Could A Faulty Optical Drive Cause System Freezing
Aug 24, 2012
I am stuck trying to figure out whether or not an optical drive messing up could have some serious performance repercussions. This is because my computer is freezing pedantically and I took Windows' advice and assumed it was my HDD which was corrupt.i bought a new one, installed it and everything seems all right at the moment, the only problem is is that I am on a fresh install of windows and my optical drive is being temperamental - sometimes working, other times not even realising it has a disc in it. When it does realise it has a disc in it, the applications (such as driver installers) crash mid-way through their process - my computer locks up and begins to freeze again, but this time, I can just eject the disk and everything sorts itself out almost straight away.
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Feb 1, 2013
I recently bought a DIY computer package from Tigerdirect. I put all the parts together, making sure to handle the parts correctly. Once everything was hooked-up, hardware-wise, I tried to install Windows 7 off of a friend's USB drive. It almost worked, but it requested that I insert a disk into the drive, which I couldn't do.I bought a brand new Windows 7 OEM version. Computer still won't boot-up, even though BIOS screen shows that the optical drive is connected. After checking the boot order sequence several times, I figured that the driver must have something wrong with it, so I bought a cheap DVDROM. Both optical drives are made by LG (not sure if relevant) but neither work. In fact, neither one would even spin-up the disk. Message on screen reads: 'Reboot and Select proper boot device, or insert boot media into boot device and press any key.'
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Sep 7, 2011
Patin Couffin engine for 64bit System (AMD) is faulty. Problem found on many computers is due to a 'Windows 7 update issue' apparently. I have been told a factory reset is the only answer...
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Dec 1, 2011
So, I recently picked up this external hard drive from a friend, who was having some issues with it. From his first description I thought I would be able to solve it myself, but i1-The Hard drive, is a standard external one connected to the PC via a standard USB cable ( One regular USB connector on the PC side and a small one, I believe they are refered to as 'mini-USB Type B' on the drive's side).2-When connected to the PC it shows up like an internal hard drive, strangely, not with the external devices.3-It cannot be browsed or accessed in any other way, the windows explorer will either, load -extremely- slowly, without success, OR freeze OR simply say it cannot be accessed.4-The furthest I got in terms of interacting with it, was to uninstall and reinstall it via disk manager.
5-All other attempts fail, formatting is impossible as a right click leads to the problems described in point 3. (I tried to format after uninstalling/installing the drive, since a message came up telling me to do so, eventhough I was planning to do it anyway)6-The drive brand is completely unknown to me, it was purchased in Hong Kong and bears the label 'Buffalo'.
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Jun 3, 2012
I recently plugged in a Corsair Voyager USB stick which turned out to be faulty. As part of confirming this (after not being able to access it in Windows) I checked if it was visible in the BIOS which it was but seems to be dead. I removed the Voyager drive but upon the restart Windows failed to load, it gets to the load screen and just as the animation starts it BSODs for 0.5 of a second and then restarts. It does this without fail in safe mode and does the same with the HDD plugged into another PC.Nothing in the Recovery Console fixes the problem, CHKDSK says there are no issues, for some reason Sys Restore isn't functioning in the RC etc etc. I managed to get the stop code:stop: 0x0000007B (0xFFFFF880009A98E8,0xFFFFFFFFC0000034, 0x0000000000000000, 0x0000000000000000)This suggests to me that there is probably an issue with the SATA / chipset drivers and I can only assume that they have somehow been corrupted when Windows was trying to detect the faulty USB stick. I know that SATA drivers can be installed separately on a Win install but surely you can also re-load them or load default drivers in the Recovery Console from either the Windows 7 disk or chipset drivers from another location
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Dec 3, 2012
Computer is a Sony Vaio VGC-RC110G (not sure about motherboard). About 3 weeks ago computer starts refusing to boot giving errors that make me think the hard drive is bad. Computer will still occasionally boot after 5-10 tries. I bought a new hard drive and tried to create an image of the old drive onto the new using Clonezilla, the process gave a few errors. The computer flatly refused to boot from the new drive (gave disk read errors). However, when I could boot using the old drive, I could get in and explore the image of the new drive and the image copy process seemed to have worked okay.
As part of the disk image copy process, my new drive had 2 partitions and about 900 megs of free space. The two partitions were the main windows partition from the old drive and the recovery partition. I combined all partitions and formatted the new drive (using Gparted) because I thought that the disk image copy probably just recreated errors in the old drive onto the new. After the format, my computer then consistently refused to boot from either drive. (in the past I could boot to the old drive after a couple of tries). The error was usually "a disk read error occurred' or "BOOTMGR is missing."
Attempts to install windows using windows install DVD failed because computer couldn't write to the new hard drive. Both hard drives would usually appear in bios when I entered into it (I know at least one time where neither appeared in the bios), although sometimes computer would fail allow me to edit bios altogether. I attached the new hard drive to a different computer and installed a clean version of windows 7 Ultimate x86 to the new drive. The different computer boots just fine from the new hard drive. But when I move the new hard drive to back to the old computer I consistently now get "a disk read error occurred" error.
