Debugging :: Two Different Types Of BSOD 0x124 And 0x9F?
Apr 27, 2014
I have two BSOD problems. One is random, but mostly when I loaded games like BF4 ( 0x124 ) and one that occurs after start or hybernation ( 0x9F )
CPU : Amd phenom II 965 BE @ stock
GPU : Amd Radeon HD6770 from Sapphire @ stock
MEM: 2x2GB Kingston Valureram 1333 @ stock and 2x2GB Corsair valuethingy 1333 @ stock
MB : Asus M5A78L-M/USB3 with the latest BIOS
OS : Windows 8.1 Update 1 x64
The 0x124 doesnt give a BSOD at all, just a black screen. I have to hard reboot the pc to resolve. I narrowed the 0x124 down to 0x124_authenticamd_processor_bus_prv , I guess that has to do with the processorbus? Is my processor bad ?
I tested with prime95 torture and Furmark burn for about 15 minutes ( CPU < 50c, GPU<65c )and nothing happened
The 0x9F Seems to be coming from my logitech G110 Keyboard, as
0x9f_3_power_down_usbaudio_image_usbccgp.sys seems to refer to as my keyboard has usb audio which I use.The dumpfiles which are above 1MB are from the 0x9F, the minidumps are from the 0x124
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Sep 15, 2014
I am having trouble with system stability playing games. I suspect it's overclock related, but I've fiddled with so many settings and can't get it to stay stable. I have looked through the logs some, but I don't really understand what I'm looking at.
Is there somewhere else I can look for a guide to understanding the info that the SF Diagnostic Tool compiles?
System info:
i5 4690k @ 4.2 GHz
PowerColor AMD Radeon R9 290 PCs+ 4 GB
Gigabyte Z97N-Gaming 5
Kingstone Fury 2x4 GB DDR3-1866
Samsung 840 EVO 500 GB SSD
Seagate Barracuda 3 TB 7200 RPM HDD
Silverstone SST-SX600G PSU (600W, 80+ Gold)
Other things I've done:
-Stress test with AIDA-64 - no trouble, can run for hours and hours. Highest CPU temps under stress ~74C
-Run Memtest86+ for 10 passes - no errors
Run graphics benchmarking/ stress testing with no problems (Furmark, Unigine Valley/ Heaven)
Monitor temps on everything - CPU never goes above 75C in stress testing, mostly averages mid 60s during stress testing, low 30s at idle, and 50s gaming. GPU stays very cool, never surpassing 70C even in extended stress testing
Update motherboard and GPU BIOS
Update drivers to most current manually
The BSOD problem occurs usually after about an hour or so of gaming, sometimes less. I never get a BSOD with a message, just a stutter, then blue screen usually with a buzz coming through the speakers, then a forced restart. I can reproduce it if I run AIDA-64 and add in GPU stress test along with all the others or even if I run AIDA 64 with regular stress test and the run something like Unigine Heaven concurrently. Doing that usually produces the crash within several minutes. Event logs from the restarts always show error 0x124.
Another (unrelated I think) problem I recently had was with high latency producing audio stutter (usually with music, not noticed during gaming). I fixed this when I was going through all my drivers and updating. It seems like it was a problem with my NIC driver.
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May 25, 2014
Even since I build this new computer last year in September I am plagued by irregular bluescreens,but was able to solve them, as I though, by replacing the RAM after memtest86 deemed 2 sticks faulty (I bought the RAM 2nd-hand, how stupid of me)
So here I was with brand new RAM, happily computing away but still getting some blue screens from time to time, so I re-installed Windows in February to bail out faulty drivers or something and it seems to be fine again, but no, the BSOD kept coming.
So I replaced the PSU since I thought it might be load-related issue and my 500W PSU was getting old anyway,
maybe it wasn't able to deliver the load reliable anymore. Now I have a shiny new 650W RS650GM from CoolerMaster, but to no avail.
I've attached the SF diagnostics tool file collection to this post. The last days, I really got many bluescreens. During gaming, during browsing or just when the PC was idle and should have switched to standby after a while instead of restarting from a BSOD...
