Can't View MS Help Videos
Feb 21, 2011
i've just started to use my new win 7 64bit computer with firefox 3.13 browser. for some reason i can't view the help videos on ms's website. i get a black screen (using vlc video player) or a white screen (using ms media player). i tried the ms troubleshooting fixes without success. i've tried playing Internet videos and videos on my local tv channel without problems.
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Jul 25, 2011
im not able to view the online videos
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Oct 29, 2012
I have flash player
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Feb 4, 2013
when i downloaded videos from my kodak easy share digital m530 camera they showed up in my picture file as a picture of a strip of film with a musical symbal . when i click this picture then open the file, all i hear is the video sond, but get no picture of the video.
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May 24, 2011
on my computer there are two accounts- an administrator and a standard account. everything works fine on the admin account, but the standard account is having some video problems. i can view Internet fine, but if i want to watch other streamed videos it won't let me. all i get is a black square where the player is or the black box with an 'x' in the corner. it also sometimes won't let me listen to streamed songs.
i got this windows 7 computer last year and i have had these problems from day one. every site i go to just talks about looking if there are parental controls on your account. i have checked and there are no controls placed on the standard account. there really isn't any difference between the two accounts except that one is called admin and the other is a normal account. i just tried to switch my standard account to an admin one and i still couldn't get the videos to work.
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May 29, 2012
I have a windows 7 64bit laptop and a window vista 64bit laptop.
I seem to be unable to view some of the videos on the windows 7 laptop but able to view those same videos on vista laptop. the error is normally "200, Stream not found, NetStream.Play.StreamNotFound, clip". Is it a settings problem as both of my laptops are installed with the same version of flash players.
I have tried to uninstall the flash player and re-install the flash player but the error still persist.
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Dec 8, 2009
I can't get sound from any of the web pages I've visited. I tried to install a codec package, and it won't allow me. I am the sole user of the computer, I'm running W7 64bit with a X-Fi soundcard. All other sound works fine and it is hooked up via spdif optical link to a seperate surround sound system.
Therefore, My first question, How do I get the sound to work?
2nd question, even if is or isn't the codec issue, why won't windows update the registry with the codec installation package (1402 error). I am the administrator!
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Aug 30, 2011
discovered a way to change the Windows 7 file and folder view to "List" view instead of the default Win 7 "Details" view?In WinXP, you simply went to Folder Options dialog box >> "View" tab and it allowed you to change the view for an entire drive with one click. Win 7 does not do this.much prefer "List" view, but the only way to change it is folder-by-folder which becomes aggravating after several dozen folder changes.Plus, once you have changed the file view inside of a folder to "List" view... if you change the folder name, every file and folder, no matter how deep, inside that re-named folder will return to "Details" view.hat a PITA...I have Googled this and searched for some time, but have come up with no answer, I thought I might ask the folks at Tom's and see what we come up with.
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Jun 28, 2011
If click on a picture it gives me the ability to add tags, but if I click on a video I am missing that ability. The same can be said when I view the "details" tab after I go into the properties window.Whats going on? I got over 100 000 pictures, there no way id ever tag them... Id have to quit my job... yet videos (which potentially need to be tag because they can contain way more info) seems to be missing this critical tag aspect?
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Jul 1, 2012
This is Windows 7 (64 bit)I have the same problem with either Firefox or IE.
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Nov 19, 2012
i make fresh copy of windows 7 my sound and my videos does not come
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Aug 20, 2012
hey having peculiar problem watching vids thru ie9, when on comcast.net or aol, when i play video in their small screen, it flashes and then turns white or black cannot see video at all but can hear it, when i expand to full screen same video(s) plays fine.. i uninstalled adobe flash, and java reinstalled them both, as well as reset ie9, still same problems.. when i go to Internet videos play fine..
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Feb 6, 2013
Up until a couple weeks ago I could view internet videos without a problem. For some reason now I can't view almost all of them. Ill open them up and they just wont load. I have windows 7 on a dell vostro laptop computer and i use Google Chrome, although i have the same issue on IE and Firefox.
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Jul 2, 2011
I recorded 4 videos, and convert it to mp4. That's irrelevant. Now, I want to merge those four mp4 videos into one, but I don't want to lose High-Quality. Just to merge, not to compress or anything else.
