Unable To Delete Mistakenly Downloaded Program - No Safe Mode
Nov 3, 2011
While attempting to download Btjunkie, I mistakenly downloaded a program called videograb, which is not what was stated on the website. Now I am unable to delete it. It has made unrequested changes to my computer. The instructions said to try this deletion in safe mode. When I restart the computer holding F8, as per the Windows instructions, I get what appears to be a list of system info, followed by 'press F10 to enter setup'. This starts os as usual. What happened to safe mode? I run Norton virus scan frequently, and have run Ccleaner to clean registry; this program was highly recommended by several people. I am running Win 7 os.
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Apr 25, 2011
Just checking with you all I'm doing the right thing. Sometimes my Windows 7 PC won't delete something. It will say preparing to delete but will stay stuck like this, or it will say file in use when I know it's not. In this case I start windows in safe mode my hitting F8 during boot an am then able to delete the movie or file fine.
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Mar 20, 2012
I have a Gateway desktop running windows 7 -64. While the system was powered on with no activity, it shut down and started to re-boot. Now every time I try to start the system it gives the message 'Reboot & select proper boot device or insert boot media and select'. From this screen you can't do anything. I'm not able to start in safe-mode either. I can get F12 to work to get to boot manager.
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Aug 30, 2012
i recently got a new mobo and ever since i haven't been able to figure out how to enter safe mode. the board is an asus m5a99x evo. when i try the traditional way and tap the f8 right after start-up i am taken to a boot device menu through the asus bios and after selecting my HDD i am immediately taken to the windows 7 loading screen. is there anyway to force safe mode on restart once in windows?
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Jan 21, 2012
I have an HP laptop, and here are the specs I know:
HP G72 Notebook PC
Intel Core i3 2.4 GHz processor
4 GB ram
Windows 7 Home Premium 64-bit OS
Recently I was streaming a TV show off of sidereel.com and firefox froze. I switched to Internet explorer and began to watch again, but the computer began to make a "dinging" noise occasionally. I then ran a norton anti-virus sweep which turned up only a few cookies.After this, I watched lectures from my school's class that I had downloaded, and during this time, the computer froze and became unresponsive. I turned it off manually, and it has not been able to restart in normal mode since then. Every time I try to login, after I put in my password, it goes to a blue screen and says "System_Service_Exception" and then it restarts itself.
Occasionally it doesn't even make it to the windows login, and freezes at the "HP" screen in the beginning of startup.Around the same time that this problem manifested itself, there may have been a new Windows 7 update that my computer was running in the background on its own.I think the problem may be more related to the windows update than to other issues, but I have tried going to a system restore point (coincidentally, the only point available might be a restore point created by the windows update). I have no other restore points available, but I am able to access my computer in safe mode.
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Sep 27, 2010
I forgot to plug in my computer and the battery died. When I tried turning it back on, it takes me directly to:
"Startup Repair - Your computer was unable to start. Startup Repair is checking your system for problems. If problems are found, start up repair will fix them automatically. Your computer might restart several times during this process. No changes will be made to your personal files or information. This might take several minutes."
Followed by a loading bar that says searching for problems. After leaving this on for a while it gives the system restore option, however this just takes me back to the previous screen. I cannot cancel the Start up repair and I can't access safemode. After searching for over an hour the only solution I've found so far is reinstall the OS, however my computer did not come with the OS disc and I have school related files on the computer that I can't lose.
I am using a Toshiba Satellite A505-S6981 T6600 That's 9 months old with windows 7, Specs (To my limited knowledge) say:
C2D 56600, 4GB DDR3
16", 400 GB HD, DVDRW
Windows 7 P 64 Bit, 80211bgn
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Apr 11, 2012
When I turn it on, it loads the compaq screen, then says "windows is loading files". It then attempts to take me to the startup repair screen, but cannot load the startup repair options and just stays at a blue screen (NOT the blue screen of death).