The latest BSOD had a bugcheck of 0x124_GenuineIntel_PROCESSOR_CACHE, I googled that and *suspect* my CPU might be the cause of all this. But before I start a RMA with Intel I want to be sure. Maybe I can try to elevate/reduce the issue by underclocking or something?
Everything in my PC runs on stock clocks, no overclocking at all. Running the RAM on JEDEC 1333 MHz @ 1.5V or XMP 1866 MHz @ 1.65V does not change the BSOD rate.
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Oct 5, 2013
I had a windows 7 previously installed upgraded it to windows 8 a couple of months ago. Since then, I'm getting random BSODs with errors including:
DRIVER_POWER_STATE_FAILURE
DPC_WATCHDOG_VIOLATION
REFERENCE_BY_POINTER
IRQL_NOT_LESS_OR_EQUAL
Previously with win7, I had a Windows 8 dually installed. Back then, I used to get the first error only, very frequently, and only in Windows 8. I had ignored them because I had Windows 8 installed only for testing purposes, and I thought they would go away. But now, they just keep popping up, with the reference by pointer error popping up 4 damn times in a row. And may I also add just how slow my PC gets before a BSOD?
I've tried looking them up, but the solutions seem to involve the removal of different drivers. So I thought of just creating a new thread instead. I have a few games installed and I do overclock my pc sometimes, but the recent BSOD (irql) took place when I was watching a video on youtube. I am attaching the SF grab and a bluescreenview report (the 5th error in it is the dpc watchdog violation).
This might be completely irrelevant, but I'll mention it anyway. The previous Windows 8 is still installed. I tried deleting it from msconfig, and was successful, but the files are still there and it seems to be the 'system partition' right now. See my previous thread for more info.
Happened again. Uploading SF grab with bluescreenview report.
Happened a few more times. I'm trying to keep the logs updated. Another thing; my PC now seems to be very slow and sometimes when a crash occurs, all the online accounts I'm logged into (Facebook, Eight Forums, etc.) automatically logout. This was also the case in my earlier Windows 8 installation. And the latest crash appears to be of a different driver.
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Dec 27, 2013
when i'm trying to fix some typos it types over instead pushing over to the right the letters that are on the right.
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Aug 22, 2014
Some file types appear in File Explorer with the file name extension and others do not. For example in this folder the .DLL file has the extension shown but not the .EXE files. What setting is responsible for this and how would I get more consistent behaviour?
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Feb 5, 2014
So, yesterday is the first time this has happened. It has never happened before. The first time it happened yesterday, I Was watching some TV shows online, and then I got the PAGE_FAULT(...) error code.
I tried running my Anti_Malware scanner to see if that could pick something up. It crashed again just as it started.
So I tried Advanced SystemCare. Again, same problem.
And it just keeps happening.
I tried refreshing my computer to see if that would do anything, but it crashed during that too.
I ran the SF Diagnostic program and I have the .DMP files (But I can't seem to upload them. Maybe I'm trying to upload the wrong ones, I don't know.)
Anyway, these are the specs of my system. HP ENVY DV-7 7270CA (less than 8 months old) running Windows 8 (as I wasn't able to update to 8.1. I got the 0x80000004 error, or whatever it was. I can't remember exactly), 8GB DDR3 1600MHz RAM, Intel Core i7 3630QM, NVIDIA GT630M (2GB) GPU, and a 1TB 5400RPM HDD. Don't know what brand, I didn't check.
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Jun 17, 2014
-Ram-TEST lasted nine hours and successfully completed
-Change the motherboard (ASUS Sabertooth 990FX From R2.0 to MSI 890FX-GD70, the latter shall use at this time, the other I sold it)
-Changed video card (ATI 6870 Updated NVIDIA 760)
-Replaced SSD where the system resides, had a value SMART wrong, incorrectly replaced by Samsung (EVO 250GB)
-Analyzed by-DUMP bluescreenanalizer and semrpe the same file with the same bug tails
-Windows-formatted 3 times already
The temperatures are good .. I also have a Corsair H100i and a fairly spacious case that allows good ventilation (CM Storm Trooper)
This is my components:
CPU: AMD FX8350
RAM: 16GB (4 x 4) G SKILL 1866 MHz CAS 8
SSD: 250GB Samsung EVO
Video Card: Zotac 760 amp edition!
