Updated To 8.1 And Now Unable To Run Certain Programs?

Jan 17, 2014

I updated to windows 8.1 and tried to run a program, Driver Booster (IOBit), and was unable to. It changed the cursor to a cursor w/ loading circle then kept it like that. It is still spinning as I type this. It requires admin privileges if that matters at all..

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Apps / Software :: Missing Some Programs In Programs And Features?

Apr 2, 2014

Recently my mom visited a website that tricked her. She downloaded and installed some stuff she didn't need. I removed the stuff but noticed some other problems. I'm not sure if these are new problems caused by the useless stuff she installed.

Control Panel -> Programs -> Programs and Features is not showing all installed programs. Oddly, the only listed installed programs have names that start with the letter M. 14 programs are listed. See picture. Start Menu -> All Programs -> I suspect some programs are missing. I have a Win 7 style Start menu because I am using IObit's Start Menu 8 program. Control Panel -> System and Security -> Administrative Tools was empty. I fixed that by using SFC /SCANNOW.

I tried using System Restore to go back to an earlier date, but that didn't work. In the process of trying to do that I discovered that BitDefender Internet Security 2014 doesn't get along with Windows 8.1's System Restore feature. I uninstalled BitDefender and successfully went back to an earlier date but still had the same problems with missing programs. I undid the restore. I created a new Windows user account. The new account had the same issues: missing programs in the Start menu and Programs and Features menu.

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Programs Missing From Programs And Features In Control Panel

Aug 25, 2014

On Windows 8.1, when I open Programs and Features in Control Panel, it does not show all of my installed programs. I am trying to remove some programs and they are not listed.

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Can Recovery Drive Ever Be Updated?

Dec 10, 2013

When I received my desktop with Windows 8, I went through the Set-Up steps....one of which was to create a Recovery Drive on D: (I also created a Windows 8 Recovery flash drive at that time)

Is this where the "factory settings" live and should be left alone? Or is it like a "backup" that I should be periodically updating? Could I get data from it? I have since upgraded to 8.1...so would the D: drive include that if I ever needed to use this drive? Should I create new/updated flash drive?

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Accounts :: Account Password Not Updated

Sep 15, 2014

i have change my live account password and it should also change my windows login password right?

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Change Of Computer Name Not Being Updated In Devices

Aug 11, 2013

After installing Windows 8, I decided that I wanted to change my computer name. I followed the instructions online and changed it through Advanced System Settings. However, the old computer name keeps on showing up in Devices under Devices and Printers. I have looked at other posts in this forum

Computer name in devices and printers

and my

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlComputerName

shows up the correct name. After searching through the Registry Editor, I have found that the following entry

HKEY_LOCAL_MACHINESOFTWAREMicrosoftAllUserInstallAgentS-1-5-21-699933474-1405474040-4259847413-1001

is keeping the old computer name. What shall I do?

I am running Windows 8 OEM on a MacBook Pro Retina Display running Bootcamp. All updates have been installed. Symantec and Dropbox are the only software that I have installed in Windows.

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Recently Updated To 8.1 - Cannot Change Brightness

Nov 30, 2013

I recently updated to 8.1 and I can't change the brightness, I have tried a lot of things. All my drivers are working fine. Playing games with this brightness setting is pretty hard.

Lenovo IdeaPad N585
Display Adapter is AMD Radeon HD 7310

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Updated To 8.1 - User Profile Missing

Oct 11, 2014

This desktop computer came with Windows 8 pre-installed and was updated to 8.1 from the MS free download around a year ago. While updates were automatically downloaded, the settings were not for auto updates. I attempted to install updates a few months ago but got many failures (as did many others I read about) and after installing KB2919355 the desktop was messed up and the missing profile problem was evident. Did a system restore which fixed everything and it has been stable ever since - with no updates installed.

Today after several attempts (and hours) I finally got all the Windows updates installed without failures, However, when any application icon shortcut is selected, the "Missing Profile" message comes up. I am able to start the program from the Program Files folder using the executable file and once started all appears normal. Tried re-creating the shortcuts on the desktop but get the same error message. This applies to Firefox, Thunderbird, Word, etc. Also notice that the pressing the windows key + X does not work but windows + C works as well as windows + R. Those keys and icons all work from the administrator logon so the problem seems isolated to the default user.

