Security :: Reinstalling Windows 8 - Does Resetting Move Viruses
Apr 21, 2013
I have a new Lenovo G580, came with Windows 8. When it first arrived I mistakenly added new partitions (repartitioned) to the hard drive. (Actually it should not be a mistake - It should allow me to do so, its my choice.) . After I repartitioned I realized that reinstalling partition of Windows 8 no longer works through onekeyrecovery of Lenovo. All the partitions are there - including the hidden partitions arrived with PC - all the recovery partitions but it does no longer reinstall Windows.
I called Lenovo - I believe they will send me the new recovery disks, if so. But until then I am trying to find a solution - and I learnt that there is a feature of resetting windows in the Windows settings "remove everything and reinstall windows."
I will use this option and make a recovery hidden folder and ISO myself with this fresh install of Windows with "paragon backup" etc.
But.... I need to know if this resetting PC option is really safe - If since the time I used Windows 8 until now, some viruses and malware spreaded into my computer - would these have the possibility to inject themselves to windows reset feature and the files it will use? As these should be in my C: drive I believe this is a possibility.
I will use this image after reset always for reinstalling Windows 8 so I have to make sure there are no viruses or malware entered into it.
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Jul 15, 2014
I have 3 viruses detected on my last full PC scan which was moments ago.
Viruses and Trojans Quarantined: Artemis!7F706C6E8821
^ This code cannot be found on the Mcafee website.
^ This code was given when the scan was finished, this is the code for the trojan, virus I have?
- Computer Virus Attacks, Information, News, Security, Detection and Removal | McAfee
Threat not found.
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Mar 25, 2014
I have only one administrative account associated with my Windows 8 PC. I have this said account password protected yet my child can bypass the logon screen by merely resetting the PC. What kind of security is this?
How can I go about setting it up so that a password is require regardless of whether the PC is reset or not?
How are we suppose to go about keeping our children from unmonitored PC access if they can simply reset/shut down the computer and bypass it?
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Apr 6, 2014
What is the best software to catch even the slyest trojans,spyware,viruses?
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Jun 15, 2013
Every time I turn my laptop on, I lose my thumbnails and it has to reload them. I've tried today to go through a few refreshes/reinstalls, and I'll occasionally be able to keep them, but then I just start losing them again.
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Jul 15, 2013
I have a new laptop with and therefore learning Windows 8. my concern today is in the taskbar I have the touch keyboard always on my taskbar and the English keyboard settings. I go into taskbar properties, and I have tried every conceivable option I can think of to stop this unlock toolbar, apply , save, uncheck settings apply, save, lock toolbar apply, save. etc from my reg acct as well as from within admin acct. But still after every reboot, they appear back again.
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Nov 13, 2013
So I reset my pc to factory setting and everything went good but when starting either internet explorer or google chrome it seems like they saved my browsing history.
I used the same email account that I used before the resetting.
Is that good? or my pc wasnt resetted at all and there are still some files that weren't deleted.
Plus I found some google chrome files that remained in a folder and I click on one of them and it brought me to google chrome official download page.
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Apr 30, 2014
Asus laptop Windows 8 stuck at Resetting PC 2%, Only option is hard reset??
This laptop belongs to my Grandma (87 years old). **She did not make the recovery disk for the computer.**
I got to the Recovery options and it has been stuck at 2% for about 6 hours. Asus OEM X55C Windows 8
NOTE: Yesterday I told Grandma I would see what was wrong, but it would bug out, freeze, etc when trying to log into the administrator. The screen would go totally black and then freeze. So, the computer has shut down improperly several times.
However, it did repair the disk last night before I attempted this recovery.
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Oct 14, 2013
I want to reset my Windows 8 system but I have a question.
I've made a seperate partition (acts like a backup for situations like this). This partition stores my music, pics, documents etc.
If I reset Windows 8 will it also affect this partition, or just the partition where the OS is installed?
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Mar 28, 2014
I have a system that froze and I have been struggling with for days. Long story short, Lenovo Twist with solid state hard drive and no optical disc drive. I woke up last week and had a black screen. So I rebooted and went through the steps to recover (not 12 after a couple of days of free time I had to force the recovery with f10 and then I could only get the reset windows option to come up wanting me to insert my recovery media.
I don't have any. Windows 8 was preinstalled so I don't have the key. Yes it was visible on the system but that's not an option now and without a optical disc I couldn't burn a recovery disc.
