Changing Norton 360 Shell Extension

Mar 12, 2010

I was helping my Dad clean up his My Documents folder. Halfway through the process, I could not longer choose several .doc files, highlight them, and then right click and choose copy. The process would just hang and I would have to use Ctrl-->Alt-->Delete to end the hung process. Did some web searches about the problem and found out about ShellExView . Following some online instructions, I slowly started to disable the 'Context Menu' extensions. It didn't take long. When I disabled the Context Menu item associated with Norton 360, which is called BUContext MenuClass the problem disappeared. Enabling the item immediately produced the same problem.

Norton 360 wasn't my first choice for my Dad's system. I used to think of Norton stuff as terrible, bloated and a resource hog. I was away from town for a while and my Dad had some computer problem; he had a guy in who uninstalled Avast and installed this version of Norton AV.Is it okay for me to have disable this 'Context Menu' item? In truth I have no idea what it is - I was just following some online troubleshooting tips I got, which happened to work. Is my Dad's computer open to attack if I disable the item? I left it enabled until I get an answer to this.

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