Opening Start Menu For No Reason And It Won't Shutdown
Jul 22, 2011
Lately, Iv'e been a bit curious as to why my Start Menu keeps popping up for no reason. If I click on a certain button, to stop IE for instance, start menu comes up, and I can only get rid of it by clicking on the start menu button. OR, I have a program called Deskwin, It changes the desktop to make it looks as if there is no programs, or certain programs running at a time when you press a key or click on a certain window. It is handy to stop a cluttered taskbar. When I press my key (`), It will sometimes open the start menu!Occasionally, I can only open the start menu by pressing the button on the keyboard.AND most days, The computer won't shut down when I click on the shut down button, So I have been hibernating it.Oh, and I use Safari. It has been REALLY slow to boot up lately.I am worried that I have a virus, But everything comes up clear as crystal, except I have an infection Avira calls APPL/KillApp.A in the HP/Bin folder. I have been Ignoring this, but should I be?
These are my PC specs:
It is a HP Pavilion dv6 3132tx notebook, about 9 months old. It has had a HDD malfunction.
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
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Microsoft Windows 7 Home Premium 64-bit, original installed OS on system, OEM. Bought in 2009. I have not re-installed the OS.
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Oldest saved Info (after the first time, when I was clueless and closed the window):
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: 0000000000000000
BCP3: FFFFF880039B2A28
BCP4: FFFFF880039B2280
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Newest saved Info:
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- Running windows 7 home premium
- Latest windows 7 updates
Some extra information - when my wireless signal for the wireless keyboard goes out (randomly), the usb port (usb extension) stops working for that port, however if you take it out and replug, still doesn't work.
only way to "fix" this is by force restarting by turning it off with the power button (I can't even shutdown because it hangs there anyways).
I'm not sure what it could be, whether its new windows update, or new applications I installed (well, I don't really install many new apps, and i have roughly the same things I did when I first got my laptop). Its literally impossible to shutdown it successfully (well i never decide to wait ages, but if the laptop doesn't shut down in a few mins, something has to be wrong) - same applies to the restart, both doesn't work unless I force it with the power button.
Here's an example below:
Windows has shutdown:
Shutdown Duration : 19478ms
IsDegradation : false
Incident Time (UTC) : 05T16:35:07.937364300Z
Some of the applications I use are trivial (like trillian, skype, steam, etc) and i've had all these programs before and it was fine, able to shut down and so on.
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