Graphic Cards :: New GTX660 Ti GPU Prevents PC Waking From Sleep
Sep 7, 2013
I recently installed a new GTX660 Ti GPU, but I am now experiencing a major issue with the sleep function. Whilst I am able to sleep the PC, when I try to wake it, nothing really happens. I hear the "device disconnected" sound and then nothing for at least 2 minutes before it automatically restarts.
Once it eventually boots, a message appears saying "Windows experienced a problem and had to shut down" (owtte)
I have attached a screenshot from WhoCrashed.
I have obviously tried installing new drivers, resetting the GPU etc but to no avail.
Recently, I got a new graphics card for my computer (the card was Galaxy NVIDA GEForce 620). Well, after install some things changed that I do not like:
I can no longer sleep my computer. The #1 thing I liked about Windows 8 was getting to sleep the computer/ wake it up real fast. After I put this card in, the only options I get are Reboot and Shutdown. (And I even had to turn fast startup off, because when I start the computer up with it on, my USB's loose their functionality).
The following is the best way I can describe whats wrong with my system.
1) Boots up normally, use laptop normally for work, play, nothing is wrong at all
2) Put it to sleep either by power button, right-clicking windows button OR closing lid, and yes, it is Sleep
3) Laptop seems to go to 'sleep' state - the fan sound disappears quite quickly (5 seconds), and the power LED blinks - I've had laptops before and this is very very normal 'sleep' activity so i don't think anything is wrong here
4) 'Wake' laptop by either power button, or opening lid:
- power LED stops blinking and becomes a constant 'on', processor LED starts blinking like normal - at this point it looks like a normal wake - after about 1-2 seconds, system POWERS DOWN, yes powers down - no sound, hard drive stops, no lights, for about 0.5 seconds - system boots up again, taking the normal amount of time to power up, from fresh, ie, as if I have just shut down the computer, and started it up again.
5) enter Boot screen
6) sign in to Windows, and all my previous programs, windows, work, will be gone, but otherwise everything will work properly, just like if you started from a fresh boot up
When going to sleep, system will not 'sleep' but just go into a black screen with the power LED 'on' and no processor LED or any other light, fan still moves tho, and there is no way to fix it other than force restart. Fixed by installing latest Intel drivers for GPU
Tested solutions - disabling 'hybrid sleep', saying never hibernate, definitely checked that 'lid' and 'power button' actions are for sleep (not hibernate or anything else), cmd prompt > powercfg -h off, reinstalling all my display drivers to older versions, Windows troubleshooter (selecting power)
I have about a week experience (pulled out some hair) with windows 8/8.1, but I consider myself pretty comfortable with Windows in general.
When my Windows 8.1 laptop is in sleep mode, I can wake it with a mere touch of my external bluetooth k/b without any issues, as long as the lid is opened. If I close the lid, I can continue to use it as its connected to a big Samsung plasma tv. But if I let the laptop go to sleep (or put it to sleep myself thru the menu), I am unable to wake it back; I need to pull it out from a/v furniture, open the lid and press the power button.
Is this a Windows 8 thing, an Acer Aspire thing, or worse it can't be done? Able to wake from sleep their Windows 8 laptop w/closed lid?
So I have searched for answers, updated drivers the best I can and disabled certain things (such as setting the SSD to never sleep) yet I still have intermittent problems when waking my new build from sleep overnight.
I find it simply wakes and the network connection icon says disconnected and the whole thing is froze before it just powers down, loosing all the things I left open.
Here is a zip from win 8 file collector logs: download
(i7 pc, based on an Asus P8Z77-V LX with Intel SSD..)
Here is the log entry for restart just before extracting the logs:
"Event[2719]: Log Name: System Source: EventLog Date: 2013-02-11T09:12:58.000 Event ID: 6008 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: ideal-server Description: The previous system shutdown at 15:01:00 on ?09/?02/?2013 was unexpected."
Not sure where to go from there as it froze without error??
When I first installed Windows 8 my system used to go to sleep after 30 minutes of inactivity and then resume on pressing any key. Recently, without any apparent changes to settings, it will not resume and the power button has to be actioned requiring a loggin. what setting controls all of this. I also am confused by difference between sleep and hibernate!
I don't know how to wake my PC up without pressing power button. There's nothing wrong with doing it this way, it's just inconvenient. Can it wake on key press?
This is a strange issue that started happening to me a few weeks ago. On my laptop, I put the computer to sleep, then close the lid. To wake it up, I just open the lid. Recently, about 1/4 of the time I wake up my computer, the lock screen does not appear, but instead it seems that my computer crashes then restarts. I don't have any USB devices plugged into my laptop, just the power cord.
