im trying to set up my hp550c printer on my wireless network. when i go to add it as a printer on my laptop it needs the drivers which i can not find anywhere. my desktop that the printer is connected to runs windows xp so it is no problem finding the drivers (they are included with the operating system).
View 1 RepliesI use Windows 7 Professional 64 bit. My problem is: Whenever I try to print something (word, pdf, or any other file); printer spooler stops working and when I check the Devices and Printers all the printer drivers seem to be disappeared. I checked the Print Spooler" in the Services tool; and set the "Recovery after subsequent failures" option to Restart the Serviceā. Therefore all the printer drives coma back after 1 minute. However the spooler stops immediately again when the uncompleted printing job starts; hence I can not print anything more than a page. Earlier in this forum, someone posted that Microsoft issued a hotfix for this problem ( hotfix 2388142) which can be downloaded from article: [URL]. I downloaded this hotfix and tried to install, however it gives an error message of: The update is not applicable to your computer and quits installation. I did uninstall and reinstall all the printer drives, but this did not help either.
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