Apps / Software :: Broken Apps After Updating To Windows 8.1?
Oct 17, 2013
After I updated my Windows 8 x64 Lenovo y410p PC to Windows 8.1 from the app store and updated and repaired all possible apps from the store, there's 5 apps (that appear without images):
Microsoft.Camera
Microsoft.WindowsLive.ModernPhotos
Microsoft.Bing
Microsoft.WindowsLive.Chat
Microsoft.MicrosoftSkydrive
That when I try to run them, I get the message "This app can't open" and it asks me to check the Store for a fix. When I click the button to do that, the Store opens and I get the message "There's a problem with the app you're trying to run, and it can't be repaired by Windows Store." I'm guessing these are the old apps from Windows 8 that are no longer supported on Windows 8.1 (since I also have separate working Photos, Camera, and Skydrive metro apps). The only exception is that when I run the broken chat app, the Store app offers to repair the Mail, Calendar, and Peoples app, but that does not remove the broken chat app. How do I get rid of these apps, since I can't uninstall them from then normal uninstall menu?
Here's what there apps look like: Photo Album - Imgur
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Sep 27, 2013
Re-installed Windows 8 along side Windows 7 (because I can) and seem to be having issue with the updates of the default Windows 8 apps included with Windows 8. Says it's pending, but nothing is happening. These apps are for News, Finance etc etc. Pretty much all the default windows 8 modern apps.
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Aug 27, 2014
For more than a week now, the above situation have been occurring. I have "scoured" the web and tried a lot of "solutions" and none as at yet have normalized my situation.
I am suspecting that I might need a registry solution, since I cannot refresh my installation- I upgraded to win 8 from win 7 online.
Also, the Skype app crashes almost as soon as it finishes loading and returns to the start menu. But, there is a sign it is still running and whenever you click on it, it trips off again.
I have uninstalled and re-installed several times, ran the apps troubleshooters many times, checked that the time service is running, synchronized this and that, etc to no avail.
My Mail Live tile do not have the option to turn on/off live update but the Calendar and People tiles have it yet none is updating.
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Apr 28, 2014
Lots of my apps deleted themselves without me doing anything, and some other (the Microsoft ones: weather, bing news etc, plus Flipboard) are just broken. When I try to open them, there's a page of the color of the app (red for news, light blue for weather......) without the app's logo and then it comes back to start screen.
I also tried to download them again from the store, and this is what happen. Under the "instal" button there's a message: "You already have this app. You can download to this computer", which it's ok, but if I click on Install, notification appears on the top right; tapping on it doesn't do anything, and the app isn't in the app folder. When I uninstalled and re-installed Weather (which wasn't disappeared, but broken) the app worked again.
The only "weird" thing that I remember I have done is to empty the bin, as I had memory full and wanted to gain some space.
Do you think this can be a malware? I already tried to open a new account, and it works just fine.
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Oct 31, 2013
Many of my live tiles (Weather, Fitness, Music, Games) don't show anything aside from their logos. They are turned on. I've probably quadruple checked them at this point. For troubleshooting, I have:
Verified that those tiles are turned on.
Verified that the time service is running.
Verified that all the apps and/or their licenses are synced.
Uninstalled/reinstalled the apps.
Removed McAfee (replaced it with Avast free).
Run the UI diagnostic/repair tool that you guys have in one of the long stickied threads.
Verified that they're set to animate via appearance and performance settings.
It looks like the tiles are receiving data, as the Weather app currently has a little 'i' icon in the bottom right hand corner, and there is a weather alert in my area. It's just that there's no temperature/background. It's just the blue tile with white sun. Very odd.
Refreshing this computer is not an option, as I use it for work as well as general computing use.
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May 31, 2014
I have Windows 8.0 and I keep getting this message while trying to update the video app from the Windows Store. Is there any way to solve this problem and download the update to this app?...or Is there another app I can use to replace the video app?
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Nov 27, 2012
I can't install new apps or update existing ones.