HDD: 3TB WD, 250GB WD
Motherboard: MSI 890FX-GD70
Sound Card: Asus Xonar Phoebus ONLY
Case: CM Storm Trooper Black
Win 8.1 x64 Original
I repeat that I do not overclock, the frequencies are those of series
Now I'll explain when I turn on my pc at COLD (the day after practically) happens to me .. and not always! However, if you reboot immediately after work PERFECTLY, and for hours and hours! without presenting problems or other, and even under stress. The next day, however, having been off the night it happens it happens .. this blue screen without doing anything specific! Coincidentally, sometimes even if I do nothing on windows just turned on, or a complete on the internet, or other, causally!
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May 21, 2014
I started a thread a while ago and You Fellas diagnosed the problem was the faulty RAM. So I bought and replaced using 2 other slot of memory that wasn't used before (i have 4 slots). It took some time, but sadly it started crashing again. 4 dmps and routine stuff attached. It happens usually in games but it happens sometimes in desktop so its random for me. What component or anything else is corrupted.
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Apr 4, 2014
Windows 8.1, I can reboot, login, and get to the desktop, but then about 2 or 3 minutes later it locks up and crashes with a DPC_WATCHDOG_ERROR.
I am attaching the file from diagnostic tool ....
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Jun 28, 2014
For about two weeks I've sometimes been having a BSOD within five after startup (always, otherwise I won't get a BSOD until I restart):
"DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys)"
I've been posting on Techforums here: [URL]
And thought I might as well post here as well for other opinions while I test the drivers.
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Aug 29, 2014
The crashes usually occur when the computer is not in use. I will move the mouse and either the screen will come to life... or the computer has crashed.
I updated NVIDEA drivers end of July and thought I fixed it. But apparently not.
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Feb 2, 2014
Since yesterday, I keep getting Kernel Inpage Error like every 15 mins I turnd the computer on. It runs on pre-installed Windows 8 after I bought it new a year ago. In the past, I have been getting BSOD, but it is usually after I wake it from sleep mode and the error is IRQL EQUAL OR LESS ..
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Nov 2, 2013
I have an issue with bsod that keeps happening when I play bf4 all the threads say to post here to get to know what program is issueing. 0n reading the dump file to know what program / driver is the issue.
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Jun 6, 2014
About 2 - 3 weeks ago, I've got a lot of bluescreens, and I've solved it by removing my USB wireless adapter and connecting to my router by using an Ethernet cable, this reduced the amount of them, I think that I only got one after that. In the last sunday, my hard drive broke and bought a new one in monday, and after formatting it and reinstalling Windows 8, the bluescreens returned and now they're more than ever!!!! And one thing I have noticed, is that two of them appeared when I was copying big files which total size was about 60 GB from a directory to another inside the C: .
I'm starting to think that this is related to the motherboard or something like that.
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Jan 18, 2014
I walk away from my computer for a bit and come back to a BSOD. This happens quite regular. I have run my system both stock and highly overclocked. When it started BSODing on me I put it back to stock to see if that worked but it has not worked.
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Jul 15, 2014
I am having problems with my laptop, it is crashing again and again whenever i am using utorrent!
A blue screen comes and then the windows restart!
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Aug 7, 2014
I Have been Having BSOD for a while now and have tried multiple time to self Fix it short of a full Format. Before I Format windows, I have tried Reinstalling My Nvidia drivers to no avail. I Even got New ram sticks recently and when The BSOD started i replaced them thinking it was that but they continued anyway.
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May 25, 2014
I connected my pc to the internet and after 10 secs it shows BSOD with bad pool caller.
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Aug 15, 2013
I manually installed windows updates yesterday. They seemed to have installed fine. I rebooted and went about my day...early evening i stepped away from my laptop for a few minute and came back to the lock screen. It had rebooted from a BSOD while I was away...I wasn't doing much on the computer at the time. Comodo dragon browser open playing a facebook game and winamp streaming some music...
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Feb 26, 2014
I just purchased a new SSHD for my HP DV9830US laptop that was running Vista 64-bit. Purchased Windows 8.1 for a clean install on the new SSHD.
