Reinstalling But Screen Got Frozen
Jan 2, 2006
i recently opened a file that my firewall ( ZoneAlarm ) told me it wants to use explorer.exe thinking thats normal because i would be asked to browse i allowed it. When i did that my pc froze. I couldnt click anything but the i could kepp moving the mouse. I could only open the ctrl+alt+delete but couldnt click anything the same applies to the start menu by pressing the start menu button on my keyboard. After that my pc froze from time to time when its doing somethng that requires it to think lol i know funny sentence but what i mean is for exemple when i click the button to show the hidden files or to hide them it froze. Or opening a program some times.... My guess is that the explorer.exe is damaged and reinstalling it would fix the problem. I scanned with norton and webrout spy sweeper 0 infections. You can find Here my HijackThis log , didnt want to make this a long post with the HijackThis log. Any ideas ? Am i right about reinstalling the explorer.exe ? if i am how can i do it ? I want a solution that doesnt lose me my updates.
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Jul 20, 2005
friend whose computer has crashed the screen had frozen. He could do nothing except reboot it using the power button but on rebooting, there was a 'no signal' message on a black screen. We have checked the monitor connections (the monitor works when connected to his second computer) and even replaced the video card but of course this made no difference (no signal) We've taken out the HD and installed it on his second system. Does this mean that the most likely cause now is the motherboard/bios or is there something wrong in our approach/deductions
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May 3, 2008
I have a hp pavillion dv4000 i bought 2 1/2 years ago and I ran a program the other day called window washer by webroot (spysweeper program) I checked boxes to clean everything and checked a box saying i wanted it cleaned i think 24 times which is what they claim the fbi uses a Guttman style cleaner. I let it run over night and the next day I got an error message System could not log you on. Make sure your Username and Domain are correct then type password again.
I tried everything including putting the recovery cd in the hp and then i put the xp disk and it went through a period where it looked like it was reinstalling and repairing it then it got all the way to the end
and the screen popped up again. The mouse in frozen in the middle of the screen (the arrow)and the blinky straight line where you would type isn't moving even if i had a username and password to type I obviously don't normally handle these things but I am forced to this minute and i could REALLY use some help.
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Jan 1, 2007
boot up windows screen frozen and constantly having to install raid drivers so that my 2 raptor disks can be detected for reason wrong drivers
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Apr 24, 2009
Frozen cursor Slow startup
The first issue is that my cursor is stuck in the middle of the screen upon startup. It will not move and I have to shut down, check connections, (keyboard and mouse are wireless, batteries are new) and as it restarts I click the mouse and it moves after I do this several times. I have to put the computer on standby every night or I have to go through the whole thing again. Moreover, windows startup has become horribly slow�and I have �hi-speed� roadrunner I use firefox for my internet connection. I have run defraq, disk cleanup, AVG, maleware, spybot, hijackthis,and Ad-aware. No change....
Thank you for any help. The following is my system info�let me now what other info you may need. BTW V2Premier batch loaded XP on the cpu so I do not have a disk. They are out of business and have sent me in circles trying to get one.
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Dec 20, 2004
I was playing a game last night (a legit game) and it freezes, so I restart and get the whole "Sorry for the inconvenience windows shut down to protect files on your computer" screen and it asks me how i want to boot up XP, either in the safe modes or Last known good congifuration or start windows normally, so i use last known and the windows loading screen comes up and the blue bar is passing by normally, but it goes for a very long tiem and eventually freezes and I have to restart. It also does this whenever I choose any other way up booting XP too. I've taken my computer apart, cleaned it, unplugged everything and plugged everything back in, read justed the harddrive and NOTHIGN works. It still gives me the frozen windows loading screen. Is there ANYTHING I can do to solve this problem short from hooking my hard drive up to another computer and seeing what's wrong from there?
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Sep 1, 2005
my cursor has been frozen in the middle of the screen at startup. I thought it was my wireless optical mouse, but after switching back to a regular (cabled) mouse, it did it again. I just unplugged, and replugged the mouse and it began working normally. I cleaned my system previously with Spybot, Adaware, Regscrub XP, and have AVG, Zonealarm and MS Spyware updated. I ran AVG and Stinger and found nothing.
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Jun 24, 2005
Recently my laptop is unable to boot up. The screen is blank and then frozen. I have to turn it off, unplug everything, and then wait for an hour to restart it again (and then it can boot up as normal). It all started last week after I installed Windows Media Player 10. I tried to restore the system back to a week ago, but the problem is still there.
Also, it always gives out a short "beep" sound after the laptop is ON for about 1 hour. Does it indicate that my mother board is having problem, or is it the hard disk?
