Missing Dns Server, Missing Rpc Server No Internet?

i have a 2006 acer laptop that just recently decided not to get onto the internet. it will connect to the network but no internet. i have looked at more forums than i can count but to no avail. i will try to list the problems/symptoms but i am not familiar with programming language and don't know exactly what all the command prompts are suppoed to achieve and the like.-isatap ipv6 adapter is not working (some people say it does'nt matter but???)-ip address starts with 169-ipconfig /release and release6 does not workbecause "an address has not yet been associated with the network endpoint"-ipconfig /flushdns does not work because "function failed during execution"-cannot displaydns because "dns cache is unavailable"-cannot registerdns because "rpc server is unavailable"-checked my services and found some dependant ones that i could not manually start ERROR1075: DNS client service, tcp/ip netbios helper, routing and remote access, internetconnection sharing (ics). all failed to start with the same error code 1075-ERROR 10022- netlogon service-tried "netsh int ip reset" but reset echo request failed. "access denied". i am the admin for this computer. it worked the first time i tried it with no errors. now i get the failed echo message.

-cannot setclassid "as know adapter is in a state permissable for this action"-i saw something about the dhcp-read on one forum that people were having trouble after deleting norton(symantc) programs. i have deleted norton programs and think i got all of them (how to be sure?)-netsh winsock reset successfully-tried regrepair, regseeker, and a few of those "free download" programs that say they will fix your problems after you register/purchase them. i figure if the computer can stop working so easily i can get it to start as easily. maybe that's naivety speaking.-i have scanned my cpu for viruses (naturally) with 3-4 different programs (maybe norton would have found something).clean-thought it might have something to do with the registery since i had a nasty virus everal months ago that i think changed it somehow.-of course my system restore points are dated after this problem occured.-i bought the computer at staples and it did not come with a windows startup disc.

i can't think of any more though i know i've tried more than is listed. the dns and rpc servers seem to be the main coulprits but how do i fix that? also possibly the norton issue? i've read so many forums i'm seeing triple and everyone seems to suggest the same things. i've tried them so many times (to no avail). i've even changed the network adapters ipv6 and ipv4 adresses to 208.67.222.222 with the alternate. nothing. there has to be something i'm overlooking but what