Installed Home Upgrade

Feb 18, 2006

I successfully upgraded my Gateway from ME to XP Home editions the service paks, except there is a problem with my audio. The audio is scratchy and barely audible when I startup. When I "uncheck" the box "1 speaker digital" in the volume control menu, the sound is works fine not loud enough but ok. The problem is that when I shut down or researt the computer, that checkbox defaults with a check mark and next startup. Gateway says there is a conflict with the sound card and the hard drive and suggested that I download a driver I ALREADY had on there.I have been on the phone for almost one week with Microsoft, and they cannot seem to fix the problem either.

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