Sound Distortion On Scrolling While Viewing Online Videos

May 20, 2011

i am having an issue that just appeared. when viewing you tube videos or i tunes, i get a bit of static, if i scroll at all i get major distortion. this is present for all videos i attempt to watch. i have updated itunes, as well as the latest flash version, including checking the "enable hardware acceleration" option off and on to no avail.

i have updated my sound card drivers, uninstalled and reverted to a previous version of flash, and updated my video card drivers step by step, but this did not fix the issue. initially i was getting distortion while viewing Internet and random system lock ups that required a reboot. since trying the above, i am not getting lock ups any longer, but the scrolling distortion is present. it may be my imagination, but the system seems very sluggish as well.

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i've gone to microsoft for help with this issue, been to several tech forums, and even sent a request for help to adobe flash player for help but i have had absolutely no luck.

basically this is my problem...i am a student and i just upgraded my gateway laptop to windows 7 home premium x64-bit for that $30 deal. everything is running perfectly except my on-line videos.

every single time i click on "full screen" to maximize the video size i start having sound distortion after about 30 or 40 seconds. i've checked and it's not my browser (i've tried it with firefox and ie). i went to upgrade my sound driver but i got a message saying that my driver is already up-to-date. i also thought that the problem might be the flash player but i checked on that too and it was also up-to-date.

the best way that i can describe the distortion is that i have this sound that makes all of the noise in the video sound like everything is cracking up under water. hope that makes sense. oh, and to make things even worse...i don't have this problem on Internet. i don't know if Internet formats their videos in a certain way but i can put videos on full screen without the sound distortion. if you'd like an example of the type of videos i'm talking about go to msn.com and look at the tiny little video that they always have on the left side titled "video highlights".

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[code]....

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