The User Profile Service Failed To Login
Aug 31, 2011
I have a Windows Vista CPU that was updated a few months ago to Windows 7 Home Premium. Last week, we could no longer log on to this CPU and received the message in the title. Please note, we know the password...The machine no longer recognizes it, We only have one account on the CPU which is an administrator. So, we simply cannot log on to the machine normally. However, I can log on in Safe Mode. I changed the password in Safe Mode, restarted, went to the normal login screen, and still cannot log in with the new password. I have yet to find help for my specific problem.
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Oct 6, 2011
I have a Dell XPS M1730 with Windows 7 Ultimate and it was doing an iTunes update and the lid got closed during the update process. Now when I start the computer up it says "the user profile service service failed the login, user profile cannot be loaded". The computer starts up in safe mode and won't let me do a system restore because it says it is shut off.When I look at User Profiles in Windows 7, it states that the users profile is as backup and the default profile is the local profile. How can I fix my computer to get my user profile back up and working?
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Feb 10, 2011
When you boot you get the login screen, click login, then instantly displayed with this message:"User Profile Service service failed the login.User Profile cannot be located."You cannot log into windows normally or in safe mode, I don't use the PC as its someone else's so I don't have any other information as they don't know either they just turned it off and this is what happened when they turned it on.
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Jul 24, 2012
A couple weeks ago, my Dell studio XPS laptop started having startup issues. When restarting my computer, the "preparing to configure windows" message came up, then immediately it would reboot. At the time I fixed it by doing a system restore to before the windows update. Well today I tried logging in and the message "user profile service failed login..." came up after which the system restarted. I tried doing a system restore, but it came up with an error 0x8000ffff. I've tried safe mode as well to no avail.
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Nov 17, 2012
when i try to create a new user profile ~ with or without a password, it shows up on the main login page, but when i click on it to open, the message "UserProfileService_service failed the logon_user profile cannot be loaded". i have searched microsoft support with little solutions listed. and the ones that are listed seem too technical for me to be trying on my own. there are many posts there with this problem, but they all seem to be several years old.
i am using windows 7. i have never been able to create any accounts other than my administrator account & the one account i use for all my general computer use. i have been using norton 360 with no problems. i have resorted to just using any "log in/log out' links on all the sites my husband wants to use.i am really not all that confident doing anything super technical to fix this, since i don't have a real understanding of different extensions or types of files. i am afraid i could really mess everything up really bad. but, it would just be SO MUCH EASIER & FASTER if i had my account & my husband had his own account.
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Jul 13, 2011
My wife's Dell desktop (after a nighttime thunderstorm) will not permit her to log on. When she enters the password she gets the following message: "The User Profile Service service failed the logon. User profile cannot be loaded". Has anyone encountered this issue and is there a user fix, or should we take the computer back to where it was bought for service?
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Dec 8, 2011
i recently received my new computer which is running windows 7. i created one user account to begin with and was using that for a few hours and then i decided to create a couple of other user accounts. it lets me create these accounts but if i try to log in to any of them (including the guest profile) i get the error "the user profile service failed to login". i have read a number of articles and watched a video on Internet about the issue. they all say to do roughly the same thing, go into regedit and then the profile list and they give some steps involving changing values and such. i have tried this numerous times in different ways and it will not work, it seems my problem is a bit different. in "profile list" in regedit there doesn't even seem to be any record of these accounts whatsoever and no sign of a "corrupt" account which the previously mentioned articles talked about
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Sep 27, 2012
I've tried going into regedit and changing the RefCount to 0 and restarting but it keeps going back to 2 - it was at 3 originally but keeps reverting to 2 when I restart.
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Sep 22, 2009
When trying to log onto my user account, i get this error.
"The user profile Service service failed the logon.
User profile cannot be loaded" Unfortantly this is the only account i have so i have no way to access my computer.
I am running Windowns 7 Ultimate 32 bit (non beta)
Any help please?
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Apr 22, 2011
I changed the values in HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList in order to move the default user locations to my second partition. I then created a new user profile but when I try to login I get the message 'The User Profile Service failed the login'. When I set these values back to normal, new accounts work fine but I really want my user accounts on the second partition.
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Apr 29, 2011
I created a new User but when trying to logon the following message appears:"The User Profile Service failed the logon.User profile cannot be loaded"I have tried both Administrator and Guest account types
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Sep 9, 2011
I get the message "The user profile Service failed the log on. User profile cannot be loaded" This is for the Administrator account. I can logon successfully as the standard user but cannot change the Administrators account or delete it and create a new one. What are my options. Do I need to reinstall Windows? Hope there is another way, like a repair process. This is on a Dell laptop as a stand alone machine (no network logon)
Windows 7 Home 32bit.
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Jan 16, 2011
When I boot up I get to the sign in page .When I sign in I get the message: User Profile Service Failed To Logon and things go round in a loop, I can't get to the Start Menu.