I took my computer to a computer repairs to get my fan fixed and when I got it back I found that my computer kept crashing when waking from sleep. It happens every time and is inconvenient as it just resets. It also takes longer to turn on, it has a black screen for a short amount of time, it was not like this before, I can put up with the added turning on time but I need to be able to sleep and wake my laptop without issues.
I have been getting random BSOD when I wake my laptop from sleep, especially when the sleep is done when the laptop is unplugged (ie. running on battery).
I have attached the recent BSOD dmp files in the link below:
I had a problem a few months ago on Windows 8.1 I was unable to solve so I reinstalled windows 8 and was able to put my computer to sleep and wake again. Upon re-updating to Windows 8.1 I once again have the problem of a crash when trying to come out of sleep.
I tried Windows 8.1 again because of hardware changes that allowed me to uninstall a few outdated drivers, but that did not fix the problem. What may be causing it to crash when trying to wake?
Please find attached the zip file generated by the SF Diagnostics Tool.SF_10-03-2014.zip
I am facing the issue that after waking my new Lenovo X240 (with 8.1 installed on SSD) from sleep mode it takes up to 50 seconds until the lock screen appears. After setting up Windows to bypass the lock screen altogether waking from sleep mode now only takes a couple of seconds, which is how I would expect it to be.
However, I would actually like to keep the lock screen for security reasons, but haven't figured out what could be the cause for this massive delay?!
I bought a refurbished lenovo u410 with windows 8 back in september, but in the past week every time it goes into sleep or hibernation mode I get a BSOD with Driver_Power_State_Failure.
I'm getting no sound after resuming from S1 sleep mode in Windows 8 and the only way to fix this is to either physically unplug the audio cable and plug it back in or restart the computer. I tried the audio troubleshooter and it could not find any problems and there is nothing to fix. I need to reconnect the audio cable every time the computer wakes up from sleep unless I restart the computer. I have an EVGA X58 motherboard with a Realtek ALC889 audio chip. I'm using the latest R2.70 audio driver from EVGA which is the same version as on the Realtek website.
My system is Windows 8.1, Samsung notebook, i7, 8gb RAM and 1tb hard-drive.
I updated the Intel Rapid Storage Driver but no improvement in situation of BSOD on waking up from sleep. Basically, the screen/desktop is visible and I can move the cursor and try to double click on programs, before getting the BSOD (collecting errors and restarting) screen.
I always do 'full shutdowns' /have disabled fast startup. Have also disabled some startup apps such as google updater and a couple others but the laptop is still taking around 3 minutes to boot with no HDD light activity for a couple of minutes (is this normal when fast startup is disabled???). Shut downs /entering sleep mode are swift.
On another note, Synaptics driver isn't installing and I was told that would work (for some reason) but that may not be relevant.
I've been having 3 different BSODs the last while. SYSTEM_SERVICE_EXCEPTION, KERNEL_DATA_INPAGE_ERROR, and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. The bug check codes are 0x1000007e or 0x0000003b for the system_service_exception.
My laptop is running windows 8.1, it is an Asus G46vw. I've updated my video drivers, both intel and nvidia. I've updated other drivers that i can find updates for. I've run memtest 86+ 5.01 on both sticks of ram individually, and they both pass multiple passes. I've also updated my Intel SSD to the newest firmware.
The crashes happen when the computer is waking up from both sleep and hibernate. They have been more frequent lately (4 crashes the last 9 days). I've attached the files from sf diagnostic tool.
Does Windows 8 have a waking from sleep or shutdown chimes or sounds? When it shuts down or wakes from sleep I get no sound. When I connect removable drives or play videos I get sound.
My system is old : MSI Neo2 Nforce3 + HD4650 Radeon AGP + 2 GB mem + AMD Athlon 3000+
However, I wanted to try Windows 8.1 Enterprise Evaluation for it and was able to install it successfully with 32 bit version (64 bit didn't work). I installed Radeon legacy AGP Hotfix 12.6 drivers that seem to work for the old AGP card giving Youtube HD playback! Not too shabby for a single core beast.
So I have been happy with the system performance (faster to boot than XP etc.).
However, I have encountered two problems that I haven't been able to resolve:
1 - Realtek Gigabit Ethernet (8111) fails to initialize the Internet on some boots, requiring enable/disable driver to make it work. I have installed newest drivers from Realtek website but no effect.
2 - When the system goes to sleep, it wakes up with black screen and no way to get picture back except resetting the computer. I have tried to change my MB BIOS setup (I have the latest BIOS installed) to disable S3 and use only S1 mode but to no avail. Black screen awaits in every wake up. I have also experienced once the driver_power_state_failure error..
So, I see there are many posts about black screens and sleep modes but I haven't found the solution for Nforce3 motherboard AGP setups yet.