Each time I attempt to install or update through the app store I receive error message 0x80072ee4 or 080073cff. I tried:
1. Performing a clean boot. (Disabling all non-microsoft services and startup items)
2. Using the SFC /SCANNOW option to verify the integrity of windows files.
3. Clearing C:/Users/Myusername/AppData/Local/Microsoft/Windows Store and C:/Users/Myusername/AppData/Local/Package to clean the cache files.
4. Clearing C:/Windows/SoftwareDistribution and restarting the Windows Update service.
5. Verifying that all windows services are running.
6. Disabling NIS 2013
7. Running troubleshooter
Nothing works. Don't tell me to run the windows restore function.
1. I don't consider that to be a genuine solution. (What if the same thing happens again?)
2. I don't plan on reinstalling all 50 non-windows app store applications.
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Aug 28, 2014
Within the last month or so, shortcuts on the start menu haven't been refreshing when their respective icons actually change. This only pertains to 3rd party programs and games--not those downloaded from the Microsoft store or included in Windows by default. For example, Steam recently changed the design of their logo. This change was never reflected in the start menu.
There are at least several other apps, like the PortableApps launcher, that the same is happening to. I've actually had to go to the entry in appdata and completely remove them and re-add them to get the changes to show. Never had an issue with anything like this until relatively recently, though I can't place one particular event as being definitive. It may have been like this for even longer and I wouldn't have known until a few things updated anyway.
See system spec for details, as everything is up-to-date. It would be nice for software to update icons and have those changes reflected rather than having to add manually.
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Jun 17, 2014
I do prefer a local account but when i try to install new apps from app store Windows 8.1 asks me to switch to a microsoft account.
Can I install apps with a local account? and how can i understand if I have a local account or microsoft account.
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Nov 5, 2012
i had a bunch of images of a chest of drawers i wanted to sell. On my windows 7 PC all the previews showed the images sideways (landscape when they needed to be viewed in portrait). this is not a problem - expected behavior.
On the windows 8 PC all the images appeared portrait and in the correct orientation. images looked perfect. i understand that windows 8 reads the exif data and autorotates the images on previews and in the galleries. a neat trick.
On the windows 8 PC i put an ad on the website that i wanted to sell the drawers, and when i selected the images they previewed portrait in the file browser too. when uploaded the images all came out sideways (landscape) on the website.
this might seem like user error or a rudimentary problem at first, and trust me i have many years as a system admin under my belt, it is going to cause many problems of a similar nature for every user that touches it.
Windows 8 leads you to believe that your images are correctly oriented firstly, and then does not provide an easy way to adjust and save them even if you do know that they need to be adjusted. even in the windows photo viewer on the desktop (non metro viewer) you can rotate an image as much as you like with the buttons and it will not auto save it like it does in Win7.
In Win7 you could see that the image needs adjustment and its a good prompt for you to action, so you open it, rotate it, and it is automatically saved by the photo viewer so then whatever you do with it, it will be oriented correctly.
what i find absolutely crazy is that windows knows the image needs to be rotated, but does not save the image after it autorotates it, so it lulls you into a false sense of security.
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Apr 21, 2014
I've recently noticed a Windows update that changes the way you close apps, amongst a number of other things.
What it was:
What it is now:
This update was unticked in the 'Update and Recovery' section. Every other update had a checkbox ticked, this one didn't.
Other changes bought along by installing this update:
- New applications in the 'Apps' section of the Start menu are now highlighted with a greybox.
- Shut down options now in the start menu (and search, I'm not sure)
One extra thing that seems to be around depending on... something.
This one's related with Chrome. Usually when you start typing in the url box, your search terms are cut off with a rounded border going around. This box has disappeared with the latest update, but I have seen this happening in earlier versions of Windows.
With:
Without:
Opinions on these changes?
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May 19, 2013
It is possible update for all users the Windows Store apps with a local account belonging to the Administrators group? Then, I believe that the management of updating of the Windows Store apps can also be managed only by administrators. Right? If so, how do I do this?
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Apr 20, 2014
Ever since this new update with 8.1 I can't install any new apps... I first noticed when my Mail app stopped working and froze my computer. So I uninstalled the app and when I tried to install it back I get the screenshot below.. So I tried Yahoo Mail, some games, some other apps.. Nothing will work. Mail finally said it installed, but it's not on my computer and the app store says it's already installed. I have my own custom built computer, if you need the specs look under the specs drop-down, it's all there...
