Cleaning Up The Laptop

Mar 22, 2008

A laptop that I have to turn in soon. I use this more or less as a personal laptop (I work from home). I want to clean this up (remove history, etc) before I send it back to the company. I am not really trying to hide anything, but more prefer to not let them into my personal life. Please do not start preaching about ethics, or that it is a company comuter, etc....

The computer is a Dell Latitude D610, with Win XP. I have done the basics, like the Browser history, but I am more concerned with anything that may be kept in the registry, etc.

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Laptop In Need Of Spring Cleaning

Aug 19, 2007

How to fix my my computer along to speed it up - it's super slow! I've had this laptop for a while now and I realize it is significantly slower now than originally. I feel it is "clogged" it up with junk. I need to do something to bring it back to where it was when I got it. Right now, it takes a long time to start up, open folders (ie: my computer, my pictures, etc), and programs (esp firefox or explorer)

Here is the laptop info and hijackthis log:

Averatic 3250 laptop - AMD Athelon XP-M (LV) 2200+
1.66 GHz, 480 MB RAM
XP Home edition V. 2002 (sp2)

Logfile of HijackThis v1.99.1
Scan saved at 10:25:18 AM, on 8/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
C:Program FilesCommon FilesSymantec SharedAppCoreAppSvc32.exe
C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesCanonCALCALMAIN.exe
C:WINDOWSExplorer.EXE
C:Program FilesSynapticsSynTPSynTPLpr.exe
C:Program FilesSynapticsSynTPSynTPEnh.exe
C:WINDOWSsystem32dla fswctrl.exe
C:Program FilesCommon FilesInstallShieldUpdateServiceissch.exe
C:Program FilesCommon FilesLogitechLComMgrCommunications_Helper.exe
C:Program FilesCommon FilesLogitechLComMgrLVComSX.exe
C:Program FilesCommon FilesSymantec SharedccApp.exe
C:Program FilesJavajre1.6.0_01injusched.exe
C:Program FilesCommon FilesAOL1182912005eeAOLSoftware.exe
C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
C:Program FilesWindows Media PlayerWMPNSCFG.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesCommon FilesAOLACSAOLacsd.exe
C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe
C:Program FilesInternet ExplorerIEXPLORE.EXE
C:PROGRA~1COMMON~1MICROS~1MsinfoOFFPROV.EXE
C:PROGRA~1COMMON~1MICROS~1MsinfoOFFPRV10.EXE
C:Program FilesMicrosoft OfficeOFFICE11OUTLOOK.EXE
C:Documents and SettingsAdministratorLocal SettingsTempTemporary Directory 1 for hijackthis.zipHijackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.averatec.com/
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.averatec.com
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Local Page =
R1 - HKCUSoftwareMicrosoftInternet Connection Wizard,ShellNext = http://www.averatec.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:WINDOWSsystem32dla fswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.6.0_01inssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:program filesgooglegoogletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:Program FilesGoogleGoogleToolbarNotifier2.0.301.7164swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:program filesgooglegoogletoolbar3.dll
O4 - HKLM..Run: [SynTPLpr] C:Program FilesSynapticsSynTPSynTPLpr.exe
O4 - HKLM..Run: [SynTPEnh] C:Program FilesSynapticsSynTPSynTPEnh.exe
O4 - HKLM..Run: [dla] C:WINDOWSsystem32dla fswctrl.exe
O4 - HKLM..Run: [ISUSPM Startup] C:PROGRA~1COMMON~1INSTAL~1UPDATE~1ISUSPM.exe -startup
O4 - HKLM..Run: [ISUSScheduler] "C:Program FilesCommon FilesInstallShieldUpdateServiceissch.exe" -start
O4 - HKLM..Run: [LogitechCommunicationsManager] "C:Program FilesCommon FilesLogitechLComMgrCommunications_Helper.exe"
O4 - HKLM..Run: [LVCOMSX] "C:Program FilesCommon FilesLogitechLComMgrLVComSX.exe"
O4 - HKLM..Run: [KernelFaultCheck] %systemroot%system32dumprep 0 -k
O4 - HKLM..Run: [ccApp] "C:Program FilesCommon FilesSymantec SharedccApp.exe"
O4 - HKLM..Run: [osCheck] "C:Program FilesNorton AntiVirusosCheck.exe"
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre1.6.0_01injusched.exe"
O4 - HKLM..Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM..Run: [AOLDialer] C:Program FilesCommon FilesAOLACSAOLDial.exe
O4 - HKLM..Run: [HostManager] C:Program FilesCommon FilesAOL1182912005eeAOLSoftware.exe
O4 - HKLM..Run: [Symantec PIF AlertEng] "C:Program FilesCommon FilesSymantec SharedPIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}PIFSvc.exe" /a /m "C:Program FilesCommon FilesSymantec SharedPIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}AlertEng.dll"
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeQTTask.exe" -atboottime
O4 - HKCU..Run: [swg] C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
O4 - HKCU..Run: [WMPNSCFG] C:Program FilesWindows Media PlayerWMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:Program FilesAdobeAcrobat 7.0Reader
eader_sl.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:Program FilesAOL Toolbar oolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~4Office10EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_01inssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_01inssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~4OFFICE11REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.averatec.com
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTS...440&expId=6782
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - http://entriq.vo.llnwd.net/o1/NBCUni..._15_Silent.cab
O16 - DPF: {DE0FB644-C59B-46D1-B650-88BA945BC98F} - http://entriq.vo.llnwd.net/o1/NBCUni...al_1_0_0_3.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activ...pv2.0.0.9.cab?
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:Program FilesLogitechDesktop Messenger8876480ProgramGAPlugProtocol-8876480.dll
O20 - AppInit_DLLs: C:PROGRA~1GoogleGOOGLE~4GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:WINDOWSSYSTEM32WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:WINDOWSsystem32WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:Program FilesCanonCALCALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver11Intel 32IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:Program FilesNorton AntiVirusisPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:PROGRA~1SymantecLIVEUP~1LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:Program FilesCommon FilesSymantec SharedPIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}PIFSvc.exe" /m "C:Program FilesCommon FilesSymantec SharedPIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}PifEng.dll (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedAppCoreAppSvc32.exe

