Apps / Software :: Can't Use MS Office Without Internet
Jul 9, 2013
So my power went out today and my wifi was knocked offline. When I tried to turn on my Sony Vaio Touch it said "unable to access Windows without a Internet connection". I have the Home Office 365 program. I had to eventually wait for my wifi to turn on before I could create a MS Word document. This can't be right.
I recently installed Windows 8.1 from scratch. After installing Office 2013, I'm getting this error when launching Word: "Word could not create the work file. Check the temp environment variable." If I try to create a new spreadsheet in Excel, I get this error: "Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space." Memory and disk space are plentiful and definitely not the problem here.
Also, I can't save or open files downloaded with Internet Explorer, which I believe is related (explained below).
I tried running winword.exe /r and re-installing Office, but the problem remains.
I've verified that HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders is set to %USERPROFILE%AppDataLocalMicrosoftWindowsINetCache in the Registry.
Research seems to indicate that the Temporary Internet Files location in Internet Explorer (!) is the likely cause of the problem. Internet Explorer shows the Current location field of Temporary Internet Folders is blank.
I've tried changing/setting the Temporary Internet Files folder to both C:UsersProfileNameAppDataLocalMicrosoftWindowsINetCache and C:UsersProfileNameAppDataLocalMicrosoftWindowsTemporary Internet Files, but I get this error: "Windows is unable to gather information about the location you have chosen. Please select another, or verify that you have access rights to the location." I'm running an Administrator account.
If I try to open either of those folders in Explorer, I get this error: "C:UsersProfileNameAppDataLocalMicrosoftWindowsINetCache is not accessible. Access is denied."
I've tried Taking Ownership of both folders. I've tried removing the Read-Only flag from both folders. I've tried editing the security permissions and adding my specific profile name (Administrators is already there). I still can't access those folders.
The installation went easily and everything is set up but the Activation Wizard says it can't find an internet connection (which is nuts because I have Hughes Gen4 and have no issues with it, both wireless or wired).....and there is no phone number in the US to activate it anymore. Now what?
This is a full legal version and has already been updated by Windows Update so there are no issues with the product itself either.
I am having issues with Office 365... and frankly I would never sign up for a subscription service, but I got a great deal since I am a student on a multi-year subscription. I don't think my issue is subscription related, but is related to the office products.
I am running Windows 8.1 with all of the high priority updates installed, on my Acer Aspire desktop system with a I3 processor, maxed out memory, an SSD for OS/programs, and the original HDD for most data. The system came with Windows 7, and was upgraded to 8 shortly after I bought it, then 8.1 when it became available. I believe that the Windows 8 was loaded from DVD I burned as part of installing the SSD, and was a clean install. I mention this all in case there is some potential unedrlying issue based on the upgrade path.
I am running Avast (paid version) which runs clean when I scan.
The issue is that every office program I have tried fails almost immediately, when I either open a document, or if I select a document in Windows Explorer.
I have uninstalled Office completely then reinstalled.
Then I uninstalled, removed application's directory, cleaned a couple of registry keys manually, then reinstalled.
I have only installed one app that I can recall since the last time the office products worked for me, and that is Quicken Willmaker 2014. I have printed my will, so I will be uninstalling to see if it matters. Since it worked, I don't recall any Office related updates being downloaded.
Whether or not that program removal solves the issue, I plan to download and try CCleaner...
One other possible issue. It has always been flaky for me, but my IE 11 seems even more finicky than usual... This might be unrelated, or in my head, but I thought I would mention it in case it is relevant. I have not noticed any issues with other applications or functions.
Anything obvious that I am missing or that I should add to my to-do list?
I have Office 2010 installed and I just added another user to my computer. Most of my installed programs are available to the other user but for some reason Office hasn't carried over. It's for my daughter and I want her to have access to Word for homework, etc. Any way that I can share office with her user profile?
I just read the following,"Microsoft imposes a limit on number of times Windows or other Microsoft paid applications license keys can be activated on different PCs." I have MS Office Home and Student 2010 which came preloaded with no discs but have keys. When I need to format and reinstall I need to use the 64bit link to do so. " Does the information included apply to my formatting and reinstalling both or either the OS and Office?
I recently acquired an Office 2013 Professional download, and whenever and however I try to install it I get this strange error that I have never seen the likes of before (code 1920, Windows Font Cache Service failed to start).
I have included a pic of the error and the error log ....
I fire up my laptop last night and install the patch Tuesday fixes. Afterwards I go to start Outlook 13; I click the tile and nothing happens. I say heck with it for the night, I still have Outlook 10 installed so I start that to get through the night. This morning I root around to see what is going on. I take a look in the program files directory and see that outlook.exe (along with a ton of other executable and dll's) have been renamed to outlook.exe.bak.
