Start Menu Programs Missing After Successful Removal Of Malware
May 24, 2011
I recently followed procedures for removal a rogue Windows 7 Recovery malware application on my Windows 7 Home Premium system. After the successful removal of the malware, my Start Menu Programs are all missing (basically nothing in there) and 95% of all my icons (on the desktop, within Win Explorer) are all grayed-out. (They still work but are gray). I have a feeling it could be a corrupted user profile, but I'm not sure. So far, I've restarted twice, right-clicked the start button to make sure default settings are set, ran a CMD prompt with SFC /SCANNOW.
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Jun 2, 2011
so somehow I caught the malware program known as Windows 7 recovery. As per its standard operations it made my computer seem like it was having a bunch of issues, hid all the files on my hard drive, removed my background, etc. I followed a removal guide I found here on bleeping computer and it did rid of me of that annoying malware. A lingering problem I am still experiencing is that all my start menu items are missing. For example there is a folder for Microsoft office, but when you open it it shows as empty, but if I open a Microsoft office file like say a word file the program opens as normal. I have run the unhide.exe file a couple of times, and shutdown my firewall and maleware protection, but to no avail the start menu items still seem to remain hidden.
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Oct 1, 2012
remove ZeroAccess trojans that were traumatizing my laptop erfectly (used ComboFix,MalwareBytes and TDSSKiller) and the malware doesn't show up on any scans anymore (ran from Safe Mode), but I cannot access my desktop for more than 5min at a time before it freezes up and I have to manually shut down and start up again. I managed to re-install my Kaspersky Internet Security 2013 temporarily, but it doesn't show up on my desktop or taskbar. I have tried SFC/scannow returned :"Windows Resource Protection found corrupt files but was unable to fix some of them." My system restore does not work either for some reason since I got this laptop a year ago and Startup Repair shows no errors.. I am relatively good with computer diagnosis, but this one has me losing sleep for two days straight.
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May 2, 2012
Following the removal of some malware [URL], I have not been able to enable my Server Service in Windows 7. I was advised to post this here. This means I cannot share files, use bonjour services, vnc etc. I have encountered Error 1068: The dependency or group failed when I enabled the server service in services.msc.
I have already tried the following (and none worked):
- Enabling in safe mode
- Enabling all startup services in msconfig
- Modifying the registries in folders: Ndisuio, EapHost, and Dhcp (with instructions specified on another site)
- Checking the firewall.
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Mar 31, 2012
So I made the mistake of downloading the Codec C Malware. I got it deleted but now my programs are missing.
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Aug 9, 2011
I have very few programs under all programs, but over twice as many in my add/delete programs. how can i get these other programs into my start menu?
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Mar 23, 2011
After several days with a very patient and through BleepingComputer Volunteer, I believe my computer is malware-free. However, my computer itself still seems to be having issues. None of these issues occurred prior to the infection. My logs appear clean, but these issues remain:Mouse cursor "stutters" at times.Windows flickerStartup and shutdown take excessively long at times, others it is very fastShortcut icons (but not regular icons) have some sort of "blank" icon in front of them.Here is a link to the malware removal threadMalware Removal ThreadAttached as well is a picture of the icon situation.
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Dec 30, 2010
No matter how many times I launch Skype or iTunes, they just won't get added to the Start Menu's Recent Programs list.
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Jul 1, 2012
When I start up my computer, my Steam starts up, then I manually start Chrome. Chrome comes up fine, Steam does too, but when I try to right click on Steam and click friends, all it does is create another steam process running at 100-108 K. Then if I close Chrome and try to reopen it, it will do the same. This happens with EVERY program after I start up. There's a 5 second window where I can open programs without issue, then after that it will only start 108 K copies of them. It takes me around 30 restarts just to get it working properly, if not more.
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May 29, 2011
The screenshot will show what I mean. When I click on All programs, a list appears (shortened) and when I click on a choice (i.e. Accessories/System Tools) it tells me it is empty.I don't know how to fix this, and all references I have found seem to relate to upgrades from Vista to windows7.I have windows home premium 64 bit.