The laptop is an ASUS Vivobook, running Windows 8. Once I woke up it from sleep, and the screen was blank. The backlight was on, but the screen was black. So I held the power button, and then started it up again.
When it got past the BIOS screen, it then said "Configuring Windows Updates". It then got stuck at ~50%, rebooted, and then gave a black screen again.
After a force shut-down, it resumed the "Configuring Windows Updates", this time from 60%, and booted normally. Is this normal, or should I ask for a replacement?
I did a clean install of Windows 8.1 recently. Now when my computer wakes up from sleep I receive a DRIVER_IRQ_NOT LESS_OR_EQUAL BSOD related to cmudaxp.sys, which I've discovered is related to my Asus Xonar Essence STX sound card. I am running the Windows 8.1 beta drivers directly from Asus's website, and the drivers were working fine before my clean install. What could be causing this problem now, after everything was fine before?
Specs:
MOBO: MSI Z87-G45 CPU: Intel i7 4770k RAM: Kingston HyperX Black 8GB 1600Mhz GPU: Asus GTX680 DirectCuII Top Edition WIFI: Asus PCE-AC68 Wireless Card
As of late , after awaking from sleep mode, the Action Center is requesting me to re-enter my password. I am clueless as to why this is happening.
The only change is that I cancelled my MS Office 365 [P6] subscription.
Maybe the unlinking? of [original1@original1.onmicrosoft.com] from [original1@live.com] is causing this behavior. Dunno?
I had used the on microsoft as my Windows 8 login account and had a few problems with that.
So I deleted that 'user' and created a new one with the .live email.
But that was more than a year ago. It's not the end of the world or anything, just a bit annoying and worrisome that it may be a 'bogus' pop-up in Action Center.
My computer is hp envy dv6 7280sf notebook with 2 GPUs intel graphics HD 4000 and Nvidia Gefoce 630 M running windows 8 64x.
After making an free upgrade online for windows 8.1 which run successfully, both gpus were ok...
But after receiving a windows update with new drivers for intel graphics 4000 gpu , after install and restart , the computer freezes on blank black screen at windows startup with no mouse or anything only backlight.
So safemode was succeful but i figured that the update for windos update was the cause and graphics drivers were installed so i removed the drivers for intel graphics and itried to reboot the computer so the restart was succeful but the intel graphics card was unistalled and no drivers were automatically installed so i tried to download and install the drivers from hp and intel website for windows 8.1 however the install fails.
Automatic install from device manager failed both online and from computer and even from manual driver selection.
So therefore the install failed in safe mode , and the high def audio device ( on screen audio possibly) failed and the device was not recongnized (no drivers installed) so i'm stuck without anydrivers for the integrated gpu and the games are no longer able to run normally even if the nvidia card is on.
I tried downloading an installing Windows 8 drives but it failed to install also , for instance any new install of drovers seems to fail for me even for external usb hard drive.
I'm building a system for cryptocoin mining, and am having a little problem with getting Windows 8.1 (home, not pro) to run the 3rd card (GPU) My equipment is:
Here is the problem... everything boots just fine and runs with 2 of the GPU's installed. I have the latest AMD 13.12 drivers, and the AMD APP SKD installed. When I add the 3rd GPU though, windows will auto detect it as a Radeon 7900 with the caution sign, AND/OR a r9 200 series card, also with the caution sign, most times BOTH. Then it randomly freezes the system. A couple of times I got it to run long enough just by luck I guess, to install the 13.12 drivers on the 3rd GPU, but then in a few minuites the system would freeze again.
2 GPU's run just fine, the problem only shows up when the 3rd card is installed, and it happens on any of the 4 16x slots, or both 1x slots on the MOBO. It doesn't matter if the GPU's are directly on the MOBO, or on 1x16 risers. There are plenty of folks running this set up with up to 6 GPU's, so I know it can be done, but I must be missing something somewhere in the windows set up.
I've got a bit of a strange issue that I haven't had with previous OSes on this PC. I'm running a Dell OptiPlex 380 with Win 8 x64 at the office and I have to run 2 video cards for all of my screens. I have a GeForce 8400GS in the PCI-E slot and a GeForce 6200 in the PCI slot.
Previous to the Win 8 install, it worked fine. Booted exactly as I had shut it off. Now, with 8 - it's killing my PCI-E card presumably when it puts the screens to sleep when I leave for the day. So I'm coming in to all of my windows being moved to the PCI card's monitor (only one hooked to it) and I have to reboot to get PCI-E card to come back.
If I check the screen properties, I see only the screen hooked to the PCI card. I've changed the setting in the BIOS for the first video card to Auto and also tried the PCI-E selection and it's the same either way.
Why on earth would it default to the PCI card rather than the PCI-E card?