I noticed I would get random BSOD doing different tasks and what-not. Updated my BIOS and some other random drivers, and it seemed to fix the problem for the most part.
Then I installed Steam and Counterstrike, and while playing, the game will freeze and my system just does a hard reboot midgame after the freeze. The audio file that was last playing during the game does a repetitive laggy sound during the freeze.
I have used the SF_Debug_tool and attached the file.
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Jan 28, 2014
So far I've had a BSOD twice, once while windows was performing a back-up and the other I don't remember the conditions that caused it. Wasn't playing any games or running any applications that have a heavy load on the cpu or gpu. No updates available for anything or from manufacture.
I'll included a Diagnostic report.
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Sep 15, 2014
I have recently been having the BSOD come up while i am watching films or occasionally just using my laptop, not quite sure what caused it as it only started about 2-3 weeks ago, i have tried restoring it from previous start points saved on my computer but it still happens, I have followed the instructions required and have attached the appropriate file required.
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Jun 2, 2014
Happens through the normal pc use.
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Oct 22, 2013
I've been trying to update to Windows 8.1 but I keep having issues. I constantly have failing Windows Updates. I have tried a couple different things, renaming the SoftwareDistribution file to .old, Windows Repair, and full clean install of Windows 8. I for the life of me can't figure out what's going on.
Currently, I am unable to install the SF_Diagnostic tool for some reason. It's hung up on downloading the necessary files from Windows Features. I have a mini dump from Windows 8 attached and will try to update it with the SF_Diag tool if it ever installs.
Edit: had to manually enable .NET Framework in order to get the diagnostic tool to install. The mini dump is still the same regardless so I'll keep that there.
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Dec 2, 2013
I keep getting a blue screen no clue what the cause might be, rar file containing two dmp files.
OS : win 8.1
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Aug 8, 2014
I am getting a BSOD when I try intalling the drivers for my graphic card, the version to try install is a Geforce 340.52 Driver, each time it was unsuccessful install, in the middle of the install it totally crashes. So I am totally lost in what is happening . I am getting in BSOD as error: SYSTEM_THREAD_EXCEPTION_NOD_HANDLED (nvlddmkm.sys) while is installing drivers and from system restart is error: SYSTEM_SERVICE_EXCEPTION (nvlddmkm.sys).
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Jun 7, 2014
This is basically a fresh install. I only really installed steam along with the drivers for my motherboard and gpu. It originally did it while on steam only but has since done it other places. Last night was particularly bad, as it would BSOD and then sit on a black screen while trying to load up. Turning it off and on eventually started it back up. Then it did a weird thing where it would keep rebooting itself. Eventually I shut it down for the night.
specs incase these are needed
Intel Core i5-4460 3.2GHz Quad-CoreGigabyte GA-B85M-DS3H Micro ATX LGA1150
Team Vulcan 8GB (2 x 4GB) DDR3-1600
Crucial M500 240GB 2.5" SSD
Sapphire Radeon R9 270X 2GB Dual-X
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Nov 10, 2013
I just install my computer last week and nothing wrong with my computer. But now sometimes i get BSOD when i start my computer. I get BSOD when start my computer and enter the desktop.
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Sep 15, 2014
I have BSODs in Win 8.1
Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : ffffd000`228cb140
Parameter 3 : ffffd000`228cb098
Parameter 4 : 00000000`00000000
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Dec 13, 2013
I encounter really frequent bsod crashes (3-6 every day) with various errors on my relatively new notebook - Asus G750JH-T4080H. these include:
INTERRUPT_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED
TIMER_OR_DPC_INVALID
DRIVER_IRQL_NOT_LESS_OR_EQUAL and
KERNEL_SECURITY_CHECK_FAILURE
Additional info: They mostly occur when in windows, browsing the web using firefox. only very seldom they appear during gaming. i also have to admit that i made recent changes to registry (regarding "The server {9BA05972-F6A8-11CF-A442-00A0C90A8F39} did not register with DCOM within the required timeout." errors in event log/viewer") because of another problem (but the bsods were already there before that changes, but maybe not so frequently).
I just installed the new 8.1 windows updates, 30 minutes later new bsod appeared (uploaded current Diagnostic Tool zip):
UNEXPECTED_KERNEL_MODE_TRAP
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