Laptop Crash Now Frozen
Oct 1, 2008
Two computers on a home network, laptop has frozen. Cannot get past request for password. First I had a problem because IE would not load normally (all I had was wallpaper with no task bar or icons) and I had to use Windows Task Manager to access the computer.I followed an online suggestion to use regedit and to type "explorer.exe" in the Winlogon folder after deleting everything else shown. (I did a System Restore first which did nothing and then a Restore point before deleting). Then I tried restarting the laptop but it asked me for a password for each user account. We have never used a password at all. I logged in Safe Mode and entered Administrator which does not need a password and it started to load then logged off and changed user account. I could not get access. I tried to enter Safe Mode with command prompt but it would not let me, just asked for a password. I tried previous good configuration or whatever it is called but it did nothing. I have obviously stuffed it up by deleting what I did and I need to do a System Restore if it is not too late. It will not take the XP setup disk from my desktop computer. The laptop came with bundled software and there are no discs. Any suggestions? I think it will probably need to go to a local technician and I will have to pay megabucks to have him format the hard drive but I reluctant to lose the programmes and data on the laptop and hope there is another way. I also experienced the original problem on the main desktop computer with explorer not loading but I saved all I could and reinstalled XP which worked. I did not do this with the laptop because I did not have any discs for it.I believe a trojan "Small AOK' was responsible for the original problems as AVG found and deleted it. The original problem will still be there I expect but I need to log on in order to fix it.
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Dec 12, 2006
I have a Compaq Presario 3045US that freezes on occasion for no apparent reason. Mouse, keyboard will not function, unable to shut down, have to pull power and reboot. Don't get any error message and no repeatable process although watching dvds does seem to cause it to happen more often.
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Aug 10, 2010
Forgive me if this is not the right thread to post my qurey & I would be grateful if you can let me know where I can post my problem but Yesterday my kids were looking on the internet on my lap top. I don't know what they did to it, but when I turned it on this morning, it does not seem to be working. I do get up to the desk top screen and then it seems to freeze no matter what I try to access - the internet or other Word applications. I presume the kids turned the lap top off yesterday without logging out in the correct way or not exiting from a website in the usual way.
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Sep 12, 2008
I have an old IBM Thinkpad R51 (loaded with Windows XP) which kept going through the boot up sequence without coming up all the way. I had got it back to the factory default setting and now it is booting all the way to the desktop screen. But I have a new problem: the cursor (laptop mouse pad) is frozen. I was able to move it around as it was booting up but once it boots up to the desktop screen the cursor is stuck in the middle of the screen.
I would load the XP service pack but because of the cursor I can't.
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Jun 24, 2005
Recently my laptop is unable to boot up. The screen is blank and then frozen. I have to turn it off, unplug everything, and then wait for an hour to restart it again (and then it can boot up as normal). It all started last week after I installed Windows Media Player 10. I tried to restore the system back to a week ago, but the problem is still there.
Also, it always gives out a short "beep" sound after the laptop is ON for about 1 hour. Does it indicate that my mother board is having problem, or is it the hard disk?
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Jan 7, 2008
Got a user who has a Acer 5100-3583 notebook with windows XP, the keyboard and touchpad are unresponsive after multiple reboots and standard trouble shooting yield no results.? The unit is only 14 months old and out of warranty.
Any clues?
It will read from DVD-ROM drive as it reads a DVD movie when inserted.
No USB devices such as keyboard and mouse work either.
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Jan 11, 2007
I have a Dell, Intel 3 notebook with Windows 2000, and I keep getting frozen out with message to end program all the time. Seems it needs fixed up some way. What can I do to get the programs to open more quickly and stop freezing with End Program message?
