Ntoskernl.exe BSOD Before And After Repair Install?
Jan 15, 2012
I have been having some major issues with windows 7 over the last few months. I have been getting BSODs frequently either while doing anything and while away from the computer. They usually occur about 30-60 minutes after I turn on the computer. I have run check disk, system file scanner, memtest 86+, my hard drive manufacturers integrity test, and even did a repair install in order to fix my problem. The problem was there before and after the repair install (which took a couple of tries to get it to finish without a BSOD). I contacted microsoft support and after 2 reps and close to 2 months of back and forth they said they did everything they know how (see above), and that was all they could do for me. I'm really annoyed because I want to upgrade to Windows 7 but I am forced to run xp because of this. I have attached my Dump files from the bsod.
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Feb 20, 2011
Per microsoft I need to do try a repair install from original disk. Is there a difference between running repair install from Windows or booting from original disk then selecting upgrade install? Is one or the other preferred? Directions say both attempt to preserve installed programs, but not all drivers, and both require reinstalling all the 60 or so windows updates released after my disk. so no differences there.
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Jan 26, 2010
Two weeks ago my computer came down with a blue screen of death. I was running Windows 7 at the time on a fairly new system (little over a year old). Great gaming PC, never had any real issues. I was unable to get past the Windows loading screen, I was unable to load up in safe mode, I was unable to start up from the last known configuration, and I was unable to run a Windows repair. All options failed. I tested the memory to see if my RAM was messed up; RAM was fine.
So I installed a brand new hard drive in today, fresh and clean. I popped in my Windows Vista DVD (I don't have a DVD for my 7) and started installing Windows Vista on the new hard drive. All was going fine. Then it finished installing and immediately I was struck by the BSoD in the same spot as before; couldn't even log in. So apparently it's not a Windows problem, there's a serious issue with my PC itself. What is wrong?
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Dec 26, 2012
Recently my computer has been randomly just giving me the BSOD. Normally this problem was resolved by a simple restart but tonight about an hour before I posted this, the blue screen sent me back to startup but instead of giving me the usual "Security mode" and Regular Startup. It gave me Startup Repair and normal startup. After clicking normal startup just to see if it would correct itself like normal,my pc instantly BSOD'd, bringing me back to my two options. I've been sitting here staring at the startup repair screen for about an hour now.
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Jun 6, 2012
I have been suffering from sporadic BSOD mostly while gaming for some time. My computer has a terrible gpu so I thought that was the cause and it was getting up to some very high temperatures, but I sent the computer in to Asus and they replaced the fan and some cooling parts and the computer doesnt run hot any more but then I started to get Bad Pool Caller and page fault BSODs. I sent it in again and they replaced the hard drive. I have had it back for less than a week and the BSODs are back.