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May 20, 2011
recently did a fresh install of windows 7 home premium on my hp g62-140us laptop (formatted hd, etc). everything seemed fine until i started to watch a video (doesn't matter what site, could be Internet, hulu, etc). from anywhere between 5-20 minutes of watching a video, my computer becomes extremely slow. the video freezes, probably going less then 1 fps, but the sound is still playing. sometimes, the sound lags too. task manager shows normal memory use but 100% cpu use... in resource monitor, the hog seems to be nt kernal & system. since this is a fresh install, im assuming its not malware or a virus. any ideas? i thought it was the video card driver at first so i uninstalled it and reinstalled it to no avail. also, the pc works fine in safe mode (i can watch videos).
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Jan 14, 2011
Why does it always freeze when there's some slow scene going on? I have K-Lite Mega Codec Pack installed. And here's my hardware:
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Mar 4, 2011
i'm using vlc to record a part of my favorite videos so i can upload them on Internet. there's a small problem, when i try to record hd videos i get a crappy quality, however the original video has a very good quality, consider the following video:
the original video, the one that i record this part from is having a very good quality (hd 720p), it's in mkv format and i guess it's x264. why do i get this quality?
i did the same thing with a non-hd video and it worked better: how can i record with the best quality? at least a quality as same as the original one?
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May 15, 2011
I just bought a 20 inch widescreen.I have a few old vids that are in 640 480 resolution. Is there any setting I can use to stretch?
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Nov 30, 2011
We focus on games and software development, such as our avi to mov converter mac,can convert avi to mov MAC.
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May 1, 2012
I cannot play any videos on WSJ.com, a mainstream news site.[URL.] 4D6DD.html, How can I know which video player controls this, to narrow down what is the problem, in order to fix it.
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Jul 11, 2012
I cannot get videos to play. Everytime I try to watch a video on You Tube, or anywhere else, I get message: An Error has occured. Please try again later. I have the most recent Flash Player installed, and have enabled Java Script, but still cannot play videos.
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Aug 12, 2012
How can I fix choppy videos?
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Nov 6, 2012
i have a problum .ican not delete my videos.whenever i try to delete files.he show the file is in use,
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Oct 19, 2011
Windows7, IE8 History Browsing: "View By Order Visited Today"
Instead History will show Recents Pages by X pages (Recent FIFO method), it shows by "Today".
Every time when it is 00:00 (midnight), it resets all the history I've had.
I want to change it to "View By Order Visited" or "View By Order Visited for couple days", instead of "View By Order Visited Today" (Browsing History displays only for one day), So that If it pass midnight - I could still see the last links.
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Jun 21, 2011
Read this to see whats occurred & tried.
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Oct 1, 2012
My windows 7 DVD player stopped playing DVD's. I put in DVD, hit play, nothing. The computer page screen comes on, right click for play....Zip. Nothing appears on computer page screen to show the video is even the machine.
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Apr 8, 2012
I have a Dell Inspiron with Windows 7. My problem is that with any video, music,instructional or otherwise, it will play for only a few seconds, stop then start again after approx. a minute or so. This keeps repeating and makes watching any videos impossible. I first noticed it on You Tube, but now it is on any videos anywhere. I tried to preview a musical greeting card to send to a friend, and the audio on that did the same thing.
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Apr 27, 2011
I have had an issue recently that while watching HD videos, normally in MKV format... at random spots the video will freeze, a few seconds later the audio will freeze and then my whole OS will freeze causing me to do a hard reboot. I am running Windows 7 32-bit with the all current updates
ATI Radeon HD 3600 series graphics card
Creative SB X-Fi
Dell XPS 420
Intell Core Quad CPU 2.4 GHz
3072MB RAM
DirectX 11
It says that all of my drivers are up to date and I am not getting any error messages?
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Jan 8, 2013
I have a problem with the display of thumbnails of videos, especially AVIs and MPGs. Apparently mkv, 3gp and mp4 display fine. I have attached an example of what's showing.
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Nov 7, 2012
for approximately 3 months my pc acts in a weird manner. whenever i watch an online video stream or in Internet after some time it freezes with a weird noise and i have to restart it. i have the latest drivers for my graphic's cardproccessor : i5 750 2,67ghzam : 8 gbgpu : amd radeon hd 6670motherboard : msi p55-cd53operating system : windows 7 ultimate 64bithard disks : ocz agility3 x2 and two sata ones
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Oct 17, 2010
I have an annoying problem with my player 12 in as much as I have deleted the public sample video file/folder from my system (the one with baloons) but have been left with the short cut in the videos playlist that cannot be deleted or played (obviously as it no longer exsists). I have ran cc cleaner and advanced system care with no luck on removing the redundant short cut!
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