Apps / Software :: Office Work File Error - Can't Access Temp Internet Folders
Jun 12, 2014
I recently installed Windows 8.1 from scratch. After installing Office 2013, I'm getting this error when launching Word: "Word could not create the work file. Check the temp environment variable." If I try to create a new spreadsheet in Excel, I get this error: "Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space." Memory and disk space are plentiful and definitely not the problem here.
Also, I can't save or open files downloaded with Internet Explorer, which I believe is related (explained below).
I tried running winword.exe /r and re-installing Office, but the problem remains.
I've verified that HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders is set to %USERPROFILE%AppDataLocalMicrosoftWindowsINetCache in the Registry.
Research seems to indicate that the Temporary Internet Files location in Internet Explorer (!) is the likely cause of the problem. Internet Explorer shows the Current location field of Temporary Internet Folders is blank.
I've tried changing/setting the Temporary Internet Files folder to both C:UsersProfileNameAppDataLocalMicrosoftWindowsINetCache and C:UsersProfileNameAppDataLocalMicrosoftWindowsTemporary Internet Files, but I get this error: "Windows is unable to gather information about the location you have chosen. Please select another, or verify that you have access rights to the location." I'm running an Administrator account.
If I try to open either of those folders in Explorer, I get this error: "C:UsersProfileNameAppDataLocalMicrosoftWindowsINetCache is not accessible. Access is denied."
I've tried Taking Ownership of both folders. I've tried removing the Read-Only flag from both folders. I've tried editing the security permissions and adding my specific profile name (Administrators is already there). I still can't access those folders.
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Feb 4, 2013
I have just upgraded to Windows 8 pro 64 and having major issues.
I upgraded from win 7 so it kept all my program's and settings. I had my synology ds209 NAS video, music a d download folder mapped to access through file explorer and it all worked perfectly. Since the upgrade I can access music and video fine but not the download folder??
If I try and map it again it does t even see my NAS under network but it appears under computer as a media device!
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Jul 9, 2013
So my power went out today and my wifi was knocked offline. When I tried to turn on my Sony Vaio Touch it said "unable to access Windows without a Internet connection". I have the Home Office 365 program. I had to eventually wait for my wifi to turn on before I could create a MS Word document. This can't be right.
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Mar 28, 2014
I recently acquired an Office 2013 Professional download, and whenever and however I try to install it I get this strange error that I have never seen the likes of before (code 1920, Windows Font Cache Service failed to start).
I have included a pic of the error and the error log ....
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Jul 20, 2013
So I am using Windows 8.1 and when trying to install Office 13 I get this error:
Not sure what else to do,I try restarting and using disk cleanup.
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Nov 25, 2013
I have a problem with Windows 8. This morning when I went to check my ASUS Zenbook laptop, the PC wouldn't access the network, even tho I could see our home network was working. I did a hard reboot and returned several minutes later to find I had been logged in under a temp password and all the desktop files I had were in the trashcan. Here's the error message that popped up in the lower right of the task bar:
"You've been signed in with a temp profile. You can't access your files, and files created in this profile will be deleted when you sign out. To fix this, sign out and try signing in later. Please see the event log for details or contact your system admin."
When I try logging out and then back in, I get the same problem. One other note: During the login procedure, this text appears in the bottom right of the screen:
"Windows Update. Your PC will restart in 2 days to finish installing important updates."
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Sep 15, 2014
I get an error showing specific module missing while trying to install MS Office 2013... I uninstalled older version using Microsoft fix it also..... Even that's is of no use... How to over come this error
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Dec 21, 2013
I upgraded from Windows 7 Ultimate x86 to Windows 8 Pro with Media Center x64 5 months ago.
I installed Office 2013 Pro Plus 4 months ago, last 2 weeks I tried to uninstall it (for some bugs) but it didn't fully uninstall because of "Printer Spooler" service was not available (It was an issue but I resolved it last week). So I tried to uninstall but I didn't find Office 2013 in Add/Remove Programs, I never-minded and tried to install Office today, it was 99% finished but it rolls back and give me an error "Microsoft Professional Plus encountered an error during setup" and I click "Finished" then the setup says "Microsoft Bootstrapper has stopped working" so I read in the internet and people says that some registry keys is still there so I tried the Office 2013 Uninstall Fix-It program where it is here but it doesn't find anything! So I found a video on how to uninstall Office 2010 manually, and I used it on Office Pro Plus 2013 but nothing! I opened Event Viewer and found the Office 2013 log:
Fault bucket , type 0
Event Name: OfficeClassicSetup
Response: Not available
Cab Id: 0
[Code] .....