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Mar 26, 2007
my 3 years old HP AMD 2.0 GHz laptop (Windows Home SP1, updated to SP2 and relatively well updated with security updates) suddenly crashed with a blue screen then could no longer boot up. I then successfully used the four "System Restore" CDs (that initially came with the laptop) to reinstall Windows XP Home SP1 (wiping out all files on the hard disk). I also installed Microsoft Office 2003, and downloaded and installed Mozilla Firefox and AdAware. The laptop then ran fine for a while, until I used Windows Update to install about 70 of the Important Updates recommended by Windows Update. Soon after, while surfing the internet, the laptop's fan got into high gear mode blowing much hot air, then I got the dreaded Blue Screen, and the laptop crashed and rebooted. All processes got started fine, and after a couple of minutes, total CPU usage settled down to around 1%, with the System Idle Process taking up 99% CPU. This time, I immediately started Task Manager to display all processes and their CPU usage.
With no application running, I kept watching for at least another 5 minutes, and saw a svchost.exe process suddenly appearing at the top of Task Manger's process list (ordered by CPU usage), hogging 98% of CPU usage, and driving the CPU hard into being overheated and another blue screen crash. After some searching and reading, I tried to download and run the recommended "Notebook Hardware Control" (NHC) program, and set the CPU Clock to "Maximum Battery" (for both battery and plugged in power) in the hope of slowing down the CPU Clock and avoiding overheating, and this did not help either. I then rebooted, and watched for this svchost.exe rogue to appear, and saw that the CPU temperature (as displayed by NHC) climbed quickly from 40 degrees C, to 50, then 60, then 75 - but when I then hastily used Task Manager's "End Process" command to kill the offending svchost.exe process, System Idle Process reclaimed 94% of CPU time, the CPU temperature quickly dropped back down eventually to around 40 degrees, and the laptop kept working fine without this svchost.exe system process. The problem is that this occurs regularly while I am using the laptop, and I cannot always react quickly enough to NHC's warning about rising CPU temperature in order to kill the svchost.exe, and therefore would get a crash every 15 or 20 minutes, interrupting my work. Is there any solution I can try?
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Dec 16, 2006
I'm getting a random blue screen crash and was wondering if anyone could give it a shot. It's a 0x00000050 crash, Heres the crash dump file.
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May 3, 2008
I have a hp pavillion dv4000 i bought 2 1/2 years ago and I ran a program the other day called window washer by webroot (spysweeper program) I checked boxes to clean everything and checked a box saying i wanted it cleaned i think 24 times which is what they claim the fbi uses a Guttman style cleaner. I let it run over night and the next day I got an error message System could not log you on. Make sure your Username and Domain are correct then type password again.
I tried everything including putting the recovery cd in the hp and then i put the xp disk and it went through a period where it looked like it was reinstalling and repairing it then it got all the way to the end
and the screen popped up again. The mouse in frozen in the middle of the screen (the arrow)and the blinky straight line where you would type isn't moving even if i had a username and password to type I obviously don't normally handle these things but I am forced to this minute and i could REALLY use some help.
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Sep 17, 2005
I am trying to get rid of yahoo but it has frozen.
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Dec 29, 2007
Here is a problem that I am having. It could just be because our computer needs to be upgraded a little bit but never know. So, I just reformated my computer a week ago tomorrow. Just got the sound working again on it and we have now noticed that there is something going on with the computer. Its not because of the sound or anything like that. Its been going on since reformat pretty much. It will freeze, but not in the general sense. It happens every so often. Probably 3 or 4 times a day. But when it freezes you are still able to move the mouse, music still plays, and everything continues working. You can switch between open programs and surf the web while it is "frozen". You can't open anything, but you can close somethings. Task Manager won't open and you can't close a non-responsive program when you hit End Now.
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Jul 13, 2009
A LG netbook turned it on and the cursor is just stuck there in the middle of the screen. I don't use a mouse, just the touchpad, so I can't even attempt to do anything. Everything else seems to be working fine in the background upon boot up and on the desktop, but the cursor won't budge. Tried to open control panel but obviously can't do that with the cursor stuck. Any options the DON'T involve me having to buy a new USB mouse
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Oct 19, 2005
When I boot up my USB mouse is frozen but as so as I unplug and replug it it works without a problem.