I don't believe it is a SATA cable issue because power to drive seems to be fine and I had to use the SATA cable from the old computer when hooking the drive up to the different and it worked fine. Also, Gparted recognizes the drive just fine and has no problems formatting partitions etc., so there is communication happening through the SATA cable and the power cable is powering adequately.TL;DR summary: New hard drive works fine with new computer, but old computer (when connected to same new hard drive) gives me a "disk read error occurred." Based on the evidence, I don't think it's a faulty drive issue. I'm also skeptical that it's a cable issue, but haven't 100% ruled out this possibility. What should I do next in terms of identifying the problem? I've currently exhausted my (admittedly limited) hardware troubleshooting .expertise.
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Mar 7, 2012
My DVD optical drive appears as CD drive and doesn't react to any disc. The latest driver is installed.
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Oct 18, 2012
Almost new Inspiron 5720- Home Premium. i7 quad.
After installing three or four updates yesterday my laptop now clicks the optical drive a couple of times as I start any video or music file on the hard drive. Not a fatal flaw, but, very irritating just the same. Did a system restore to the morning before the updates- same behavior remains. Installed updates again, removed them one at a time, same thing. Restored to over a week ago, same behavior! What is up with this clicking. The files start and play immediately, no problem there, I'd just like the optical drive to mind it's own business. Movie discs play fine, burns stuff fine, just go to your corner and SHUT UP!
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Jun 16, 2012
I have an Alienware M14x R1 with a SSD - Crucial M4 in the main spot and the stock HD in the optical drive. I have never had any issues with any of this stuff before this clean install - and I have done clean installs previously. I also used Parted Magic to Secure Erase my SSD and HD before install.I am experiencing some pretty frustrating problems:
1. I have NO INTERNET CONNECTION (everyone keeps telling me to install drivers...how can I do this without internet connection??)
2. Windows is not recognizing my second hard drive in the optical drive even though it did when I was installing and showed it at the section where you can add new partitions etc
3. My display adpater is not working as I have a 1600x900 screen and I can only go up to 1024x768...
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Jan 15, 2012
I installed a new DVD program and my DVD Rom stopped responding. When I checked he Device Manager It said "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)"
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Jan 12, 2009
It seems as though my two optical dvd-rom & dvd-ram drives are working only intermittently, since loading windows 7 64 ultimate from vista 64 ultimate.
While there are many drivers that I have saved as downloads plus those that can be found online there are drivers that are only available via disk, so having the optical drives consistently function properly is of the utmost importance.
Anyone with any suggestions are solutions please let us all know your thoughts.
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Jun 23, 2011
I have a Toshiba Satellite Laptop which is running Windows 7 Home Premium 64 bit.I don't know how long it has been since the DVD drive stop functioning. Whenever I insert a factory DVD,CD, or even custom/ blanks my drive does not recognize the inserted device. For some reason, which I cant understand, the drive itself clocks, but the OS isn't recognizing anything. When I checked the drivers, it said they were up to date.
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Jan 8, 2012
My cd/dvd/bluray read/write drive on my laptop suddenly disappeared. All "my Computer" shows is my C: drive, whereas I used to have a D: drive. I was uninstalling a few programs before it happened, one of which was Daemon ProTools, which I suspect to be the culprit.
I read that the program TestDisk might be able to help. I ran it but only my hard drive shows up in the program too. When I insert a disk, I can hear the drive reading it, so I know it didn't become disconnected.
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Jan 14, 2011
I presently have a 6 year old Dell X300 running XP, it has been a good machine but is getting 'tired' and I am looking at getting something new. The type of machines I am looking at like a HP Pavilion dm1 or a Lenovo Thinkpad X100/ 120 (new) running windows 7 of course. They do not come up a optical drive.So my question is what happens in the case of a HD failure?With the X300 I have reloaded windows on to the new HD using the CD drive and recovery disks provided.But in 2011 what is the way of being prepared for a HD failure with machines that have no optical drive and no windows 7 supplied reinstallation cds/dvds?Is there way of doing it thru a USB flask drive? is that the answer?
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Sep 16, 2012
I just bought a new desktop PC ASUS CM6870 and already I got a problem with windows 7; my optical drive do not play dvd , blu-ray or cd or rw etc... it only play one cd once , after that nothing! I try to find the problm, I watch the motherboard and click CD-ROM Drive properties, on the device status you can read: " Windows cannot start this hardware devicecause its configuration information (in the registry) is incomplete or damaged. (code 19)and an otherplace I can't remeber where they write " ATAPI BD E DHI2E3SH ATA device has a driver problem " spend 1200$ and only 3 days of use
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Jan 14, 2013
I have ordered the parts for a new computer which I am going to build, however the Windows 7 I have is a disc and I have not ordered an optical drive. Do I need to now buy one or is there a way around this?
