Dialogue Box Does Not Appears When Shut Down Computer

Aug 6, 2008

I am using XP SP3, Comodo, Avast,Spywareblaster. (AMD Athlond 2600+). When the PC has been on a while, i press Start, Turn Off computer, the dialogue box does not appear and the hourglass symbol appears, I can still access Task Manager, the graph still unfolds and the CPU usage shows 1 or 2 %. After several minutes there is a beep from the pc, and the dialogue box opens, but if I press it, it starts the process again. I have to press the on/off button to shut down. Does not seem to happen if the pc has only been on a few moments.

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Computer Appears Locked: CPU Runs At 100% For Lengthy Periods With No Program Running

Aug 27, 2006

Using a Toshiba Satellite 1800 Laptop 1GHz Intel P3 - BIOS Ver 1.90 04/18/2002.

The past week or two it seems that the computer locks up, the Task Manager shows the CPU running at 100%. It allows some activity all be it slow & shutting down all programs (which are not locked up) does not stop the activity - including disconnecting the internet. Have run Norton scan, Spybot S&D and Adaware with nothing of significance found. Ran HiJackThis and found some startup stuff and stopped them from running but I don't know enough about the programs that are running to remove them.

Last time I booted I had to force a shutdown after waiting for 15 minutes. Next reboot took 22 minutes for the CPU to back off of 100%. I started Task Mgr very early into the boot, just before the icons started to appear and it showed 33 processes running. I watched as 14 more started up all while the CPU was steady at 100% usage. Then at 5 minutes after booting the processor dropped to 50% bounced around for a minute then went back to 100%. There was some activity through the modem (cable) but not very much. I unplugged the modem power. I shut down Skype, MSN Messenger and MS Defender and about a minute later the CPU dropped to 27%. Nothing of what I shut down appeared to alter anything.

I hope someone can see something...

