Blank Screen At Login

Jan 18, 2010

I accidently turned my Dell laptop off while it was performing windows updates. When I restarted the laptop it goes to the login screen and then goes blank (i cant enter the username/password).

I have tried the following:
1. Starting in safe mode (same issue)
2. Using the boot dvd and trying the different options in there (Repair, Restore to safe point, Memory check).
3. Using the boot dvd I have tried several different restore points, including the original store point.
4. I have looked through every forum and every post I can find and cannot find any suggested resolutions.

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Black / Blank Screen After Login

May 17, 2008

Switch on PC, Choose any user from list, after login, i get a black screen. After searching i found my way to the registry using F8->Repair

..->Command promt->regedit.exe
In there i found that the everytime i change
[*HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerShell*] to explorer.exe, and restart my pc, it changes to *cmd.exe /k start cmd.exe*. i dont know what to do now. The following didnt work:

- CTRL-ALT-DELETE/CRTL-SHFT-ESC to show task manager
- Safe mode
- System restore and repair

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A couple of moments later, the laptop displays "Shutting down" and just like that it does. Not matter which mode I run the laptop in or how much times I let it "loop-around", it returns to the same screen. The problem is I cannot even get to the login screen, let alone try something to fix the damn system! I am really against a wall here, as I have no idea what to do. Is there a way I can backup information from my hard drive while the laptop is on, but not logged on? - Is there a way I can restore the latop to an earlier state using the restore option without logging on to the system?

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