After researching the problem I created a new user (while under admin privileges) but no profile was created. When attempting to logon to the new user, the message "The User Profile Service service failed the sign-in. User profile cannot be loaded." Checked the User folder on the C: drive and the new user was not there.

So, before I give up and re-install windows 8.0 &8.1 ( and have to re-load a bunch of programs).

System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 6026 Mb
Graphics Card: Intel(R) HD Graphics, -1984 Mb
Hard Drives: C: Total - 937328 MB, Free - 666832 MB;
Motherboard: Gateway, IPISB-VR
Antivirus: Windows Defender, Disabled

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Audio :: Updated To 8.1 Now Sound Fades In And Out

Nov 15, 2013

This happened the first time I started this pc. When 2 applications would play sound, one would be almost muted. It's really annoying, but after an hour of poking in the settings it fixed itself. I updated to 8.1, but the problem is back. YES: I have tried doing the stupid "do nothing when windows gets communications" and it DOES NOT WORK.

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Updated To 8.1 - Secure Boot Watermark

Dec 4, 2013

When I updated to 8.1 it gave me the Watermark in the bottom corner about SecureBoot not being configured correctly.

Now I don't know when it happened and I've only noticed in the last couple days that Watermark has gone ....

I don't know if any of the updates since have done it ....

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Dell :: XPS 12 - Updated To Win Pro But Showing As Not Activated

Sep 13, 2013

I bought a new xps12 with Win8 last week and absolutely love it.

However I was given an upgrade key fro Win 8 prowmc. After putting code in it said that this key works, I restarted and it does say windows 8 pro with media centre but it also says that windows is not activated.

I just want to revert back to how it was when I received the laptop last week. I have tried restore both windows and dells and I have made a recovery image with USB but when I try and boot from this it says that there are files missing.

I Just want everything wiping and laptop back to how it was when I unwrapped it.

Is this possible? I know I shouldn't have used the key.

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How To Add MUS Updated 2014 To Offline ISO Windows 8.1

Mar 1, 2014

Any way to explain the right step for Add all update MUS for win8.1

From Rollup A MUS to Windows8.1-KB2919355 to win version 6.3.9600.17024

Also there any KB for update boot.wim or WinRe.wim, like KB2894179

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Windows 8.1 Updated - Not Able To Play Or Recognize AVI Files?

Aug 1, 2014

Latest updates installed, Windows 8.1 Windows Media Player will not play AVI files. All other file types work fine. Windows Movie Maker won't recognize them either.

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Accounts :: Updated To 8.1 - Renaming User Account?

Jun 18, 2014

under Windows 7, I have seen "unintended consequences" of renaming a User Account - sooner or later running into permissions difficulties, path confusion, etc.

I have a fairly fresh laptop I just updated to 8.1 and am trying to get it ready for production environment. Contemplating either changing the only [only 1] User Account name, or minting a new Administrator level account, then nuking the original.

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Network / Sharing :: Updated From 8 To 8.1 Now LAN Speeds Very Slow

Jan 29, 2014

Updated my system from 8 Pro x64 to 8.1 pro x64 this past weekend. Ever since speeds from my computer to other computers on our home network (some Win 7, some Win 8) and especially to my two Synology Diskstations have dropped during file transfers from averaging 70/mbps running Win 8 to 22/mbps now running 8.1 .

Updated the NIC driver for the Realtek RTL8111E built-in to my mobo (ASRock Z77 Pro 4) to the latest Oct 2013 but no difference.

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Audio :: Sound Not Working After Updated Windows 8

Jul 17, 2014

After i installed windows update, i notice that my audio/sound is not coming up again. I've restarted my system countless time, and is still not coming up. Have checked the drivers and everything is ok but i can't play songs. Have tried using media player and xbox, but it couldn't play any file (xbox is saying 0xc00d11cd (0x8000ffff) error). My laptop brand is DELL inspiron 15R, windows 8

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Maintenance :: Updated To 8.1 - Restore Back To Windows 8?

Nov 3, 2013

I made the mistake of updating to Windows 8.1 and now I have trouble connecting to the Wi-Fi at my university. It tells me I have access to internet but at the same time it tells me the DNS sever is not available. I have tried many things but I just can't get it to work. There are also some websites that don't display correctly or work the way they are supposed to. Google being one of them. I don't know what to do so I thought I would just restore to before I updated to 8.1. So I did, but it's still 8.1. I can't go back any further than to the day I updated. Is there any way?

