Long Shutdown Times Windows 7 64bit Enterprise

Aug 21, 2011

my new windows install has suddenly started to take several minutes to shutdown. I only had a few programs installed when this started. I un-installed each program and did a registry clean to see if any of them was causing the issue, but nothing helped. All that are now installed are the motherboard drivers and such.

This is a list of what is still installed:

Etron USB3.0 Controler
Intel Control Center
Intel HD Graphics Driver
Intel Management Engine
Intel Rapid Storage
Realtek Ethernet
Realtek Audio Driver

I have gone through some things to try to determine what is causing the issue, but have had no success. I checked the shutdown performance logs, and there were allot of warnings. These just seemed to give the shutdown time, but no indication of what was causing the delay. This issue did not exist when I first installed. The computer has no internet connection at the moment, so I have not done windows update or anything like that. There is no possibility of their being a virus for the same reason.Before uninstalling the apps, I tried msconfig with selective startup (all boxes unchecked), and diagnostic startup and neither reduces the shutdown time.

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Windows 7 Pro Long Shutdown Can't Find Issue?

Jan 11, 2012

For the last 2 days i have been trying to diagnose why my PC is taking anything between 1min 30sec and 3min to shutdown.I found that if i booted into my desktop (fully loaded) then shut down, my shutdown time is between 9 and 12 seconds! However if i boot into desktop then use any program or game, then i had the long shutdown time.Event log showed the ShutdownKernelTime to be between 120000 and 150000 when i had the long shutdowns.For your info, for testing purposes the programs i used are firefox 10.0 (opening 3 websites) and Windows Live Mail. IF for any reason i got a successful quick shutdown after running these i then ran GTA IV for 5min then tried a shutdown.So far i have tried: Disabling all services and startup entries in msconfig. Got same results as above Various combinations of service and startup entries in msconfig. Same result as above Booting into safe mode running same test. I get a successful quick shutdown. Checked the registry for any page file clearing at shutdown. Complete disk defrag Advanced System Care 5 Scan and repair Updating any drivers if update available Running a shutdown trace using Windows SDK. This however works by restarting the PC then running the trace so imitates me booting in to desktop and shutdown again which works fine so as expected the trace shows everything working as it should. I tried adding firefox and Windows live mail to startup folder hoping just the simple opening of these programs would cause whatever happens to give me a long shutdown time. It seems though like i need to open the 3 websites to create the issue however the only time to do this would be the delayed shutdown stage which im advised you shouldn't touch anything at this stage? could anyone advise on this? Hopefully one of you's out there with a bit more knowledge can point me in a new direction that puts me closer to solving this.I used to have Ntune (Nvidia) for GPU Fan control and MSI Afterburner for GPU Overlocking, however after trying one after the other enabled/disabled etc i found i got successful quick shutdowns but long shutdown then returned after playing GTA IV. I uninstalled MSI Afterburner and now only use Ntune for both GPU Overcloking and Fan Control. Current Startup's enabled:Realtek HD Audio Manager RocketDock NVIDIA Ntune Avast Antivirus Quote Originally Posted by whs In regedit,navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControl Double click on WaitToKillServiceTimeout and set it to 2000 - that is milliseconds. Then OK. Initially solved the long shutdown if i used my programs as detailed above but has since returned after using the programs for a longer time and watching a HD game review.

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So far, I have:

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2. Checked in Event Viewer, which confirmed the long boot times, but gave me little idea of what causes it.

3. Rolled back my NVIDIA GTX 460 driver to version 270.61, but that made no difference.

4. Ran a full anti-virus scan in Safe Mode using Malwarebytes - nothing showed up.

5. Checked running processes in case the CPU was being overworked - again, nothing showed up.

6. Disconnected my Hitachi USB backup drive and my SD MS Office documents-backup flash card.

7. Ran a boot trace using Cluberti's tutorial, but the computer blue screened shortly after the trace started to run, so I decided not to pursue that line of fault-finding any further.

8. Reinstalled Windows and my applications and discovered that the long boot times only restarted AFTER I reinstalled Adobe Design Premium CS4.

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I bought a Lenovo G555 laptop in new condition, and it can't be more than two years old.For quite some time, it's had several annoying problems. Most notably, it occasionally, completely freezes; this can occur while using it, or when opening the lid after it has not been in use. The second issue is that the time it takes to boot up is no less than 20 to 30 minutes. This occurs whether the computer is restarted or booted up after being off.Here are the remedies I have already tried.Restoring to factory condition (several times).Daily antivirus scans (full scans once a week) with the most up to date virus definitions (I use avast! and nothing is detected)-Full Malwarebytes' Anti-Malware scans with the most up to date definitions (no malware found)I do not have an extreme amount of software installed, as I think I'm pretty careful about what I install on my PCs.On top of this, beginning today, Windows is now reporting there is a problem with the battery and it needs to be replaced, but the problems described above began long before this happened.I don't know if this makes any difference, but this PC is nearly always plugged in, as we only unplug it to take it elsewhere on fairly rare occasions.

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only way to "fix" this is by force restarting by turning it off with the power button (I can't even shutdown because it hangs there anyways).

I'm not sure what it could be, whether its new windows update, or new applications I installed (well, I don't really install many new apps, and i have roughly the same things I did when I first got my laptop). Its literally impossible to shutdown it successfully (well i never decide to wait ages, but if the laptop doesn't shut down in a few mins, something has to be wrong) - same applies to the restart, both doesn't work unless I force it with the power button.

Here's an example below:
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IsDegradation : false
Incident Time (UTC) : 05T16:35:07.937364300Z

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