system specs
Brand:Asus
Model:U30JC-X2C
Screen:13.3" HD (1366 x768) (LED)
Processor:Intel i5-430M (2.26GHz)
Chipset:Intel HM55
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Oct 24, 2012
I bought my Ideapad Y580 from Lenovo in August. Around the middle of September, I started getting the BSOD after updating my Nvidia driver (which it prompted me to do) So I did the typical system restore and reset to the old driver. This did not fix the problem. So I called Lenovo, who determined my motherboard may have a problem and I sent the laptop in for repair. I get it back last night and STILL BSOD! This time for multiple things. I call Lenovo back and after it was determined that the pre-installed mcaffee was to blame. (drivers) So, It was uninstalled and windows update ran until completion with the tech on the phone. I thought all was well, but about 10 minutes after i get off the phone I get another BSOD for a completely different problem. I will post my last 3 or 4 bsod reports below.I will say this, there are NO third party programs on this computer right now. Everything install came from Lenovo as is. And yes, Lenovo replaced the motherboard when it was sent for repair.a brand new 1000+ dollar machine shouldn't be giving me these headaches. [code]This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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Nov 17, 2011
I installed xp trying to do a dualboot configuration. Now just xp boots. So I tried using Acronis os selector, windows 7 still does not show. So I tried repairing as I've done in the past with the install disk only getting a BSOD
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Jul 13, 2012
Earlier this morning I restarted my laptop to the desktop and left it running. After coming back to my room a couple hours later, I noticed that there was a System Repair window on the screen. And whenever you see this there is always a state of being very concerned.I restarted my laptop only to be directed to the BSOD. I restarted the laptop, only to be presented with the same screen. I immediately took a picture with my cell phone to make sure I could read anything that could give me a clue as to what the error could be. Below are the error codes:
***STOP: 0x000000F4 (0x0000000000000003, 0xFFFFFA800CBABB30, 0xFFFFFA800CBABE10, 0xFFFFF80003B8B510)
I started up the laptop and was prompted with options to either start Windows as it usually would or to try and go through the system repair. I tried system repair again. I was brought to a screen to try and do a system restore to an earlier point. The closest restore point was earlier today and that was due to some critical updates that windows had automatically had downloaded and installed. So, I tried hitting that restore point only to be shown a window that stated that system restore was unsuccessful with the restore. I tried again with a restore point from a week ago and was again shown the same unsuccessful window.
The next thing I did was scour the internet for recent BSOD listings. Everything told me to get into Safe Mode by hitting the F8 button after restarting the computer. The first time I tried it, I hit Safe Mode (without networking or command prompt). I saw the screen fill up with file listings as it usually does, again to be prompted with the BSOD. The next time I tried hitting F8 I was only shown two options: Start Windows normally or the system restore option. I tried again searching the internet on my phone to try and first power down the laptop, take out the battery and hold down the power button for 30 seconds, which I first did. Then I went into the command prompt located in the system restore window. I performed chkdsk /r on the C: drive by typing:C:, then enter and chkdsk /r I was then prompted with something about having to dismount the C; drive in order to check the drive, and pushed Yes for that. After that was completed I was successfully able to find all the boot options in the F8 menu when you restart the computer. This was an arduous journey to get this far. Took quite awhile and there were many unsuccessful other attempts before trying this route.So, I tried the Safe Mode with Networking and booted successfully into Safe Mode. I tried running Norton which stated that I couldn't perform that action. So I tried restarting, FINALLY to boot into Windows. I am currently performing a full system scan with Norton 360 and will post my findings. I am also posting the minidump files that were asked for, in order to post in this forum below.
System Specs: Lenovo Y560
Intel Core i7CPU
1.73 GHz
64 bit Operating System
8.00 GB RAM
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Jan 7, 2013
I have a Dell Inspiron 17R (7010) that I bought brand new and only used for about a year. The system keeps crashing, displaying various error codes that range from memory management to bad pool header.I've tried replacing the hard drive, the RAM cards, testing the video card, reinstalling Windows 7 AND flashing the BIOS.I can say that I will absolutely never purchase a Dell again, simply for the customer service. I was a month inside of my warranty when this started happening, and Dell kept putting me off until the remainder of my warranty expired.
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Mar 19, 2012
I've been having increasing problems with my Asus g73jh. Love the performance, but been having random crashes concerning video i assumed. Updated the graphics drivers as well as ran a bios flash on the laptop. The unit always has a problem with being moved and I just moved it for the first time in around 6 months (been using it connected to my screen in living room) to bring to class and it crashed with a page fault error when I arrived at class, then again with another bsod when I got home and unpacked it.
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Sep 13, 2012
I recently got my first crash(0x00000050) on my pretty new Asus G74SX-A1 laptop while playing Half-Life: Source and never had any other blue screens before that. After that, I restarted and went to desktop and it eventually crashed again but when it did I opened Steam(not sure if connected). After that second crash, I went and scanned my PC on safe mode and then restarted again and tried to do a system repair but right after it was done I got the second BSOD(0x0000001a).