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May 12, 2011
I have a Toshiba 64-bit home premium. Satallite. I got a pop up message related to optical drive power to turn it on. I checked the notification area where the icon resides. i'm not understanding the purpose. When i point to the icon, it says its off. When I right click on lthe icon the drop down list gives me options; eg. optical drive auto lock >> unlock timed settings >> confirm power on/off >> notify power on/off.
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Jun 1, 2012
I took out my internal optical drive from my Sony Vaio F13 laptop and put in SSD. Now I bought USB/SATA cabel and I connected the optical drive to the laptop, it is recognized in windows but it is treated as a hard drive (or removable disk). When I double click it in My Computer it says "Insert a disk into Removable disk. Is there a way to make my optical drive work via USB like this?
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Jun 11, 2009
I've a problem with my optical drive. After finalizing the disk during burning when it is again inserted it is just throwing out the disk without reading the contents in it. But it is reading the disks which were previously written using the same optical drive.Those disks which are thrown out when inserted into another optical drive of another system it is reading them.
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Oct 3, 2010
I am using Windows 7, Enterprise, 32-bit OS. It's Dell E5400 notebook. My machine for sometime was a part of a domain. Now I have changed from Domain to Work group. I don't know what went wrong, but I cannot access neither optical drive nor pen drive at usb. I went for take ownership at security tab at their properties. But there was not security tab there. I formatted my pen drive with NTFS file system and found security tab. But no use. I cannot take ownership. I am getting these errors : "an error occurred while applying security information to: :F" and "access is denied" I went in safe mode. Everything was accessible there. From safe mode, I tried to give permission to "administrators" including my user account, but same error occurred.
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Oct 25, 2010
My friend has an HP Pavilion DV6 Entertainment Notebook with Windows 7 Home Premium 64bit installed. It's only about 3 months old. I rebuilt the unit with a fresh copy of Win 7 HP 64bit as I did not want all the bloat-ware that came with the machine. The issue is that the unit is unable to see the optical drive (no optical drive icon). In the device manager, there is an exclamation mark next to the optical drive. It was working originally. Windows 7 normall takes care of the drivers for this drive doesn't it? Is the optical drive faulty. I've tried un-installing and re-installing but still hasn't corrected itself.
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Feb 15, 2013
I did some work on my system yesterday and I removed my DVD/RW drive along with some cable management. Now that you can buy alot of software online and install it without the need for an optical drive, is one even needed anymore?
I have an external DVD/RW (USB2) that I occasionally use with my netbook. Can I use that to install Windows and other software that I still have a disk for (3 or 4 programs)? I'll also use it to burn ISO's (Linux) should I need to.
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Nov 12, 2009
Does anyone know if it is possible to boot from an external USB optical drive?
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Sep 1, 2009
I know how to disable thumbnails system wide and this is not what I want to do.
The problem my system is having is when I place a disc such as an SVCD in the drive and want to copy one of the files. When I go into the folder with the videos, Windows tries to make thumbnails of all the files or at least it tries to gather information on them. The problem is that since it's an optical disc, there is only one laser, so there is a very long explorer.exe freeze while it tries to do so. I guess it is reading a little of each file at a time and trying for all of them at once.
Is there a tweak or a setting I can change without affecting videos stored on the HDDs?
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Nov 18, 2011
im off to my first computer build and i've got basically everything except for an optical drive, i saw this video about using a flash drive to boot win 7, im a little cautious in doing this cuz the vid is already 2 years old, im wondering if its still possible? I dunno if i can post the link of the vid here so you guys can put some input if that way of booting win 7 still works or if theres another way to do it, i do have the windows7 os but am still waiting for my optical drive wich would arrive next week, and im really excited to boot my pc that ive already installed everything else and am just waiting for that optical drive
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Jan 9, 2012
Why do area51reopened close "[Solved] Optical drive disappears in windows 7" it was never solved. Shall this remain a mystery to us all?
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Sep 25, 2012
i need to download optical drive for hp bv595aa3abc
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Mar 26, 2011
I have just built a system running:Asus p8p67 motherboardIntel i5 2500kAti 6850 graphics carWindows 7 ultimate x648gb ddr3 1333My issue is, after removing my sata optical drive, the computer blue screens at windows loading screen and restarts. If I connect the optical drive back in, everything works fine.I have tested this several times and its always the same scenario.Both my sata3 hdd and normal sata optical drive are connected to the 6G/b ports on the motherboard.I have installed the latest videocard drivers and all my mboard drivers are installed
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Apr 20, 2012
there is some seriously issue with my optical drive. When i put in any DVD inside it just have a sound "like the DISC is running" for 3 times and it stopped. I tried a lot of different disc. It doesn't read the Disc at all..
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Dec 17, 2010
wil i be able to install windows 7 from a external optical drive? and if so. what would be a good optical drive to get? that is really good and reliable?
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Dec 30, 2011
what do i need to upgrade to be able to play dvd's on my notebook that has windows 7 starter
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