Here is my latest HiJackThis log

Logfile of HijackThis v1.99.1
Scan saved at 1:09:55 PM, on 8/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesWindows DefenderMsMpEng.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSExplorer.EXE
C:Program FilesCommon FilesSymantec SharedccProxy.exe
C:Program FilesCommon FilesSymantec SharedccSetMgr.exe
C:Program FilesNorton Internet SecurityISSVC.exe
C:Program FilesCommon FilesSymantec SharedSNDSrvc.exe
C:Program FilesCommon FilesSymantec SharedSPBBCSPBBCSvc.exe
C:Program FilesCommon FilesSymantec SharedccEvtMgr.exe
C:WINDOWSsystem32LEXBCES.EXE
C:WINDOWSsystem32LEXPPS.EXE
C:WINDOWSsystem32spoolsv.exe
C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe
C:WINDOWSsystem32crypserv.exe
C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
C:WINDOWSSystem32svchost.exe
C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe
C:WINDOWSSystem32Tablet.exe
C:WINDOWSSystem32MsPMSPSv.exe
C:WINDOWSsystem32fxssvc.exe
C:WINDOWSsystem32TPWRTRAY.EXE
C:Program FilesCommon FilesSymantec SharedccApp.exe
C:WINDOWSsystem32wuauclt.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesNorton Internet SecurityNorton AntiVirus
avapsvc.exe
C:WINDOWSsystem32NOTEPAD.EXE
C:Program FilesMessengermsmsgs.exe
C:Program FilesHyjackThisHijackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.rr.com
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.rr.com
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Window Title = Microsoft Internet Explorer provided by Roadrunner
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = ;localhost
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://my.ca.msn.com/"); (C:Documents and SettingsFredApplication DataMozillaProfilesdefault9heli9dw.sltprefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01 .src"); (C:Documents and SettingsFredApplication DataMozillaProfilesdefault9heli9dw.sltprefs.js)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:PROGRA~1SPYBOT~1SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.5.0_06inssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:Program FilesMSN AppsST1.03.0000.1005en-xustmain.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:Program FilesCommon FilesSymantec SharedAdBlockingNISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:windowsdownloaded program filesgoogletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:Program FilesMSN AppsMSN Toolbar1.02.4000.1001en-camsntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:Program FilesNorton Internet SecurityNorton AntiVirusNavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:Program FilesCommon FilesSymantec SharedAdBlockingNISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:Program FilesNorton Internet SecurityNorton AntiVirusNavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:Program FilesMSN AppsMSN Toolbar1.02.4000.1001en-camsntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:windowsdownloaded program filesgoogletoolbar2.dll
O4 - HKLM..Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM..Run: [TFncKy] .TFncKy.exe /Type 10
O4 - HKLM..Run: [Apoint] .C:Program FilesApoint2KApoint.exe
O4 - HKLM..Run: [ccApp] "C:Program FilesCommon FilesSymantec SharedccApp.exe"
O4 - HKLM..Run: [Symantec NetDriver Monitor] C:PROGRA~1SYMNET~1SNDMon.exe /Consumer
O4 - HKLM..Run: [AcctMgr] .C:Program FilesNorton Password ManagerAcctMgr.exe /startup
O4 - HKLM..Run: [SunJavaUpdateSched] .C:Program FilesJavajre1.5.0_06injusched.exe
O4 - HKLM..Run: [ViewMgr] .C:Program FilesViewpointViewpoint ManagerViewMgr.exe
O4 - HKLM..Run: [TosHKCW.exe] .C:Program FilesTOSHIBAWireless HotkeyTosHKCW.exe
O4 - HKLM..Run: [LVCOMS] .C:Program FilesCommon FilesLogitechQCDriver3LVCOMS.EXE
O4 - HKLM..Run: [LogitechImageStudioTray] .C:Program FilesLogitechImageStudioLogiTray.exe
O4 - HKLM..Run: [LogitechGalleryRepair] .C:Program FilesLogitechImageStudioISStart.exe
O4 - HKLM..Run: [00THotkey] .C:WINDOWSSystem320THotkey.exe
O4 - HKLM..Run: [BJCFD] .C:Program FilesBroadJumpClient FoundationCFD.exe
O4 - HKLM..Run: [HPDJ Taskbar Utility] C:WINDOWSSystem32spooldriversw32x863hpztsb07.exe
O4 - HKLM..Run: [PE2CKFNT SE] .C:Program FilesUlead SystemsUlead Photo Express 2 SEChkFont.exe
O4 - HKLM..Run: [Spyware Begone] .c:freescanfreescan.exe -FastScan
O4 - HKLM..Run: [tgcmd] ."C:Program FilesSupport.comin gcmd.exe" /server /nosystray /deaf
O4 - HKLM..Run: [Logitech Hardware Abstraction Layer] .KHALMNPR.EXE
O4 - HKLM..Run: [Windows Defender] "C:Program FilesWindows DefenderMSASCui.exe" -hide
O4 - HKLM..Run: [iTunesHelper] ."C:Program FilesiTunesiTunesHelper.exe"
O4 - HKLM..Run: [QuickTime Task] ."C:Program FilesQuickTimeqttask.exe" -atboottime
O4 - HKCU..Run: [Popup Ad Filter] .C:Program FilesMeayaPopup Ad FilterPopFilter.exe
O4 - HKCU..Run: [msnmsgr] "C:Program FilesMSN MessengerMsnMsgr.Exe" /background
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [Desktop Weather] .C:PROGRA~1THEWEA~1THEWEA~1.exe
O4 - HKCU..Run: [LDM] .C:Program FilesLogitechDesktop Messenger8876480ProgramBackWeb-8876480.exe
O4 - HKCU..Run: [Mozilla Quick Launch] ."C:Program FilesNetscapeNetscape 6Netscp.exe" -aim
O4 - HKCU..Run: [Yahoo! Pager] .C:Program FilesYahoo!Messengerypager.exe -quiet
O4 - HKCU..Run: [Skype] "C:Program FilesSkypePhoneSkype.exe" /nosplash /minimized
O6 - HKCUSoftwarePoliciesMicrosoftInternet ExplorerRestrictions present
O6 - HKCUSoftwarePoliciesMicrosoftInternet ExplorerControl Panel present
O8 - Extra context menu item: &Google Search - res://c:windowsdownloaded program filesGoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:windowsdownloaded program filesGoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Allow Popups - C:Program FilesMeayaPopup Ad FilterWhiteGetUrl.js
O8 - Extra context menu item: Backward Links - res://c:windowsdownloaded program filesGoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:windowsdownloaded program filesGoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:windowsdownloaded program filesGoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:windowsdownloaded program filesGoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_06inssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_06inssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O12 - Plugin for .bcf: C:Program FilesInternet ExplorerPluginsNPBelv32.dll
O12 - Plugin for .nw3: C:Program FilesFormosa Industrial ComputingVPONLive
pwmh263.dll
O12 - Plugin for .nwa: C:Program FilesFormosa Industrial ComputingVPONLive
pwmado0.dll
O12 - Plugin for .nwj: C:Program FilesFormosa Industrial ComputingVPONLive
pwmjpg.dll
O12 - Plugin for .spop: C:Program FilesInternet ExplorerPluginsNPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O16 - DPF: Portfolio - http://www.moneysense.ca/portfolio.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/en/de.../GoogleNav.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {86FD6D12-E45F-4615-A787-C468F70C13DD} - http://beta.scour.com/common/client/...hangeSetup.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://142.163.191.17/activex/AxisCamControl.ocx
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9AF6E7AE-D248-11D2-BFAA-00805F2392C0} (Smi Class) - http://web14.compaq.com/falco/ScDmi.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/Shar.../bin/cabsa.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/ps/en/check/qdiagh.cab?326
O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://web14.compaq.com/falco/SysQuery.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSetMgr.exe
O23 - Service: ColdFusion MX Application Server - Unknown owner - C:Program FilesMacromediaCFusionMX
untimeinjrunsvc.exe (file missing)
O23 - Service: ColdFusion MX ODBC Agent - Unknown owner - C:Program FilesMacromediaCFusionMXdbslserver52inswagent.exe (file missing)
O23 - Service: ColdFusion MX ODBC Server - Unknown owner - C:Program FilesMacromediaCFusionMXdbslserver52inswstrtr.exe (file missing)
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:WINDOWSSYSTEM32crypserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver11Intel 32IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:Program FilesiPodiniPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:Program FilesNorton Internet SecurityISSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:WINDOWSsystem32LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:PROGRA~1SymantecLIVEUP~1LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:Program FilesNorton Internet SecurityNorton AntiVirus
avapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:Program FilesNorton Internet SecurityNorton AntiVirusSAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:PROGRA~1COMMON~1SYMANT~1SCRIPT~1SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedSNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedSPBBCSPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedSecurity CenterSymWSC.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:WINDOWSSystem32Tablet.exe

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I have a computer that restarts when it should shut down. Can anyone please help me?Hardware:Motherboard - Intel D865PERL Processor - P4 3.0E GHz Memory - 512 Mb DDR PC3200 Hard Disk - 80 Gb Parallel ATA Video Card - ATI Radeon 9250 OS: Windows XP Professional.Things I've tried: Clean install of Windows XP Pro Checked if Motherboard grounds with Case Tried with another Power Supply Latest BIOS Unchecked Automatically Restart if system fails I've visited different forums, and the information doesn't seem to help.A little more explanation, if I shut down some times it shuts down, and sometimes it restarts. It restarts more often than stays of.Usually (9 out of 10) if I flick on the power switch of the volt regulator, the Computer Starts before I press the start button.

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