USB IGrabber For PC - Drivers Not Being Found

May 8, 2012

Windows 7 refuses to install new devices by USB. I've tried all usb fixes that were supposed to work --- unplug for 5-10 minutes, remove the battery, check if any plug-and-play services are disabled (none are), removing all the USB hubs in device manager and have to install them upon reboot ... nope. My computer is running Windows 7 Home (64 bit). I'm trying to install the Igrabber for mac and PC.

I installed the x64 drivers for the Igrabber and when I plug the igrabber into my USB port, windows says "installing device driver software", but never finds it. In device manager, it's listed as "USB Device." Tried updating the device driver with the driver CD, didn't work.

Tried manually inputting the directory where the drivers were installed into "search my computer for driver software" ... and then it looks as if it's going to install, but never does, just says: "Windows Found the driver software but encountered an error when trying to install it ... the system cannot find the file specified". I have problems with other USB devices too, for example my flash drive --- when I plug it in, windows ignores it as if I didn't do anything.

How do I get my device to install? usually windows will see these devices automatically and install whatever is neccessary to make them work. I don't see why this is such an issue ... it's been this way since the format. Everything works fine except for USB ports.

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I have now spent many hours now on this and this is the latest error message i get after redownloading and going through all this malarky. I am getting very frustrated and heartly sick of MS. They are every example of a monopoly for the economist and will be for years.

It is an absolute disgrace that they never even got 10 students to try and download when they uploaded; it's just basic. The money I have spent buying it have been long exceeded at a personal cost in time. I feel cheated.

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Max Keyboard Blog | BEYOND LIMITS for anyone who wishes to browse their site to find an answer.

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More info:
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UPDATE:

The Driver that the System cannot find is Intel 5 Series Chipset 3400 - SMBus SB30. I hate tried re-installing the Chipset, but it does not install for some reason.

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