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Nov 28, 2011
I have just upgrdaed from windows 7 home to professional. I changed the computer name and rebooted, then I put the computer on the domain, and reboted. I can login as the donamenameadministrator I can login as: computernameackup admin account I can login as computernameusername
but when i try to login as: domainnameusername
i get the follwoinf error: The user profile service failed the logon
I have tried to look in the registery and there are no .BAK profiles. I delted all profiles. I am not sure why I cn log in to the domain as the administrator but not as the user.
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Dec 14, 2011
I have the same issue the other user mentions. I can log on as a domain admin, but not as a domain user. There are only 4 profiles in the registry, with no .bak extensions:
1 is the default user
2 is the localservice account
3 is the networkservice account
4 is the local "Administrator" account
I was assuming the problem was with the default user, so I followed the article previously mentioned, and changed the RefCount from "1" to "0", and the State was already set to "0". I am still unable to log in with any domain account except for domain administrators.
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May 3, 2012
So I only have one account on my computer and its my admin account and when I log on it say user profile service failed to log on. I've read a bunch of stuff online and so far nothing has worked for me. I really need to solve this problem so I can get back to using my computer. I don't have any system backups so I need to be able to solve this without one. When I open my computer in safe mode I get an error that says c:windowssystem32configsystemprofiledesktop refers to a file that is unavailable. I cant get into cmd mode in regular safe mode but I opened safe mode with cmd and put in a few different things online I found, one was net user administrator /active:yes and the other was something similiar but with no at the end. Both cmd's were accepted but they did nothing.
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Jul 23, 2011
So im unable to create any new profiles without them getting the: user profile failed at login. I've tried the fix on microsoft website by going into safe mode and doing the regisrer fix but I've had no luck.
This is the event log:
- System
- Provider
[ Name] Microsoft-Windows-User Profiles Service
[ Guid] {89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}
EventID 1500
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000000
[Code] .....
Error: "The system cannot find the file specified". System restore doesn't work and I can't do a repair install as I have service pack 1 and cant remove it because I removed the temp files it requires to uninstall.
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May 5, 2011
"Failed to connect to a windows service. Windows could not connect to the System Event Notification Service". This problem prevents standard users from logging on to the system. As an administrative user, you can review the System Event Log for details about why the service didn't respond. This is the error message I receive when I log on to my computer. It doesn't seem to happen every time I log on but probably 50% of the time. When this error appears the only things I seem to notice differently are that the audio doesn't work and the windows tool bar's graphics are basic (as if i was in safe mode).
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Dec 7, 2011
I'm working on a computer that appears to have gone through the "Windows Recover" virus/malware. The user appeared to do a good job of removing the virus and used System Restore to dial the system back about a week (which unfortunately is the furthest back the restore points go for some reason). Everything seemed to work except for the main users account, which had it's profile locations changed to something like c:usersTEMP.username-PC.000. It was pointing to this directory instead of the original directory. I then opened up regedit and found the entries atHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerShell Folders all pointing to the wrong folder, so I manually edited every entry to point to the correct folder and restarted.
This ended up working against me. When I logged into the account none of the shell folder shortcuts in the start menu would do anything when you clicked on them. The menu would stay up and it was as if I was clicking on nothing at all; no response.Instead of reversing the edits I had just made manually I decided to try using System Restore to revert the system back to the earliest date, which the owner of the PC said they had done themselves before I got there. I figured the worst that could happen would be it would be just as it was when I first looked at it.After performing system restore I can only log into the Administrator account.Every other account on the system produced the error message "The User Profile Service service failed the logon. The user profile cannot be loaded."
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Dec 6, 2012
Just had error report " user profile service service failed the login User profile cannot be loaded" on a longstanding Standard User Account. Password entered was OK and no other Accounts giving any probs.
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Sep 16, 2009
I got this error message when logging on this morning.
"The User Profile Service service failed the log in. User Profile cannot be loaded".
I was able to log in on an other user account and ran system restore and the account was repaired.
Any ideas on what happened?
Running Win 7 Ultimate RTM from Technet.
The last program that I was messing with was VMware Workstation.
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Sep 25, 2011
I am using Windows 7 and this is my situation. I have a desktop connected to an interactive whiteboard used for teaching. My problem is that the board doesn't work until a user logs into the system. The board's operation is controlled by a system service which starts on user login. What I want to do is to start the service at Windows startup BEFORE login so that the board is activated and I won't have to use a mouse just to click on a users account. I tried, opening services.msc but it startup was already set as AUTO. I also tried creating a batch file with the command SC start <serviceName> and add it in the registry, in HKLM/Software/Microsoft/WIndows/CurrentVersion/Run but all these only executed after user login. After many hours of searching in the net, I fould 2 more ways, through task scheduler and local group policy editor as a startup script (Haven't tried them yet)....However I am almost sure that a service can run before windows login, because other Software, for example Teamviewer, when you enable start with Windows, it is activated before login. The teamviewer service has the same settings with my classboard service. I even used a registry monitoring software to find out what teamviewer changes when starting with windows is enabled, and the only thing that changes is a registry key in Teamviewer settings about autostart and always on, which are irrelevant to the system sevices as far as I can tell....
