XP SP2 Is Not Detecting Any New Printer Attached

Jun 20, 2005

My XP SP2 is not detecting any new printer attached. Both parallel and USB ports are not being detected. When I connect the printer and reboot, its like nothing at all has happened. The PC sits there finished booting, calm and quiet. They were being detected and installed some time ago. I suspect it might be a window corruption.. or some registry problem. Is there any way to refresh the windows registery so that it will start picking up printers again? Other devices like memory stick, external hard disk etc. are being picked up and working fine with USB

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Additional Printer Icons In Printer/Faxes Window?

Mar 24, 2007

In the printer and faxes window there are printer icons listed in addition to my default HP Printer. Whiy are they listed there and what do they do since you can't use them...or can you and if so, how? Two that are listed on my computer are:

Broderbund PDF Creator
Quicken PDF Printer

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Not Detecting My Voice (headset)

May 5, 2004

I have had this problem and no one seems to know the answer. I reinstalled windows (before my headset was transmiting my voice perfectly) and when I tested my Mic, it didn't work! I could hear through it but my voice just wouldn't go through. I checked out the recorder on Windows, no sound. I did the check in the audio controls in the control panel, it didnt detect my voice either!I don't know what to do, I even bought a new headset and it still doesnt work, can anyone help me out? I even tried to do detect hardware (even though it should be plug and play, right?) but it wasn't found, help?

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OS Is Not Detecting The Hard Drive

Dec 13, 2005

I have a problem installing Windows XP on Dell Precision Workstation 610, XP can't detect the hard drive attached to the Adaptec AIC 7890 SCSI controller. I've already tried loading a driver via floppy disk but still no glory.

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New HP Printer / Woke Up Printer At Shutdown And Startup

Aug 24, 2005

I bought a new HP printer today. I had a hotfix installed at some point that shutdown and woke up my printer at shutdown and startup. The new printer isn't affected by this hotfix. Does anyone know where I can get this patch?

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Issue Connecting Printer With Two Printer At Same Time

Mar 14, 2009

Two custom PCs with XP Pro at same SP level. PC1 sees printer through switch. PC2 can not see printer. PC2 connects and sees printer when I cable the USB DIRECTLY to the printer instead of going thru a switch. Therefore, I know PC2 can print. Have tried 2 different switches. An A/B data switch and Belkin's 4x1 USB Peripheral Switch F1U401. PC1 works with both switches but PC2 does not.

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Kapersky Av Detecting Bunch Of Viruses

Dec 9, 2006

I recently donloaded the trial version of kapersky av since i heard its the best. It detected a bunch of trojans that AVG and CA antivirus never detected. Any ideas wat hese are or where they could have come from? Is this the system restore directory? Are these maybe older viruses still stuck in older system restore folders?? Please help, im a pretty careful web surfer and always have AVG active protection running so i dont understand how thse viruese got through?

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May 4, 2006

I am running XP on a dell D610 laptop (new) When I access the internet by send/recieve in outlook or through explorer. Its taking up to five minutes to access pages or email. I am already connected !! I noticed that as soon as I execute send/recieve the CPU shoots up to 100% and stays there. When the CPU drops it connects. After the initial tedium things work OK until I log off or restart the laptop. I am currently in a remote location and have to use dial up. However the office PC seems to connect without these symptons.

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Turn Off System Speaker - Not Detecting HD

Jul 13, 2005

windows doesnt detect that i have a HD but its on and im using it right now so it beeps so how do i turn it off?

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Not Detecting SATA Hard Drive

Jan 7, 2010

So I was bored today and began creating a old Pentium 4 System out of old PC parts around the house.Now, I have assembled everything and have tested all the parts and all are working fine, However when I go to install Windows XP on the machine it will not detect the Hard Drive (On the Partition Screen). Now I thought it may be a hard drive problem so I connected the hard drive up to my current PC and ran the XP Installation fine.However, Now when I try to boot the XP I installed on the hard drive off of my other system it will get to the splash screen and restart, so I turned off automatic restart on system failure and I get the 0x0000007B Stop error.