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Nov 5, 2009
I've installed Windows 7 on my laptop and want to customize the Start Menu's All Programs window. I normally consolidate like programs/folders into one common folder to minimize the number of items on the All Program window (i.e. all Microsoft related items in one folder called something like Microsoft Programs). I can't seem to figure out how to do that in Windows 7.
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Apr 14, 2009
I did an upgrade from Vista Ultimate to 7077 ultimate..Everything went smoothly with only one or two uncompatible programs. when I click on Start | All Programs every one of my installed programs icons are missing. I have to search for the program to start it and pin it to the taskbar if I want to keep it accessible.I've tried a few registry hacks, security settings and even tried to copy some shortcuts over. I also tried restoring all the default shortcuts to the C:UsersMYUSERNAMEAppDataRoamingMicrosoftWindowsStart Menu - You can see in the screenshot only a few items have shown up.I've tried creating a new admin account and the problem is repeated there as well..No program icons in the All Programs Menu. My version is activated.
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May 16, 2011
looked the most sensible place to put it. Second, I've tried scouring the internet for a similar problem, but as of yet have been unable to find one.The problem I'm experiencing occurred after some hardware problems, which meant the computer was periodically crashing. I think I've now fixed these, however a software problem with windows 7 seems to be occurring.Every time I go to the start menu and load a program, not one but two instances of these programs start up. This doesn't occur with all programs I've tested, but this may be because other programs only allow one instance to run at a time. Examples of ones I've tested include Speedfan, Handbrake, Calculator. If I start the programs from within explorer, only one instance starts.
Interestingly, not sure if this is related, if I go into explorer and double click on a folder, it does not open the folder, i have to right click and then use the open option.The computer generally feels a bit slow. I'm wondering if anyone has experienced anything similar, or whether I should try a repair install (which will be a bit of hassle as I'll have to try to uninstall SP1 first).
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Jan 3, 2012
I have stuff on the start menu list so i can get to them easy but the past few weeks now they are just randomly getting removed
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Mar 21, 2009
Maybe a week or two ago I was cleaning a junk from a system with revo uninstaller and have checked few more options then they are checked by default,and I erased some of the apps from start menu.That were apps which are in Accessories and System tools folders,and all Administrative tools folder.
After that I tried to approac them through Administrative tols in Control panel,but I was getting a message that a shortcut refers to a location which is unavailable,and that they are maybe moved to some other place on HD.Since I knew what have I done,and it was 3:00 AM,I decided to do a System restore,but some other day when I won't be sleepy.
Tomorrow and day after tomorrow I was kind a busy,and forgot to do a System Restore,but I was downloading some games and I was running out of a place on that partition.I was maybe a few hundreds megabytes short,and decided to delete all system restore points and turn off system protection,so I can get some extra place which was earlier dedicated to System restore.Off course,in that moment I forgot about the programs I deleted few days before but I remembered them in the same moment I turn off System protection and when restore points were gone,but a second or two too late.
So,my question is:
Is there any way so I can get back System tools and Administrative tools back?
Of course there is because I see some of them in System32 folder and in Windows folder(exe files) or maybe they are all there but I can't tell which one was where,and I don't know how I can get them back in Start menu,and reassociate Administrative tools with Control panel shortcut.
And of course,I don't have an image of a system.
I hope that you undersand what I was trying to tell.
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Apr 16, 2009
This may have been reported earlier and has been happening on Vista and XP to some people (albeit not REALLY the same), but I'm seeing my entire programs list in "All Programs" disappear after every installation of any software. It seems adding to the list makes it disappear. The funny thing is that the actual files (shortcuts, etc.) are all in place in their proper folders and don't get removed. It's just the start menu which stops showing them. A way to fix this, for me, is to MOVE the entire contents of
"[startup drive]:Users[username]AppDataLocalMicrosoftWindowsStart MenuPrograms"
to a different folder and then MOVE it all back (same goes for the
"[startup drive]ProgramDataMicrosoftWindowsStart MenuPrograms"
contents) After this, it all comes back, but only until I install something new.
