Unable To Login - Password Rejected Then Eventually Accepted?
Mar 21, 2013
My computer died on me so I have jut got an Acer Aspire XC100 which I am pleased with though admit I'm struggling with Windows 8 so I am reverting back to desktop as much as possible.
When I get to Microsoft welcome/ log in page I use the password I created on registration and it's rejected time and time again until eventually it's accepted, this happens with my Windows Live password too.
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May 3, 2013
Windows 8 Pro 64-bit
The system is set to start the screen saver after 10 minutes, and to display the logon screen on resume.
The power settings are:
Sleep after: Never
Allow hybrid sleep: On
Turn off display after: 20 minutes
Require a password on wakeup: Yes
The system is set to display a screen requesting a PIN rather than a password.
When I went to access the system, I clicked the screen and the prompt for the PIN was displayed as usual. However, when I typed in my PIN using the keypad (Num Lock was on), nothing appeared in the field. I then switched to the password prompt and entered my password. I could see the usual obscuring dots in the field, and there is no doubt that I struck the correct keys, however my password was rejected twice. I rebooted the system and everything was normal.
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Oct 19, 2013
Unable to put a password to log in for some sites like facebook,... I can post my users name but when i go to the password i try to type the password but nothing happens. So i must copy the password in word and then paste it., then i can log in. What can i do? Internet explorer 11 and windows 8.1
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Apr 22, 2013
I have Windows 8 pre-installed on an Acer laptop. I have a specific password that I use on start up. However, I turned off the computer without using a proper shutdown and somehow the password has been changed because the computer will not accept the password I have used from the very beginning.
Unfortunately, although I live in Vancouver BC most of the time, I am currently in Basel, Switzerland until the end of May and I believe any record of my Windows 25 character code is in Vancouver; thus, I doubt I'll be able to restore Windows until I get back there.
I've been reading your forums and I gather that getting into safe mode in the Acer in Windows 8 is not easy. I've tried doing it the way the documentation says to no avail. I am able to get to system settings but do not find any way to bypass the startup password code.
With all the fiddling around I have done, now the cursor arrow doesn't show and I have to use <Tab> to move around the screen to restart. I restart with the <Shift> key down and that gets me into a mode where I can troubleshoot.
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Jan 14, 2014
I have Vista with shared files and folders but when I click on the PC shown in computers or do a run //pctosharewithneame
I receive a username and PW entry box.
On my Vista I do not log in with a PW. My account name is HOME and has no PW and it is set up as Adminwhch may be different than a machine admin-not sure.
I assume that would be the user name would be home. But Home and no PW was not accepted by the Win 8 machine for the Vista machine
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Oct 12, 2012
I brought an Acer Revo Nettop PC on Ebay , the PC is running Windows 8 but the seller didnt restore the PC so i have his log on appear at the Windows log on screen.
He wont provide me his password so i can log on and restore and clean up the PC and to remove him and add myself. The PC doesnt has a disk drive as its a Nettop so i cant user a restore disk or anything.
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Mar 4, 2014
Can I stop windows from asking me to enter my password for microsoft account every time i turn on my laptop? I tried using local account it worked but i had to use microsoft account again to get access to app store and mail app.
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Oct 24, 2013
I have installed the Windows 8.1 update on two computers; one requires a password to login which I have changed to a PIN, the other logs in with no password.
How can I log in without a password or pin on the computer set to do so as control userpasswords2 will not let me change the password or delete the account and I don't want to set up more accounts
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Mar 20, 2013
How Do I Log In to Windows 8 Using a Picture Password?
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Nov 7, 2012
I'm still adjusting to Windows 8 and most likely I have missed something. I would like to remove the need for a password at login but haven't found a way to do it.
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Oct 28, 2012
I do not like having to enter the same password of my E-mail to login on Windows 8, how can I turn off this?
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Mar 5, 2013
I have a new Samsung lap top nd set up the Microsoft account to an email address - it is the main one for my computer but wont accept the password, I have changed it several times and each time I try again I have the same problem - I can't get into things as its looking for the password which it wont accept! I have deleted the account hoping that would prompt something - but no - even more problems!! I do have another account that I have set up and have added as an additional user - how do I get this one onto the main one for my lap top? as I am no further forward except wishing I hadn't bought the lap top or windows *!
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Jan 13, 2014
I am the only user of my machine and do not need this function and do not need the password nor my email to show
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Sep 20, 2013
When computer starts up it has the screen showing date and time. As soon as I touch any key, a green screen with email address pops up. It wants me to type in password. Once I type the password in it tells me my PC is offfline. Please sign in with the last password used on the PC. I have no desktop, nothing. Just goes back and forth between these two screens.
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Dec 29, 2013
one of my computer is in workgroup. The user has forgot his password, how to login to administrator account and reset his password. or is there anyway to reset the password
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Nov 28, 2013
I just bought a new Windows 8 Dell Vostro 5470 laptop. I signed in with my Live account, which I use on my main computer everyday.