So I retried the XP installation on the system again, got to the Partition and Hard Drive selection screen and still no Hard Drive to be seen, I plugged in a USB and it detected it fine.I have tried booting in safe mode & every option under F8, However it just restarts on the XP splash screen, And as I said the hard drive seems fine as it comes up in bios and my main PC ran it fine, So I'm beginning to think that i'm in need of my motherboards SATA Drivers or something.

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Detecting And Removing A Hidden StartUp-program?

Feb 5, 2009

How do you remove a hidden "StartUp program", like the one shown below? I need to remove it from my system. WinPatrol doesn't even detect it, so I can't remove that hidden program/file with WinPatrol. Is there a program that is made to detect hidden files like this (see below): I believe the program is actually part of the .NET Framework 2.0 (Service pack 1), which was installed on my computer, yesterday. I want to remove it & all of it's components if one of it's components is the exact same file I'm having trouble finding & removing from my list of StartUp programs. Is there a safe program that can detect & remove .NET Frameworks & other "hard to remove" files?

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First Fat32 Now Ntfs: Hard Disk Not Detecting?

Oct 10, 2005

I had a 40 gig hard drive : then bought myself an 80 gig to accomodate the huge amount of music I had collected: essentially using the second hard drive merely as a storage space: i.e. it had no windows or other interface installed upon it and was run from harddrive number 1 (40gig) due to long overdue need of formating : I reformatted harddrive 1 and following said format I couldnt read hard drive 2 (with all my beloved music) through windows

after much headscratching I remembered that my original windows was fat 32 win xp pro and this new format job was ntfs win xp homeI havent had a chance to test my hard drive on a fat 32 driven pc yet : and i was posting here in the hope that someone could enlighten me on whether it is worth trying another format job with fat 32 and xp pro or whether there is anyway i can convert the 2nd hard drive to ntfs.

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Hard Drive Not Detecting Booting After Standby

Sep 18, 2010

I just put my computer on stand by mode for the first time in my life and now every time i start my computer i get this message " Reboot and select proper Boot device or insert boot media in selected boot device and press a key "And in my setup mode theres no hard drive showing is it gone forever?? Everything was working perfect before i put that accidently on standby mode.

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USB Ports - Combo Set Detecting And Undetecting Constantly

Aug 5, 2005

my USB Ports on my laptop are very intermittent. I have my mouse/keyboard wireless combo plugged directly into the P4, WinXP system. I get the combo set detecting and undetecting constantly. I have re-installed
the USB drivers, tried different ports, tested other devices. My device manager is perfect. Is it lack of power to the USB ports?

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System Not Starting - Mother Board Not Detecting

May 8, 2008

channges i have made before the problem occurs:
> installed VISTA INSPIRAT2
> system worked for 1 day
> system stopping at the startup process "windows is starting"
> mother board is not deetecting
> but motherboard is working with another PC.
> i cant able to press F2 or F8 bcz M.B is not detecting
> so,i have used PS/2 to USB converter and connected M.B to USB port , M.B detected but not working with my computer,but working with any other computer.

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Only Detecting Half The Size Of Hard Drive

Jun 21, 2008

I've recently installed windows xp over again and when I did it doesn't read the full hdd. so now I have 124 of the full 232.I'm on SP 2 right now and I believe I'm fully updated. I've already attempted partition magic and one I think it was called gnome drive. Both want me to purchase the products so I'm trying to find the free way out.

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Installing Windows: Goes To Blank Screen After Detecting Hardware Settings?

