Optical Drive No Longer Showing Up And Drivers Crashing?
Jun 17, 2011
I have a Sony Vaio Laptop with Windows 7 Ultimate 64bit Model VPCEC1M1E. The problems that I am having are: The ATI Display driver stops responding and the screen goes blank, Also the optical drive is no longer showing within windows, and it will no longer open. I have tried lots of different ATI display drivers for the laptop however none of these have worked I have also tried clean installs but this did not make any difference. I have had a look through Event viewer and one error that seems to be a cause for concern is:Event ID 13: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS.In some situations, this error may cause the computer to function incorrectly.
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Mar 7, 2012
My DVD optical drive appears as CD drive and doesn't react to any disc. The latest driver is installed.
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Oct 18, 2012
Almost new Inspiron 5720- Home Premium. i7 quad.
After installing three or four updates yesterday my laptop now clicks the optical drive a couple of times as I start any video or music file on the hard drive. Not a fatal flaw, but, very irritating just the same. Did a system restore to the morning before the updates- same behavior remains. Installed updates again, removed them one at a time, same thing. Restored to over a week ago, same behavior! What is up with this clicking. The files start and play immediately, no problem there, I'd just like the optical drive to mind it's own business. Movie discs play fine, burns stuff fine, just go to your corner and SHUT UP!
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Jun 16, 2012
I have an Alienware M14x R1 with a SSD - Crucial M4 in the main spot and the stock HD in the optical drive. I have never had any issues with any of this stuff before this clean install - and I have done clean installs previously. I also used Parted Magic to Secure Erase my SSD and HD before install.I am experiencing some pretty frustrating problems:
1. I have NO INTERNET CONNECTION (everyone keeps telling me to install drivers...how can I do this without internet connection??)
2. Windows is not recognizing my second hard drive in the optical drive even though it did when I was installing and showed it at the section where you can add new partitions etc
3. My display adpater is not working as I have a 1600x900 screen and I can only go up to 1024x768...
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Aug 15, 2011
I have a Del 1600N Multi function printer that has been in use (successfully) for about two years on my home network. The printer has a built in NIC and is connected via a dedicated 10BaseT line to my network. This printer was working just FINE until I decided to use it as a fax. Some how during that process I must have cleared the network configuration and it stopped being visible on my network. After some investigation into this I was able to get it back on the network my manually assigning it an IP address. Using the supplied installation DVD, I was able to install the printer onto my two desktop computers (running XP Pro 32 bit) and it works just as well as before.
The problem occurs with my wife's Dell laptop. Before the great "fax fiasco" (as I like to call my stupid attempt to use this printer as a fax machine), the laptop was able to find and print to this printer with very little problems. Now, not so much! When I went to re-install this printer the first time I made sure that the Dell Printer software was uninstalled (via Control Panel--Uninstall Programs). The first attempt seemed to be going fine. The software detected the printer on the network and it looked like a successful install. However, the test page did not print out! I checked in the "Printer Properties" to make sure that the printer was on line and sure enough, it was.
But there was a troubleshooting alert that told me the document didn't print. After several hours of messing with it, I decided to uninstall and try again. The second time went much like the first. Then I reasoned that the drivers may be the problem. So I looked on Dell's web site and found the Windows 7 drivers for this printer. I uninstalled the old drivers, downloaded the new ones and then installed. As before it found the printer. But during the install it flashed a message saying that it could not find a file (which was weird).
When I hit "continue" it proceeds and looks like it finishes. The network printer monitoring icon appears in the system tray and I can see the 'scanner" portion of this Multifunction Printer. But still, it won't print to it. And in addition, the printer now refuses to show up in the "Printer and Devices Window"! What am I doing wrong? I've heard that Windows 7 has problems with old printers. But this printer was working perfectly before this! What steps do I need to do to totally remove the old printer drivers and start from scratch? Is there a way to get this printer to be able to work with my wife's Dell Laptop?
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Jan 15, 2012
I installed a new DVD program and my DVD Rom stopped responding. When I checked he Device Manager It said "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)"
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Jan 12, 2009
It seems as though my two optical dvd-rom & dvd-ram drives are working only intermittently, since loading windows 7 64 ultimate from vista 64 ultimate.
While there are many drivers that I have saved as downloads plus those that can be found online there are drivers that are only available via disk, so having the optical drives consistently function properly is of the utmost importance.
Anyone with any suggestions are solutions please let us all know your thoughts.