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Cleaning Up Laptop For Resale

Aug 25, 2005

I'm selling my laptop and want to clear all my files off first (including cookies, history etc). Is there a procedure I should follow to ensure nothing of me remains?I don't have a windows xp disk (it came already installed) so maybe reformatting the drive isn't a good idea? Or perhaps it is? I could do with some guidance.Also, ny name pops up as the system administrator (I'm the only user in fact). How do I get rid of my user account for the new owner?

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Cleaning My Pc

Oct 2, 2005

Computer is running a lot slower these days which i suspect is because of some virus or other.
have used the various software to try cleaning it up but does not really help.

The thing is i am planning to buy a new pc and intend to give this one to a family member, so i want to clean all the crap from it. I have visited the odd porn site or two so really want to clean it properly

Is formatting the drive the best way to clean this up?

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Cleaning HD

Jun 8, 2008

How do I clean up my HD to free up more space? Where do I look?

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Cleaning Up My PC

Mar 16, 2010

To clean up the programs that start up and take memory but aren't used. I tried eliminating some of the programs that I could identify but this didn't improve performance much. I was wondering if someone might have some additional suggestions.

My Computer: Dell Dimension 4600, Pentium 4, 2.8 Ghz, 2 Gb ram, XP Home ver 2002, SP3, 80 Gb hard drive