The log is found in the attachments!
I have Windows 8 Pro with Media Center x64 and I tried installing both Office 2013 Pro Plus x86 & x64 and in this log I used x64!
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Dec 11, 2013
I am unable to delete winstore file in %temp% folder how delete the winstore file in temp folder. OS Windows 8.1 Enterprise Edition x64
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Mar 29, 2014
I am facing several weird problems in my Windows 8.1 installation. My first problem is that when I try to copy/create a file to my C: drive it throws an access violation error.
But this not the case if I copy/create a file in any of sub directories in C:. For example I can copy/create files to system32 or program files with any such problems.
My second problem is that I no longer get a popup when I connect a external HDD to my system. It doesn't even show up in "My Computer" I have to open up disk management and then assign a drive letter to the external HDD then only will it show up in File Explorer.
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Oct 22, 2013
I upgraded my Acer Aspire One netbook from Win 8 Pro to Win 8.1 via the Store. The upgrade went smoothly and it appears that my files and installed apps are all intact. However, IE 11 can't access the internet, can't display any web page. FireFox and Chrome work fine. Metro apps (including the Store) report that they can't find a connection to the internet and tell me to make sure my computer is connected.
I can access shares on my network although Windows Explorer reports that I am not connected to a network.
I've tried wired as well as wireless connection to my router with no difference. I tried turning off/on the Firewall.
I tried running netsh winsock reset from a command prompt and restarting which had no effect.
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Jul 20, 2012
I have installed Windows 8 RP, and everything works fine, except I cannot access internet from metro apps: IE, Store, New, Mail etc. Does not access internet, even though I have access to internet from Desktop? I have tried everything, and googled for hours without any useful result.
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Oct 29, 2012
i have just discovered my desktop mode is completely dead of internet connection, I cant use utorrent or email etc. the metro works fine its just the desktop that's dead. I run wireless
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May 27, 2014
Windows network and sharing center says that no Internet access but Internet is working (sort of conditionally ) This is a desktop computer with LAN Connection . only one adapter is shown in network devices. Currently we are in domain environment and behind Microsoft tmg.
When proxy settings are set to auto detect then browsing is not working on internet explorer 10 but it's working flawlessly in Chrome. however manually entering the proxy settings browsing is Internet Explorer works.
I tried browsing by ip address in internet Explorer but no luck. It's only on this one pc.
Windows is updated regularly. Scep 2012 is installed with latest definition and found no issue.
I have tried twice to Reset the windsock and tcp ip stack. Still same result. Uninstalled network card drivers still no luck.
Ip is assigned by DHCP. I manually entered ip settings no luck.
Scan with malware bytes anti malware found three malwares and quarantined but still no luck.
Network cable is tested ok.
Reset internet explorer settings and restart pc but still no luck.
Removed Internet Explorer and restart computer and then installed again and restart and still no luck.
Also tried disabling ipv6 no luck.
Internet Explorer 10 is needed as we have some custom applications that won't work with ie 11.
However when I login with another account (another domain user account) all is ok i.e. browsing in IE with auto detect proxy settings is working and also the network icon is not showing no Internet access.
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Mar 12, 2014
We got a new computer in the office and it is running Windows 8.1. We also have 2 older computers and they are running win XP. I have them all networked together and everybody can see and edit all files on any computer.So far so good.Here is the problem: MS Access will not open any database files. I get the attached popup. The file is not outside my intranet. It resides in a subfolder of "Documents". The folder is called "Data Base Files". As I said, the file can be seen by anu user, but can only be opened in the Windows 8.1 machine, where it resides. Q: how can I open the file on the XP machines? Of cause they all have Access installed. How do I get around the popup?
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May 12, 2014
Instead of going into my hotmail.com online account to check my email, I access email via Outlook. I used to have folders full of emails in Outlook; the folders are still there, but none of the emails are in them. If I sign in to my hotmail.com account on line, all of the folders contain the emails. Why the emails no longer show up in the Outlook folders?