I have not recently installed any new hardware or anything that could change my system in any way. The last time I updated my PC's hardware was when I updated my graphics card (Nvidia gtx 560m) to a beta client about 3-4 weeks ago and haven't had any problems.
I looked through some of the error dumps my self to see what was causing the problems and it says it was "ntoskrnl.exe+7f1c0" but I'm not too sure what to do.
I provided the dump files in the attachements(2 dump files zipped). Edit: I think I might have fixed it by updating my graphics card, performing hard drive error checking, and chkdsk /f. I am not totally sure if it is resolved yet and if it is not, I will post back with more information informing that it has not worked.
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Oct 7, 2012
I have a Lenovo z360 laptop that runs Windows 7 Home Premium x86 on an Intel core i3 processor. When I turned it on last Friday, the Windows logo showed for around 5 minutes then the BSOD flashes. Technical information:UNMOUNTABLE_BOOT_VOLUME 0x000000ED (0x87E0D798, 0xC0000183). I put in a repair disk and chose to use cmd so that I can chkdsk /r C:. After it successfully checked, I decided to also chkdsk D: so I wouldn't need to go past the recovery options menu again. It took around 5 hours before my maid unplugged it while cleaning, so it died while I was eating. I charged it somewhere else when my brother discharged it to use the desktop computer. He said that it said "Deleting index entry from index $0 of ... 25" when it died again. When I booted it again, it still shows the windows logo for 5 minutes but restarts with no blue screen
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Nov 11, 2012
first I was facing BSOD. So I tried going in by every type of safe mode, But it doesn't work, I just go to a black screen with moving cursor and I can't Open the Task Manager.So I tried system restore, failed with the CD. Then I tried the Grub4dos thing It failed as well. It just brings me to the black screen with white cursor.Also when I start in safe mode, it stucks at classpnp.sys and after awhile It goes to BSOD and reboots. By the way this all started when I installed a game, Dishonored.
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Jun 8, 2010
I have a 5 yr/old HP laptop (an upgraded zv6130us) with win 7 pro x86 and Microsoft Security Essentials. Somehow got a ie google redirect virus. Used malwarebytes to clean it and other trojan malware off. It no longer redirects, but it was buggy. It no longer recognized any usb devices & niether command prompt nor ctrl-alt-delete worked.So I begin to try to repair it. I power it off, unplug the battery etc - nope. I reinstall the chipset drivers - nope. No restore points available. I pop in the win 7 disc and select repair your computer then use command prompt. Can't run sfc /scannow (recieved a message to reboot), chkdsk was normal, startup repair can't repair anything.So I then try a repair install. It is successful, but upon first boot I recieve a message indicating NET framework version 4 was damaged, and setup was repairing it. Minutes and a reboot later, I launch the OS.
1. my desktop background is gone unlike the other repair installs I've ever done
2. usb devices are still not recognized: "unknown device"
3. command prompt still does not open
4. ctrl-alt-delete also still doesn't work
I wanted to keep my programs, data and settings. I will not trust MSE anymore for anyone.
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Feb 3, 2009
How to Do a Repair Install to Fix Windows 7 ?
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Mar 30, 2012
It was simple in XP,I assumed it would be with 7..So, I assumed I could boot from the Win7 disk, and either have a repair install option, or start the install and have it say, "Hey, you already have win7. Would you like to repair it?"Nope. And from what I read it looks like you have to be able to boot into Windows to do a repair, which makes no sense to me.right now, I just replaced my AMD Athlon 64 X2 with a Core i5 2500k, and of course, windows won't load. But now I can't get a repair install to run!.