May 25, 2005

Okay, I bought a new mobo and set up a clone pc. ASrock combo mobo (the one with socket 754 and 939). I have everything set up right, POST confirms. Everything is good, POST works fine. I've got a formatted hard drive, no OS on it. I'm trying to install Windows to that OS, but it will not install. It goes to a blank screen after detecting my hardware settings. Wasn't sure if this topic should have gone in OS or hardware, so i put it here. I've tried 2 windows CDs and a Linux DVD on 2 different disc drives, and still nothing works past the "setup is detecting your hardware settings" screen. I have no idea what to do.

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Computer Doesnt Shutdown Properly - Monitor Is Not Detecting Any Signal

May 23, 2010

For the past 4 months, sometimes the computer doesnt shutdown properly. the computer power stays on but the monitor isnt detecting any signal from the pc. along with this I sometimes get a BSOD when shutting down stating that its caused by mv61xx.sys and the error code is 0x08E. I dont know why its doing this

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Cannot Change Printer TCP/IP Port Or Add New Printer

Jun 3, 2009

We've had to change our address space and therefore the printer address has changed. I've changed the address on all but one computer. On this particular computer when I try to edit the TCP/IP port I get the message:

"An error occurred during port configuration. Access is denied."

If I try to create a new port I can select that I want it to be a Standard TCP/IP Port and then it tells me:

"Specified port cannot be added. Access is denied."

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Printer Problems With SP2 And Network Printer Unless Lo..

Aug 17, 2005

I have connected 3 new PC's on a P2P network, and connected a HP 4610 Color Laser Printer via a JetDirect 175 print server. On one PC, I can only print from the Administrator account. The other 2 computers work fine. On the one that is having issues, when printing a test page I receive a "Failed to Print" error mesage, and looking in the printer jobs menu, it shows that there was an error printing. The
Administrator account can print fine from this machine.

The user accounts are "restricted user" accounts on all 3 computers.
All 3 computers are exactly the same type, and all have the latest
updates.

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Printer Spooler Stops When Trying To Add A Printer

Aug 24, 2005

After a system crash all printers are gone and when trying to add a printer I get the message:
"Operation could not be completed. The print spooler service is not running" After starting the service manually and trying to add a printer I get the message:"Operation could not be completed" and the service is stopped again.I looked at some of the previous answers and related topics (like article nine, and Q324757

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Slow Computer - Log Attached

