Debugging :: BSOD After Windows 8.1 Update 1 Install

Apr 15, 2014

I have installed windows 8.1 Update 1 after lots of issues and now this update has become a nightmare now .I have been getting BSOD from them when I play some game (Steam Dota ) most of times was getting this BSOD


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Debugging :: BSOD On Windows 8.1 Update 1 Even When Not In Use

Apr 26, 2014

I have had a long history of BSOD issues on this system, and have exhausted my patience in trying to fix it. I have done my own research to no avail, and have even utilized my warranty to get parts replaced. At this point in time I have a replaced motherboard and video card but the BSOD issues have actually increased in frequency.

For testing I have re-loaded Windows. Ran tests on the memory. Replaced the hard drive with an SSD. Updated drivers as best as I could based on the version of Windows and availability of drivers, and as mentioned I have even had the Motherboard and Video card replaced. The only hardware left to rule out is Power Supply and CPU.

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Debugging :: Random BSOD On Windows 8.1 Update 1

Sep 15, 2014

My PC config is :
1. Intel Pentium Pentium CPU G630 @ 2.70GHz Socket 1155 LGA (0x1)
3. 2TB Seagate HDD

I am facing a strange issues of BSOD since last 10 days. 1st I was on Windows 7 SP1 since more than 3 months and earlier on Windows 8. Suddenly my Windows 7 got corrupted after automatic indexing process by windows, in which process showed some index files corrupted and deleted. After then windows cant start, stuck into bootloop.

I formatted Windows several times but after a few hours the same condition. Then I decided to backup my HDD and Zero Level format of HDD. I did that, which took almost 6 Hrs. After then I decided to go again on Widows 8. hence, formatted and installed Windows 8.1 Update 1.

Now, again after a few minutes or hours BSOD happen again and again with random Two errors :

1. irql_not_less_or_equal (storports.sys) or
2. kernel-data-inpage-error

I am attaching herewith my CPU details alongwith logs by "dm log collector".

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Debugging :: BSOD On DELL XPS When Update To Windows 8.1

Mar 19, 2014

Over the last several days I have been attempting to update windows to 8.1. It starts, tells me that it is installing. At this point I have been unable to stay through the length of the install to see the point that the crash actually happens.

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Debugging :: BSOD With Windows 8.1 Update - Memory Management

Oct 17, 2013

As soon as I updated to Windows 8.1 I had BSOD issues, specifically MEMORY_MANAGEMENT. Additionally Chrome was acting up, tabs weren't loading, then my system would BSOD.

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Debugging :: BSOD After Windows 8.1 Update - Can't Boot Partition

Apr 1, 2014

After updating my Windows 8.1, I experienced a BSOD and it has yet to go away. I cannot boot into my old Windows 8.1 partition and keep getting the error message: CRITICAL_PROCESS_DIED

I analysed the crash dump created and it revealed that ntdll.sys was the problem. I don't want to lose those files and my hard disk is all cluttered now with the addition of a new partition.

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Debugging :: BSOD After Windows 8.1 Update - Restarting Every Few Minutes

Oct 23, 2013

I am getting BSOD with irql_not_less_or_equal error after updating to Windows 8.1. The restarts occurred every few minutes.

My log is attached.

What is causing the error.

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Debugging :: BSOD On Windows 8 Fresh Install

Oct 11, 2013

I just got three 320GB Seagate drives setup in RAID 0 for Linux, and I decided to also reinstall Windows 8 on my SSD since it started lagging and running slower than normal. While trying to install Windows 8, right after selecting a disk/partition to install to, I got a BSOD about an error in a nonpaged area or something. When I tried to boot into the installer again, I got a BSOD immediately after the logo splashscreen (too quick to see what it was about).

-I'm booting the Windows 8 installer from a Corsair Survivor 64GB USB3.0 flashdrive. I'm gonna try a dvd with a different iso that I downloaded more recently on my laptop.

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Debugging :: BSOD Before And After Fresh Windows 8.1 Install

May 7, 2014

I built a computer about a year ago and its run fine until about a month ago when my displays started shutting off and not coming back on. The only way I could get my displays to come back on would be to disconnect both monitors and only plug in the monitor that connects with DVI. Connecting the second monitor would cause both to cut out and sometimes BSOD. It seems the same thing was happening with the on-board video. I finally decided to do a fresh Windows 8.1 install and see if the problem persisted. As soon as the I got up and running again I got a BSOD (before installing any drivers). I then did the following tests.

