Cannot Find Shell.dll / No Desktop Icons / Taskbar / Start Button

Jun 22, 2005

I have XP Home Edition. My problem is that when I try to log into an account (any account) I see the desktop icons, task bar, start button for a second and then suddenly they disappear and I am left with the background. I can not bring up task manager (cntrl+alt+delete) or anything else. I have tried a few things:

1. Ran spyware be gone

2. Ran adaware (got a 'cannot find shell.dll' error after doing this)

3. Tried to using selective startup and disabling startup items (when I reboot it turns it back on)

4. Tried creating a new user account --- problem still occurs.

5. Finally tried a reinstall of XP. Significant to note that during this installation I get an error related to explorer.exe.

The first time I tried to reinstall it aborted the installation. I ran a repair on the programs (from disk that came from Dell with my pc). I then tried the reinstall again....I got further this time but still when it was at the point of installing explorer it through another error and said that the program was not installed.I do not know what to do next!

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