If you wonder why I have both 10 and 13 installed, that is how the '13 install left it. I purchased 10 late in its life and got the free upgrade to 13. When I installed 13 it left 10 out there.
I have Windows 8.1 PRO. I have an Excel spreadsheet in SkyDrive. I can open the spreadsheet on my Windows phone and I can open it if I use a browser to access SkyDrive, but if I use the SkyDrive app tile I get an error that Windows doesn't know how to open Excel files. there is a SkyDrive desktop app and SkyDrive Webapps and a SkyDrive Metro app.So, you can't open Office documents using the SkyDrive app?
Although I have an Oo shortcut icon on the Desktop & a listing under 'Documents', I also have an Oo tile in the Start menu. Why when I select the tile does it open on the Desktop. If I delete the shortcut icon & the Document listing will this allow it to open as a full-screen site from the Start menu?
I downloaded the hebrew language pack for my version of office, but it won't install. It says I am running the "preview" version of office, and I can't install a language pack on it. True that I once had that version, but now, I am running an activated professional plus with all updates.
I then tried downloading a full installation file for hebrew office 2013, and choosing the "repair" option instead of "install". It "repaired" everything, but I still don't have an option for hebrew interface in the language tools.
Is there a way to manually install the language interface files I need?
Having issues with my installation. I've tried man methods but an Error always occurs. It says something about my invalidity to install due to previous trial versions of microsoft office is already installed. The thing is, i have no office in my rig yet. I've tried installing trial versions then uninstalled it, but still the same problem occurs.
My laptop is still running Vista, so when I upgrade to Windows 8, I'll have to do a clean install.
I don't mind having to re-install all my programs, but I need to be certain I'll be able to re-install Office 2007, since there's no way I'm going to buy it twice for a single computer.
I've read that Office can indeed be re-installed after the upgrade, but I haven't found any information on exactly how to do this. Any step-by-step guide on re-installing Office, including a list of all the information/codes I'll need to get hold of (for example, will I need to find my product key?) for the process?
After applying microsoft updates about a week ago, office stopped working. finally saw that executables were all renamed w/.bak ext. I tried renaming, just comes up with an error and still none of the office apps. work. I wanted to reinstall, but having problems finding key code, used several 3rd party key code finder apps. But will not find 0ffice 2013. shows office 2013 is installed in control panel/programs. I need access to my calendar desperately.
I have just got a new laptop with Windows 8 I have downloaded Office 2010 (as I don't have a CD) but when it loaded It gives me an option to open in verious apps but none of them allows me to install to the OS ....
Downloaded Office 2010 (had a disc but without driver wouldn't play). Used the key that came with the disc. Downloaded ok. I can find it in the apps, I can even have it open but when I try to open a Word file I receive in an email for example I get the screen that asks me to either buy it or if I already have it, to enter the key. Enter the key and it says it's not valid, but is the key I used to download.
I installed Office 2013 two weeks ago. The setup automatically pinned Office apps on my start menu. But after couple of days, the icons from some of the office apps automatically got erased from the tiles and now it looks so ugly. I tried re-pinning apps on start menu but it didn't work. I also tried sfc /scannow but it was in vein. How to fix it and get the icons back on the tiles?
I try to reinstall office 2013. I followed everything.
I have tried the auto fix remove office registry. I also deleted everything related in program date, program Files, program(x86). I deleted everything related to office in registry. I also tried clean boot, turn off all start app, run only system service, turn off printer spooler.
I have done all those but still get the same error message, ' Setup bootstrapper has stopped working'.
I get an error showing specific module missing while trying to install MS Office 2013... I uninstalled older version using Microsoft fix it also..... Even that's is of no use... How to over come this error
I upgraded from Windows 7 Ultimate x86 to Windows 8 Pro with Media Center x64 5 months ago.
I installed Office 2013 Pro Plus 4 months ago, last 2 weeks I tried to uninstall it (for some bugs) but it didn't fully uninstall because of "Printer Spooler" service was not available (It was an issue but I resolved it last week). So I tried to uninstall but I didn't find Office 2013 in Add/Remove Programs, I never-minded and tried to install Office today, it was 99% finished but it rolls back and give me an error "Microsoft Professional Plus encountered an error during setup" and I click "Finished" then the setup says "Microsoft Bootstrapper has stopped working" so I read in the internet and people says that some registry keys is still there so I tried the Office 2013 Uninstall Fix-It program where it is here but it doesn't find anything! So I found a video on how to uninstall Office 2010 manually, and I used it on Office Pro Plus 2013 but nothing! I opened Event Viewer and found the Office 2013 log:
Fault bucket , type 0 Event Name: OfficeClassicSetup Response: Not available Cab Id: 0
The log is found in the attachments!
I have Windows 8 Pro with Media Center x64 and I tried installing both Office 2013 Pro Plus x86 & x64 and in this log I used x64!