- Ran memtest for 2 passes (no errors)
- Tried my GPU on a different PCI-E slot (Still BSOD)
- Tried unplugging the power from the GPU (Still connected to the PCI-E slot, still BSOD)

I was thinking of trying with the video card out completely but it seems the crash is random and I can't reproduce it.

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Debugging :: Windows 8.1 X64 Fresh Install BSOD

Nov 17, 2013

I have MSI laptop GT70-20D all my drivers are updated to work with windows 8.1 from offical MSI site & I have my laptop running smooth once I leave it on for downloading my windows BSOD ...

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Debugging :: BSOD After Update Try / Have To Restore Every Time

May 6, 2014

I have been getting the BSOD every time I try to update my computer. The updates that I am trying to apply are mandatory updates, so this happens every week when my computer requires me to update.

The updates being applied are 3

Security for IE, KB 2964444
Security Update for Windows x64 based systems, KB2964757
Update Windows 8.1 for x64 based systems, KB2919355

I have attached the SF file.

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Debugging :: Constant BSOD Fresh Install Of Windows 8 Pro

Jul 12, 2014

I recently upgraded to an SSD, installing a fresh copy of Win8Pro.

I'm receiving constant BSODs, typically reporting BAD_POOL_HEADER and IRQL_NOT_LESS_OR_EQUAL

I've updated every driver I can think of (chipset, lan, usb, audio, video) as well as fully updating in windows update.

Memtest ran overnight finding no errors, and Western Digital's HDD utility reports no hard disk corruption.

I'm thinking either a bad driver, or some hardware failure that I can't nail down. My specs should be listed in my profile, with the addition of a 750w corsair PS and my HDD setup (AHCI, 1 crucial mx100 256gb SSD (primary), 1tb WD blue, and 1tb WD green as data drives).

Crash dumps should be attached, one may have driver verifier enabled.

Also, clean booting seems to be slightly more stable than a regular boot, so there's that.

Attempting to install windows 8.1 fails right at the end (after installing and setting up, reporting 0xC1900101 - 0x2003).

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Debugging :: BSOD After Update Win 8 (power State Failure)

Dec 26, 2013

I'm having this problem right after installing Windows 8 update.

previously i just roll back update, but it still update automatically.

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Debugging :: BSOD On Computer Start Up After Fresh Windows Install

Mar 11, 2014

I recently re installed Windows 8 then upgraded to Windows 8.1 because I was having BSOD. Now on the fresh install, which is 4 days or so old, my computer BSOD on start up like before.

My guess hardware failure or Norton....

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Debugging :: When Inserted DVD Of Windows To Install It - Get Multiple BSOD Errors?

Oct 4, 2013

i have a clean install of windows 8 x64 and i see BSODs every 1 or 2 or 3 days.

even one time before installing win 8, when i inserted DVD of windows to install it, a BSOD accured!

windows is totally updated and hard disk is free of errors (based on windows error checking tool report).

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Debugging :: Apple Bootcamp Fresh Windows 8 Install BSOD After Sleep

Dec 25, 2013

So I'm using a late 2012 iMAC running bootcamp with Win 8 64 bit system builder version. I just installed the OS hours ago and have already run into BSOD problems, I was directed to these forums and post before I try to do anything else and cause more issues. Every time my computer powers back up from going to sleep it crashes and gives me a system error for memory exception and shows the file name igdkmd64.sys. Like I said before long time apple user that started using windows again.

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Debugging :: Windows 8.1 BSOD Fresh Install - Intel Driver Gets Failed

Oct 23, 2013

Issue solved as of Intel HD Graphics Driver

I get a BSOD with message DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys) shortly after launching any game. The driver is linked to Intel's Integrated Graphics which I have updated with 'Windows 8.1 Ready' drivers. My laptop has a Nvidia dedicated GPU which is what I set games to run with, so I'm not sure why Intel's drivers are failing since using a fresh 8.1 install I have been receiving low memory error messages whilst playing games despite having 16GB of RAM.

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Debugging :: BSOD On Fresh Win 8.1 Pro X64 Install

Sep 15, 2014

I recently installed Windows 8.1 Pro x64 and the correct up to date drivers for my hardware. I experience a BSOD, it doesn't go into the BSOD right away but after 15-30 minutes of use I get the BSOD with the "page fault in nonpaged area" message.

I have attached my debugfiles and hope that someone much brighter than me in deciphering these files can lend me a hand at fixing this issue.

