Removed Windows 7 Recovery Malware, But Start Menu Items Still Missing?

Jun 2, 2011

so somehow I caught the malware program known as Windows 7 recovery. As per its standard operations it made my computer seem like it was having a bunch of issues, hid all the files on my hard drive, removed my background, etc. I followed a removal guide I found here on bleeping computer and it did rid of me of that annoying malware. A lingering problem I am still experiencing is that all my start menu items are missing. For example there is a folder for Microsoft office, but when you open it it shows as empty, but if I open a Microsoft office file like say a word file the program opens as normal. I have run the unhide.exe file a couple of times, and shutdown my firewall and maleware protection, but to no avail the start menu items still seem to remain hidden.

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Start Menu Programs Missing After Successful Removal Of Malware

May 24, 2011

I recently followed procedures for removal a rogue Windows 7 Recovery malware application on my Windows 7 Home Premium system. After the successful removal of the malware, my Start Menu Programs are all missing (basically nothing in there) and 95% of all my icons (on the desktop, within Win Explorer) are all grayed-out. (They still work but are gray). I have a feeling it could be a corrupted user profile, but I'm not sure. So far, I've restarted twice, right-clicked the start button to make sure default settings are set, ran a CMD prompt with SFC /SCANNOW.

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Jun 19, 2011

After a new (clean) install of Windows 7, the start menu is empty - all installed programs and other items usually posted by the installer are missing. Is there a fix (not a workaround) for this problem? There have been a lot of postings for this issue over time throughout the Internet, but I cannot find a real fix (like a patch from Microsoft) for this problem. When I install Windows 7 with a newer release of Windows 7, the start menu is populated as expected, so I can only infer that Microsoft knew about and fixed the problem in later releases, but did not post a fix. Unfortunately, I have a couple of systems that have recently been built with an earlier release of Windows 7, and subsequently, have the problem.

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Mar 2, 2012

1. Which DLL uses W7/64 for the sound at start-up of Windows? I would like to edit it for my own sound.

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Dec 13, 2011

I unfortunately listened to the husband of one of my wife's friends and ran CCleaner on my Win 7 PC and now the Recent Items list on my Start Menu, which I use a lot, is totally fouled up. The settings are correct and I've edited the registry but the number of items displayed is never consistent, never more than 6, and sometimes disappearing completely, whereas I have it set to store 10 items.

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Why Do Some Items Appear Under Start Menu And Others Dont

Jul 27, 2012

The icons on my desktop keep going to the left side of the screen. I have unchecked the option to "auto arrange" several times, but it keeps moving the icons to the left side of the screen anyway.Are there any alternatives for me having quick access to the programs, folders etc that I use on a regular basis other than putting them on the desktop as shortcuts?? I may or may not be using some of these terms in the correct way?Can I move them down to the task bar? How many icons will the task bar hold? Can I have multiple task bars? Will this slow down my computer?
What does it mean to create a library for shortcuts?why do some items appear under the start menu and others dont?

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Restoring Start Menu Items?

Feb 1, 2013

How would i go about replacing the ones i need which i am brand new to this stuff so i don't know what i'm missing and what i need. Great predicament to be in ay.I attached the Unhide program from Bleeping

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Dec 11, 2011

I need to change some file associations. I tried right click/open with/choose default program on a file of the type for which I want to change the association but get a message saying "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item." The program I want to use for this file appears in the menu that pops up when I click open with but clicking on the program gives me the same message as does Start/Default Items. I am logged in as administrator so surely should have permission to change associations in this way. The machine is a 2 month old HP laptop running windows 7 home premium. Is there another setting I need to change to allow me to do this?

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Users Not Seeing Recent Items On Start Menu?

Jul 22, 2011

I'm configuring Windows 7 Enterprise for my office. I've gone through and installed all the programs. I then do the deal where I log in locally and copy my profile and make it the Default profile.

Anyway, when I log in using my profile (Domain Admin) no problems! When i log in as a typical user (without admin rights) I don't see anything on the left side of the start menu (recent programs). I open Word, Excel, etc. but nothing is ever added to the recentfavorite program list.

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Nov 6, 2011

I got a trojan earlier today that resulted in everything on my desktop vanishing and I have empty folders in the start menu.I can only get to the control panel by doing a search for it and I can't get to the part related to icons.I understand there is a program that might un-hide them but I read that it also makes visible things that should remain hidden.

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Feb 15, 2011

After I updated my Internet Explorer 9 Beta, the items in my Start menu are no longer expandable and I cannot click on them. I am not refering to the All Programs, but the items in the blue bar such as Documents, Favorites, Recent Items etc. Clicking on the main item (ex: Favorites) will list my favorites and folders, but I cannot click on any of them or expand the items inside. Oddly enough, I can expand and click on Favorites from within IE9.

A shutdown, restart, disk check have all failed to fix the problem. As I stated, this started immediately after I did the latest update to my IE9 Beta dated 15 Feb 2011.

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Sorting Start Menu Download Folder Items By Date Not Name

Apr 4, 2012

The win 7 start menu download folder item on the right sorts by name. This is very annoying. I cannot find a download unless I know its name. If by date I just look up a recent download at top of list. How do I change behavior so downloads in start menu (right column) sorts by date? I changed the folder properties in explorer so the download folder sorts by date. It does there no problem. But not in the start menu.