I am unable to start the computer in safe mode as it gets to the same screen and does the same thing.
I have accessed the boot options screen and loaded windows from the disk in an attempt the repair it that way but I can not restore the computer from an earlier point in time and startup repair does nothing but search for problems for hours with no progress.
Im running windows 7 home edition 32bit The computer is a compaq presario CQ42
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Dec 3, 2012
I have a Dell inspiron 4010 laptop with Windows 7. I am unable to log on. The safe mode options screen keeps looping, and i am unable to boot. none of the safe mode options work, though the screen shows the loading windows files before restarting the safe mode options screen again. when i press f8 to get the advanced boot options, the system repair option is no longer there (it was there yesterday, but the system restore or system repairs didn't work), nor do any of the advanced boot options work.when i choose to disable automatic restart on system failure it appears that windows is startingbut then goes to a blue screen that says STOP: C0000135 The program can't start because %hs is missing.I believe this is happening as a result of an automatic Windows update.
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Jul 9, 2012
I own a gateway notebook as my secondary machine but since I sold my workhorse it should be my main machine this week before I buy a couple new macs and transfer this buddy to my mom, as of this morning I tried to wipe off the ATI HD3200 driver and update it as the scaling options were not showing up but after I got the old driver off I tried rebooting the system and started to have problems, now I can only boot in safe mode and it shuts down abruptly after some time (does not come back up if I don't press the power button), I used driver sweeper to get rid of the old driver.
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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Apr 30, 2011
I am trying to run the "character map" program that is a standard part of Windows. I get an error..."C:windowssystem32GetUName.dll is either not designed to run on Windows or it contains an error". Is there a safe place to download a new copy of the dll and once downloaded, how do I replace the copy that is there? The system does not let me (I'm an administrator) even change the name, let alone try to move the file elsewhere or delete it. Is there a way to get the file from my original DVD? When I put the DVD in, it just wants to do an install of the system and I certainly don't want to do that, just a single file.
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Dec 24, 2011
Just started with a new computer and the automatic update downloaded some that I do not want to install. How do I get rid of them? I saw something on another forum about stopping the update, deleting softwaredistribution folder in the windows directory, and then restarting update, but that was for Vista., Will this work with Windows 7?
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Oct 28, 2012
I recently have noticed that I cannot install any downloaded programs. For example, I've tried to install Avast Antivirus and Spotify programs I downloaded from the internet.
I can run other .exe programs that were previously installed like Chrome, Itunes, etc. but keep getting errors with the above .exe programs.
I have Windows 7, 64b, SP1
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Dec 20, 2011
I am setting up a brand new laptop with Windows 7. I have not used Win 7 before. I have set up two user accounts, both "administrator" accounts. I have downloaded Google Chrome using one of those accounts, but when logged on as the second user, I cant see the Chrome shortcut, or find the program file. If I search for "chrome" or "chrome.exe", the result is "nothing found". Using File Explorer doesnt help, as that is not showing the program files under either user logon. I did not have this problem with Vista.
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Jun 28, 2011
how do i unblock a downloaded program i blocked?
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Aug 1, 2011
the computer I am concerned with is running Windows 7 with IE8, Microsoft Security Essentials and Malwarebytes Anti-Malware. I am currently in Safe Mode with Networking without issue.The owner of the computer says that something happened earlier today while he was online that sounds like some false antivirus popup, but he's unsure. Here are the symptoms in normal mode. Every application, from moving through them to opening and closing them, runs exceptionally slow - one to three minutes to open, at least a minute to open internet pages. I noticed that, when in IE, as the pages are loading the IE page disappears and reappears. I am not very familiar with Windows 7 so I don't know if it is related. The computer seems to be getting slower as the day goes on. CPU usage is very high.So far, I have disabled many startup items that were unnecessary. I ran CCleaner and cleaned up. MBAM was run in both normal and safe mode, full scans, and found nothing. This is also posted in Viruses and Malware, but I'm unsure where it should live.