I upgraded into Windows 8.1, and set up fingerprint authentication as well. I didn't have a problem signing in with it, nor with my 12-character password (which I used today on my PC to log in).
Last night I locked the laptop (from the ctrl+alt+del screen) and left it. By the time I got back, it went into hibernation or something. Meaning to say, it looked turned off. I didn't touch it until today.
When I turn it back on today, I couldn't sign in. Neither the fingerprint wasn't working, nor my password - but then on a closer look, I saw that I couldn't enter more than 9 characters in the password field! Restart didn't work. Reminder - my password is 12 characters long and I used it just the day before.
Disclaimer: this is a brand new laptop, nothing is installed on it. The only things I did with it were Windows Update, upgrade to 8.1, set up fingerprint log-in and surf the web a little bit. I don't mind totally resetting everything, I just don't know how to do it.
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Oct 25, 2013
I've been trying to set my brothers laptop to auto log in the user account without password using control userpasswords via command prompt but i'm having problems.
I supposed to get this screen below
But I get this screen below and can't change the to auto login
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Nov 8, 2012
I need to find out why my account randomly asks me to re-enter my password. They do seem random (i.e. not a set time interval, not after system changes, computer is not going to sleep mode, etc...) and I do not see any setting anywhere that would cause a system login to time-out. I am providing three screen shots of where it asks this when it happens and here is the text in case people need to search for this same problem in the future.
Text alerts:
"Click here to enter your most recent password"
"You need to sign in with your most recent Microsoft password"
Pics:
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Feb 6, 2014
I am using an HP Laptop and have just upgraded from Windows 8 to Windows 8.1. When I turn the computer on it has a welcome with my name then asks me for my password. This does this every time I turn it on.
How can I put my password in so that every time I turn the computer on, I will not have to put the password in.
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Oct 26, 2013
I removed the password login screen on my wife's Windows 8 laptop, so the laptop boots up to the Desktop with no login requirement. She no longer has Administrator privileges. Control Panel/User Accounts show a password protected Administrator user and Local Account Password protected Administrator user.
I want to run Chkdsk since her HD has a read sector problem but need full Administrator privileges to do so.
How do I restore the password protected Administrator logins?
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Jun 6, 2013
Microsoft Account keeps rejecting my email address saying it must only contain letters, numbers etc. I used the same email address to register for this forum.
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Apr 18, 2014
I'm having a problem setting up a PIN code to logon to Windows 8.1
I've linked mine and my partners MS accounts to Windows and as we use password generated passwords consisting of random characters, numbers etc, it would be so much easier to just use a PIN to logon to the computer. However, every time I click the option to 'Add' under PIN in the Sign-in options page of PC Settings, nothing happens. The cursor busy icon flickers but no new menus or options appear and I'm ultimately unable to access the settings.
I've tried logging off/on, rebooting and restart the credentials manager service but there's no change.
More info...
After clicking Add on the sign-in options page, I'm seeing quite a few of the following errors logged in the Application log:
Faulting application name: CredentialUIBroker.exe, version: 6.3.9600.16384, time stamp: 0x5215f313
Faulting module name: DUI70.dll, version: 6.3.9600.17031, time stamp: 0x53086a1c
Exception code: 0xc0000005
Fault offset: 0x000000000000277d
Faulting process id: 0x110c
Faulting application start time: 0x01cf5b36ca94bed5
Faulting application path: C:WindowsSystem32CredentialUIBroker.exe
Faulting module path: C:Windowssystem32DUI70.dll
Report Id: 084f9905-c72a-11e3-8270-c05ffa3ee80b
Faulting package full name:
Faulting package-relative application ID:
I've tried booting into Safe Mode with Networking and this time I see an error box appear.
It's not too useful though.
Windows Security
Create a PIN
First, verify your account info.
The server threw an exception.
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Jan 22, 2013
Recently I upgraded my Toshiba Portege R500 laptop from Windows 7 to windows 8 pro. Everything worked fine for almost a month and since last few days I am not able to see login screen, its just blank. Since I am unable to login I cannot access the apps/programs neither I can shut the laptop from Windows 8 via Charm menu or Cntrl+Alt+Del.
I am stuck as I cannot reinstall the OS as when I use power down button on the laptop the machine goes to sleep and on power up I cannot access boot priority screen to change to optical drive.
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Jul 29, 2014
My son is no longer able to logon to his standard user account on my Windows 8.1 U1. I am unable to switch users following a cold start of the computer. Also, I am unable to switch users while logged on to my account.
My System:
Dell XPS 8100 with Intel i5 processor and 6GB DDR3 ram. The desktop initially included Windows 7 Home Premium. I upgraded to Windows 8 Pro as a $40 Windows Store purchase. I've since updated to Version 8.1 and the first update following the release of 8.1. At time of upgrade to Windows 8, all prior updates to Windows 7 were current and successful. Since upgrading to Windows 8, all updates are current and I only experienced 1 update "Failed" (KB2919355), which upon a reinitialization after the failure, was successful. Until this problem, the PC and operating system have run very well with no real problems.
