Missing Desktop Icons And Taskbar

Aug 26, 2011

Yesterday a user complained that there laptop had slowed down in recent days. I went ahead and ran msconfig the I deleted most of the programs that were running on startup. I also stopped some services. The PC speed improved but when the user restarted the laptop there were no icons or taskbar.

I pressed ctrl-alt-del and started task manager. I started explorer.exe and my computer showed up with the drives on the machine. I also ran sfc /scannow and it did give any errors, i created another profile and it has the same results. When I right click on the desktop nothing shows up. I booted into safe mode and there are no restore points to recover to.

I suspect the problem is registry related and was caused by me deleting the startup programs. I am not sure how I can restore the laptop without reinstalling it.

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