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May 8, 2012
window 7 working on safe mode and unable to choose the another restoration point and it is not loading in normal mode -after installed third party software worked on that for few hours, then after switched off and later it switched on then after this problem started, automatic repair done, nothing is notified
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Nov 25, 2012
i recently ran into a problem with starting up my computer. I have the blue screen of death. I've tried safe mode. It won't work. I would click safe mode it would load and then go back to the blue screen. I have a lenovo laptop and I'm not trying to pay 150-200 for it!
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Oct 22, 2011
So basically me and my brothers always argue over who should pay the bill for internet because of download so much. So I want to know if there is any program out there that allows you to track which computer downloads and how much it downloads from the internet. We have a main pc and a few laptops. So if there is any program that shows like IP or computer name or anything and shows how much they downloaded.
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Oct 8, 2012
I own an HP G-62-347 Notebook, Windows 7 64 bit, Microsoft Security Essentials, Windows Firewall, no other real time AV, no other Firewalls, Windows Defender disabled as Microsoft instrucs for MSE, 3 GB Raam, 313 GB HDD, AMD Dual Core P-380 processor.My Laptop began freezing 8-10 minutes after bootup logon. No matter what I was doing, Media, Excell, Word, it would freeze up and hang. Sometimes CTL_ALT_DLT would unfreeze it, even before the task manager appeared, but it will take 3-4 minutes with an o[ague screen and the progress "circle" moving then unfreeze, sork 1-2 minutes, freeze, etc. Then all clicks on something to activate would result in loooong (long) delays, 15 to 45 seconds, then the new screen or window or peogram would open, sometimes frozen up.This did not happen in safe mode.I have (on suggestions) removed all things from my start up or programs that other's have suggested, Google Update files, and three or four others that others had issues with that I found on the net. I have also removed programs that I had installed around then.
I have also run, in Safe Mode, MSE, MS Safety Scanner, MS malicious file remover, ESET online Scanner, my laptop is clean.I have used mscong to disable all non-microsoft items to see if that helped. It did not. Same issues.I have used startup repair, and after scanning received a message that there was a problem, but that it could not fix it, did I want to send a report to Microsoft, I checked yes and it sent me to System Restore, ran it for about a week ago which was when I had downloaded some software, and the problem still existed, which sent me back to System Repair, ran it, same error message, reported again.I used a Repair Disk to get back on the laptop a coulple of times when needed, but ultimately, the problem surfaced still.I have used ReImage Plus to rebuild all my defective Windows Files and a lot of my 3rd party defective files. And, I also did a Win 7 repair install.I am pretty convinced something is being loaded somewhere, but can't find where or who or what.Am I on the right track? Have I missed something? Am I wrong? I do not really want to do a clean re-install of Windows 7, for if I do I am reformatting everything to clean any and everything.... sort of NUKE it... but would rather find the culprit (for education purposes). And, I dislike installing and updating and setting up everything again more than I hate "boiled okra!"Anyone and Everyone that has had to do with this or similar sounding issue, please reply. I have two weeks invested, and would like to "graduate" resolving this and getting the learning experience of WHY?
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Jan 16, 2013
I am using acer laptop,intel Pentium processor,windows7 professional os,my problem is windows is not starting normally and is running safe-mode.when entering normal mode it is displaying "welcome" after entering password "Please wait",it takes a long time to starting window and i'm waiting more than 24 hours but its not starting window normally...but it starting safe mode.
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Feb 8, 2012
I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps. Could my registry tweak for sound have something to do with this? Perfmon /report was run, but it says:
An error occured while attempting to generate the report. The system cannot find the path specified.
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Aug 24, 2010
I cant seem to save any file every time I download a program from the internet to my c drive (specifically under program file folder)- keep on prompting need permission from the administrator. I tried the cmd command still not working.
