Unable To Remove KB940289 To Install MS Office 2010?
Aug 22, 2010
When I want to install windows office 2010 x64 it gives me error "you cannot install the 64-bit version of the office 2010 because you have 32-bit office products installed".he 32-bit office product which is installed in my computer is "Compatibility Pack for the 2007 office system" that is KB940289. I uninstalled every piece of Microsoft Office 2007 but I can't uninstall KB940289. I tried all the 3 Microsoft fix this installer clear utility but It cannot uninstall KB940289. Unless the KB940289 is uninstalled it won't let me install Windows office 2010.I don't want to format my computer just for removing KB940289. Do you guys have any idea how to remove it?
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Jul 25, 2011
I am attempting to uninstall (and then reinstall) Office 2010 Prof Plus. I am not able to remove it from Add/Remove programs, have read through some help info and attempted to use the Windows Fixit, Revo & Ripoutoffice2007, none of which have removed it (Revo didn't take it out and then pulled up a million 'left over' files, none of which I deleted).
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Sep 25, 2011
I am not able to install microsoft office version 2010 on my windows 7 ultimate x32 bit. It gives an error "that u don't have sufficient permissions to install text on your computer" or something like this.....
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Feb 13, 2012
I recently got a laptop with a Starter version of Microsoft Office 2010 installed on it. As this Starter version does not give full use of the features within Excel, I wanted to install my Home and Student Office 2007. I installed Office 2007 alongside the Starter 2010, however this caused quite a few problems with File associations so I decided to uninstall Office 2010, unfortunately this meant that Office 2007 also did not work as I believe I hadn't installed and uninstalled things in the right order. I therefore did a system restore to when Office Starter 2010 was on the laptop without 2007. I uninstalled both the Office Starter 2010 file and the Office 2010 file from the Program files. I tried to also uninstall the Office 2010 Click to Run file, however this would not uninstall. It just comes up with an error message "this action cannot be completed. try action again. if problem continues, contact microsoft product support". I have now installed Home and Student Office 2007 and it seems to be working, despite the Office 2010 Click to Run file still being on the computer. Is it okay to leave the Click to Run file and the associated Q drive there and be running Office 2007? Or do I need to make sure I eradicate the Click to Run altogether?
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Feb 28, 2011
When I File -> Save As, I get a message "WORD has stopped working" Same results with all OFFICE applications. And with a separately installed copy of VISIO.
This may be a result of a hang in Easy Transfer. Easy Transfer was sitting for hours saying "1 minute" remaining. I terminated the program. The hang was in the administration section.
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Oct 21, 2012
Classic Menus for Office 2010 doesn't work on Office 2010 Starter.
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Nov 2, 2010
I just purchased Office 1020 online and attempted to install it under IE, Firefox, Opera and Chrome.
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Jan 8, 2012
one of my co-workers wants me to get rid of some viruses and install office 2010 home and student on her computer with the key she bought. her computer runs windows 7 64-bit. after backing up her data, i finally ended up doing a factory reinstall from the backup partition. so i downloaded all windows updates and installed antivirus and firewall software. then i downloaded the office 2010 trial and tried to install it. it seems to begin installing without any problems. then a splash screen for powerpoint appears. it says that its "processing" and does that for about 20 minutes and then there is a balloon that pops up saying that office is downloading files. after all that happens, an error message appears that says something like "powerpoint cannot be opened. please try again later or repair this software in the control panel" with no sort of error code. i then tried repairing it from control panel which claims to complete successfully. so i restart and try to install again and the same thing happens all over again. if i try opening word, excel, powerpoint or onenote the splash screen appears and does the same thing that i described powerpoint was doing. ive tried uninstalling and reinstalling to no avail. i also tried installing the 60 day trial for office 2007 that came preloaded with the computer and then installing office 2010 over it. same thing happened.
