Ports Not Shown In Device Manager?

Apr 26, 2012

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, 32 bit
Processor: Intel(R) Celeron(R) CPU 550 @ 2.00GHz, x64 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 2038 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 4 Mb
Hard Drives: C: Total - 63446 MB, Free - 19500 MB; D: Total - 10239 MB, Free - 5030 MB; F: Total - 105243 MB, Free - 81504 MB; G: Total - 99997 MB, Free - 23374 MB; P: Total - 99999 MB, Free - 95577 MB;
Motherboard: Dell Inc., 0U990C
Antivirus: Avira Desktop, Updated and Enabled

For a while now, I've had problems with USB devices, but today I was looking online and someone mentioned a solution to a problem I was having, saying to look in Device Manager under the Ports tree.My Ports tree in DM is gone, but I also don't know how to access my COM3 port or other ports any other way. Should the Ports tree be there? I've already restarted my computer and entered the BIOS menu, and it said my USB Ports were enabled.I've already been to the Registry Editor in Blah-Blah key and entered "3" (was already that way).My ports are just gone. What should I do?

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
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