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Oct 5, 2012
I can't boot my computer in normal mode or safe mode. When I try to do so, after the "starting windows" page the only things that come up are my mouse, a black screen/background, and a "logonui.exe-bad image- Authui.dll isn't designed to run on windows" error/message (not the exact message). I can't use a system restore (it can't find a restore point), the image recovery tool finds no image to restore from, system repair either doesn't find a problem or can't fix the problem, and basically nothing else works (none of the advanced boot options or other various buttons and tools do anything noticeable). I've even tried to use sfc in command prompt, but whenever I do any sfc things at all (/scannow, verifyonly, verifyfile, etc.) it says there is a system repair pending that requires a reboot. I've restarted 7-8 times and the exact same message keeps coming up. I'm looking for any general help I can get right now, [I can post my computer specifics in an hour when I have time](posted a few). I have an HP pavilion dv6-6135dx wiht Windows 7 x64.Processor: AMD a8-3500m APU, raedon graphics bios vender/version: insyde, f. 20.I'm having trouble getting more info because my computer is still crashing occasionally and I don't really know what else is relevant; if you need more, I might need directions on how to get it. Especially if it involves command prompt.I should also add that it has been crashing more often than I think is normal ever since I got it, but recently it BSODed 3-4 times a day. I have antivirus and also ran a full malwarebytes scan yesterday, and it only found one little issue which was resolved.
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Aug 13, 2012
Windows 7 x64 does not boot into Safe Mode or Safe Mode with command prompt. Normal mode boots perfectly. Are there any suggestions on how to resolve this? I've tried startup repair and attempted fix boot, etc. No affect. The unit is free of infection. I also tried using SFC, but it said everything was fine.
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Sep 17, 2012
So I am having trouble with my computer since last night it started to give me the blue screen of death every 10-15 minutes with all kinds of different reasons. I cleaned my pc, searched for viruses as much as I could, and I have restored to a different point in time twice. I have tried the windows memory diagnostic twice. No issues. I have tried the files check before start up, no issues were detected.Pfn_list_curruptan attempt was made to write read only memorysomething on the lines of service_system_exeption? Not sure about the last word to be honest I caught it while my computer restarted on its own. Memory_ managment Bad_pool_errorI am not sure what to do I have done all I can by myself. I will be doing a complete restore to manufacture settings after I get something to back up my files. In the meantime maybe I can figure out if it is a hardware issue or if there is something else currupt.
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May 24, 2012
I seem to be having quite the problem on a computer of mine. After recently installing the directx sdk I am unable to logon through normal or safe mode. When I try to boot up normally, I log in but then the monitors go black but everything else seems to run. Pressing ctrl alt delete works and brings up the screen again but if I try to select task manager for example the screen goes black again. When I boot up through safe mode the computer restarts seconds after loading the windows logon screen.
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Oct 28, 2012
I have a Laptop HP pavilion Dv4 my graphics card is AMD M880G with ATI Mobility Radeon HD 4200, my processor is AMD Turion(tm) II dual core mobile M500. The thing is i was playing Tropico 4 and i paused it then it began to mix pixels i couldn't see nothing, then i restarted and this is what happens:I cant see nothing, all is mixed up. on safe mode runs well.I played driver san francisco, fallout new vegas before and any of this happened.
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Nov 25, 2012
I have Windows 7 on Laptop. My mouse stopped responding in the Windows normal mode but functions fine in the Safe mode. I restarted the laptop several times but the problem remains.
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Feb 18, 2013
i bought my hp pavilion dv6 laptop in 2010 and the warranty went out on 2011, i turn on my laptop and i only get the quick web. Every time i try to start window it tells me it cant. i can not even get on safe mode. it asks me to repair my computer but every time i click on that i get a blank blue screen (baby blue color). i have tried to go on safe mode it wont let me, i tried to go on safe mode command prompt and it still wont let me,
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