Hiya, please help if you can. My son was mucking about on his Vaio Laptop windows 7 and did a terrible thing - he copied and pasted a script .vbs (pop out your dvd drive(?) I have no idea what that means, but it don't sound good, and now it is making a funny noise and wont play any discs.
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So I made a mistake while taking on a friend's problematic sony vaio laptop. They were wanting to install a newly purchased Kaspersky av, but after uninstalling the old version of Kaspersky there was a problem with an unresponsive usb mouse & mouse pad. I wasn't able to resolve the issue through various repair programs and manually reinstalling the driver, which was giving off the error code of not being properly installed or functioning. With owners consent, I decided to let Vaio Care to bring the computer back to factory condition. (I wish the owner had the owners manual to this thing.)I made sure to backup all of the files that the owner needed saved, but failed to make any sort of backup recovery disk for the computer. Not sure if it's too late to do so, but the computer will not boot to windows any longer. I get a white blinking cursor on a black background immediately after Vaio disappears from the screen upon bootup, but cannot do anything with it. I made a windows 7 home premium iso dvd, and when booting from it I reinstalled windows onto one of the 3 partitions on the hd (the largest of the 3 which was labeled "Primary" type). Of the other two partitions, one was labeled "Primary" and was named "System Reserved" but only 101MB, and the other was labeled "System" and was named "Recovery" and is 7.7GB. When installing, the computer does a restart but then boots up from the disk again starting the entire process over again. So I changed it to boot from the HDD, but still get the same problem of a blank cursor and windows not booting up.When attempting the System Recovery Options on the Windows 7 dvd I'm given 3 different partitions (2 of which are 400+GB, labled windows 7 operating system, and located on (D: ) Local Disk). I'm guessing this might stand for the old windows 7 from the factory, and the one I installed. The other partition is 7.7GB and labeled Start VAIO Recovery Center located on (Unknown) Recovery.System Restore, System Image Recovery, and windows Memory Diagnostic aren't doing any good. Startup Repair only gives me an issue for one of the 3 Partitions, the (Recovery Partition), and states that Startup Repair cannot repair this computer automatically, saying that the "Problem Event Name: StartupRepairOffline".
When going through command prompt I see that old data & drivers are still on the disc, but was wondering if it was too late to make some sort of a recovery disc for it? My concerns are that when I do a wipe of the drive and a clean install of Windows 7, I'm going to have many issues without having sony's factoryware installed. Am I able to make my own disk to reinstall Sony's factoryware? What's the best way of getting this computer back to fully functioning?I have access to the drivers on Sony's support site: Sony eSupport - VGN-FW510F - Support
It worked perfectly yesterday, but when I tried to author a blank DVD with DVDFlick today, it just stopped working. I have authored many, many DVDs with DVDFlick before, so I doubt that caused the problem.
I have tried to get it to read DVDs, CDs and miniCDs, but it refuses to recognize any of them. It won't even recognize the disc at boot-time. I've gone through every support website I could find. I've downloaded several Microsoft troubleshooting utilities, and they all say something to the effect of "The disc in drive D: is not detected, or is not supported".
My computer is almost new; only about six months old, so I sure hope the drive hasn't failed on me already.
Specs: Model:
Dell XPS-15 (L502x) DVD Drive:
HL-DT-ST DVD+-RW GT32N DVD Drivers:
SlySoft's AnyDVD v6.8.5.6
Microsoft v6.1.7600.16385 (win7_rtm.090713-1255)
GEAR Software v2.02.00.01
Sonic Solutions v3.00.93.0
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So far as I can tell, the BIOS says that the 1st boot device is Internal Optical Drive, 2nd Internal Hard Disk Drive. No drives are "Excluded from Boot." I'm having problems getting the OS to boot on the HDD, so I've got my Win 7 Installation Disc in the DVD drive to try to do a re-image. But it won't boot from the CD!
What else could I do/check on this in order to get it to boot from the CD?
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