Restart Hung On Shutting Down
Aug 1, 2008
I've been running my XP SP3 machine all merrily along, with three internal HD's (two large partitioned) and yesterday my Start - Restart hung on Windows Is Shutting Down. I did a hard restart, ran Start - Shutdown successfully, after startup tried Start - Restart again and got same hang. So, hard reboot, Start - Shutdown...OK, Startup, Start - Restart worked! Shut down machine for the night, powered on this morning, then Start - Restart... same hang. I remember in W95SE the problem with large drives, but I've never seen that in XP.
So, what did I do new? Installed ProShow Gold software, which required disabling my CD RW drive to find my CD/DVD RW drive correctly. The only other funny thing I see is burning a disk of JPEG's either in NERO or Picasa, then putting the disc back in the CD/DVD drive and not being able to read it. I get "wrong function", the eject button doesn't work, so have to eject from Explorer. Other computers read it fine. When I installed NERO the CD DVD RW drive was made INCD auto-formatable, so that screen pops up whenever a blank is inserted. I just dismiss it. But this symptom looks like XP thinks the disk I burned was written in MRW format, not just ISO. Also, Explorer changes the My Computer icon for the drive from CD/DVD to just CD when the newly burned DVD is inserted - weird.
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May 4, 2007
I am working on a friends computer running XP PRO. When shutting down ie, clicking the Turn Off button, Windows always reboots as if Restart was selected.
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Dec 12, 2004
I need to use the "control-alt-delete" to end a program that is hung-up and not responding and I then get the dialog box asking me if I want to send a message to Microsoft telling them about the problem. First of all, is there really any reason to send this message, and if not, how can I prevent this dialog box from showing up again?
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Sep 12, 2005
I don't know what happened, all the sudden while my daughter was in the middle of being on the internet website called evergirl.com (kids games & talk like barbie.com) the computer hung up and got real sluggish. After she was able to close completely out of it I restarted the computer. It came on slowly and gave an error message, as I went to write it down, it blanked off (it said something about unable to open *some* local files and something about a *damaged* registry key. Then it opened to a desktop from like when we first got the computer, most my files are their but the shortcuts are gone off the desktop and mozilla asked if I wanted to import all my data from OE.
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Jul 6, 2005
I have Windows XP on a Compaq laptop. When I turn it on, it attempts to boot up. It starts out normally, flashing the Compaq logo, then the Microsoft logo but seems to get hung up there and won't continue. The MS logo stays on the screen. There are no error messages. Is this a virus?If it is, how do I remove a virus if I can't log on?
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May 18, 2007
I am having trouble repairing windows it never finished the initial repair, it got to 9 minutes left and hung - and when I tried to restart another repair, the bootable xp disk never gave the option to repair again. The computer has XP sp1 on it and I have tried a SP1 XP and SP2 XP disks on it.
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Sep 9, 2008
The computer has sluggish and aggravating moments. Frequently, Internet Explorer Windows get hung-up, and will not close or open. Tabs get stuck and won't change. Boot-up time seems slow. Connection tests indicate speed is optimal, but IE remains slow and clunky. A HJT scan has been performed. I may correct any issues. Also, if there is any fat to be trimmed, oo.
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Oct 18, 2006
My dad installed some program on his computer, didn't like it, and uninstalled it. After that, his computer crashed and I haven't been able to get passed the screen with Windows XP Professional and the moving blue bar and then it freezes. Last Good Configuration doesn't work; it ends up at the same place and the blue bar stops also. I System Restored it to the day before he installed the program; once again, the blue bar stops moving.Could this be a hardware issue? Virus (unlikely)?
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Sep 24, 2009
All of a sudden, in the last couple of days, I find that I have to go through my Start>Turn off Computer > Restart twice in order for the computer to restart. Unfortunately, I've made a LOT of changes in the past few days (new programs, a system restore, windows registry cleanup, startup configuration changes, etc.) so I have no idea what caused this.
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Mar 25, 2007
For about 2 months my computer (Sony VAIO desktop, Pentium IV 1.39 mHz, 512mb RAM, Windows XP Pro, SP2) has been acting strange. I have checked the system for viruses and spyware with AVG and Symmantec and others- with no luck. I also did a Windows repair; it only got worse. I also used reg scrub.First, when starting up it gets hung up at "Windows starting up..." taking about 3 minutes to finally get to the user selection page. Once I login, it takes another 2minutes to fully open up. At that point, my mouse has a constant flicker and takes forever to open up IE (6.0). If I leave the computer for awhile, when I come back and move my mouse to wake it up- it has some new problems: I cannot type in numbers (num lock has no effect), when I type letters, they are in all caps (caps lock off), and when I go to my desktop to select a program to start, it highlights all of the icons and says basically "do you really want to start 38 programs at once".
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Aug 13, 2009
I have searched around a bit to see if others have ran into this problem, but I have had no luck so far. When I start my computer, it pops up with the standard menu it uses when an OS error has caused a restart. I can't get it too load windows using safe mode, last known good configuration, or normal mode. I never even see the windows loading screen, it restarts immediately.
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Jun 21, 2006
recently when i use grabit newsreader my pc shuts off by itself. it had never done so for the half a year before now when i used it.i think its my pc overheating. i tried dusting the inside a bit, and downloaded speedfan to show u guys what the temps are. the first pic is without grabit running. and the second pic is with grabit running. before i go thru a bunch of malware/spyware tests, which i dont believe is the problem, could someone please first rule out a simple fan problem?