As noted above, there are 2 users on this PC. Myself (administrator), and son (standard user). I can't pinpoint an exact date when my son was no longer able to logon to his account; however in checking the registry I find that the last notation of his login activity under error reporting was a successful login and logoff done on April 30th. And even though attempts have been made since that time to login to his account, there are no notations of this in the error reporting log that I can find. Most likely that's because I can't get to a point that will allow me to "initiate" a login for his account. It's as though his account does not exist.
What Happens When:
Boot - When the computer boots, it only presents a login screen for my account. There is no right-arrow allowing me to switch users. Switching to a secure login via Ctrl Alt Del yields the same results.
After I'm logged in - If I click to switch users, once again I will get a login screen with my account only and no way of switching users. If I wake the computer from sleep or from screen saver mode, I'm presented with my user picture and password, however, this time I do get a right-arrow to switch user. When I click the arrow, the screen goes black for about 5-7 seconds, at which time I'm presented my user login and no switch user arrow.
Efforts to Resolve:
I've researched this issue the the past month or so and have checked and/or tried just about everything that's out there from Microsoft, Windows 8 Forum, The Windows Club, and a few other sites as well. As I follow the suggested fixes, everything seems to be as it should be. I've yet to find anything that does not appear to be "right". For example: SFC /scannow says everything's OK. If I go to User Accounts, both accounts are present. If I go to C:Usersmy son's account, it is there. I am able to create another account with name and password. However, I am unable to open that account for the same reasons that I'm not able to open my son's account. The new account created is NOT reflected under C:UsersNew Account, so I'm unable to copy files from my son's account to the new account.
Because of the time delay from when my son first informed me that he's been unable to open his account, my restore points are all following when it probably occurred. I do have a Macrium image from late March that is available. However, I'm wondering if I brought the PC back to a state from this past March if I would be able to install all updates to get the system current. I know Microsoft was imposing time constraints associated with updating to Update 1 following Windows 8.1 ...
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Feb 2, 2014
After running CCleaner v 3.27.1900, I am unable to Login to Facebook directly. Selecting the icon in my favorites, IE, only results in the loading icon, with no connection to the site. The same thing occurs when manually entering a search and selecting Facebook.
However, when I receive an email advising me of activity from one of my Facebook friends, I can select SEE COMMENT and go directly and quickly to the Facebook page.
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Dec 5, 2013
Friend had Vista on a computer and bought Dell with Windows 8:
1- I am unable to remove password from sign-on. There appears to be no instruction as in Win 7/Vista.
2- Picture icons when transferred show only a general icon not an icon of the pictures as in Vista.
3- My friend accidentally removed the icon for the Instructions/ for Win 8 on the Start Menu. I cannot find the file for us to review.
4- When I try to Create a Password Reset disk, the program asks for a password reset disk disk and password to be installed?
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Jul 7, 2014
I have BitLocker enabled on a laptop's boot/OS drive. It has worked well for almost a year but it hung when shutting down the other day and I had to press and hold the power button for 4 seconds to power it off. Now when I power it back on, it asks for the password as normal but then it starts in recovery mode and asks for the recovery key as well. Unfortunately I do not have the recovery key.
I know that the password I am entering is correct because it rejects any other password (as would be expected) and only prompts for the recovery key when I enter the correct password.
Am I going to be able to recover my data without this recovery key it is asking for?
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Sep 4, 2014
I can't remember my password so I can't get Into my computer I've tried for over an hour to recover it but I can't it won't let me I only made the hotmail to access my computer so that's why I can't recover password so is there anyway to get passed it or hack In there or something cause this just sucks !!!????
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Jun 25, 2013
My computer recently began requiring me to use password at startup. I had previously disabled.
I went to NETPLWIZ as suggested elsewhere (Log On User Account Automatically at Windows 8 Startup)
However, there is no box to uncheck that says "Users must enter username and password to use this computer." (see attachment)
What am I missing? I have also checked the Password Requirement on Wakeup in the Power settings and that shows "No" and the "Ctrl-Alt-Del" option is also not in place.
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Dec 18, 2013
I tried to reinstall windows on a second hard drive, but it won't accept my product key, assumedly because I am already using it for the current windows installation on the first hard drive.
How do I transfer my license to allow a reinstallation on the second hard drive? That's the best option, so I can go back to the first drive if I want to.
Second option: If I wipe the current windows partition clean, will that enable me to reinstall on the second hard drive?
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May 6, 2013
Have a question regarding "Local Account". I'm having problems connecting to the Win 8 laptop from Win 7 as it will not accept my sign in credentials. With that, am I to assume that this is because the credential aren't "Local", and thus this is what this is for???
It will not accept the "Microsoft" account I use to log into Win 8 laptop.
With that, if I choose to go with the "local account" can I easily switch back to the Microsoft one?
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