DOS And System Messages Not Displayed?

Feb 6, 2014

My Windows 8.1 desktop system is not able to show DOS-based messages. That is, messages from the system as it is starting up and before Windows opens, and other DOS-like displays. For example, Windows 8.1 has a "Windows Memory Diagnostics" app. When I start this app from within Windows, nothing is shown on the monitor.

For example, upon powering on my computer the first thing I used to see was the Gateway monitor logo. Now nothing shows until Windows boots.

For example, the computer crashed unexpectedly and began restarting immediately. I was not presented with the typical screen that offers to start in safe mode. Instead, it takes a minute or two and Windows appears.

For example, (pure speculation) when the computer crashes I am wondering if the system is trying to show me the Blue Screen of Death. But nothing is shown at all and the computer reboots.

Suspects: I have a dual monitor system with an XFX R7700 graphics card. It was suggested I remove the card and plug in one monitor with VGA cable. That "fixed" it and I am seeing DOS-like displays.

Related Problem: My computer has been crashing unexpectedly and often -- several times a day. When it does it is so immediate and complete it is as if the power plug had been pulled. It starts up again immediately but may take a bit more time to get going than usual. Then everything is fine until it crashes again.

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