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Jan 17, 2011
My attempt to do a Repair Install of an Upgrade to Home Premium from Professional freezes at an indicated 72% completion of the Transferring Files, Settings, and Programs section. That figure is misleading because it actually stops at 99.9729+% with only 77 items left to transfer. I have ran the install program many times and each time it freezes at 77 items left. Even though the number of files to be transferred changes each time, the freeze occurs at 77 left to go. I have been looking through the forum and reading the sticky threads above searching for answers. One of the suggestions is to check the memory. So I downloaded IsoRecorder and Memtest86+ and burn to a CD. Boot the computer with the CD and don't get a screen with all the information as shown in the various Memtest86+ screen shots. After two hours of waiting it is apparent that this is not working. Maybe a bad download, maybe a bad burn? Oh, well. I next get an openSUSE distro disk that has a memory test on it. Again it is Memtest86+ and again the same incomplete screen. Memtest86+ does not like my laptop, processor, chip set or something. So I run the Windows 7 Memory Diagnostics test. First ran the standard test for 10 passes. No problems found. Then I ran the extended test for 10 passes and still no problems.
Then on my list to try before the next install attempt was to chkdsk and to defrag the HDD. The computer is set to do a defrag weekly but it has been a few days since the last one and you never know. Now to run the install and again it freezes with 77 to go. It is becoming tempting t wipe the HDD and make the laptop a dedicated Linux machine but I hate surrender. Some threads mention the possibility of problems reading the Windows 7 install disk and suggest copying it to another DVD or USB stick. Sounds like it may be worth a try. But before this can happen a friend offers the use of his install disk. I accepted and it worked. I now have Home Premium back on this computer. The nice, sparkly DVD I bought from Amazon for this project evidently has a bad bit on it from Microsoft that is corrupting a file and thus blocking the install. I don't know if copying the DVD to another media would of worked in this case but the suggestion triggered the acceptance of the possibility of a problem with the official DVD and the try with another Microsoft DVD that worked.
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Oct 9, 2009
I have done severs 'Repair Installs' under Windows XP. Usually because of changing a mother board. I have seen several suggestions in this forum to others advising them to do a 'Repair Install' of Windows 7 to correct a problem. I didn't want to hijack the threads to ask exactly how you do that so I will start a new thread to find out how to do it. I have booted the RC CD several times to see if I could find a way but the closest I can come is to find a item to repair a problem that prevents your computer from starting or something like that. As I understand it, that option has more to do with solving boot manager problems that actually repairing any problem Windows 7 files.
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Jan 2, 2010
I tried to do a repair install and it said:
Windows installation encountered an unexpected error. verify that the installation sources are accessable, and restart the installation.
Error Code 0xC0000096
Can someone help me with this problem, I want to avoid doing a full install
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Sep 1, 2012
I got the "infinite repair start up" sequence on my laptop. I googled and tried all the fixes, but none seemed to work for me. So, I got a fresh download of Win 7 (it's the free trial version) and am trying to install it.It seems to go fine, but then it says it cannot find the drivers for my dvd drive. I have the Dell drivers disk (not sure if the driver is even on there... never used it before) but it doesn't seem to find anything on it.
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May 24, 2012
Is it possible to do a repair instal with any windows 7 disk????
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Aug 24, 2012
I'm working on a friends PC, a win 7 64 bit on a Lenovo Ideapad model B560. This thing has One Key Recovery installed.. Instead of having factory restore disks this tool recovers the system to factory defaults via a hidden partition that contains the restore data.More info about One Key Recovery here What is OneKey Recovery? - Yahoo! AnswersYou cannot change or resize partitions or One Key Recovery wont work. This PC had malware on it and can't boot into normal windows mode (that's the main problem) .. but it will boot into safe mode. I removed the malware with Malwarebytes but the PC still wont boot in normal mode. I tried to use One key Recovery but it refuses to work in safe mode.
