Apps / Software :: Bluetooth / Skype And Netflix Won't Work
Jan 30, 2014
I have just refreshed my pc because I was having numerous problems with it and it turned out to be a bad stick of RAM. However, now I am having software issues. Whenever I try to make a call on the desktop version of skype, the program crashes. Whenever I try to open HP support assistant, the program crashes. When i am using the metro app version of skype I get a weird artifacting type problem on any of the buttons. I have this same problem in internet explorer and on Netflix. Netflix will not play on Chrome. It will play on IE, but with the button artifacting problems. My computer will not pair via bluetooth with my phone.
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Oct 26, 2013
Windows8.1 do not recognize any bluetooth., But Windows 8 will be easily identified. Install bluetooth driver in Windows 8.1, but I do not know why I can not be activated.
Model: Asus k53sd
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May 1, 2014
Access to a mediatek/ralink bluetooth driver for the HP envy H8-1520t desktop. When I attempted to "upgrade" this Windows 8.0 machine to 8.1, it completely trashed the computer. Second attempt, Win 8.1 installs, but bluetooth no longer works.
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Jul 27, 2014
I have 3 user accounts.
1. Administrator
2. initial user
3. new user
So the initial user is the one you are forced to create when first setting up Windows 8.1. It's a local user meaning that I set it up without signing into a MSA.
In both the Administrator and the initial user, all the WinRT apps/tiles work. Like the weather will show up and everything.
Whether I change the Initial User to Standard or Administrator, everything still works fine. Of course, the Administrator can't open WinRT apps which is standard and normal. And the initial user can't use apps without signing into MSA. But it all still works perfectly fine.
The problem is with the new user. The new user is meant to be in Administrator mode because it's my main account. But whether I set it up as Standard or Administrator, it's the same thing. None of my WinRT apps work.
Even when I sign into my MSA with the new user, it's still the same thing. It synchronizes to my OneDrive online. It recognizes that I'm completely signed in online. Yet it's still the exact same thing with the WinRT apps. None of them work. Even when I try to open up the Windows Store. It just continues to try to open, but doesn't go all the way through. So whether I'm signed into my MSA for the third user or not, it still gives the same problem.
I ran Windows Update, and it worked perfectly. Everything is up to date.
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Jun 4, 2013
I just bought a computer with Windows 8 and I have a little problem.
Skype and Messenger are together now. It's ok. But my Messenger contacts are on Skype AND on the app Messages. And when one of them send me a message I receive it on both Skype and Messages apps.
How can I change this ? Can I juste disable Messages app ?
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Aug 3, 2014
I've been having an issue that popped up today. Out of nowhere, my game (age of empires 2 HD) froze for no reason, my audio cut out completely (was listening to youtube in the background), and my skype crashed, along with videos on youtube not able to be watched anymore (they would sit at 0:00 and never advance). I also tried to launch another game after this, and it crashed immediately. My flash plugin also crashes as well. I have had this computer for about a year, and although I've had bluescreens, I've never had this issue.
So far, I have tried restoring my computer to a previous setting. This works for a few hours, but then it reverts back to the crashing of games/videos/skype.
Edit: just incase this could be relevant, I was experiencing BSOD's early after I bought this computer. Here is a thread from the BSOD section about it: WHEA_UNCORRECTABLE_ERROR on new system
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Feb 17, 2014
i come across a little issue with windows 8, skype stops responding then once skype stops responding everything else just laggs with it, but by the time i get windows taskmanager open to close other apps it just responds normally. is there a way i can speed up windows 8? i stopped about 14 apps from startup that i thought was the problem then my computer just came up with the same not responding thing for windows 8 skype desktop application not background application, is it because i have a third party app for microsoft ? or should i swich back to the default skype? i don't like the default skype but if i have to use it i will. if there is any tweaks to make windows 8 apps always respond quicker
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Sep 15, 2014
Skype on 8.1. When I look in the task manager->start up its not listed.
However, I then get messages and calls - so it must be running
Of course, with the tile version there are no settings that I can find to turn the darn thing off and it doesn't appear in the system tray.
How can I take control over skype so that it launches when I want it to?
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Feb 21, 2014
Have Skype on windows surface, however sometimes when I answer the camera doesn't turn on but I can hear voice. I believe it might be might be that I have two different versions on this computer because I can answer one pop-up but still see it ringing. restart tablet and call the person from my windows app and it is fine.
here's the catch---why when I go to my control panel can I not find the program? it shows up on my app screen but clicking all relevant selections on the control panel-it is no where? my past experience says maybe I have two versions on the computer or I need to install and reinstall the program with the latest, but unless I go looking for the actual folder it is non-existant.
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Sep 3, 2013
Whilst on holiday I used a friends laptop with Windows 8 so that I could use Skype to call people. It was not set up so I had to do it. I didn't realize that I had synced my Skype to my friends Microsoft account and to her hotmail address. Now whenever I get a call or message to me on skype, she now gets it too.