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Jun 14, 2014
is there a registry tweak to close quickly windows 8.1 apps?
i mean i can use f4+Alt
but i mean the timing when i close an app clicking with the mouse ,draging it down and wait (3 seconds i guess)
is there a tweak to reduce the 3 seconds? for example to 1
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Aug 4, 2014
For some reasons, unknown by me, i try to access multiplayer mode on my gaming apps that allows online access will not connect to the internet. It tells me that i am not connected to the internet when i am clearly connected to it. My internet is through router and it works fine; i can access my browser just surfing the web. Its just this specific thing that i desire to fix badly.
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May 30, 2014
every app I try to install always says pending and never downloads.
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Aug 19, 2013
My upgrade from 7 Pro to 8 Pro was smooth.
I tried to use location on the Bing weather app and it was over 100 miles out. Couldn't figure out how to solve this so uninstalled it.
Then I did something obviously stupid, I did a restore. I thought that by 'all apps' WIndows 8 did not mean programs, but it evidently does (a slight rewrite would make that clearer to those of us who don't identify all apps as including programs).
Ok, I had to reinstall programs, a nuisance but that's all. However, all my Bing apps are now gone.
They appear in 'Your apps' in the store as in my computer named DOUGW-PC but a search doesn't find them. Reinstalling doesn't do anything either. I can install new apps and they show up fine.
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Oct 20, 2013
having installed and configured all the software I need, I felt almost ready and relieved to finally create a backup image of my system. However, I have just realised that most built-in Metro Apps have stopped working.
In detail, Weather, Maps, Mail, Skype, Calendar, Contact, Stocks (and probably few more) do not work, i.e., when I click-open them, there is the short animation in which the App symbol is magnified to full screen, and then immediately afterwards I am sent back to the Metro interface. However, the apps do still appear in the Metro Apps' taskbar on the left side of the screen. Re-Opening them from there leads gives the same result.
Very few apps work, like Skydrive, Photos and Store.
I can confirm that I neither had this issue with Windows 8 nor right after my Windows 8.1 installation, which is when I checked Metro apps for the last time.
What settings in the meantime have caused this disruption, I can only say that I have not done any real work with the computer since the fresh install but merely installed and configured everything to my specifications.
Just for the sake of ruling out some possible causes, I can confirm that: I have no third-party firewall or antivirus programs installed; that I have no nvidia or ATI/AMD graphics card, just the Intel HD 4000 onboard graphics; and that I use the most recent drivers everywhere.
I have already read Windows Store Apps Troubleshooter - Fix Apps in Windows 8 and gone through most of the points, except the refresh install, which I would like to avoid since this is a newly installed computer.
The following errors are reported in the application event log of Windows:
1) Event id 10: "Fehler beim Laden der Anwendungseinstellungen for Paket "Microsoft.BingMaps_8wekyb3d8bbwe". Fehlercode: 5" This is the original German message, translated to english this means:
"Error loading applications settings for package "...". Error code: 5"
I get this type of error for every app I launch, and a few more errors like:
2) Event id 5973: "Translated: The following error occurred while activating the app "...": The remote procedure call failed. You can find more information in the protocoll/log "Microsoft-Windows-TWinUI/Idle""
3) Event id 1000: "Name der fehlerhaften Anwendung: Map.exe, Version: 2.0.2210.2336, Zeitstempel: 0x5257124f
Name des fehlerhaften Moduls: Windows.UI.Xaml.dll, Version: 6.3.9600.16408, Zeitstempel: 0x523d4b78
Ausnahmecode: 0xc000027b
Fehleroffset: 0x0000000000a4f30a
ID des fehlerhaften Prozesses: 0x16bc
[Code] .....