Does anybody have any such or similar problems?
Also, I have a different user account on this computer (for my wife) and none of this happens there, even if I perform an installation from under that account!
I should also say that this window install (currently build 7077) has been upgraded from 7048 (i.e. 7048 -> 7057 -> 7068 - >7077). I have AVG antivirus + firewall installed (the problem happens with it disabled and has started long after AVG's been installed anyway).
This did not happen on any provious builds (and started relatively recently but for the life of me I can't remember when exactly since I don't really use the programs menu that much). The first time it happened I did a restore which brought back the contents but again, until the next install after which it all disappeared again.
It seems to have something to do with the way the start menu finds its contents...
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Oct 26, 2011
My computer recently prompted me to do a virus scan and after rebooting, it erased all the files and programs on it. I read some posts stating to "unhide" all the folders in windows explorer to help the situation. That seemed to restore alot of programs, but I still can't launch certain programs off the Start Menu nor can I see their shortcut in Windows Explorer. I'm able to open files using those programs from Windows explorer, I just cant open the program itself from the Start Menu. The folders of those programs on the Start Menu say "empty" and no program is displayed.
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Jan 4, 2013
We have a Windows 2003 Domain and just got some new Windows 7 professional machines.. The problem I am having is that the Accessories, Startup, and maybe other folders are missing from the start menu..
If I login as the Domain admin I get them.. The user is setup as a local machine admin, but they are missing.. We are not blocking anything in Group policy on the domain that I can see.. I have looked numerous times. everyone keeps pointing to the folder being hidden..
This is not the case.. Is there a domain level policy that controls this??
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Dec 7, 2012
I have a friends netbook that had a bsod (unexpected shutdown) all is now fine except that the start menu is missing the icons (the ones you see on the right but the "all programmes" shortcuts/folders are all intact.)The operating system is Windows 7 Home Premium and there is no restore points,
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May 6, 2012
How to permanently remove/ban programs from the Start Menu Recent List? (Since manually deleting them will only get them back on once the program is started again.) The sole answer gave a suggestion to "switch the feature off". This answer though useful to some is not to me. Those programs which are indeed often used are on the desktop via a shortcut. Those on the start menu, are programs not often used or perhaps only used this week, then not used for 2 months, then used again later once. Therefore, as the reader suggested, to then, after turning the feature off and"add links to the programs you do want there manually" doesn't do it since I may not want them there 'next week' nor do I like the idea of me having to manually add them and manually remove them all the time. In Windows XP there used to be a little Microsoft program called TweakUI (Power Toys) that would do exactly that--controlled which programs could go there and which could not. Considering that TweakUi was originally made for the 1st or 2nd Windows version (before Windows 95) I hesitate to use it again for Windows 7.
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May 6, 2012
How to permanently remove/ban programs from the Start Menu Recent List? (Since manually deleting them will only get them back on once the program is started again.) The sole answer gave a suggestion to "switch the feature off". Those programs which are indeed often used are on the desktop via a shortcut. Those on the start menu, are programs not often used or perhaps only used this week, then not used for 2 months, then used again later once. Therefore, as the reader suggested, to then, after turning the feature off and "add links to the programs you do want there manually" doesn't do it since I may not want them there 'next week' nor do I like the idea of me having to manually add them and manually remove them all the time. In Windows XP there used to be a little Microsoft program called TweakUI (Power Toys) that would do exactly that--controlled which programs could go there and which could not. Considering that TweakUi was originally made for the 1st or 2nd Windows version (before Windows 95) I hesitate to use it again for Windows 7.
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Jun 5, 2009
I would like to know if is possible to show All Programs in the start menu automatically when you click the orb. Because clicking every time to show the list of All Programs is not very nice since I don't use the recently programs open function.