After arguing with Lenovo, Staples, and Microsoft about warranties etc. I want to just get my system running. I want to buy windows 8 and install from a stick or external optical drive right? I cannot just download to the stick and insert into a usb slot. I cannot restore from a factory (Microsoft) CD if I bought the external drive.
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Sep 4, 2014
I have bought a laptop while ago from Samsung that came with windows 8.
Due to software problems i decided to reinstall the windows.
When accessing the hard disk in windows installation i deleted all Partitions on HD. Inclusive those from factory.
When i try to install windows now , he''s asking for drivers and he will not continue without. I tried to download the sata hd drivers, wich he finds, but it still keeps screaming for drivers. Did i delete the wrong map? is it possible to recover this?
Laptop model from Samsung : NP900X4D-A02be
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Oct 24, 2013
Does installation Id change after reinstalling Windows? In other words is it possible to use the confirmation ID I got after clean install of Windows?
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Jan 26, 2014
I have an Asus K55N-DB81 running windows 8.1 and I decided to create a custom power plan. So I created one and went to "Advanced Power Settings" Option and then went to the Processor Power Management to change the Minimum CPU usage to 1% and the Maximum to 50%, I click Apply and Ok and X'ed out. I Closed the Lid, Came back to my computer and I checked to see if my CPU settings Changed back to 100% Minimum and 100% Maximum which it DID. I keep Changing it back but it keeps resetting itself ...
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Jul 22, 2014
Im selling this computer and it runs Ubuntu 14.04. I need it to be stock windows.
Im guessing the product key is in the Bios of the system because there is no sticker anywhere on this Asus Laptop.
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Mar 7, 2014
I had windows 7 and decided to go back to windows 8.1 and after installing windows 8.1 on my LocalDisk i ofund a folder named "b04102c22e49885eb0" - where it came from, I'm sure it wasn't there. I cannot delete it because : adminRequest -- after clicking continue access denied ; and after taking the ownership of the folder is the same thing.
Yes , I am on an Administrator account. So, what's up with this folder?
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Apr 1, 2014
I am using windows 8.1. It was ok till some day before. Now when I click the windows' app button, it shows "This app can't open. Contact your system administrator about repairing or reinstalling it." So what should I do now? I tried troubleshooter but it does not work and my store app is not working too (even though it does show that sign).
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May 14, 2014
Over a month ago, I noticed that my system had started to become very slow, taking a long time to switch between apps, or between tabs in Chrome (even with only a few tabs open).
I've constantly had Resource Monitor open to try and track down the source of the problem. Initially, I thought this was a problem with Chrome or my pagefile, because Chrome was often at/near the top of Disk Activity, manipulating pagefile.sys. However, it seems like the amount of data being manipulated isn't very large; typically well below 1 MB/sec. I tried moving my pagefile to a secondary hard drive to no effect.
I've downloaded and run multiple programs to check hard drive health, and none of them have found any problems. I'm not talking about simple S.M.A.R.T. diagnostics, but in-depth scans.
Thinking that it might be a problem with Windows 7 at the time, I wiped the drive and installed Windows 8.1. I installed the latest motherboard drivers and disabled Windows search and file indexing. The problem remains. The fact that the problem persists after wiping the drive had me thinking it's likely a hardware problem. Alas, various hard drive scanners haven't found a problem.
I have 8GB of memory; rarely is more than 4GB ever in use. Both of my hard drives have plenty of free space (400+ GB each).
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Apr 7, 2014
I've had a mild BSOD (mostly page_fault_in_nonpaged_area and rarely irql_not_less_or_equal) problem since I built my computer (3 years now) but after trying to figure out what caused them and finding nothing I just gave up and dealt with them. Recently I reinstalled Windows and went from Win 7 to Win 8. I formatted everything and apparently it is not a virus or software problem. The reason I dealt with them was because they weren't coming up as often as they do now. They are so frequent I can't work or do anything anymore.
After browsing a few forums I learned it might be a memory error. So I tried removing the RAM sticks and shuffling them around the slots. I ran memtest86+ for around 12 hours (making 10 passes) and it found nothing.
I also read it might be the hard disk's fault. I tried unplugging every one of them (besides the one with the system) and ran CHKDSK and nothing.
They appear completely at random; closing or opening Windows, surfing the net, browsing data on disks, etc. I am completely lost.
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Dec 20, 2013
I re-installed Windows 8 , everything worked fine until today I started having BSOD's saying I have "Memory Management" , "IRQL Not Less Or Equal" , "kernel security check failure" , "DPC Watchdog Violation", So... I attached the files from the Diagnostic Tool.