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Jun 23, 2011
I have a Toshiba Satellite Laptop which is running Windows 7 Home Premium 64 bit.I don't know how long it has been since the DVD drive stop functioning. Whenever I insert a factory DVD,CD, or even custom/ blanks my drive does not recognize the inserted device. For some reason, which I cant understand, the drive itself clocks, but the OS isn't recognizing anything. When I checked the drivers, it said they were up to date.
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Jan 8, 2012
My cd/dvd/bluray read/write drive on my laptop suddenly disappeared. All "my Computer" shows is my C: drive, whereas I used to have a D: drive. I was uninstalling a few programs before it happened, one of which was Daemon ProTools, which I suspect to be the culprit.
I read that the program TestDisk might be able to help. I ran it but only my hard drive shows up in the program too. When I insert a disk, I can hear the drive reading it, so I know it didn't become disconnected.
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Jan 14, 2011
I presently have a 6 year old Dell X300 running XP, it has been a good machine but is getting 'tired' and I am looking at getting something new. The type of machines I am looking at like a HP Pavilion dm1 or a Lenovo Thinkpad X100/ 120 (new) running windows 7 of course. They do not come up a optical drive.So my question is what happens in the case of a HD failure?With the X300 I have reloaded windows on to the new HD using the CD drive and recovery disks provided.But in 2011 what is the way of being prepared for a HD failure with machines that have no optical drive and no windows 7 supplied reinstallation cds/dvds?Is there way of doing it thru a USB flask drive? is that the answer?
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Sep 16, 2012
I just bought a new desktop PC ASUS CM6870 and already I got a problem with windows 7; my optical drive do not play dvd , blu-ray or cd or rw etc... it only play one cd once , after that nothing! I try to find the problm, I watch the motherboard and click CD-ROM Drive properties, on the device status you can read: " Windows cannot start this hardware devicecause its configuration information (in the registry) is incomplete or damaged. (code 19)and an otherplace I can't remeber where they write " ATAPI BD E DHI2E3SH ATA device has a driver problem " spend 1200$ and only 3 days of use
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Jan 14, 2013
I have ordered the parts for a new computer which I am going to build, however the Windows 7 I have is a disc and I have not ordered an optical drive. Do I need to now buy one or is there a way around this?
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May 12, 2011
I have a Toshiba 64-bit home premium. Satallite. I got a pop up message related to optical drive power to turn it on. I checked the notification area where the icon resides. i'm not understanding the purpose. When i point to the icon, it says its off. When I right click on lthe icon the drop down list gives me options; eg. optical drive auto lock >> unlock timed settings >> confirm power on/off >> notify power on/off.
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Jun 1, 2012
I took out my internal optical drive from my Sony Vaio F13 laptop and put in SSD. Now I bought USB/SATA cabel and I connected the optical drive to the laptop, it is recognized in windows but it is treated as a hard drive (or removable disk). When I double click it in My Computer it says "Insert a disk into Removable disk. Is there a way to make my optical drive work via USB like this?
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Jun 11, 2009
I've a problem with my optical drive. After finalizing the disk during burning when it is again inserted it is just throwing out the disk without reading the contents in it. But it is reading the disks which were previously written using the same optical drive.Those disks which are thrown out when inserted into another optical drive of another system it is reading them.
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Oct 3, 2010
I am using Windows 7, Enterprise, 32-bit OS. It's Dell E5400 notebook. My machine for sometime was a part of a domain. Now I have changed from Domain to Work group. I don't know what went wrong, but I cannot access neither optical drive nor pen drive at usb. I went for take ownership at security tab at their properties. But there was not security tab there. I formatted my pen drive with NTFS file system and found security tab. But no use. I cannot take ownership. I am getting these errors : "an error occurred while applying security information to: :F" and "access is denied" I went in safe mode. Everything was accessible there. From safe mode, I tried to give permission to "administrators" including my user account, but same error occurred.
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Oct 25, 2010
My friend has an HP Pavilion DV6 Entertainment Notebook with Windows 7 Home Premium 64bit installed. It's only about 3 months old. I rebuilt the unit with a fresh copy of Win 7 HP 64bit as I did not want all the bloat-ware that came with the machine. The issue is that the unit is unable to see the optical drive (no optical drive icon). In the device manager, there is an exclamation mark next to the optical drive. It was working originally. Windows 7 normall takes care of the drivers for this drive doesn't it? Is the optical drive faulty. I've tried un-installing and re-installing but still hasn't corrected itself.