Found out it was my new Panda Cloud Free Antivirus. I deleted the POS and installed something else, now no more BSODs.

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Debugging :: BSOD While Idle Before And After Fresh Install

Sep 15, 2014

My system currently has a blue screen around twice a day from what seems like a driver issue. I have tried driver verifier, swapped out the GPU since I thought most things pointed to that and did a fresh install. The only thing I have left to do is update my motherboard bios. I am questioning if the GPU was even the issue since I still got a crash... Below is the guide to Driver Verifier I used so you can see what steps I took. I am at my wits end and am not to great at pointing out what driver crashed or whats left to do after the OS install.

Driver Verifier-- tracking down a mis-behaving driver.

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Debugging :: BSOD During Install On Fresh Wiped HDD

Jul 3, 2014

So I was getting bsods before and had my HDD wiped. when attempting to install windows 8 I get a bsod. Not sure which as it is too quick to read. I have flashed the bios to the most recent version. But it still bsods. I tried using a known, good working HDD with windows installed and it still caused a bsod.

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Debugging :: Fresh Install On New SSD Of 8.1 - Restarts Into BSOD

Mar 27, 2014

Just got in the mail 2 ssd's and the HD7870 video card along with a copy of windows 8.1 complete (retail). My boot ssd (one I'm trying to install on) is a 60gb Mushkin and the other is the one I was going to put games on the 240gb Mushkin.

So I hooked the 60gb one up and put in my install disk for the 64bit of windows 8.1. It went through the install fine, then it said it needed to restart to complete and when it restarted it gave me the black screen of death. It sat there for over 30 minutes then the screen turned to a yellowish orange.

So I formatted the ssd, reinstalled fresh again. Same thing.

I then tried the 240gb thinking maybe I had a bad ssd. Same thing.

Then I tried an old 500gb Seagate that I knew worked but I formatted it and installed. Same thing.

So back to the 60gb I went, formatted, reinstalled 8.1 then it did the black screen again. So I tried booting over a couple times till it gave me the option to start in safe mode with networking. It started in a black screen with the blue windows logo... and stayed there for an hour.

I then tried the command prompt methods of BOOTREC/FIXMBR, BOOTREC/FIXBOOT, BOOTREC/REBUILDBCD and restarted with same black screen. *after the rebuildbcd, it said copies of windows = 0???*

So I tried to start using the install CD as a recovery drive, it brought up the option to install windows....

I'm not sure how I can get dumps or test stuff if there is no way for me to even get to the actual explorer other than the black screen or the black screen with the blue window logo, or even he more rare black screen with underscore blinking...

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Debugging :: Random BSOD On Fresh Install

Mar 9, 2014

Just reinstalled windows 8 on my desktop and started to receive random bsod. I know windows 8.1 is out. I downgraded due to BSOD issues on that version also. Yes I also know my windows 8 is out dated. I understand I should update but that's the least of my concerns right now. I already had 1 ram card fail on me a couple months back. But I didn't recognize this blue screen error.

I was reading this guys post BSOD Critical Process Died even after complete reinstall and his issue is exactly like I am having. My computer would just completely freeze while playing games or watching videos online.

I Just tried to run Memtest86+ and something strange happened. So here's what I did. First I download the Memtest86+ USB Installer. Turned off my computer and put my other 2 rams cards back in (I was testing one at a time). Started up my computer (HP) and press ESC to go into the boot menu and the computer just froze on that screen. It wouldn't do anything. So I turned the computer off and tried another option F10 I think it was. The computer froze again. I repeated this process for all boot options on my PC and each time the computer froze on the startup screen.

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Debugging :: Fresh Install 8.1 Random BSOD

Jun 6, 2014

I have a fresh install of Windows 8.1. Everything has been brought up to date including all hardware drivers and bios. I continue to experience the same BSOD every couple of days or so (Attached in this post). This is what else ive tried: Ive unplugged all extra hardware and it still continues to happen. Ive installed a different drive, tested memory (memtest) for 24 hours. Checked the power supply. Ran PC check on the mobo. etc. still continues to happen.

A problem has been detected and Windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file: ntoskrnl.exe

If this is the first time you've seen this stop error screen,restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x00000139 (0x0000000000000003, 0xffffd0002044cee0, 0xffffd0002044ce38,

*** ntoskrnl.exe - Address 0xfffff80091157fa0 base at 0xfffff80091004000 DateStamp

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Debugging :: BSOD After Clean Install In New Computer?