Running XP prof with SP2
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Feb 8, 2009
My mouse cursor is frozen in the middle of the deskstop, Cannot use keyboard to getinto system.Also when booting up system freezes and takes 3-4 minutes to load. Tried in safe mode and the same thing happens.Don't know what to do at this point...just want to get into computer
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Oct 20, 2005
I reformatted my Dell laptop with Windows2000 xp to remove viruses. Now I cannot download MSN explorer and resolution is stuck on 4 bit default monitor.
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Jan 2, 2006
i recently opened a file that my firewall ( ZoneAlarm ) told me it wants to use explorer.exe thinking thats normal because i would be asked to browse i allowed it. When i did that my pc froze. I couldnt click anything but the i could kepp moving the mouse. I could only open the ctrl+alt+delete but couldnt click anything the same applies to the start menu by pressing the start menu button on my keyboard. After that my pc froze from time to time when its doing somethng that requires it to think lol i know funny sentence but what i mean is for exemple when i click the button to show the hidden files or to hide them it froze. Or opening a program some times.... My guess is that the explorer.exe is damaged and reinstalling it would fix the problem. I scanned with norton and webrout spy sweeper 0 infections. You can find Here my HijackThis log , didnt want to make this a long post with the HijackThis log. Any ideas ? Am i right about reinstalling the explorer.exe ? if i am how can i do it ? I want a solution that doesnt lose me my updates.
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Oct 30, 2006
I upgraded my video card drivers (latest nvidia geforce drivers), and restarted. Everything seemed to be fine. I tried to boot up Madden 2007 which I'd just gotten this weekend and had no problems with... until today. It wouldn't start up, seemingly frozen while trying to start... finally after waiting a few minutes I task manger/ended the program, or tried to. XP seemed to freeze up... I finally got tired of waiting and decided to hit the restart button, but accidentally put it into standby mode instead. I couldn't get it out of standby mode and at that point had to power down and turn the pc back on.
Ever since then, it's been taking longer to boot up, and the worst part is that the cd and dvd drives don't seem to work properly.
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Jul 31, 2007
computer constructed by a computer company Comtex, windows xp, 512 ram, 40 gb. It has been running slow and freezing up some, today while trying to run spyware, it is slower than molasses, over 7 hours and still not done. In addition, I can not open any internet windows or access it at all from my user id , and yes I am over loaded with programs and photos on my poor harddrive. So after restarting it about 30 times, I try my son's identity and I can access the internet, last night IE was almost impossible, but firefox was better. I did download a file from photobucket, which I did not install and then I uninstalled it. I also have uninstalled and reinstalled yahoo messenger a couple times, thinking that was freezing it up, I added the google toolbar just recently and the ym, seems to conflict anytime I download a new program, so as of now It is uninstalled.
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Jan 1, 2007
boot up windows screen frozen and constantly having to install raid drivers so that my 2 raptor disks can be detected for reason wrong drivers
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Nov 24, 2008
I used the restore cd my pc came with. Once it was done, Windows started up and it froze where it asks me to name the computer cant do anything from this screen. Ive tried contacting the manufacturer but they cant help because my warranty is up. Any suggestions would be greatful.
Thanks
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May 18, 2010
I let my roommate use it and look what happened... Good thing I already had a new one.
Compaq laptop running XP has been on "time out' hoping for a change of attitude, no such luck.
Today I tried to put her in Safe Mode and got as far as the "Windows" screen with those 3 blue squares continually cycling. That is as far as she seems willing to go.
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Apr 24, 2009
Frozen cursor Slow startup
The first issue is that my cursor is stuck in the middle of the screen upon startup. It will not move and I have to shut down, check connections, (keyboard and mouse are wireless, batteries are new) and as it restarts I click the mouse and it moves after I do this several times. I have to put the computer on standby every night or I have to go through the whole thing again. Moreover, windows startup has become horribly slow�and I have �hi-speed� roadrunner I use firefox for my internet connection. I have run defraq, disk cleanup, AVG, maleware, spybot, hijackthis,and Ad-aware. No change....