It started with AMD Catalyst Control Center starting to crash on boot, so I re-installed it and it works fine, but them Google Chrome starts to crash or just the extensions or open tabs
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Mar 11, 2014
So the hard drive on my computer failed. I do not have the product key for this computer and can not get it of the failing hard drive because it does not power up at all. But the computer does have the built in product key in the bios. Is there a way that I can re install windows 8 on this computer and activate with the bios key with out getting the recovery media from the manufacture.
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Jan 12, 2014
I recently bought a laptop with Windows 8 and have erased the hard drive while trying to install another OS (not a good move, I know). This caused problems and now I'd like to re-install windows 8, except I have no way of doing this without knowing my product key, which I cannot access through my computer now. Is there a way to re-install windows 8 without having to purchase it again?
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Feb 27, 2014
trying to reset to factory settings my Dell Inspiron 660s that uses Windows 8. Some how my ex had downloaded a interface to make Windows 8 look like windows 7. It has virus on it that I just want to reset it. I have tried to reset thru going thru change pc settings-to general-to recovery. It gives me an error code of 800....???. So I restart it, hit F12 brings up a boot window where my options are Boot Manger (clicking on this takes me back to my desktop) Boot Setup is the 2nd options, then Diagnostics (which I have run and says nothing is wrong then takes me to my desktop) then I forget what the last option is.
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Sep 15, 2014
Reset password on Surface Pro 2, they haven't used it for a month and could not remember last password they used. Built-in resetting option won't work because it will erase all user files they have on that tablet. I usually use Nordahl password recovery tool when i need to blank or change forgotten password, it worked fine for me on regular non-tablet Windows machines, both options - CD and USB boot.
I'm not familiar with Surface tablet, so i did online research on how to boot Surface from USB, tried all options, but was not able to boot it from USB stick (i used 3 different USB 2.0 sticks).
Here is what i tried: I was able to get into boot screen and disable Secure Boot Control, then able to get into Advanced Options screen, checked USB drive option. Tried 3 different USB sticks with 3 different password recovery software - no luck. Any experience with Surface Pro 2 password recovery? Either i'm doing something wrong, missing a step, or maybe older USB sticks don't agree with Surface USB 3.0 port? Should i try to plug in external DVD drive and attempt to boot from it?
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May 14, 2014
computer will have reset itself. I've started it back up and it's said:
C:WindowsMinidump51414-29 Memory.dmp
It always boots up just fine and runs okay, and doesn't restart while I'm working on it.
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Apr 13, 2014
I recently purchased an Asus X551 laptop with Windows 8 but straight the way uninstalled Windows 8 and installed Ubuntu (after creating a Windows 8 recovery drive just in case). I have since decided that I want Windows 8 back as I have found that I cannot use a lot of software on Linux. The laptop did not come with any form of recovery disk or installation disk, the only reminent of Windows 8 I have is the recovery USB that I created from within the OS.
When I plug in the USB and boot from it it brings up the recovery menu with options to reset the PC but when I click it it says something like - "Unable to reset PC. A required partition is missing".
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Nov 5, 2013
Windows 8. I am fairly well versed in Windows 7 matters, but it seems with Windows 8 things have changed.
I need to find out how to install Windows 8 on a new HDD in a device that has a failed disk. I have no repair disk or ISO, and no product code.
A little background: I have a friend's Packard Bell Easynote TE11HC laptop (Win 8 x64, not the pro version) that won't boot. Typically it is about 2 months out of warranty! Having run a few tools I have established that the HDD is corrupted in a major way. Chkdsk ran for 24 hours before I cancelled it at 5% through. It reported many, many corrupted or unreadable sectors, so I felt there may be little value in fixing that disk, even if chkdsk ever managed to complete.
The disk is a Toshiba MQ01ABF050 500GB, Tosh's own diagnostic tool report a failed disk.
I have mounted the old disk in an external caddy and connected by USB, and it is recognised, I can even browse the folder structure. Maybe it's just the boot sectors that are bad.
Anyway, now that repair disks from OEMs are a thing of the past, I am wondering how to go about installing the OS on a new HDD. There are no longer labels with product codes on, so how do I go about getting the necessary info to reinstall?
I have read how to download a Windows 8 ISO, but without another machine with the same OS how do I get anywhere? And without a product code, how will I activate it after installation?
The laptop also had MS Office 2013 installed, so if I can find a license key for that it would be handy. I am hoping such info can be retrieved as the disk is still browsable.