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Clicking On Start Menu And Taskbar Items Doesn't Launch Program

Aug 25, 2011

Essentially, upon starting up my computer, from time to time, I have no yet been able to isolate what may cause this issue, I will find that I cannot launch programs from their shortcuts in the Quick Start or Taskbar menu. As of right now I have not tried to launch said programs from the original .exe file in this scenario.I've noticed that when I try to open these programs from the Taskbar, the icon will be surrounded by a square to indicate that it is active, but, after a period of maybe 5 seconds or so, sometimes longer, it will disappear and the program will no longer look active. Opening up the task manager, the programs usually show up in the Processes under the appropriate name. Multiple instances of a program can appear, even when, under normal circumstances, multiple instances aren't allowed (such as with Firefox). The processes will usually show a static amount of memory used, like 108k for any firefox.exe in the process list, and will simply sit there until they are ended, despite the program not actually running. When this happens I generally have to restart the computer and hope it works on the restart.

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Windows 7 Recovery - Empty Start Menu Folders

Jun 5, 2011

I followed this thread [URL]to restore the items of the start menu. :thumbup2: However, I still have this isse of the folders in the All Programs section being empty.

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All Programs & Start Menu Empty After Windows 7 Recovery Virus

Jun 5, 2011

my entire sunday has been consumed by this virus....I followed instructions on another topic but have not been successful in restoring my programs menu.

here is my log:

SystemLook 04.09.10 by jpshortstuff
Log created at 20:37 on 05/06/2011 by owner
Administrator - Elevation successful

[Code]....

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Jun 10, 2011

A client of mine (I'm an IT summer temp in a production facility) recently contracted the Windows 7 Recovery virus and contacted me to fix it. Having encountered the XP version recently and resolved the issue, I was able to easily remove the virus and associated rootkit. The difference this time was that unhide.exe failed to restore the start>all programs menu shortcuts, although it did manage to restore the folder structure. I read through and followed the instructions of another thread here: [URL]. Which did not resolve the issue. The output given by SystemLook is as follows:

SystemLook 04.09.10 by jpshortstuff
Log created at 09:14 on 09/06/2011 by debra
Administrator - Elevation successful

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Jan 19, 2013

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Jan 4, 2013

We have a Windows 2003 Domain and just got some new Windows 7 professional machines.. The problem I am having is that the Accessories, Startup, and maybe other folders are missing from the start menu..

If I login as the Domain admin I get them.. The user is setup as a local machine admin, but they are missing.. We are not blocking anything in Group policy on the domain that I can see.. I have looked numerous times. everyone keeps pointing to the folder being hidden..

This is not the case.. Is there a domain level policy that controls this??

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Mar 31, 2012

So I made the mistake of downloading the Codec C Malware. I got it deleted but now my programs are missing.

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Dec 7, 2012

I have a friends netbook that had a bsod (unexpected shutdown) all is now fine except that the start menu is missing the icons (the ones you see on the right but the "all programmes" shortcuts/folders are all intact.)The operating system is Windows 7 Home Premium and there is no restore points,

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Oct 13, 2012

I currently have an issue with my PC where all the text under desktop icons and dialogue boxes is missing, and instead there is a mumbo jumbo of lines and misshapen boxes in control panel, so its impossible for me to try and do anything. I tried doing /sfc scannow in a cmd prompt, but it told me I do not have administrative privileges when I was logged in on my admin account. This happened after I had to boot into safe mode when some windows updates were installed previously. After they were removed, the BSOD remained, but I managed to log on by using 'Boot using last known good configuration'. I have also tried using a system restore point to before the updates were installed but to no avail. Start up repair also drew a blank and I can't think of anything else to do.

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Aug 24, 2011

My taskbar and the start menu has going missing suddenly.

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Apr 17, 2012

I downloaded the new IE and lost all icons n left and bottom of screen

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May 27, 2011

I recently removed the Windows 7 Recovery virus, but now a bunch of my start menu shortcuts are just empty folders (no shortcut to Word/Excel for example).

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Dec 6, 2011

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HP Recovery Manager Says That Recovery Partition Has Been Removed?

Jun 26, 2012

is not empty - it is almost 80% full but when i click on it there are no files. Tried - to the extent of my knowledge - to see if the files are hidden but didn't reach anywhere. Tried a restore point but that didnt work either.

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Aug 10, 2012

I had a file recovery malware infection that i first cleaned with malwarebytes antimalware. Then i ran hitman pro and then it said it would delete a volume boot record and to restart pc.

When i restarted pc it wont boot up now. It says a disk read error has occured press ctrl alt del to restart. I cant even restart with ctrl alt del.

I tried to do a system restore but there are no restore points shown. That file recovery malware hid a lot of files i think and it seems like the main disk drive is now drive H.

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Server Service Not Able To Start In Windows 7 After Malware Removal

May 2, 2012

Following the removal of some malware [URL], I have not been able to enable my Server Service in Windows 7. I was advised to post this here. This means I cannot share files, use bonjour services, vnc etc. I have encountered Error 1068: The dependency or group failed when I enabled the server service in services.msc.

I have already tried the following (and none worked):
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Feb 1, 2013

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