Aug 4, 2007

I've been trying with little success to get my mum's computer to run smoother. She has a Compaq Presrio 2100 running Windows XP-Home with Service Pack 2. Celeron 2.40 GHz - 448 MB RAM 37.2 Gig (using 11.9 - remaining 25.3) She is running Norton (argh) and I have put this machine through several scans for malware, adware and viruses and have found absolutely nothing. I have defragged, Dr. Watsoned, ran the Windows Error Checking Tool, and inflicted several other Windows tools on this poor machine, but I am unable to get the dang thing to speed up at start-up and shut-down. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:38:55 PM, on 8/4/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16473) Boot mode: Normal Runningprocesses: C:WINDOWSS ystem32smss.exe C :WINDOWSsystem32winlogon.exe C:WINDOWSsystem32services.exe C:WINDOWSsystem32lsass.exe C:WINDOWSsystem32svchost.exe C:Program FilesWindows DefenderMsMpEng.exe C:WINDOWSSystem32svchost.exe C:WINDOWSExplorer.EXE C:Program FilesCommon FilesSymantec SharedccSvcHst.exe C:Program Files Common FilesSymantec SharedAppCoreAppSvc32.exe C:WINDOWSsystem32spoolsv.exe C:ProgramFiles SymantecLiveUpdateALUSchedulerSvc.exe C:Program FilesCommon FilesSymantec SharedccSvcHst.exe C:Program FilesCisco SystemsVPN Clientcvpnd.exe C:WINDOWSsystem32HPConfig.exe C:Program FilesHPQNotebook UtilitiesHPWirelessMgr.exe C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32carpserv.exe C:Program FilesSynapticsSynTPSynTPLpr.exe C:Program FilesSynapticsSynTPSynTPEnh.exe C:Program FilesCommon FilesSymantec SharedccApp.exe C:Program FilesWindows DefenderMSASCui.exe C:Program FilesJavajre1.6.0_02injusched.exe C:WINDOWS system32ctfmon.exe C:Program FilesLinksysWireless-G Notebook AdapterOdHost.exe C:Program FilesLinksysWireless-G Notebook Adapter WPC54Cfg.exe C:Program FilesInternet Exploreriexplore.exe C:Program FilesInternet Exploreriexplore.exe C:Spyware ToolsHiJackThis.exe R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jspR1- HKLMSoftware MicrosoftInternet ExplorerMain, Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,AutoConfigURL = http://wpad/wpad.dat
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:Program FilesMicrosoft MoneySystemmnyside.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:SPYWAR~1SPYBOT~1SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-6EB-D4DAF1D92D43} - C:Program FilesJavajre1.6.0_02inssv.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM..Run: [CARPService] carpserv.exe O4 - HKLM..Run: [Cpqset] C:Program FilesHPQDefault Settingscpqset.exe O4 - HKLM..Run: [ATIPTA] C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe O4 - HKLM..Run: [srmclean] C:CpqsScomsrmclean.exe O4 - HKLM..Run: [Display Settings] C:Program FilesHPQNotebook Utilitieshptasks.exe /s O4 - HKLM..Run: [SynTPLpr] C:Program FilesS ynapticsSynTPSynTPLpr.exeO4 - HKLM..Run: [SynTPEnh] C:Program FilesSynapticsSynTPSynTPEnh.exe O4 - HKLM..Run: [osCheck] "C:Program FilesNorton AntiVirusosCheck.exe" O4 - HKLM..Run: [ccApp] C:Program FilesCommon FilesSymantec SharedccApp.exe O4 - HKLM..Run: [Windows Defender] "C:Program FilesWindows DefenderMSASCui.exe" -hide O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre1.6.0_02injusched.exe" O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe O4 - Global Startup: Cisco Systems VPN Client.lnk = C:Program FilesCisco SystemsVPN Clientvpngui.exe O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:Program FilesLinksysWireless-G Notebook AdapterStartup.exe O8 - Extra context menu item: &AIM Search - res://C:Program FilesAIM ToolbarAIMBar.dll/aimsearch.htm
O14 - IERESET.INF: START_PAGE_URL=http://qus8l.hpwis.com O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn...taller_gmn.cab O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/dd/...dsolutions.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/game...ploader_v6.cab O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:Program FilesCisco SystemsVPN Clientcvpnd.exe O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:WINDOWSsystem32HPConfig.exe O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:Program FilesHPQNotebook UtilitiesHPWirelessMgr.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:Program FilesNorton AntiVirusisPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:PROGRA~1SymantecLIVEUP~1LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedPIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}PIFSvc.exe O23 - Service: NICSer_WPC54G - Unknown owner - C:Program FilesLinksysWireless-G Notebook AdapterNICServ.exe O23 - Service: Pml Driver - HP - C:WINDOWSsystem32HPHipm09.exe O23 - Service: Pml Driver HPZ12 - HP - C:WINDOWSSystem32HPZipm12.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedAppCoreAppSvc32.exe End of file - 6659 bytes

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Popup Problem - Log Attached