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Jan 22, 2006
I am new to this board hope i am doing this right. I have a Dell demision desktop which was only a little over a yr old. It was working fine then all of a sudden nothing it was frozen on blue screen i tried to restart then reboot and i tired to restore but nothing would work. I worked on it for 4 days straight until i got so mad i went to best buy and got a new computer but now i would like to use old one for kids to play on but i tried to reinstall from the disk that came with computer which it says that it did. I lost all my info on computer but i thought ok now i can get it going but it is so slow. I have not got it networked to connect to internet but i hate to spend money on stuff to do it if i cant figure out what is making it so slow.
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Aug 11, 2009
The screen pixelates and the computer has to be restarted manually, only after sitting idle for awhile. I recently was invaded with malware, which I got rid of using malwarebytes. All malware/virus problems are cured, but the pixelation problem never happened before, and I have left the computer on for weeks at a time with no problem. System is two years old with no problems ever.The Events Log shows no Warnings or Errors.
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Jan 2, 2007
I recently bought a second hand computer. It originally had vista ultimate installed but i was experiencing system freezes during computer game play on games that aren't too high end. I guessed that it might have been an incompatible driver after having read on the internet about the problems people were having with vista/64Bit compatibility.
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Nov 13, 2006
At completely random intervals(e.g. 2 minutes, 3 hours, sometime during the day/night), the computer 'locks me out' - the screen remains visible but the mouse is 'frozen', the keyboard will not function, any discs in their slots will not release.The system will restart with no apparent problem until the next lock out.I've had a systems check done at the local shop and they are fairly certain that the hardware is not causing the problem.
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Nov 18, 2007
desktop was hijacked with a bright red screen that said "Your privacy is in danger" along with an insertion in top tool bar of 4 buttons that would fix this "danger. Have managed to get rid off fradulent tool bar and bright red screen. Now my desktop is all white and am not able to create any files there. Have run a number of scanners but the white screen still there. Running Windows XP with updates.
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Jun 24, 2008
Dell Insprion 1200 laptop has a frozen touchpad pointer. I know this isn't the most desirable computer but she only uses for e-bay and e-mails. It was in the shop a couple of weeks ago to have the AC plug in the back of the computer changed. It seemed to work fine for a couple of days before the pointer froze. I've turned it off and unplugged the battery and AC cord, reinstalled both and turned on, pointer still frozen. I tried Fn + F9; still didn't work. I also tried system restore and it still doesn't work.
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Jul 9, 2007
My computer froze and I tried everything to get it working again (exit, ctrl+alt+delete, patience) , but it stayed frozen then went to a blue screen. Forgot what screen said but main part was telling me to reboot the Computer, I turned off by power button because no other way to shut it off. Then when i turned it on again, my computer was making weird noises, then went to ntdlr error after very long time. I press enter then it boots again and shows the "boot system error.
1) Can my files still be recovered and if so how?
2) How can i fix this problem?
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Jul 12, 2008
i have reinstalled xp home on my dell pc, but now the screen looks like it does when you use safe mode. also i cant connect to the internet.
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Jul 7, 2010
Using XP Home. Have Professional to try too which hasn't worked. OK, so about a month ago, I started getting BSOD, more and more regularly, until my computer wont start. So naturally, I try and reformat and reinstall. BSOD. So, I took it apart, put it back together, tried to reinstall, BSOD.
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Dec 28, 2005
I forgot to turn my computer off last night at work and I came back to it this morning with a blue screen that says "Spyware Infection", so I ran Ad-aware and Microsoft Antispyware and between the both of them they caught lots of spyware. I've deleted them but the blue screen is still there. Another thing, when I click on IE shortcut I'm brought to a blue screen telling me that "my information is vulnerable..." and I have three links at the bottom of the screen and they all take me to the same website: spysheriff.com. I found a txt document in my local folder with spysheriff's site on it.
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Jul 26, 2006
I want to reinstall Window XP on my computer. I have Microsoft office 2002 installed, but I don't have the installation CD.How can I reinstall Microsoft office after I reinstall Windows XP without the CD?
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Sep 17, 2005
I am trying to get rid of yahoo but it has frozen.
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Dec 29, 2007
Here is a problem that I am having. It could just be because our computer needs to be upgraded a little bit but never know. So, I just reformated my computer a week ago tomorrow. Just got the sound working again on it and we have now noticed that there is something going on with the computer. Its not because of the sound or anything like that. Its been going on since reformat pretty much. It will freeze, but not in the general sense. It happens every so often. Probably 3 or 4 times a day. But when it freezes you are still able to move the mouse, music still plays, and everything continues working. You can switch between open programs and surf the web while it is "frozen". You can't open anything, but you can close somethings. Task Manager won't open and you can't close a non-responsive program when you hit End Now.