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Updated To Windows 8.1 - Scaling Is Off After Wake From Sleep

Jan 8, 2014

Asus Zenbook ux301LA, i5 Haswell, Intel graphics HD4400, Win 8.1 x64, 2560x1440 display. It came with Win 8, I updated to 8.1. After wake from sleep the scaling is way off, everything is tiny. So I can't use sleep, must do a full shutdown and restart to get back to normal resolution. Asus does not list any graphics drivers for 8.1, only 8. So I got a generic Intel HD graphics driver update from Intel but it didn't fix the issue.

The other strange thing is that it is time dependent. IOW if I wake it soon after I put it to sleep it restores to the correct resolution state. But if I wait longer it doesn't. I put it to sleep and woke it up multiple times and it seems like the change happens after it has been sleeping for about an hour... although I can't say for sure it is always exactly on that schedule. What could be changing in the system while asleep that would do this?

In a way this isn't a big deal since this thing boots up from full shutdown almost as fast as from sleep. But I had intended to use sleep without a password so I don't have to constantly enter that while home, but keep the password on full start up.

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Audio :: Updated To Windows 8 - Headphone Jack Not Working

Jan 20, 2013

I updated to Windows 8 today, and everything seemed to be going well until I tried playing music through my headphones. They worked fine on my iPhone, but once I plugged them into my laptop, no sound came out.

Pictures:

I ran windows updates today.

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Updates :: Windows 8.1 Updated And Now Stuck On Loading Sign

Aug 1, 2014

I recently, restored my acer m5-581ptg to factory settings, since it is an older version (2012), there were about 111 updates that needed to be installed. That all went fine and then on startup, it starts up and shows the loading sign and 'please wait'.

I tried tapping f8 and shift + f8 with no luck whatsoever, and i also disconnected from power supply and took out battery, and restarted, still starts up 'no funny noises or anything' and then just sits on 'please wait'.

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Network / Sharing :: Updated To 8.1 But Can't Open Shared Files

Oct 23, 2013

I thought I had my sharing files figured out,but now I updated to windows 8.1 and cannot open the files I have marked "share with" on my windows 7 computer. I keep getting the box that tells me I don't have permission. I have read/write checked. How do I open them in windows 8.1. One computer has windows 7 the trouble one has windows 8.1.

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Updated To Windows 8 And HDMI Port Doesn't Work Now

Aug 19, 2013

I have a HP Pavilion dv6t-3000 CTO Entertainment Notebook PC.

I upgraded from windows 7 to windows 8 64 bit. I have an ATI mobility radeon HD 5000 series (Microsoft Corporation - WDDM v1.20) and an intel(R) HD graphics card.

Next to the ATI mobility in device managers, there is an exclamation point in a yellow triangle. when i open it up, it says
This device cannot start. (Code 10) {Operation Failed} The requested operation was unsuccessful.

I have tried updating it but it says it is up to date. i have tried going to the HP support page but it only gives me options for a windows 7 computer and says there is nothing for my computer for windows 8.

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Debugging :: Windows 8.1 With Updated Drivers - BSOD But Can't See Any Error

Apr 29, 2014

- Windows 8.1 Pro
- Intel core i5-3470 CPU @ 3.20 GHz
- Kingston DDR3 8gb 1600 MHz
- AMD Radeon HD 7850 2gb
- Asus PBZ77-V LX2
- Cooler Master ThunderM 620

I still get BSOD although I reformatted my pc and installed all up-to-date drivers. So far I only got BSOD while playing League of Legends.

If it's hardware, is there a way to know which hardware is it so I can replace with new one.

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Updated Win 8 Pro For Synaptic - Lost Keyboard And Mouse After Updates

Nov 28, 2012

I updated win8 pro for synaptic, windows instruct me remove previous driver to install the updated driver, after so and after restart I could not use now my KB and pointing device, I can't login to win to reinstall drivers...

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Gaming :: Updated To Win 8.1 - Could Not Find Direct3D Device That Supports XNA Framework

Dec 8, 2013

I recently updated to windows 8.1 and now games are not working on my pc it says stuff like

Could not find a Direct3D device that supports the XNA Framework.