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Feb 14, 2012
Today I started windows with it's default settings and randomly crashed at logon screen,it says that user account service service failed to load,I tryed to restart but same problem.I don't have another account so I can only log with safe mode
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Jun 29, 2012
Just finished uninstalling certain things I did not need any longer and when I was done I started to notice that my desktop items disappeared when I refreshed the desktop and My Computer complained about the location of login details. (I cannot remember the exact error) now when I restarted my computer I receive the error at the welcome screen saying "The User Service service failed the logon. User cannot be loaded". I've researched this error and many things talk about starting in safe mode which I have managed to do but nothing else seems to be clear from there.
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Feb 17, 2012
I am a lab technician for Microsoft classes at a community college. One of our students somehow messed up his hard drive. The computer is running Windows 7 Enterprise SP1 64-bit. The system has two administrator accounts and one standard user account. I am still able to logon with those accounts and there are SID keys for each of these users in the registry.
Now when we create a new user, the account is created without any problems. The user shows up on the logon page and after running the net user command, it shows up there as well. When I try to logon with the new user, I get a message: The User Profile Service failed the logon. User profile cannot be loaded.
None of the new user accounts show up in the registry. The other anomaly that I see is that the Default User folder is missing in each of the Users subdirectory for the three accounts where I have no problems.
I have read the Microsoft Knowledge Base Article 947215 and none of the methods apply to my problem. I also checked Local Group Policies and the Do not logon users with temporary profiles setting is not configured.
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Jan 17, 2012
So a new box recently built, when booted, defaults to the local administrator account.This is a Windows 7 machine for a Linux guru that doesn't want to be bothered pressing more buttons than is necessary, if you get my drift. So my question is, after pressing Ctrl+Alt+Del...how do I dictate to Windows that the preferred used is "HisDomainAccount" on our company domain, as opposed to the local admin account?
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May 22, 2010
It seems that i am unable to login to my profile on my computer. For a start, my account has no password, so it would usually log in by itself. Second, upon clicking my account image to log in, welcome text displays, followed by a blank screen with the mouse pointer displayed, then it takes me back to the login screen.I was able to enable the hidden admin account during safemode, admin account logs in fine, but main account still refuses to log in. I deleted my system restore points (Regrettably), so that rules it out.
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Mar 24, 2012
For some reason unknown to me, logging into my user account on my PC takes around 20-30 seconds. I have the Guest account enabled, and log on to this is pretty much instant.I read around the internet that this is usually caused by having a solid colour as a background, but there have at no point been a solid colour background,I have images set as desktop wallpaper.I have only a handful of programs set to startup such as itype.exe for my keyboard, MSE, Xboxstat for my gamepad and Catalyst Control Centre.The Guest account has more programs set to startup yet takes considerable amount of time shorter to get to the desktop.This also applies to any subsequent account I create.
There are no desktop icons of any sort, and the user account profile size comes up as 343MB (which as far as I'm aware, isn't large). Windows is installed to a 64GB SSD. To help save space and reduce wasted write cycles, I've moved temporary files and cache stuff off the drive onto a normal HDD.This has been done for the Guest account aswell.I fail to see, however, why that should slow down a login time.Rainmeter loads on startup, but whether its on startup or not makes no difference.The accounts are local accounts as my PC is not part of a domain.I am stumped as to why my profile takes so long to login to the desktop (hence why I'm asking).In the event of it being relevent my specs are in the spoiler below.
Spoiler :
CPU: AMD Phenom II X4 965 @ 3.4Ghz (stock)
GPU: AMD Radeon HD6950
RAM: 16GB (4x4GB) G.Skill DDR3 1600Mhz RipjawsX (running at 1333Mhz due to CPU limit)
SSD: 64GB Crucial M4 (boot drive)
HDD: 1TB Samsung F3 (partitioned into three; programs, temporary files, games, page file)
HDD: 1.5TB Seagate Barracuda, holds documents, videos, music, etc)
OS: Windows 7 Professional 64bit SP1.
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Feb 18, 2012
A twist on the creation of user folders on a drive other than C: in Win 7 Ultimate. Does anyone know if one could designate a user folder location such as E:Data instead of using the users name and being a subdirectory of "Users". I am the ONLY one on my computer - and it would seem much easier to look to the top folder in the E drive than clicking thru E:, users, name, documents, project. I fully realize that I can set up shortcuts, but when you are in an application that wants to place a file somewhere else and presents you with an explorer windows it is a pain. The only method I thought of is using redirection with symbolic links.
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Jul 31, 2011
I cannot log on to either of the accounts on my HP laptop running Windows 7. I get a message saying " The User Profile service failed the logon" User Profile cannot be loaded. I cannot procedd any further with loading up.
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Feb 6, 2013
I had to restore my computer. After I did so and it went through the new setup, I supplied a new password. When I went to logon, it accepted my password but then at the next screen, iit read:The User Service service [sic] failed the logon. User profile cannot be loaded.
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