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:09:45 PM, on 3/16/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesLavasoftAd-AwareAAWService.exe
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSExplorer.EXE
C:Program FilesCommon FilesSmith Micro SharedFaxSMLoader.exe
C:Program FilesDellMedia ExperiencePCMService.exe
C:WINDOWSsystem32igfxpers.exe
C:WINDOWSsystem32hkcmd.exe
C:Program FilesCanonBJCardBJLaunch.exe
C:Program FilesCommon FilesAppleMobile Device SupportinAppleMobileDeviceService.exe
C:Program FilesDell Support Centerinsprtcmd.exe
C:Program FilesAdobeAcrobat 9.0AcrobatAcrotray.exe
C:Program FilesSymantecLiveUpdateAluSchedulerSvc.exe
C:Program FilesRegServeRSListener.exe
C:Program FilesMcAfee.comAgentmcagent.exe
C:Program FilesMessengermsmsgs.exe
C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
C:Program FilesDellSupportDSAgnt.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesGrisoftAVG Anti-Spyware 7.5guard.exe
C:Program FilesBonjourmDNSResponder.exe
C:WINDOWSSystem32dllhost.exe
C:Program FilesCommon FilesIntuitUpdate ServiceIntuitUpdateService.exe
C:PROGRA~1IomegaSystem32AppServices.exe
C:Program FilesCommon FilesLightScribeLSSrvc.exe
C:Program FilesMcAfeeSiteAdvisorMcSACore.exe
C:PROGRA~1McAfeeMSCmcmscsvc.exe
c:PROGRA~1COMMON~1mcafeemnamcnasvc.exe
c:PROGRA~1COMMON~1mcafeemcproxymcproxy.exe
C:PROGRA~1McAfeeVIRUSS~1mcshield.exe
C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
C:Program FilesMcAfeeMPFMPFSrv.exe
C:PROGRA~1NORTON~4NORTON~1NPROTECT.EXE
C:WINDOWSSystem32snmp.exe
C:PROGRA~1NORTON~4NORTON~1SPEEDD~1NOPDB.EXE
C:Program FilesDell Support Centerinsprtsvc.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesCommon FilesUlead SystemsDVDULCDRSvr.exe
C:Program FilesYahoo!SoftwareUpdateYahooAUService.exe
C:Program FilesIomegaAutoDiskADService.exe
C:PROGRA~1McAfeeVIRUSS~1mcsysmon.exe
C:Program FilesLavasoftAd-AwareAAWTray.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://mail.yahoo.com/
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.local
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:Program FilesYahoo!CompanionInstallscpnyt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.6.0_03inssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:Program FilesMcAfeeVirusScanscriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:Program FilesGoogleGoogleToolbarNotifier5.4.4525.1752swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:Program FilesGoogleGoogle ToolbarComponentfastsearch_B7C5AC242193BB3E.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:Program FilesYahoo!CompanionInstallscpnYTSingleInstance.dll
O3 - Toolbar: (no name) - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - (no file)
O3 - Toolbar: (no name) - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar_32.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:Program FilesYahoo!CompanionInstallscpnyt.dll
O4 - HKLM..Run: [SMSI Loader] C:Program FilesCommon FilesSmith Micro SharedFaxSMLoader.exe /PRNDRV
O4 - HKLM..Run: [UserFaultCheck] %systemroot%system32dumprep 0 -u
O4 - HKLM..Run: [PCMService] "C:Program FilesDellMedia ExperiencePCMService.exe"
O4 - HKLM..Run: [IndexSearch] C:Program FilesScanSoftPaperPortIndexSearch.exe
O4 - HKLM..Run: [igfxtray] C:WINDOWSsystem32igfxtray.exe
O4 - HKLM..Run: [igfxpers] C:WINDOWSsystem32igfxpers.exe
O4 - HKLM..Run: [igfxhkcmd] C:WINDOWSsystem32hkcmd.exe
O4 - HKLM..Run: [Deskup] C:Program FilesIomegaDriveIconsdeskup.exe /IMGSTART
O4 - HKLM..Run: [BJLaunchEXE] C:Program FilesCanonBJCardBJLaunch.exe
O4 - HKLM..Run: [dscactivate] "C:Program FilesDell Support Centergs_agentcustomdsca.exe"
O4 - HKLM..Run: [DellSupportCenter] "C:Program FilesDell Support Centerinsprtcmd.exe" /P DellSupportCenter
O4 - HKLM..Run: [NSWosCheck] "C:Program FilesNorton SystemWorks Basic EditionosCheck.exe"
O4 - HKLM..Run: [KernelFaultCheck] %systemroot%system32dumprep 0 -k
O4 - HKLM..Run: [ISUSPM Startup] C:PROGRA~1COMMON~1INSTAL~1UPDATE~1ISUSPM.exe -startup
O4 - HKLM..Run: [SSBkgdUpdate] "C:Program FilesCommon FilesScansoft SharedSSBkgdUpdateSSBkgdupdate.exe" -Embedding -boot
O4 - HKLM..Run: [Adobe Acrobat Speed Launcher] "C:Program FilesAdobeAcrobat 9.0AcrobatAcrobat_sl.exe"
O4 - HKLM..Run: [Acrobat Assistant 8.0] "C:Program FilesAdobeAcrobat 9.0AcrobatAcrotray.exe"
O4 - HKLM..Run: [Adobe ARM] "C:Program FilesCommon FilesAdobeARM1.0AdobeARM.exe"
O4 - HKLM..Run: [RSListener] C:Program FilesRegServeRSListener.exe
O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 9.0ReaderReader_sl.exe"
O4 - HKLM..Run: [mcagent_exe] "C:Program FilesMcAfee.comAgentmcagent.exe" /runkey
O4 - HKCU..Run: [MSMSGS] "C:Program FilesMessengermsmsgs.exe" /background