Jan 29, 2005

Having problems with popups all of a sudden, I'v never used hijack before and not really sure of what I'm looking at. I did attach a copy of log. Logfile of HijackThis v1.99.0 Scan saved at 4:45:27 PM, on 1/29/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:WINDOWSSystem32smss.exe C:WINDOWSsystem32winlogon.exe C:WINDOWSsystem32services.exe C:WINDOWSsystem32lsass.exeC:WINDOWSsystem32svchost.exeC:WINDOWSSystem32svchost.exe C:WINDOWSsystem32spoolsv.exe C:WINDOWSsystem32CTsvcCDA.EXE C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
C:WINDOWSsystem32 vsvc32.exe C:WINDOWSsystem32MsPMSPSv.exe C:WINDOWSExplorer.EXE C:Program FilesCommon FilesRealUpdate_OB ealsched.exe
C:WINDOWSsystem32CTHELPER.EXE C:Program FilesMUSICMATCHMUSICMATCH Jukeboxmmtask.exe C:WINDOWSsystem32Ubxoiw.exe C:WINDOWSsystem32ctfmon.exe C:DOCUME~1JackLOCALS~1TempTemporary Directory 1 for hijackthis.zipHijackThis.exe R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.cnn.com/ R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.cnn.com/ R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Local Page = R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page = R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:Program FilesICQToolbar oolbaru.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 6.0ReaderActiveXAcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:Program FilesSpybot - Search & DestroySDHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:Program FilescontMediaAnatomical Atlas HRMSDXM.OCX O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:Program FilesICQToolbar oolbaru.dll O4 - HKLM..Run: [UpdReg] C:WINDOWSUpdreg.exe
O4 - HKLM..Run: [CTStartup] C:Program FilesCreativeSBAudigyProgramCTEaxSpl.EXE /run O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeqttask.exe" -atboottime O4 - HKLM..Run: [TkBellExe] "C:Program FilesCommon FilesRealUpdate_OB ealsched.exe" -osboot
O4 - HKLM..Run: [KernelFaultCheck] %systemroot%system32dumprep 0 -k O4 - HKLM..Run: [CTHelper] CTHELPER.EXE O4 - HKLM..Run: [mmtask] C:Program FilesMUSICMATCHMUSICMATCH Jukeboxmmtask.exe O4 - HKLM..Run: [version] C:WINDOWSsystem32Srkgph.exe O4 - HKLM..Run: [secure] C:WINDOWSsystem32Ubxoiw.exe O4 - HKLM..Run: [gcasServ] "C:Program FilesMicrosoft AntiSpywaregcasServ.exe" O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe O4 - HKCU..Run: [TaskTray] "C:Program FilesCreativeTaskBarCTLTray.exe" O4 - HKCU..Run: [TaskBar] "C:Program FilesCreativeTaskBarCTLTask.exe" O8 - Extra context menu item: &ICQ Toolbar Search - res://C:Program FilesICQToolbar oolbaru.dll/SEARCH.HTML O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavaj2re1.4.2_05in
pjpi142_05.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavaj2re1.4.2_05in pjpi142_05.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O9 - Extra button: ICQ 4 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:Program FilesICQLiteICQLite.exe O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:Program FilesICQLiteICQLite.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2- 9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15009/CTSUEng.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k42037/sb02a.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class)- http://v5.windowsupdate.microsoft.co...?1094006758724 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://floridakeysmedia.tv/axiscam/C...CamControl.ocx O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab33902.cab O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15010/CTPID.cab O23 - Service: Adobe LM Service - Unknown - C:Program FilesCommon FilesAdobe Systems SharedServiceAdobelmsvc.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:WINDOWSsystem32CTsvcCDA.EXE O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:WINDOWSsystem32
vsvc32.exe

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Spyware Problem Log Attached