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Aug 11, 2014
I've had windows 8 for a bit, but since I've installed the OS not a single one of my windows apps will work. I've tried a lot of options and none fix it. I will open up a app ( windows store app or PC settings for example) and it will open and display the icon and blown up screen then immediately minimizes and will not allow me to maximize it. I'm so tired of it! I can't download any new apps or update my old ones let alone use any of them. I ran a basic trouble shoot through Microsoft and it came up at one point saying I need a Microsoft account. which is crazy because I've put in my CD key like 50 times and registered it when I put the OS on this computer . Windows 8.1
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May 26, 2014
In Windows 8.1 Update, it is possible to update, for all users, the Windows Apps with a local account of Administrators type?
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Feb 20, 2014
I really like windows 8 and stuff, but ive been having problems with windows 7 so i decided to install windows 8.1 and never look back, but it appears that ive had an issue for the first time ever with windows 8.x
So I was trying to make this game called blacklight retribution run on windows 8 (it crashes for some reason)
And at some point i was installing some radio apps for the metro interface and trying to play the game at the same time (my PC is pretty weak -3.1ghz AMD processor, 4gb ram, 500gb hdd and a radeon 3300 hd integrated graphics card)
So my windows 8.1 (with the latest updates) crashed with the all-cool-new-bluescreen-of-death and after that my windows store app renders its content as if its broken, here's what it looks like:
I restarted windows numerous times, but the windows store app still appears to be "broken" but other apps seem to work as they should.
I am new to windows 8 and I couldn't find a way to restore windows to an earlier point, I know a very straightforward way - reinstall windows 8.1.
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Oct 28, 2013
I have a Windows 8.1 and a problem with my apps. When I try to open weather, finance and other apps, They show their start-up screen and in a couple of seconds they're gone - I am brought to my metro screen... Tried to reinstall the apps, but hadn't got any luck...
But wait, it get interesting: Even though the weather app crashes, I have a live tile option on for that app, and it shows me weather nicely.
Here are some of the errors from Event viewer:
Failure to load the application settings for package Microsoft.BingMaps_8wekyb3d8bbwe. Error Code: 32
Failure to load the application settings for package microsoft.windowscommunicationsapps_8wekyb3d8bbwe. Error Code: 32
Failure to load the application settings for package Microsoft.BingWeather_8wekyb3d8bbwe. Error Code: 32
Failure to load the application settings for package microsoft.windowscommunicationsapps_8wekyb3d8bbwe. Error Code: 32
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Jan 31, 2014
When I try to download Metro apps from Windows Store, I receive an error message saying "Something happened and this app couldn't be installed. Please try again later. Error code: 0x80010108".
I Googled it and tried to reset Windows Store cache by wsreset.exe but it didn't work. It occurs to every app I try to install.
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Feb 11, 2014
Is it possible to download free apps from Windows Store directly (without going through "Windows Store" icon/apps in Windows 8.1? I'm having a problem with Windows Store in my OS, whenever I try it, it just said no network connection, but I can surf no problem using FF/Skype etc. If I can go directly to Windows Store website and download the apps directly from there, it'll be awesome, but everytime I tried, it just goes back to my OS Windows Store.
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May 1, 2014
why Microsoft pushed these Store Apps out and then screwed them up? I have some installed which work fine, but when trying to install others - they won't open. are being offered by Microsoft but there seems to be no solid explanation.This along with the real mess up on Update 1 for many users make me wonder who is in control of Windows.
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May 26, 2014
My father did a system restore and Windows 8.1 and Appex and Microsoft apps started giving errors. It seems.the files are missing. How do I fix this without reinstalling Windows?
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Dec 30, 2013
I am using Windows 8.1 pre-installed on a new laptop used mostly for business, and use a mouse, keyboard and graphics tablet. I find that frequently a "Windows Accessories" app Windows Journal for note-taking and handwriting conversion opens a new file for no apparent reason. I have had as many as 20 empty windows start) and want to disable this but can't find away to.
When showing apps as tiles, there is no "uninstall" option for Windows category items (Accessories, Ease of Access, system) as far as I can see.
In Control Panel / Programs & Features/ there is no Windows Accessories Item.
In the Settings/PC settings/Search and Apps/App sizes only a couple of these "Accessories" are shown (e.g. Calculator and sound Recorder) but most others including Journal aren't.
Is there any other way to disable or remove this app?