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Jul 7, 2013
i cant access my windows 8 store
when i try to install apps it shows " you cant make purchase "
error code is 0x80070422
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Mar 4, 2013
Is there a way to change what temp is being displayed in the notification area? In mine, it showing 31 degrees which is associated to Temp1 and HD1...being both are the same. I would like it to display my CPU temp.
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Aug 14, 2012
All my stock metro apps are not working anymore. I get a no internet connection error but on Desktop my internet works fine.
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Feb 18, 2013
I tried to install .NET 3.5 Framework using windows 8 features (turn on or off).
But the window is empty like in the attachment (Image1).
when I tried to install from the Microsoft site it showed a window with two option of skip feature and preparing
after that it was replaced by a window like the one shown in Image2.
Applications like Adobe Reader or Office 2007 don't work.
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Aug 7, 2014
I have a Asus Laptop operating with Windows 8.1. It connects to wifi but none of the desktop icons can get to the Internet. Meanwhile most window tiles in the start menu have Internet access . For example I have the application "MegaTube" and that application has access to the Internet. As well as the weather app, which updates when connected to the Internet.
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Jul 27, 2014
I have 3 user accounts.
1. Administrator
2. initial user
3. new user
So the initial user is the one you are forced to create when first setting up Windows 8.1. It's a local user meaning that I set it up without signing into a MSA.
In both the Administrator and the initial user, all the WinRT apps/tiles work. Like the weather will show up and everything.
Whether I change the Initial User to Standard or Administrator, everything still works fine. Of course, the Administrator can't open WinRT apps which is standard and normal. And the initial user can't use apps without signing into MSA. But it all still works perfectly fine.
The problem is with the new user. The new user is meant to be in Administrator mode because it's my main account. But whether I set it up as Standard or Administrator, it's the same thing. None of my WinRT apps work.
Even when I sign into my MSA with the new user, it's still the same thing. It synchronizes to my OneDrive online. It recognizes that I'm completely signed in online. Yet it's still the exact same thing with the WinRT apps. None of them work. Even when I try to open up the Windows Store. It just continues to try to open, but doesn't go all the way through. So whether I'm signed into my MSA for the third user or not, it still gives the same problem.
I ran Windows Update, and it worked perfectly. Everything is up to date.
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Jan 7, 2014
The installation went easily and everything is set up but the Activation Wizard says it can't find an internet connection (which is nuts because I have Hughes Gen4 and have no issues with it, both wireless or wired).....and there is no phone number in the US to activate it anymore. Now what?
This is a full legal version and has already been updated by Windows Update so there are no issues with the product itself either.
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Jul 3, 2014
Having trouble installing PowerISO 6.0 64 bit. During installment i receive a error saying..
Extract: error writing to file sp-downloader.exe
How I can install this?
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Aug 1, 2014
Cant access to see hidden files and folders. I would suspect a virus, but iam not sure that's even possible. I got Malwarebytes, Super Anti Spyware and Malwarebytes Anti Root Kit, all show 100% clean. I need to see these files?
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Mar 5, 2012
Manage Permission Inheritance in Windows 8 | VISHY Media on technologies and gadgets
Ever get this message or worse, one that does not have the access button attached? you cannot read it, you cannot look at it and you cannot delete it.
There are even worse issues where the permissions are GREYED OUT and you cannot do anything to them. (see below for a solution)
Windows 8 Consumer Preview has a robust permissions scheme that is more geared towards business users rather than err, consumers. An inherited permission means that Windows 8 set the Permissions on a volume, drive, or folder, that same set of permissions will be applied to all folders underneath it.
The solution is to ENABLE INHERITANCE to the volume drive or folder to gain access:
Another solution is to ADD a group called Everyone and give them full control:
Finally, there will be folders where everything is GREYED out in the permissions tab so it seems to be impossible to make changes. EDIT: Check below to see possible solution!
This REALLY sucks and the only solution I have found is a reg hack called "Take Ownership"
Add "Take Ownership" to Explorer Right-Click Menu in Win 7 or Vista - How-To Geek
Install the reg (right click and install) then right click on the folder or drive and select Take Ownership. That will allow you to go back into permissions and select full read/write controls by users.