Jan 20, 2005

My computer is running very slow. I know it is is spyware. Also I can't open any websites and get random advertisments.Logfile of HijackThis v1.99.0 Scan saved at 7:39:49 AM, on 1/20/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:WINDOWSSystem32smss.exe C:WINDOWSsystem32winlogon.exe C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe C:WINDOWSsystem32svchost.exe C:WINDOWSSystem32svchost.exe C:WINDOWSExplorer.EXE C:WINDOWSsystem32spoolsv.exe
C:Program FilesAdmanager ControllerAdManCtl.exe C:Program FilesISTsvcistsvc.exe C:WINDOWS etkp.exe C:Program FilesAdmanager ControllerAdManKeep.exe C:PROGRA~1GrisoftAVG7avgamsvr.exe C:PROGRA~1GrisoftAVG7avgupsvc.exe C:WINDOWSsystem32addsb32.exe
C:WINDOWSsystem32wuauclt.exe C:WINDOWSsystem32wscntfy.exe C:DOCUME~1RIOCOL~1LOCALS~1TempTemporary Directory 2 for hijackthis.zipHijackThis.exe R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Bar = res://C:WINDOWSpzgdv.dll/sp.html#28129 R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = res://C:WINDOWSpzgdv.dll/sp.html#28129 R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = about:blank R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = res://C:WINDOWSpzgdv.dll/sp.html#28129 R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Bar = res://C:WINDOWSpzgdv.dll/sp.html#28129 R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = res://C:WINDOWSpzgdv.dll/sp.html#28129 R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant = res://C:WINDOWSpzgdv.dll/sp.html#28129 R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll O2 - BHO: (no name) - {7D84605B-257F-35AC-B82F-7E711C985FBD} - C:WINDOWSsystem32winvh32.dll O4 - HKLM..Run: [Admanager Controller] C:Program FilesAdmanager ControllerAdManCtl.exe O4 - HKLM..Run: [IST Service] C:Program FilesISTsvcistsvc.exe O4 - HKLM..Run: [netkp.exe] C:WINDOWS
etkp.exe O4 - HKLM..RunServices: [WindowsRegKey Autoupdate] explorer.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2- 9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe O15 - Trusted Zone: *.frame.crazywinnings.com O15 - Trusted Zone: *.static.topconverting.com O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM) O15 - Trusted Zone: *.static.topconverting.com (HKLM)
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVG7avgamsvr.exe O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVG7avgupsvc.exe O23 - Service: Macromedia Licensing Service - Unknown - C:Program FilesCommon FilesMacromedia SharedServiceMacromedia Licensing.exe O23 - Service: Workstation NetLogon Service - Unknown -C:WINDOWSsystem32addsb32.exe