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Aug 6, 2005
Problem started with cd burner not writing through windows media player.I installed fireman and everything seemed okay.PC then starts rebooting itself at random.The past week it either won't boot up at all(it powers on but all the lights just flicker in a steady pattern while the screen remains blank) or it boots to the point right before the desktop loads then goes into the flicker mode.By holding down f2 or esc I can usually get the flicker to stop. The pc then tries to reboot again or just shuts off competely.I'm trying to do a xp repair this morning by booting off the cd.It will get down to 36 min to go and then goes into the flicker mode.
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Sep 1, 2005
It's my girlfriend's computer. The IE keeps shutting down by itself for some reason. I'm thinking of spyware or adware.
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Dec 13, 2005
I've got windows XP and my computer keeps randomly crashing. A blue screen comes up that says something along the lines of, "An unexpected error has occured and windows needs to shut down..." Then it gives some numbers, then underneath the only thing I remember it saying was "beginning dump of physical memory". There was more to it but I didn't write it down so can't remember, sorry! It's a blue screen with white writing. I've run anti-virus, I've defragmented, I've checked windows for errors and checked for adware.
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Dec 23, 2005
I've been searching about the site but can't find anything that relates to the problem that I've been having. I hope that someone can help as I'm sure that it's a pretty simple thing to correct, For the past few days if I leave my pc for about 15 minutes it just turns off as if it has gone into some kind of standby. I have to turn the monitor back on and wiggle the mouse and it starts back up with the screen exactly as it was before it went off. It isn't the same as going into standby as when i do that I have to use my user password to get back in. I don't have a screensaver at the moment but it kinda reminds me of one.
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Apr 3, 2008
When I try to shut down windows I have to go through the shutdown process several times before it will shut down. I get svchost.exe ending program and that's where it stays until I go through the process several times
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Jul 28, 2007
My computer keeps shutting down and restarting on its own! I even unchecked the box in the system properties to stop it from restarting when windows gets a problem. Please any help would be great because I'm getting verizon fios installed, I'm using windows xp.
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Dec 21, 2008
when ever i click shut down button then my sytem or windowxp restrats again my system or windows xp is not shutting down.
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Dec 8, 2008
A sony laptop xp pro .was on internet then suddenly laptop shut down now when i try to start up laptop i get as far as the windows logo then a message saying windows shut down unexpextedly ,etc so i then press go to last good configuration it then tries to log in but shuts down again after about 5 seconds and then starts as above again an i try going thru it all again ive not recently changed any hardware
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Apr 22, 2005
My os is xp prof. when I click on start then shut down it always now goes to end program and the system wont shut down. I have run scan disk,and several syware programs(they find no spyware) but it wont shut down at all
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Sep 17, 2007
When I shut down my computer it restarts. I am using a Compaq Deskpro EN with windows 2000 operating system.
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Feb 9, 2005
My pc has started to lock up when I try and shut it down, I am running XP Home.
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Dec 10, 2004
I'm having this problem where my computer keeps shuting down (automatically) when I log in, right when the applications are loading. The message that popped up varied quite a few times, when of the messages I've seen the most is: "imjpmig.exe-dll initiation failed" and "the application is shutting down".Also, how do you change your BIOS (I'm so used to Win ME) with XP? Which button do you press and when do you press it?
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Aug 29, 2005
When I go to shutdown my computer it just restarts automatically. I go to Start and choose turn off computer then click on turn off. It seems to shut down then restart straight away, can someone please help. I am NOT clicking restart.
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Mar 4, 2008
When I shutdown my Dell PC ( XP OS SP1) using the start log off function, the PC starts to shut down and then hangs up as it approaches the final stage. I then restart the PC with a computer switch and it goes through the process again and then shuts down correctly.I also notice recently that my PC takes a longer time to boot up when turned on.
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Aug 4, 2005
I play online first person shooter games and today my mx510 mouse started malfunctioning. I'd be playing and my mouse would just completely stop working, anywhere from 1-10 or so seconds. I tried using a different mouse, a mx500 and I still get the same problem. I've tried different usb ports, different mouses, and anything I could think of. These malfuntioning occurences happen quite often, maybe 2-3 times every five minutes, and my mouse completely turns off for whatever amount of time. My computer is about 3 years old, but I keep it running like the day I bought it. I plan on formatting really soon, within the next few days and that might solve the problem. Please let me know of any reason this problem is occuring, and what I can do to fix it
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Jan 8, 2006
I am on another computer right now. But when i boot up the computer. It lets me log in and ill be at the main screen where my icons are.Then after 2 minutes it always shuts down. If i dont log in and stay at the name menu screen it will still shut down after 2 min.The screen goes black and thats it. I cant see anything anymore. The power on the computer remains on though, cause the green power light is still on. I tried to do a quick virus scan but 2 min isnt enough time to do it.
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Jun 6, 2005
i will open a window or two of internet explorer, i will click somewhere on the page and the entire window shuts down. it happened many times earlier,went away,now its back.
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Apr 29, 2008
My computer has been running fine for years but just this morning it has been shutting down for no reason. I'm running XP SP2. I started it up after it shut down, then it shut down again, only quicker. Tried to power on again but it powered off immediately, then it wouldn't power on at all. I gave the machine a rest for an hour then tried again. It worked for about two hours after that then it started shutting down again. I've run a few virus scans (in safe mode and in DOS) and nothing has come up.
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Apr 18, 2007
It was working fine all day now out of no where it keeps freezing every 5 minutes or so.The only way to shut down is a hard shut down otherwise it just sits there.What are some steps i can do cause this sounds like a virus but i'm not sure
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