I have tried to log out and other things, but it says that it is now tied to her. I'm running a different Windows to her so I am unable to work my way around it.
HowI can remove my Skype account from her Windows 8 account?
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Jul 26, 2013
Skype-Modern App
Ok, I'm using the Modern Skype app and I want to change my picture.
So I click on my user pic and I am taken to My Pictures folder.
But I don't wanna be there, so I "Go Up" to the Users Folder and click/open Play. But I do not see App Data listed.
What I would like to do is browse to this specific folder without leaving the Modern Skype app.
c:UsersPlayAppDataRoamingSkypePictures
Why? Because that is where the picture I wish to use is located. I am well aware that I could drop out of the Modern interface and copy/move the file from there to the My Pictures folder.
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Jul 10, 2014
there is no user interface in skype software except for the blue background.There is no Username and password field in the software.I am currently using the most recent skype update.
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Jul 31, 2014
SKYPE needs an ID (usually a Microsoft ID). Now is there anyway I can test a connection from My computer to phone or the reverse. AS I have only a single Microsoft ID I can't test this. I don't want to wait until I'm over at someone else's house to set this up. Is there a way you can test a SKYPE video call between your own laptop and your mobile. I just want to see if the video works both way.
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Aug 4, 2013
I just upgraded our computer to Windows 8, but it crashes during a Skype session. I installed the Windows 8 desktop version of Skype, not the app version. I need the small window on top of the screen, and this is only possible with the desktop version, not with the Windows 8 app version!!
I already reinstalled Skype, but the problem persists.
I attached the SF file for analysis.
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Jan 29, 2014
I purchased a new laptop with Windows 8 OS pre-installed and SKYPE application pre-installed as well.
This new way of Skype behavior is very annoying. How I may return into classical use of Skype, as it was in Windows XP and Windows 7, where I had a Skype shortcut on my desktop and clicking the Shortcut opens the Skype application directly in the desktop.
When Skype in Windows 8 opens in a new lay out feature is very uncomfortable and unfamiliar. how to get back to the previous classical way of behavior for Skype.
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Oct 24, 2013
I just recently purchased a Skype number and I have a few emails telling me that I have a new voice message and I should sign into Skype to listen to them.
So I signed into the metro style Skype app on windows 8.1 but could not find voice messages. I tried on the surface rt app but no option for voice messages. I tried logging into the Skype website and again could not find my messages.
So how does one listen to their voice messages in Skype?
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Jun 27, 2013
ok basically, if you look at the pic im providing, you can see how skype is grouping multiple windows in the taskbar consistantly and its the only program thats having this issue
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Jul 17, 2014
So I have a pdf that needs to be faxed to a certain fax number.
Is there something in Windows 8, Skype, Office 2013, that can do it? Or maybe a good app that can be installed?
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Jul 24, 2014
When I open it and log in it doesn't I'm online. I can't even send IM mesages, I only see gray circle on the right side spining. Sometimes when I restart it It all works. But most of the time it doesn't I tried changing port number, reinstaling skype etc. Also skype.exe can't be killed in TM. I get info that Acess is denied.
I use windows 8 and latest version of skype.
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Nov 9, 2013
he Skype Integrated Metro only works intermittently. I can see the Caller but they can sometimes see but not hear me. I've checked sounds settings within the App without success.
No such problem when using the Desktop Skype. Might the combination of Metro App and Desktop version be causing trouble? Should the Desktop version be uninstalled?
Just tried the Logitech Web Cam software and found a log-jamb with the sound slider. Don't know why but I've now got it working again with both App and Desktop versions and back in business again.
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Aug 12, 2014
I can access all my browsers but things like Skype and Steam won't open I was having a problem with a program yesterday that unpacked in the temp folder incorrectly and I have been trying to fix that since then I had to work yesterday or I would have resorted to something like this much sooner I am told that my hard drive needs repaired when I try to do a system restore on it to before I had the problem but I do scan and repair and it does nothing I have done scan and repair several times and right now I am using avast for my virus protection and I turned off my firewalls so those aren't a problem I am running a scan with avast right now for the full system but I'm not positive if it will bring up the error so that I can fix it I don't have a restore disk it didn't come with one when I got it and it is set to only do a refresh or recovery with a restore disk after I sent it to the company for a problem that it would randomly shut off when not plugged in and was fully charged I
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Mar 6, 2014
Ever since skype updated to 6.14, I've been seeing excessive ram use after only a couple hours.
So..I devised a simple test, I closed and then relaunched skype to free the ram and then timed it.. after 3 hours roughly.. heres the ram consumption by skype...
The only things that have business seeing that kind of ram use are games(starwars the old republic can reach a gig and a half's consumption before Windows 8 starts shedding non essential items from the cached memory), flash games, streaming videos, 3d modelling programs, and a few other things I cant think of off the top of my head.
that said..thats grossly excessive use there.