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Apr 23, 2013
I just got a laptop with windows 8 last week. I hate the things they are doing with windows, my last OS was XP. I found that the file path names were hidden by default and set out to change that. In doing so I changed the access permissions thinking that it would allow me to see the file paths and have access, but it didn't, although I did find out where to change the explorer settings so that I now can see the file path, even though it's not as complete as in XP. So here's the problem: I checked the access permissions on each user type to open things up, but now in explorer some of the folders appear as shortcuts with the little 'arrow in a box' icon, and when you try to open it, it refuses access. I'm thinking this might be to the changes in access permissions, but it might not be.
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Oct 25, 2013
I have the folder "Download master" and "Eltima Software" can be seen via program "flash decompiler" where as under windows explorer it doesn't show it. on rightside you can see I disable all hidden system files, enable show hidden files, I have also tried to type in directory path on the top of window explorer and nothing works, although I'd assume cmd will work and will show under dir but thats not what I want.I have also searched net can't find any information about this Download Master folder and its around 2 MB.
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Jan 28, 2014
I am having issues with Office 365... and frankly I would never sign up for a subscription service, but I got a great deal since I am a student on a multi-year subscription. I don't think my issue is subscription related, but is related to the office products.
I am running Windows 8.1 with all of the high priority updates installed, on my Acer Aspire desktop system with a I3 processor, maxed out memory, an SSD for OS/programs, and the original HDD for most data. The system came with Windows 7, and was upgraded to 8 shortly after I bought it, then 8.1 when it became available. I believe that the Windows 8 was loaded from DVD I burned as part of installing the SSD, and was a clean install. I mention this all in case there is some potential unedrlying issue based on the upgrade path.
I am running Avast (paid version) which runs clean when I scan.
The issue is that every office program I have tried fails almost immediately, when I either open a document, or if I select a document in Windows Explorer.
I have uninstalled Office completely then reinstalled.
Then I uninstalled, removed application's directory, cleaned a couple of registry keys manually, then reinstalled.
I have only installed one app that I can recall since the last time the office products worked for me, and that is Quicken Willmaker 2014. I have printed my will, so I will be uninstalling to see if it matters. Since it worked, I don't recall any Office related updates being downloaded.
Whether or not that program removal solves the issue, I plan to download and try CCleaner...
One other possible issue. It has always been flaky for me, but my IE 11 seems even more finicky than usual... This might be unrelated, or in my head, but I thought I would mention it in case it is relevant. I have not noticed any issues with other applications or functions.
Anything obvious that I am missing or that I should add to my to-do list?
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Jul 12, 2013
Prior to last week my computer was running Windows 7, the computer also has a 3TB MyBook external drive on which I ripped over 100 movies from DVD/Blue-Rays that I own (and still have). The reason for doing that was 1) so I could watch the movies on my TV without the hassle of inserting the dvd into the blue-ray player, and (2) reduce the amount of storage space (I threw away the original containers and put them in a simple DVD file).
Last week I installed a new internal hard drive and did a clean install of Windows 8. Consequently my admin account's user name was changed to be the same as my Microsoft live.com account name. Now I can't access any of the folders on MyBook without taking ownership of them one-at-a-time. That is going to be very very time consuming to do that for over 100 folders. Any faster way to accomplish this?
I don't know why Microsoft won't allow computer Administrator to access any folder on his computer. This is just dumb.
The situation gets even worse -- after taking ownership of the folders I still can't access any of the files or sub-folders. I have to do that for every folder and file, somewhere around 500 of them! I feel like just reformatting the drive and starting all over again.
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Sep 10, 2013
I have this annoying problem that just showed up recently since I've changed/upgraded laptops the past week.
I can't seem to access or rather run the files on certain folders for my portable drive. I've already changed permissions and made myself owner for the files but it seems it won't accept it and it's giving me off an error still saying that access is denied.
I've searched high and low on how to solve this but nothing seems to work.
- I tried the registry trick to "Take Ownership" and it didn't work
- Also tried various (advanced)security settings to allow/deny etc. No dice.
**Last option would be to reformat my portable drive and then just recover the emails again, will the permissions/ownership reset if I try to format the drive? Since deleting them is out of the option since I don't have "permission" for those folders/files.
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