May 23, 2014

I recently built together a brand new computer but after installing windows 8.1, the computer keeps BSODing with different error messages all the time. I've been trying to install my battlefield 4 but during installation, it will assuredly BSOD. It also BSODs when im transferring a large amount of files from my usb external hdd. Even in the process of trying to collect the minidumps and zipping the folder, it would also BSOD. I have already tried reinstalling windows but it has no effect.

My internet explorer also keeps not responding and while installing other programs they also "not responding"

Edit: after posting this, I was trying to install chrome from the internet but everytime I tried it kept BSODing, total of three times with each different error names

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Debugging :: BSOD When Play Games Or Install USB Driver - GPU?

Jul 27, 2013

I get BSOD when i play the games and try to install samsung usb driver. I searched that issue but i couldn't find a solution but i found out how to reduce it. I downloaded my gpu little. Now it is problem for me.

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Debugging :: Random BSOD Shortly After Clean Install Of Win 8.1

Feb 9, 2014

I had a random BSOD after a clean install of Windows 8.1 (non pro 64bit). I installed a couple of web browsers and a version of Photoshop then had the BSOD. So far it's just been this single one since my new installation. I've been battling some more frequent random BSODs in the past running Windows 7. I believed I pinpointed it to a Raid 0 set up I was running with 2 SSDs (Sandisk extreme 120gb's). I'm now down to using one of those SSDs as my OS boot drive.

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Debugging :: BSOD Fresh Install Win 8.1 Enterprise Evaluation

Sep 15, 2014

I am working on computer for a coworker. He recently migrated a questionable Windows 7 installation to an SSD and started getting BSOD's pretty frequently. He had been wanting to try Windows 8.1 for a while.

First I attempted to install from a thumb drive and received NTFS_FILE_SYSTEM errors during installation. I tried again with a DVD and received the error once, but was then able to install. All the while I was doing a custom installation and deleting the old volume and creating a new one for the installation.

After the first or second boot to desktop, it BSOD'ed again, but I didn't catch the error code. The last time it happened I recorded an error code of KERNEL_SECURITY_CHECK_FAILURE. This was after installing Nvidia Drivers from the Nvidia website.

I'm suspecting this is some sort of problem with the SSD itself, as it has persisted through the fresh OS installation. I have attached the SF diagnostic tool file.

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Debugging :: Fresh Install Of Windows BSOD During Sleep - Windows 8.1

Feb 19, 2014

I just installed all the drivers from Dell (this is an XPSL521X) so I would guess it is one of those.

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Updates :: Manual Update And Install For Windows Update Files

Jul 28, 2014

I am tired of having to repair Windows updates then get to install one or two then have to go through the whole process again.

Is there a site where updates can be downloaded according to their KB numbers then installed manually?

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Windows 8 Pro Install Cannot Update

Jun 1, 2014

I purchased a Windows 8 Pro licence through a classified advert on another forum in Sept 2013 and now since Windows XP is no longer supported I decided to update my OS. I thought I got a good deal on the licence and when I went to try download an official Windows 8 file I couldn't. I contacted Microsoft who informed me my licence is a valid Windows 8 Pro VL licence. They were unable to provide me with a physical ISO to download from and told me to ask the person I purchased it from... who of course has since disappeared.

So I downloaded the Windows 8 Pro x64 ISO from MSDN, installed great, product activated perfectly, my old pc is running and booting fast and I actually like it. However when I try to update the scroll bar just constantly scrolls left to right and the progress bar shown at 0%.

I have googled, and deleted the folder called the DOWNLOAD folder in SoftwareDistribution following advice online, however this still does not fix the problem. Occassionally I have got the files to download after the 0% progress says different, and when it comes to install these update files, nothing happens.

Is it because I downloaded a dodgy OS version from MSDN? it is the 915417.iso that I used.

Also can I update to Windows 8.1? When I installed the first few times I tried to update through the Windows Store. it said I require updates. Some files might have updated, I did a "shut down and update" option once and since that the option of installing Windows 8.1 has disappeared.

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Setup Installation :: Windows 8 Will Not Update After Install

Jun 21, 2013

I installed windows 8 pro and here are the issues I am having.

Every time I install (Pro Disk) when it finishes and restats, it goes right back to the beginning of the install Once I can get it installed, once the first screen spins, it stays black, but if I sleep and wake it, it goes right to the sign in screen-weird.

Then, it says no updates have been searched or ever installed, when I search I get the Error Code 80248007 cannot update.

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