One Key Recovery sets up the PC with 3 separate partitions. A C drive for Windows and pre-installed Lenovo software, a D drive that's large for data and the hidden recovery partition. I don't want to cripple this functionality so I can't do a complete reinstall of windows from a win 7 dvd. I thought I'd use a win 7 dvd to do a repair install instead - hoping this wont mess with the partitions but just fix the windows errors keeping it from booting normally. I'd be using the Win 7 64 bit with service pack 1 integrated from Digital River.I want to know before I try this - will it work? Will it fix the errors without messing with the partitions? If so, perhaps after it's finished, I will then be able to use the One Key Recovery option if I need it. I have to verify this before I try it and mess something up that I can't recover from
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May 30, 2011
i uninsatl the sound driver and can u tel me how to repair it
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Jun 23, 2012
I decided to give my acer aspire 5515 to my stepson, so i was reinstalling windows 7 on it and it accidently aborted before finishing installing. Now when I put my disc in it doesn't read it and never repairs it, never completes it, just keeps rebootiing. I have tried set up default settings, system repair, but nothing works.
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Jan 31, 2013
I'm looking for some assistance. I posted a while ago regarding this issue and I thought I had managed to find the source however, the problem has re-emerged again. I had submitted another update on my previous thread but haven't received
In summary, Windows Explorer regularly crashes - when I say regularly, I mean every time i access windows explorer.
I completed a repair install and thought this fixed the issue but it hasn't.
The crash is not related to any particular folder - it can happen when accessing My Docs or Prog Files, or any other folder.
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Jun 1, 2012
I want to do a start up repair but only have a upgrade disk. When I try to do the start up repair and pick the OS on the hard drive it comes up with a error saying the os is not compatible even tho the upgrade was done from this disk. Can I do a start up repair or clean install without losing any software or personal files?This computer has no back up's.My reason for wanting to do a start up repair is yesterday when I woke up my computer from sleep mode the hard drive kept and is always accessing but the CPU was not really doing much so I had to wait and wait and waitIt will say a software is not responding then after a long wait time the file will open or a program will respond.To just open folder takes 5 min, open files 5+. re starting or starting from the off position takes about 15 min
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Oct 14, 2009
Had an XP dual boot with Windows 7 RTM. Deleted XP C: drive and moved RTM D: drive over into it's space. I would like to keep and license this installation using retail Windows 7 Ultimate Signature Edition received with party pack.
Is there a way to change the Windows 7 D: drive to C: by running a repair install (upgrade over OS) as I would like to find a way to do this without having to do a clean install.
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Oct 1, 2011
My computer has been running the Upgrade version of Windows 7 (from Vista) for two or three years. I want to perform a repair install, but wonder whether it would be possible from a new, current Windows 7 disk.
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Nov 30, 2012
So I swapped mobo's and ran into some problems so I did a repair install to resolve them. After the Repair Install, Windows deactivated and is asking for my key again. Unfortunately I do not have my key and I am unsure whether I will be able to find it again (having moved around a few times, I am unsure if I even have the install disks). After swapping mobo's Windows did NOT deactivate, everything was fine activation wise after the swap. I don't suppose there is any way to recover my key, is there?Right now, I've noticed that a new folder was created during the upgrade called $WINDOWS.~Q that seems to have my old registry in there, so I am thinking of trying to back up my current (new) registry and replacing it's files with the ones in that folder and running Belarc to see if it picks up the key then and then putting my new registry back.deas other than this?[CODE]
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Dec 21, 2011
With XP I used to boot from the CD, and tell windows to 'upgrade' the existing broken / unbootable version of windows already installded on the system.I have a similar case now with a widows 7 install, and if I boot from the DVD and then tell it to do an upgrade install it tells me that I need to boot into windows and then run setup. Well, I can't boot to windows... I tried all the 'repair start-up' options to see if that would fix it, and it hasn't so I need to do an install to replace what's gone or broken or whatever, but it only wants to let me do a full clean install.
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May 21, 2012
I am in the process of upgrading my motherboard and cpu. The problem is that I don't want to reinstall windows 7 fresh. Can I use the repair install option to reinstall windows without losing my programs and data? Basically I need all the drivers and such to reset but not mess with the rest of my stuff.
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