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For two weeks I have had a constant problem with freezing and disconnects on various sites, including updates for Norton and AdAware, so I don't know if it is browser related or not. Every few minutes data in and out stop completely for about 30 seconds, then resume normally until the next freeze. The disconnects may happen every few minutes, then may not happen for several days. This is a 38kbs dial-up, with no prior major problems. My ISP is baffled, Norton has NEVER found anything, AdAware finds only the normal browser cookies, Spybot never finds ANYTHING if I run AdAware first, the free version of Registry Mechanic didn't help, CWShredder found nothing. This happens even with no other programs running. This was not a gradual thing--if was fine one day, problem the next day. I tried un and reinstalling the modem driver and got a "not configured properly" message no matter how I tried it, so had to use system restore to get it back. Occasionally IE opens with the plain screen with "browser cannot find style and presentation information", then the next time it is normal. Logfile of HijackThis v1.97.7 Scan saved at 12:33:15 AM, on 5/7/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:WINDOWSSystem32smss.exe C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe C:WINDOWSsystem32lsass.exe C:WINDOWSsystem32svchost.exe C:WINDOWSSystem32svchost.exe C:WINDOWSsystem32LEXBCES.EXE C:WINDOWSsystem32spoolsv.exe C:WINDOWSsystem32LEXPPS.EXE C:WINDOWSSystem32cisvc.exe C:WINDOWSSystem32CTsvcCDA.EXE C:Program FilesCommon FilesMicrosoft SharedVS7Debugmdm.exe C:Program FilesNorton AntiVirus
avapsvc.exe C:WINDOWSSystem32 vsvc32.exe C:WINDOWSSystem32svchost.exe C:WINDOWSwanmpsvc.exe C:WINDOWSSystem32MsPMSPSv.exe C:WINDOWSExplorer.EXE C:Program FilesCommon FilesDellEUSWSupport.exe C:Program FilesCreativeSBLiveCreative Diagnostics 2.0DIAGENT.EXE
C:PROGRA~1NORTON~1 avapw32.exe C:Program FilesJavajre1.5.0_02injusched.exe C:WINDOWSSystem32devldr32.exe C:WINDOWSSystem32ctfmon.exe
C:Program FilesDellSupportAlertinNotifyAlert.exe C:WINDOWSSystem32cidaemon.exe C:WINDOWSSystem32cidaemon.exe C:Program FilesInternet Exploreriexplore.exe C:unzippedhijackthis[1]hijackthis.exe R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.dellnet.com/ R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.dellnet.com R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.dellnet.com R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.dellnet.com O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 6.0ReaderActiveXAcroIEHelper.dll O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:Program FilesMicrosoft MoneySystemmnyside.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:PROGRA~1SPYBOT~1SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:Program FilesNorton AntiVirusNavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:WINDOWSSystem32msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF- FFB-4238-8AD1-7859DF00B1D6} - C:Program FilesNorton AntiVirusNavShExt.dll O4 - HKLM..Run: [DwlClient] C:Program FilesCommon FilesDellEUSWSupport.exe O4 - HKLM..Run: [DIAGENT] C:Program FilesCreativeSBLiveCreative Diagnostics 2.0DIAGENT.EXE startup O4 - HKLM..Run: [AHQInit] C:Program FilesCreativeSBLiveProgramAHQInit.exe O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeqttask.exe" -atboottime O4 - HKLM..Run: [NAV Agent] C:PROGRA~1NORTON~1 avapw32.exe O4 - HKLM..Run: [SSC_UserPrompt] C:Program FilesCommon FilesSymantec SharedSecurity CenterUsrPrmpt.exe O4 - HKLM..Run: [SunJavaUpdateSched] C:Program FilesJavajre1.5.0_02injusched.exe O4 - HKLM..Run: [NeroFilterCheck] C:WINDOWSsystem32NeroCheck.exe O4 - HKLM..Run: [Symantec NetDriver Monitor] C:PROGRA~1SYMNET~1SNDMon.exe /Consumer O4 - HKLM..Run: [MSConfig] C:WINDOWSPCHealthHelpCtrBinariesMSConfig.exe /auto O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSSystem32ctfmon.exe O4 - HKCU..Run: [Microsoft Works Update Detection] C:Program FilesMicrosoft WorksWkDetect.exe
O4 - Startup: TempCleaner.pif = C:PROGRA~1TEMPCL~1TEMPCL~1.BAT O8 - Extra context menu item: &Yahoo! Search - file:///C:Program FilesYahoo!Common/ycsrch.htm O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:Program FilesYahoo!Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:Program FilesYahoo!Common/ycdict.htm O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM) O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O15 - Trusted Zone: www.forsalebyowner.com
O15 - Trusted Zone: http://play.hoylegames.com O15 - Trusted Zone: http://softwareupdates.roxio.com O15 - Trusted Zone: http://hoylegames.sierra.com O16 - DPF: ppctlcab - http://69.44.122.156/scanner/ppctlcab.cab O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/game...ts/y/st2_x.cab O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15009/CTSUEng.cab O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downlo...?1074912086675 O16 - DPF: {29B2C103-AB53-4971-B765-FC1CE5D8B2D1} - http://www.silvercrk.com/php/hwspade...07_4998516.cab O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://69.44.122.156/scanner/axscanner.cab O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/yinst/yinst_current.cab O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl acti..._v1-0-3-18.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} (WONWebLauncher Class) - http://play.hoylegames.com cab/WONWe...herControl.cab O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15010/CTPID.cab O17 - HKLMSystemCCSServicesTcpip..{C9528AAA-94E7-49CE-A1D0-ABE5E2967B5C}: NameServer = 65.120.0.2 65.120.0.10

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