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Jan 26, 2013
Had this problem after using advanced system care,it screwed up my whole pc.Did a reset and refresh through the window 8 ulilities but problem still persist.After resetting the pc,resetting tcp/ip stack success once but failed onwards after rebooting.Is this normal or something is wrong with pc?
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Dec 23, 2013
Recently, when right clicking on the explorer icon in my task bar I noticed that all of my pinned folders and recent places had disappeared. I looked in my recent places folder and found that that was empty.
I also realized that other programs had lost their extra jump list options, for example Skype, which when right clicked should give the option to quit Skype, but instead only had the basic 'close window' and 'unpin' options.
The Skype jump list reappears once I restart Skype, however the explorer jump list is still missing when I restart my PC or explorer.exe
I have tried deleting the files in C:Users\%USER%AppDataRoamingMicrosoftWindowsRecentAutomaticDestinations.
Then when I restart explorer.exe and pin things to my explorer task bar icon, everything is fine...
Until a little while later (for reasons I cannot explain) the jump lists disappear, even though their files in AutomaticDestinations still exist!
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Mar 7, 2014
I have a fairly new (purchased 8/2013) Lenovo ThinkPad T431s with Windows 8.1 Pro 64-bit. It has a very tricky error coming basically 8 / 10 boots: Windows is Scanning and repairing drive...
Error details from Windows Event Viewer:
A corruption was discovered in the file system structure on volume ?Volume{f62db2cf-efe4-4b55-a3f7-0e7db991a984}.
A file on the volume is no longer reachable from its parent directory. The parent file reference number is 0x2000000000002. The name of the parent directory is "". The parent index attribute is ":$I30:$INDEX_ALLOCATION". The file reference number of the file that needs to be reconnected is 0x400000003db80. There may be additional files on the volume that also need to be reconnected to this parent directory.
What is wrong (my personal analysis):
To me, it seems that for some reason there is one (all the Event Viewer details point to similar error) corrupted / missing Windows (System) file that is causing this, but what the file(s) is/are.
Other symptoms on my laptop is that after loggin in and using whatever app (Windows delivered or 3rd party), the whole laptop jams totally for say 30-240 seconds and all apps go to "Not Responding" state untill Laptop recovers AND I can continue using my Laptop "normally".
What has been done trying to fix that:
SSD disk has been changed (image from previous SSD copied back) -> no solution, error remainschkdsk /F /R -> no solution, error remainsSFC /scannow -> no solution, error remainsdism /online /cleanup-image /restorehealth -> no solution, error remains after a few bootsTRIED using Windows 8.1 "Update & Recovery -> Refresh Your PC without affecting your files" -> Inserted the Lenovo "Operating System Recovery Disk Windows 8 Pro (OEM Activation 3.0 Required)" BUT Windows did not accept that DVD claiming "The media inserted is not valid"... ???Ended up calling Lenovo Support and they instructed me to order the Recovery DVD from Lenovorecovery.com -> Waiting that to arrive...
So how to solve this (prior proper (?) the Recovery DVD arrives)? I would absolutely NOT want to re-install everything from scratch...
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Jun 14, 2014
I keep loosing the Internet, every few days, and I go to my adapter settings, disable, then enable, and it comes back on. My adapter ia an Asus PCE-N15 Wireless LAN PCI-E card. I have a Lenovo H415 desktop running Windows 7.
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Sep 29, 2013
When Win 8.1 Preview was first released it installed without issue in a second partition on my Win 7 Pro Lenovo Edge E335 and created a standard dual boot setup. A week ago something or other started causing chaos in Win 7 though 8.1 still ran normally, but as 7 is my day-to-day system I needed to get it working normally again. Three different Acronis images restored OK but then each developed the same problems, so probably a rootkit was behind it all. Unable to overcome these problems I restored to factory condition, reinstalled my software and life returned to normal.
I then set about repartitioning to install Win 8.1 Preview again but hit a first problem when the same DVD and key I had used previously failed as the key was not accepted. Undaunted I tried again with a new key I found on the internet and this key did work. However the install then failed with the message that Win 8.1 can not be installed to an MBR disk, only to a GPT disk. Now this is the same disk that installed to the same MBR HDD previously, only the key being different.
Is the only solution to this to convert the entire disk to GPT and reinstall both 7 and 8.1 again? If so, that's a bit of a problem as my Win 7 was preinstalled to an MBR disk and I'm certainly not buying it again.
The Win 8 Pro/Win 7 Ult on the left relates to a different box.
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