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Feb 1, 2012
I have been trying for the last couple of days to re-install an HUP Office 2010 Pro Plus on a new install of Win 7 x64.I switched from XP where Office worked fine.hen I first tried it I received the error code 1920 (osppsvc).So, after searching numerous MS help and support sites, and trying various so called fixes,I'm now getting; Error: 1402 Set Up Can Not Open Registry Key NKNOWNComponents88B79139D4D5BA9498A091EECE8E3D8B0004109A20000000100
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Mar 11, 2011
I just can't get the updates to install. I installed Office 2010 witha clean install last month & had to reinstall it twice to get it to do the updates into Ofiice 2010. Now it's doing the same thing again this month. W7Pro X64 Updates installs fine. I even installed the System Update Readiness Tool & performed a full system scan with no items found.Updates KB982726, 2494150, 2493983. I tried each one seperately & downloaded to my HD & still fails.Windows Upate states Error 80070643
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Jan 22, 2012
I was trying to install updates on my wife's computer for office 2010, when I received a message that updates failed. On going back to previous updates, I realized, that none of the updates had installed. I immediately checked to make sure the office setup exe file was enabled, and it was. Windows updates install just not office updates. (Amd 64 dual-core 6 gb ram 2 itb hdd. windows vista home premium 64-bit). What can I do to get these updates to install? Event viewer gives this output: Product: Microsoft Office Professional Plus 2010 -- Error 1606. Could not access network location %APPDATA%.I also got a error code:80070643. What do I need to do to get the updates to install?
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Oct 15, 2010
I have tried several times to Install Office 2010 and keep getting error 1935 half way through. I did remove the trail MS Office 2007 but not sure what else I should remove, I list all MS files I have.MS NET Framework 4 Client Profile,MS Office Live Add-in 1.5,MS Office suite activation assitant,MS Sliverlight,3 of MS SQL Server's,2 of MS Sync Framework's,4 of MS Visual's,MS Works,2 of MSXML,Compatiable Part 2007 Office system,Is there anything listed that I shoudl remove as I have no idea,Obviusly I have goggled and end up paying 30 for PC Health which was a waste of time.I have tried to repart NET Framework 4 but just hangs up.
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Oct 7, 2011
I had Office 2007 running fine on my Win 7 x64 machine, don't ask me why I decided to waste my time to uninstall it and try to install Office 2010... Get the error 1935 bla bla.... for about 20 trials to install.
Tried all the rounds suggested: .NET repair, system restore now no longer complete (no change to system), no matter which restore point I choose..., disble Anti-virus (Kaspersky), try to install in Safe mode, I probably forget half of the list I have tried... Always same result. Worse: I get the same thing if I try simply to reinstall Office 2007!
I get that (no details needed - I see this had been a classic for at least 5 years now with no effective solution but to reinstall Win 7 or Repair - even though I have read the latest sometimes did not even worked). Both are out of my options: this machine run much more important programs/projects (recording studio, video editing) for fooling around with reinstalling. Plus, I have a OEM install and paid for online purchase of upgrade to Win 7 Pro. So even repair in these conditions is not possible from what I read.
I have not read anything new written since early 2010 on this topic, is there anything new to solve it? It appears MS have not been able to solve this for 6 years, and 3 versions ! I had same problem last year with Expression Web 2 and 4, finally been able to solve with 4 after a system restore. I was hoping to do the same here.
I'm now left with the unpractical option of doing all my Office work on my laptop. Funny enough: I have a Mac version of Office 2011 on a Mac and it run soooo smoothly. Even more funny: I *only* have this install problem with MS products, no other *non-MS* programs!..
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Mar 4, 2012
I just switched form Win 7 32 bit to 64 bit. I performed a backup and was able to get 64 bit installed and working properly, however I can't find my backup of MS Office 2010.I've looked through my backup and also Windows old file and can't seem to find it. Will I have to reinstall Office from the disk?
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Sep 13, 2011
My husband bought Office 2007 HUP (Home Use Program) in March 2010 but our Home PC was not suitable to install it on. We now (finally) have a new PC with Windows 7 on it and want to install Office 2007 on the new PC. We have the Product Key and the official Office Enterprise 2007 backup disc. None of this has been used yet.The purchase confirmation email is on our old PC (in Outlook) and I don't want to click on the link to install it on that PC. Plus, I don't have internet access on that old PC. I realize Office 2007 is technically out of date now, but this is the software that we have at the moment.How can I get this Office 2007 installed on our new PC?To use the link in the email, how can I get that message from the old PC to the new PC so as to be able to click on the link in the new PC?Can I simply install Office 2007 on the new PC from the official backup disc that we received from Microsoft?
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Feb 25, 2012
Ordered a Dell Vostro configured specifically to run XP mode, along with Office 2010. Have received machine, recognize Office isn't installed for XP. Have reviewed several threads addressing issue. My question: I didn't want to purchase Office to run on Windows 7. Our server runs on XP, so that would be useless to me. Can't I obtain a license for what I purchased?