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Setup Installation :: Sysprep Fails If Metro Apps Have Been (updated)

Jul 15, 2013

A coworker spent the entire day getting a Windows 8 machine up and ready for imaging. As part of the process, he went ahead and let it update the metro apps from the store.

Big mistake: Apparently updating Metro apps breaks sysprep;

Sysprep giving "fatal error" -- but *only* after updating Metro apps?

Here is a KB article on the issue;

Removing or Updating Windows 8 built-in Windows Store apps causes Sysprep to fail

It's even being reported that simply "opening" a metro app will cause sysprep to fail on Windows 8; Techy Geeks Home: SCCM capture of Windows 8 fails during Sysprep stage - Fatal error occurred while trying to sysprep the machine.

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Updated Win Drivers Puter Doesn't Save Icon Locations

Oct 26, 2013

When I update Windows graphics drivers, Windows (Windows 8.1) does not save the desktop icons where I keep them, and I have to put them back where I like them,, snapshot attached.. a long time ago I had to use a separate utility to save icon positions.. I have been using desktop icons for many, many years..

How do I tell windows not to lose the icon positions when I upgrade drivers.. btw, I use Nvidia x64

When I do the graphics driver upgrades, al the desktop icons just go into the right side in a scattered order. and I have to put them back like my snapshot shows how I like them

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Hardware Drivers :: Why Isn't Windows Displaying Updated System Information

Mar 26, 2014

My computer had 4GB of RAM and an Intel G2030 processor. It worked fine for my needs, but I'm a compulsive tinkerer. I have upgraded to 12GB of RAM (supposed to be 16, but one module of the 16GB kit I purchased was DOA) and to an Intel i5-3550S processor. These were done in two separate installs, and the computer seems to be running fine, as far as I can tell.

My problem is that the System Information screen doesn't seem to be updated with the new processor. It shows the RAM (11.9GB), but still shows the 2-core G2030 processor. When I go to the BIOS, however, it shows the i5-3550S. Is there something I need to do to get this to update? I'd like to be sure that the computer recognizes the new processor...

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Apps / Software :: Updated To Windows 8.1 - Store Not Starting Anymore

Oct 20, 2013

I just updated to Windows 8.1 Pro, and now the Windows Store isn't launching anymore, the tile expands over the whole screen and then I'm back at the start window. Some other apps did the same thing, such as mail and calendar. I uninstalled those, meaning to reinstall them, but, since the store won't launch I can't do that.

And I don't seem to be able to reinstall the windows store.

That said, I used to have all user files on a separate HDD, moved them by means of the audit mode described here on the forums. I used the same method again to undo the changes, then moved the moveable files as is supported by windows. Everything was working, then I updated.

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Debugging :: Updated WiFi Driver - Getting BSOD When UTorrent Is Running

Feb 26, 2014

Lenovo IdeaPad Y480 (Model 2093), Windows 8.1, everything is updated. I was having some WiFi issues which were solved by updating the WiFi driver, now it's giving me the BSOD "DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)" whenever I have uTorrent running.

Minidump files
Speccy link
MiniToolBox log:

MiniToolBox by Farbar Version: 23-01-2014
Ran by Jeff (administrator) on 26-02-2014 at 12:25:37
Running from "C:UsersJeffDownloads"
Microsoft Windows 8.1 (X64)
Boot Mode: Normal

[Code] .....

The issue was caused by NetWorx, which I was using to monitor my bandwidth. Uninstalled and no more BSOD.

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Graphic Cards :: Updated To Windows 8.1 / Screen Stuck In Letter Box

Sep 15, 2014

To my own stupidity I decided to update my computer from Windows 8 to 8.1, every thing would be fine if not for the fact that my screen is now stuck as a letterbox.

The native for my monitor is 1920-1080 and was what I was running at pre-update, after restarting, my screen is confined to a letterbox setting. Changing the resolution does nothing, when looking for a solution I came across a post from this thread:

8.1 upgrade - generic video driver problem

I've got the same graphics card as the OP and have found the same events. My question is what did he mean when he said

"I deleted the AMD leaf-item (Control Panel, Display adapters, AMD Radeon HD 7650D)and rebooted the system." in post 3.

Did he go ahead and un-install it? Clarification on what he exactly done would be great.

btw, if I did go ahead and un-install my graphics card like the OP originally suggested, would it reinstall on restart?

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