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Jul 13, 2009
A LG netbook turned it on and the cursor is just stuck there in the middle of the screen. I don't use a mouse, just the touchpad, so I can't even attempt to do anything. Everything else seems to be working fine in the background upon boot up and on the desktop, but the cursor won't budge. Tried to open control panel but obviously can't do that with the cursor stuck. Any options the DON'T involve me having to buy a new USB mouse
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Oct 19, 2005
When I boot up my USB mouse is frozen but as so as I unplug and replug it it works without a problem.
Running XP prof with SP2
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Feb 8, 2009
My mouse cursor is frozen in the middle of the deskstop, Cannot use keyboard to getinto system.Also when booting up system freezes and takes 3-4 minutes to load. Tried in safe mode and the same thing happens.Don't know what to do at this point...just want to get into computer
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Oct 20, 2005
I reformatted my Dell laptop with Windows2000 xp to remove viruses. Now I cannot download MSN explorer and resolution is stuck on 4 bit default monitor.
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Dec 12, 2006
I have a Compaq Presario 3045US that freezes on occasion for no apparent reason. Mouse, keyboard will not function, unable to shut down, have to pull power and reboot. Don't get any error message and no repeatable process although watching dvds does seem to cause it to happen more often.
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Oct 1, 2008
Two computers on a home network, laptop has frozen. Cannot get past request for password. First I had a problem because IE would not load normally (all I had was wallpaper with no task bar or icons) and I had to use Windows Task Manager to access the computer.I followed an online suggestion to use regedit and to type "explorer.exe" in the Winlogon folder after deleting everything else shown. (I did a System Restore first which did nothing and then a Restore point before deleting). Then I tried restarting the laptop but it asked me for a password for each user account. We have never used a password at all. I logged in Safe Mode and entered Administrator which does not need a password and it started to load then logged off and changed user account. I could not get access. I tried to enter Safe Mode with command prompt but it would not let me, just asked for a password. I tried previous good configuration or whatever it is called but it did nothing. I have obviously stuffed it up by deleting what I did and I need to do a System Restore if it is not too late. It will not take the XP setup disk from my desktop computer. The laptop came with bundled software and there are no discs. Any suggestions? I think it will probably need to go to a local technician and I will have to pay megabucks to have him format the hard drive but I reluctant to lose the programmes and data on the laptop and hope there is another way. I also experienced the original problem on the main desktop computer with explorer not loading but I saved all I could and reinstalled XP which worked. I did not do this with the laptop because I did not have any discs for it.I believe a trojan "Small AOK' was responsible for the original problems as AVG found and deleted it. The original problem will still be there I expect but I need to log on in order to fix it.
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Aug 10, 2010
Forgive me if this is not the right thread to post my qurey & I would be grateful if you can let me know where I can post my problem but Yesterday my kids were looking on the internet on my lap top. I don't know what they did to it, but when I turned it on this morning, it does not seem to be working. I do get up to the desk top screen and then it seems to freeze no matter what I try to access - the internet or other Word applications. I presume the kids turned the lap top off yesterday without logging out in the correct way or not exiting from a website in the usual way.
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Oct 30, 2006
I upgraded my video card drivers (latest nvidia geforce drivers), and restarted. Everything seemed to be fine. I tried to boot up Madden 2007 which I'd just gotten this weekend and had no problems with... until today. It wouldn't start up, seemingly frozen while trying to start... finally after waiting a few minutes I task manger/ended the program, or tried to. XP seemed to freeze up... I finally got tired of waiting and decided to hit the restart button, but accidentally put it into standby mode instead. I couldn't get it out of standby mode and at that point had to power down and turn the pc back on.
Ever since then, it's been taking longer to boot up, and the worst part is that the cd and dvd drives don't seem to work properly.
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Jul 31, 2007
computer constructed by a computer company Comtex, windows xp, 512 ram, 40 gb. It has been running slow and freezing up some, today while trying to run spyware, it is slower than molasses, over 7 hours and still not done. In addition, I can not open any internet windows or access it at all from my user id , and yes I am over loaded with programs and photos on my poor harddrive. So after restarting it about 30 times, I try my son's identity and I can access the internet, last night IE was almost impossible, but firefox was better. I did download a file from photobucket, which I did not install and then I uninstalled it. I also have uninstalled and reinstalled yahoo messenger a couple times, thinking that was freezing it up, I added the google toolbar just recently and the ym, seems to conflict anytime I download a new program, so as of now It is uninstalled.
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Nov 24, 2008
I used the restore cd my pc came with. Once it was done, Windows started up and it froze where it asks me to name the computer cant do anything from this screen. Ive tried contacting the manufacturer but they cant help because my warranty is up. Any suggestions would be greatful.
Thanks
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