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Sep 29, 2012
I changed my os to win 7 64 bit, I'm trying to install Microsoft 2010 office 64bit from an online link. it downloaded and goes to unpack when I get an error while it's checking crc. It stops and the error says insufficient disk space or errors on disk. I have 80gb free on my drive. and I cleaned the disk from previous installs.
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Jan 27, 2013
I have a problem with my laptop when trying to re-install Office 2013 preview edition - basically the initial install failed for some reason and can I can neither remove or install this software leaving me in some sort of Microsoft limbo.Someone I know suggested logging onto the "my account" section of the Microsoft site and actually deactivating the install however that has not solved the problem?CCleaner has also been run to try and remove any redundant registry entries however again that has not solved my problem.
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Nov 18, 2011
I am unable to install MS Office Home & Student 2007 Service Pack 3.I have downloaded it from the automatic MS Update, and also from the separate download site (both of which is very time-consuming on a slow broadband connection!), but the installation keeps failing. I have probably run an attempt 5 or 6 times now
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Nov 9, 2012
i am unable to install it properly...but previously it worked properly but after that i uninstalled it & afer that I am trying to install ms office 2007 but its not.
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Mar 10, 2012
Having upgraded my desktop PC to Office 2010, I need to import three seperate letter template files for use in Word. These were lost during the upgrade but are on my laptop, which still runs Office 2003, as .dot type files and I also have them copied to a memory stick. However, I am at a loss as to how and where to save them into the new programme on my desktop PC. If it makes a difference, I should add that I do not use Libraries and have disabled them.
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Aug 16, 2010
I now have a new problem, before I managed to open 2007 files by opening Office 2010 and then from inside the application choosing to open a file. The problem I have though is if I just try to open an Office 2007 file then I can't open it, and I can't change the default program to open it. How do you get Office 2010 to open all the Office 2007 files such as word, excel etc?
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Mar 3, 2011
I've recently got a new machine and had copied my old PST file over. Whenever I go to open it I get "File access is denied. You do not have the permission required to access the file C:Users*username*DocumentsOutlook Files*pst file name*"I created a test archive and was able to open that one (same location ) just fine.
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Sep 24, 2011
Just bought a new laptop with Windows7 64bit installed-my first exposure to Windows7. I had Office 2007 installed on my old Dell 32 bit machine. I had also recently pruchased Office 2010 and installed that on my new machine.Now, when I try to open those 32bit 2007 files with 64bt 2011, Iget an error message that "no picture file is available", or words to that effect. When I try to "open with", the only option displayed is "Microsoft Office" with an icon that looks like a picture file. When I try to browse to the proper office program(Excel, for example), there are none of teh Office suite programs displayed, only "Microsoft Office".I can navigate seperately to the proper progran, Excel, etc., and drag the file into the application, and it opens, and all seems to work OK. I "save as" the proper application file, but it still will not open with double-click on the file name.
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Aug 16, 2012
I use now MSOffice 2003 but want to upgrade to the Student version 2010 which comes without Access.Does the Access from MS Office 2003 work in tandem with MSOffice 2010
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Jan 25, 2012
When I try to enter product key it states that it is an out of date version. Can Office 2007 still be loaded some way?
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Oct 30, 2012
My new computer came with Office 2010 Starter installed. I believe I activated it. Then I installed my last legal version of Office Home 2007. Now neither one seems to be working properly. I probably should have uninstalled 2010 prior to installing 2007. How do I remove 2010 without screwing up 2007?
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Dec 11, 2012
been trying to install office 2010 and it's a headache. trying to install at this very moment and says that it will take 2, yes two, hours. What's going on? Can you tell me why? I don't think that's normal.
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Jun 18, 2010
how to use OneNote?
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Jul 12, 2011
Will Office 2010 Pro Plus (32 bit) install and run successfully on a laptop with Windows 7 (64 bit) OS installed?
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Oct 25, 2011
I'm running Office 2010 32 bit becasue Mobile Device center only beig compatible with 32 and I no longer have a need for that mobile device. What is involved in installing 64 ? Can I do a side by side install of 64 or do I need to uninstall 32 and install 64 and transfer over all Outlook files ( especially adress book w/ contact photos ) ?
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