New Computer Won't Send Or Receive Emails

Apr 16, 2014

Due to my Windows XP ceased to being supported I have bought a new HP Pavilion 500-245ea desktop, intel core i5,6gb ram 2 TB Hard drive., with Windows 8.1 OS installed

I have tried and tried to send and receive emails with Outlook.com but I cannot get it to work, I have asked my 20 years old Grandson to have a go as well but without success, Outlook is now blocking every thing we try.

every thing else seems to be working fine and of course so much faster than my old computer.

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