Unusable Memory Windows 7 64bit Acer Aspire 5532

May 19, 2012

I have an Acer Aspire 5532 running Windows 7 64 bit with 3.00 GB ram and I have 2.75 GB of ram saying unusable. My computer is and has been very slow and I haven't recently added or removed any hardware.I have checked 2 possible problems from info I found on this problem being I've located msconfig, boot, advanced options, max memory is "unchecked" and have checked my bios which do show the correct amount of memory but I can not enable "memory remap" because bios does not support. I've added a resource monitor screen shot below.

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When i turn the computer on i get the screen : setup is starting service. Install Windows. The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, and then restart the installation. I have contacted acer they tried to help with the ALT and F12. Nothing I have tried works.. They told me to order the recovery discs for $20.00. I did , and they dont work either... I contacted them back, and now they say to send it back to them and for $199.00 plus shipping, they will repair the computer..I do not have the money for that..I have the the system disc, the 3 recovery disc and the language disc , that I just ordered from Acer for $20.00.

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