O4 - HKCU..Run: [swg] "C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe"
O4 - HKCU..Run: [DellSupport] "C:Program FilesDellSupportDSAgnt.exe" /startup
O4 - HKCU..Run: [DellSupportCenter] "C:Program FilesDell Support Centerinsprtcmd.exe" /P DellSupportCenter
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [OpAgent] "OpAgent.exe" /agent
O4 - HKCU..Run: [dr] "C:Program Fileshome plan softwareDate Reminderdr.exe" /autorun
O4 - HKUSS-1-5-19..Run: [DellSupport] "C:Program FilesDell SupportDSAgnt.exe" /startup (User 'LOCAL SERVICE')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:Program FilesCommon FilesAdobeCalibrationAdobe Gamma Loader.exe
O4 - Global Startup: AutoStart IR.lnk = C:Program FilesWinTVIr.exe
O6 - HKCUSoftwarePoliciesMicrosoftInternet ExplorerControl Panel present
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:Program FilesCanonEasy-WebPrintResource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:Program FilesCanonEasy-WebPrintResource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:Program FilesCanonEasy-WebPrintResource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:Program FilesCanonEasy-WebPrintResource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_03inssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_03inssv.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:Program FilesNorton SystemWorks Basic EditionNorton CleanupWCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:Program FilesNorton SystemWorks Basic EditionNorton CleanupWCQuick.lnk
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:Program FilesBonjourExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdc...cx_tgctlcm.jsp
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/tech...a/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://mail.baypath.edu/iNotes6W.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1128955080828
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor...fo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} - http://autos.msn.com/components/ocx/...or/Outside.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - http://mail.baypath.edu/dwa7W.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O20 - AppInit_DLLs: acaptuser32.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportinAppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:Program FilesSymantecLiveUpdateAluSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:Program FilesGrisoftAVG Anti-Spyware 7.5guard.exe
O23 - Service: Canon BJ Memory Card Manager (Bjmcmng) - CANON INC. - C:Program FilesCanonBJCardBjmcmng.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:Program FilesDellSupportrkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:Program FilesCommon FilesMacrovision SharedFLEXnet PublisherFNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1ca5d623bb85116) (gupdate1ca5d623bb85116) - Google Inc. - C:Program FilesGoogleUpdateGoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver1150Intel 32IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:Program FilesCommon FilesIntuitUpdate ServiceIntuitUpdateService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:PROGRA~1IomegaSystem32AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodiniPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:Program FilesLavasoftAd-AwareAAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:Program FilesCommon FilesLightScribeLSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:Program FilesSymantecLiveUpdateLuComServer_3_4.EXE
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:Program FilesMcAfeeSiteAdvisorMcSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:PROGRA~1McAfeeMSCmcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafeemnamcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafeemcproxymcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:Program FilesMcAfeeMPFMPFSrv.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:PROGRA~1NORTON~4NORTON~1NPROTECT.EXE
O23 - Service: SageTV - SageTV, LLC - C:Program FilesSageTVSageTVSageTVService.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:PROGRA~1NORTON~4NORTON~1SPEEDD~1NOPDB.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:Program FilesDell Support Centerinsprtsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:Program FilesCommon FilesSymantec SharedSupport Controlsssrc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:Program FilesCommon FilesUlead SystemsDVDULCDRSvr.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:Program FilesYahoo!SoftwareUpdateYahooAUService.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:Program FilesIomegaAutoDiskADService.exe
--
End of file - 17648 bytes