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Jan 28, 2014
I am having issues with Office 365... and frankly I would never sign up for a subscription service, but I got a great deal since I am a student on a multi-year subscription. I don't think my issue is subscription related, but is related to the office products.
I am running Windows 8.1 with all of the high priority updates installed, on my Acer Aspire desktop system with a I3 processor, maxed out memory, an SSD for OS/programs, and the original HDD for most data. The system came with Windows 7, and was upgraded to 8 shortly after I bought it, then 8.1 when it became available. I believe that the Windows 8 was loaded from DVD I burned as part of installing the SSD, and was a clean install. I mention this all in case there is some potential unedrlying issue based on the upgrade path.
I am running Avast (paid version) which runs clean when I scan.
The issue is that every office program I have tried fails almost immediately, when I either open a document, or if I select a document in Windows Explorer.
I have uninstalled Office completely then reinstalled.
Then I uninstalled, removed application's directory, cleaned a couple of registry keys manually, then reinstalled.
I have only installed one app that I can recall since the last time the office products worked for me, and that is Quicken Willmaker 2014. I have printed my will, so I will be uninstalling to see if it matters. Since it worked, I don't recall any Office related updates being downloaded.
Whether or not that program removal solves the issue, I plan to download and try CCleaner...
One other possible issue. It has always been flaky for me, but my IE 11 seems even more finicky than usual... This might be unrelated, or in my head, but I thought I would mention it in case it is relevant. I have not noticed any issues with other applications or functions.
Anything obvious that I am missing or that I should add to my to-do list?
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Feb 25, 2014
I updated windows 8.1 pro with wmc from store.I had NO problems, received no error messages, had no dc's, the power didn't shut off, the download didn't stop .. literally nothing went wrong. After update everything worked fine. All the apps are downloaded and were working fine.
But,After 2/3 months since updated, I suddenly noticed that every live tile / folder / app / game / setting etc. which were working fine, now not working.When I clicked on any tile, nothing happened. It just went to a blank green screen because my background color is green. It appears on the left upper corner as opened but doesn't run. When I click, I am send back to Start Screen or Desktop. Even Store and Windows Setting stopped working. So, naturally i started checking the web for answers, but couldn't find a solution to the exact problem i was having. I saw countless posts of people saying "Just uninstall / re-install the apps" but at first, I couldn't get my App store app to run. Again, it was just blank after several minutes of waiting. I was able to download it after using the search bar menu on the right side of my computer, and was able to start installing some apps.
So i thought that everything was going to be ok, but then I ran into another problem where some of the apps wouldn't install, and I received an error message with the code/number of 0x80070002.
So, at this point, only a few of my apps are working due to the simple fact that I was able to re-install them, but the others I can't re-install because of this error message.
FIRST SOLUTION:I found a thread online that someone had created with a simple fix to about 2-3 errors on the tiles. This is a simple powershell script to re-register some apps so that they can run again. This worked to fix my app store app and setting, but only that apps. The app update is still not working.
I have another windows live ID, and when I log in with that Id, all my apps works normally! I am out of sorts now.
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Sep 15, 2014
After installing all available updates of windows 8.1, my checkbox for "Show windows Store apps on taskbar" simply disappeared from the taskbar properties. Moreover, the on and off option from Settings -> Change PC settings -> PC and devices -> Corners and edges -> App switching also seems to be forever gone. In other words when I open an app I can't close it (Esc isn't working any more or X option) and I can't see it on the taskbar
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May 23, 2014
i'm running Windows 8 Home Premium.I'd like to increase my startup speeds, I already disabled as much as I can in Task Manager, msconfig, etc.In the Task Scheduler, it shows Metro Apps are taking CPU time at startup though. After much searching on the topic, I find very little about how to disable the Metro Apps from starting up. The main one I want to disable is "Mail, Calendar, People, and Messaging". I do not want to uninstall them, I just do not want them to do anything until I open them. It takes over 2 minutes of CPU time at startup for that one Metro App to fully load, and most of the time I never use it.
I have tried going into the Permissions of the App, and I disabled all of its Permissions to run in background of lock screen and everything. Still, it loads in Task Manager and takes CPU time.
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