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Feb 15, 2013
I did some work on my system yesterday and I removed my DVD/RW drive along with some cable management. Now that you can buy alot of software online and install it without the need for an optical drive, is one even needed anymore?
I have an external DVD/RW (USB2) that I occasionally use with my netbook. Can I use that to install Windows and other software that I still have a disk for (3 or 4 programs)? I'll also use it to burn ISO's (Linux) should I need to.
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Nov 12, 2009
Does anyone know if it is possible to boot from an external USB optical drive?
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Sep 1, 2009
I know how to disable thumbnails system wide and this is not what I want to do.
The problem my system is having is when I place a disc such as an SVCD in the drive and want to copy one of the files. When I go into the folder with the videos, Windows tries to make thumbnails of all the files or at least it tries to gather information on them. The problem is that since it's an optical disc, there is only one laser, so there is a very long explorer.exe freeze while it tries to do so. I guess it is reading a little of each file at a time and trying for all of them at once.
Is there a tweak or a setting I can change without affecting videos stored on the HDDs?
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Nov 18, 2011
im off to my first computer build and i've got basically everything except for an optical drive, i saw this video about using a flash drive to boot win 7, im a little cautious in doing this cuz the vid is already 2 years old, im wondering if its still possible? I dunno if i can post the link of the vid here so you guys can put some input if that way of booting win 7 still works or if theres another way to do it, i do have the windows7 os but am still waiting for my optical drive wich would arrive next week, and im really excited to boot my pc that ive already installed everything else and am just waiting for that optical drive
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Jan 9, 2012
Why do area51reopened close "[Solved] Optical drive disappears in windows 7" it was never solved. Shall this remain a mystery to us all?
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Sep 25, 2012
i need to download optical drive for hp bv595aa3abc
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Aug 24, 2012
I am stuck trying to figure out whether or not an optical drive messing up could have some serious performance repercussions. This is because my computer is freezing pedantically and I took Windows' advice and assumed it was my HDD which was corrupt.i bought a new one, installed it and everything seems all right at the moment, the only problem is is that I am on a fresh install of windows and my optical drive is being temperamental - sometimes working, other times not even realising it has a disc in it. When it does realise it has a disc in it, the applications (such as driver installers) crash mid-way through their process - my computer locks up and begins to freeze again, but this time, I can just eject the disk and everything sorts itself out almost straight away.
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Mar 26, 2011
I have just built a system running:Asus p8p67 motherboardIntel i5 2500kAti 6850 graphics carWindows 7 ultimate x648gb ddr3 1333My issue is, after removing my sata optical drive, the computer blue screens at windows loading screen and restarts. If I connect the optical drive back in, everything works fine.I have tested this several times and its always the same scenario.Both my sata3 hdd and normal sata optical drive are connected to the 6G/b ports on the motherboard.I have installed the latest videocard drivers and all my mboard drivers are installed
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Apr 20, 2012
there is some seriously issue with my optical drive. When i put in any DVD inside it just have a sound "like the DISC is running" for 3 times and it stopped. I tried a lot of different disc. It doesn't read the Disc at all..
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Dec 17, 2010
wil i be able to install windows 7 from a external optical drive? and if so. what would be a good optical drive to get? that is really good and reliable?
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Dec 30, 2011
what do i need to upgrade to be able to play dvd's on my notebook that has windows 7 starter
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Dec 27, 2011
would like to install Windows 7 home edition on my wifes Acer notebook, running xp at present.there is no optical drive. can I use my HP laptop'if so
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Oct 29, 2011
I'm doing a new OS install, using my the same Windows 7 64 install disk as before. I do have new drives, but they are just newer versions of my old drives (which died) - and they are pretty standard HP slim drives.
For some reason, the OS install will not complete. It's saying that an optical drive driver is missing, and wants me to install it manually.
these drives did NOT come with any driver cd, nor is there a driver available on the HP support site. They must be plug&play.
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Jan 7, 2010
I'm running Windows 7 build 7077. I've messed around with all the autostart/autoplay settings I can find. But I can't find a way to change my optical drive default in Explorer from Play to Open(as in explore the folders not play the video.)
It's just a nuisance to forget, double click, get the error(because I have WMP disabled in local security policy) then right click on the drive icon and click Open. Life would be easier if I could just double-click it!! Anyone know the secret?
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