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Older Toshiba Satellite notebook and would like some assistance in cleaning up a bunch of junk and optimizing their system as much as possible. They are running XP Home with SP2 and they are looking only to keep a few basic programs on it.

Here is a copy of the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 11:02:51 AM, on 5/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32Ati2evxx.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSSystem32ACS.exe
C:WINDOWSsystem32spoolsv.exe
C:Program FilesTOSHIBAConfigFreeCFSvcs.exe
C:WINDOWSSystem32DVDRAMSV.exe
C:WINDOWSSystem32svchost.exe
c:ToshibaIVPswupdateswupdtmr.exe
C:WINDOWSsystem32wscntfy.exe
C:WINDOWSsystem32Ati2evxx.exe
C:WINDOWSExplorer.EXE
C:WINDOWSsystem32dla fswctrl.exe
C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe
C:WINDOWSAGRSMMSG.exe
C:Program FilesSynapticsSynTPSynTPLpr.exe
C:Program FilesSynapticsSynTPSynTPEnh.exe
C:Program FilesToshibaToshiba Applet hotkey.exe
C:Program FilesTOSHIBATouch and LaunchPadExe.exe
C:WINDOWSsystem32TPSBattM.exe
C:Program FilesTOSHIBATOSHIBA Zooming UtilitySmoothView.exe
C:Program FilesCommon FilesRealUpdate_OB
ealsched.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesTOSHIBATOSCDSPD oscdspd.exe
C:Program FilesMessengermsmsgs.exe
C:Program FilesMSN MessengerMsnMsgr.Exe
C:Program FilesKodakKodak EasyShare softwareinEasyShare.exe
C:Program FilesKodakKODAK Software Updater7288971ProgramKodak Software Updater.exe
C:WINDOWSsystem32RAMASST.exe
C:PROGRA~1Yahoo!MESSEN~1ymsgr_tray.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesHijackThisHijackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.yahoo.com/
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:Program FilesYahoo!CompanionInstallscpn2yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:Program FilesYahoo!CompanionInstallscpn2yt.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:Program FilesYahoo!Commonyiesrvc.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:Program FilesYahoo!CompanionInstallscpn2yt.dll
O4 - HKLM..Run: [dla] C:WINDOWSsystem32dla fswctrl.exe
O4 - HKLM..Run: [ATIPTA] C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe
O4 - HKLM..Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM..Run: [SynTPLpr] C:Program FilesSynapticsSynTPSynTPLpr.exe
O4 - HKLM..Run: [SynTPEnh] C:Program FilesSynapticsSynTPSynTPEnh.exe
O4 - HKLM..Run: [THotkey] C:Program FilesToshibaToshiba Applet hotkey.exe
O4 - HKLM..Run: [TPSMain] TPSMain.exe
O4 - HKLM..Run: [PadTouch] C:Program FilesTOSHIBATouch and LaunchPadExe.exe
O4 - HKLM..Run: [SmoothView] C:Program FilesTOSHIBATOSHIBA Zooming UtilitySmoothView.exe
O4 - HKLM..Run: [Pinger] C:TOSHIBAIVPISMpinger.exe /run
O4 - HKLM..Run: [TkBellExe] "C:Program FilesCommon FilesRealUpdate_OB
ealsched.exe" -osboot
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeqttask.exe" -atboottime
O4 - HKLM..Run: [KernelFaultCheck] %systemroot%system32dumprep 0 -k
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [TOSCDSPD] C:Program FilesTOSHIBATOSCDSPD oscdspd.exe
O4 - HKCU..Run: [MSMSGS] "C:Program FilesMessengermsmsgs.exe" /background
O4 - HKCU..Run: [Yahoo! Pager] "C:PROGRA~1Yahoo!MESSEN~1YAHOOM~1.EXE" -quiet
O4 - HKCU..Run: [MsnMsgr] "C:Program FilesMSN MessengerMsnMsgr.Exe" /background
O4 - Global Startup: Kodak EasyShare software.lnk = C:Program FilesKodakKodak EasyShare softwareinEasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:Program FilesKodakKODAK Software Updater7288971ProgramKodak Software Updater.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:Program FilesMicrosoft OfficeOFFICE11ONENOTEM.EXE
O4 - Global Startup: RAMASST.lnk = C:WINDOWSsystem32RAMASST.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:Program FilesYahoo!Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:Program FilesYahoo!Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:Program FilesYahoo!Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:Program FilesYahoo!Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavaj2re1.4.2_03in
pjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavaj2re1.4.2_03in
pjpi142_03.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:Program FilesYahoo!Commonyiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:WINDOWSSystem32Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O12 - Plugin for .spop: C:Program FilesInternet ExplorerPluginsNPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/u...lorer1_8us.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:Program FilesYahoo!Commonyinsthelper.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:PROGRA~1MSNMES~1msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:WINDOWSSYSTEM32WgaLogon.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:WINDOWSSystem32ACS.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:WINDOWSsystem32Ati2evxx.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:Program FilesTOSHIBAConfigFreeCFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:WINDOWSSystem32DVDRAMSV.exe
O23 - Service: Swupdtmr - Unknown owner - c:ToshibaIVPswupdateswupdtmr.exe

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