Thank you for any help. The following is my system info�let me now what other info you may need. BTW V2Premier batch loaded XP on the cpu so I do not have a disk. They are out of business and have sent me in circles trying to get one.
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Dec 2, 2006
When I try to run Disk Cleanup, the message comes up, "Disk Cleanup is calculating how much space." but the progress bar is frozen at about 10% and nothing happens.How do I unfreeze it so the utility will run?
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Jul 27, 2009
I have windows xp and it has a hibernate mode. Well someone put it in that mode and when I wanted to launch windows the cursor is frozen and I can't get out of the hibernate mode. What can I do to get rid of hibernate and launch windows?
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Jul 30, 2009
Did a system manufacturer install(wiped everything)..Went thru process 2 days ago...Computer was working great, best it had run in awhile...Today when I turned it on I was able to move the cursor around but nothing could be clicked on except for the initial 5-8 secs Windows came on, I was able to click on icons but it wasn't long enough to run before the computer froze....I'm worried I have a hardware failure because the software ran fine for 2 days..Computer is 5 yrs old..
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Dec 16, 2005
I recently used CDBurnerXP Pro 3 to write an iso image on the HDD. The progress bar jumped to something like 27% and was apparently frozen.Thinking something was wrong, I tried to terminate the program by ctrl+alt+del and the window opened up with the status message "not responding". But the "end task" refused to terminate the CDBurnerXP...The HDD lamp was glowing. The final observation was that the iso image was successfully written.I have repeated the process and my observation on 2 different computers is the same - the progress window jumps to some %age completed and freezes, CDBurnerXP is writing the image to the HDD, but the status window shows the program "not responding".
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Dec 20, 2004
I was playing a game last night (a legit game) and it freezes, so I restart and get the whole "Sorry for the inconvenience windows shut down to protect files on your computer" screen and it asks me how i want to boot up XP, either in the safe modes or Last known good congifuration or start windows normally, so i use last known and the windows loading screen comes up and the blue bar is passing by normally, but it goes for a very long tiem and eventually freezes and I have to restart. It also does this whenever I choose any other way up booting XP too. I've taken my computer apart, cleaned it, unplugged everything and plugged everything back in, read justed the harddrive and NOTHIGN works. It still gives me the frozen windows loading screen. Is there ANYTHING I can do to solve this problem short from hooking my hard drive up to another computer and seeing what's wrong from there?
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Apr 14, 2008
I am in big trouble. I have an hp pavilion a206x- and oldie. The kids gunked it up and it was so slow and running out of memory. Add/remove programs did not help. I decided to use the recovery disks and start with a clean slate. I backed up what we needed on cds and did a full recovery after doing the ctrl backspace option 6 to erase the hard drive. (oh, btw, it is XP) After all six disks, it freezes. I get to the screen that says "Recovery in progress." with Finalizing recovery highlighted in red on the left. Chatted with HP tech and there are no other recovery disks available because it is so old. I don't want to put any money into it. She says repair or retail OS purchase only options.
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Sep 27, 2005
My kids computer was frozen and I forced a reboot by pressing the restart button expecting the error message about problem shutting down as it scanned the disk for errors.What happened instead was it continually gets partially booted taking me to the boot up options; safe mode, normal start up.I first chose safe mode and the computer started to reboot from the beginning, then normal mode-same thing, last good configuration.Every option I pick, the computer fails to completely reboot and continuously restarts with no intervention of my own.If I could get it to boot on any mode, I may be able to find the problem.
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Dec 7, 2007
Dell dimension 3000 xp sp2,was working.When swiched next time for restarting.I received the usual xp logo and the three little blue squares going across the monitor,then instead of the usual welcome all I got was a black screen,tried F2 f8 f12 no better.when I tried the safe mode I got the list of drivers and then it appeared that the machine had frozen and nothing else.
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