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Aug 22, 2009
Is there a way to exclude some programs from automatically showing up in start menu?
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Nov 14, 2009
I'm a Mac user and an avowed keyboard shortcut enthusiast. On a Mac we have a wonderful app (prog in Winspeak) called Quicksilver, which makes it possible (among other things) to switch between running programs using the keyboard (i.e., without the hunt and click mouse nonsense). All I have to do is invoke a hot-key, type one or two letters (it remembers the apps I use most!), press Enter and BAM! I'm there. I find this so much faster than hunting for the right icon on the taskbar, or alt-tabbing through 10-15 apps to get to where I want to go. Alas, in Windows (any flavor, be it 2K, XP, Vista or 7), if I do anything other than alt-tab to a running program, or click on its icon on the taskbar, I'm going to start another instance of that program, which means loading duplicates of all the resources that have already been loaded into memory! Using Excel as an example, all I want is to hit the Windows key, type e x, hit Enter (assuming Excel is the first choice) and switch to the one (and only) instance of Excel that is already running. Is that really too much to ask? For the record, I have tried a number of Windows based Quicksilver knockoffs, and they all suffer from the same limitation. So it seems that trapping which programs are already running is an impossible feat under Windows?
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Jan 1, 2011
A while back I used a few different programs to tweak Windows 7. One of the programs I used caused the recently used programs to stop showing up in the star menu. Under properties now I can't even set the number of programs to show because it is grayed out and unselectable. Any body know how to get this function back? I have ran SFC to see if there was something corrupt in Windows 7 with no errors returned. I think there is something turned off in the registry but have no idea where to look.
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Aug 3, 2009
I posted a thread about this problem last week in this thread: Problem installing MyDefrag 4.1.1
Basically the problem is that after installing some programs, the "All Programs" list in the start menu disappears and is just blank. At the time I thought the problem was only with MyDefrag but today I installed the microsoft Intellitype 6.1 software for my keyboard and the same thing happened. Has anyone else had a similar problem.
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Mar 12, 2012
Recently opened programs does not appear in the start menu.Windows help shows Click to open Taskbar and Start Menu Properties. Click the Start Menu tab, and then click Customize. In the Customize Start Menu dialog box, in the Number of recent programs to display box, enter the number of programs you want to display on the Start menu, click OK, and then click OK again. Both the check boxes are disabled so I cannot make any changes.
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Dec 28, 2009
Im on windows 7 Ultimate 32bit. I accidentally deleted all the shortcuts from C:ProgramDataMicrosoftWindowsStart MenuPrograms...
And now i dont see any program in my start menu , obviously , so please tell me how to fix this problem. I have disables system restore , so can anyone just give me his/her shortcuts? The basic ones like paint etc.
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Jul 14, 2010
How to delete program entries from a specific user start menu?
PC's have multiple user accounts, for designers and administrators within the business. Designers do not need access to Sage Accounts so I want to remove it from their start menus and administrators do not need access to dreamweaver and thus I want to remove it from their start menu.
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Feb 15, 2012
Some programs are slow to launch from the start menu (Windows 7 home premium), while they start quickly when launched from an explorer windows.
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May 6, 2012
How to permanently remove/ban programs from the Start Menu Recent List? (Since manually deleting them will only get them back on once the program is started again.) "switch the feature off". This answer though useful to some is not to me. Those programs which are indeed often used are on the desktop via a shortcut. Those on the start menu, are programs not often used or perhaps only used this week, then not used for 2 months, then used again later once. Therefore, as the reader suggested, to then, after turning the feature off and"add links to the programs you do want there manually" doesn't do it since I may not want them there 'next week' nor do I like the idea of me having to manually add them and manually remove them all the time. In Windows XP there used to be a little Microsoft program called TweakUI (Power Toys) that would do exactly that--controlled which programs could go there and which could not. Considering that TweakUi was originally made for the 1st or 2nd Windows version (before Windows 95) I hesitate to use it again for Windows 7.
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