Its not a virus, its not malware or spyware, I've already scanned for that...twice, using extensive scan options.
I cleared my message cache, reset IE as I know skype uses some of those settings, uninstalled and reinstalled skype.. past nuking my current os install I've got nothing left to throw at this.
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Oct 23, 2013
Platform: skype, desktop program, not the Windows 8 metro app
Ok Skype for some reason seems to think its december 8th of all things, we've confirmed the computer's date/time settings are correct...
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Dec 26, 2013
How can I pin Netflix to Start (metro) in Windows 8.
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Aug 8, 2014
On my last PC (Windows 7) i had a SMS editor that allowed me to read and send messages from a GSM phone, on this new Windows 8 there doesn't seem to be one available, i have most other things like sending files etc. the bluetooth is Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter.
It was this one - [URL]
how i can add this or do i need to uninstall the current stack/suite?
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Dec 16, 2013
I have the version of Windows 8.1 that does not include Remote Desktop. I want to be able to control my HTPC which is running Windows 8.1 from my other Windows 8.1 PCs. In particular, I want to be able to use one of these other PCs to launch and control the Netflix and Hulu apps.
I tried TeamViewer, but it seems to change the screen resolution when I login with it to something that is not supported by the Netflix or Hulu apps. Something like Xbox Smartglass, except instead of controlling an Xbox, I want to control another Windows 8.1 PC.
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Jul 1, 2014
I setup a subwoofer to run from the pc from the orange hole to the sub via a 3.5mm to rca cable. I can't get it to play sound from any other program other than pandora, battlefield and youtube. VLC, netflix, mediamonkey all ignore the sub and don't use it. My speakers are connected to the computer through the green hole to the t amp (no sub out on the amp). I tried downloading my audio drivers but I get an error saying "can't find hd audio device". My motherboard is a gigabyte gaz77xd3h running on the latest f18i bios. When i was on 7 the drivers worked fine, but on 8.1 they don't install. I've tried the original version that came with the mobo and the most recent one and both don't work.
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Aug 12, 2013
When using my computer and streaming netflix, i generally use my HD tv as my video card has audio built in over HDMI and i use it to stream movies to my HD tv ,with netflix app for windows 8. but on some movies the volume is totally Low and i have to crank my tv to here the voice leaving me with very loud music when it comes on. is there a solution to fixing this? i make my TV volume default when i watch netflix. How to make it louder. I have seen this thing called loudness equalization under enhancements on the HDMI audio would that do it or would it make more noise then do any good?.
Alienware x51 with windows 8 pro and media center.
PNY GTX 660TI video card.
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Mar 20, 2013
Windows 8 makes a three tone sound and netflix pauses.
I suspect it also crashes my games when it says it.
I have tried replacing my RAM, but it still does it.
I have never had BSOD and windows does not stall or crash in any way.
I reinstalled from windows 7 to windows 8 about a week ago. Windows 7 worked fine.
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Mar 12, 2014
I have two, probably connected, issues with my new Windows 8.1-running laptop.
Recently, and very suddenly, all Windows 8 metro apps have stopped working.
A typical experience: Swipe for charms bar > Settings > Change PC settings .... This then takes me to the metro start screen. If I press the windows key, it shows me the settings icon in full screen for a few seconds then takes me back to the start screen. This happens for every app!
(I have followed this, but to no avail: Can't access "Change PC Settings" in Win 8 - Microsoft Community.)
Also, I have been getting the 'No apps are installed to open this kind of link' error message when opening a magnet link in uTorrent and selecting to download a program from the BBC iPlayer website, using the previously installed BBC iPlayer Downloads program for windows.
I have reinstalled both programs, restarted multiple times and used CC Cleaner to try repair any possible damage to the registry, but all this has had no effect. I have tried to open both magnet links and iPlayer downloads using Internet Explorer instead, but this hasn't done anything either.
Other Relevant Info:
I have recently tried Iobit's Advanced System Care (or, ASC) programs, but I uninstalled them all because I suspected they were causing at least some of the issues. As far as I know, the internet link problem (#2) started first. In the past, I have had to reinstall the BBC iPlayer Downloads program because it would lose saved programs and stop working because (I think) ASC deleted some of its temporary files.
Edit: Also, the problems seem to coincide with the recent 8.1 update... but that isn't necessarily relevant.
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Aug 11, 2014
I've had windows 8 for a bit, but since I've installed the OS not a single one of my windows apps will work. I've tried a lot of options and none fix it. I will open up a app ( windows store app or PC settings for example) and it will open and display the icon and blown up screen then immediately minimizes and will not allow me to maximize it. I'm so tired of it! I can't download any new apps or update my old ones let alone use any of them. I ran a basic trouble shoot through Microsoft and it came up at one point saying I need a Microsoft account. which is crazy because I've put in my CD key like 50 times and registered it when I put the OS on this computer . Windows 8.1
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