HP Dv7 Disk Drive Won't Read Anything
Nov 1, 2012
I cant burn dvds on my hp dv7. I use Win 7 64 bit Home Standard edition. I have owned this computer 3 years now and since my free upgrade from Vista to Win 7 the problem has existed. As far as I can tell the filter trick only works for one or two of these machines, and will only really help the problem when it first manifests itself with burning issues. One day your filters will just break in the registry, and at this point the problem becomes unsolvable, even by changing out hardware, or uninstalling and reinstalling old hardware. It would be nice if someone other than Microsoft or HP would look into this or that said companies would make a real effort to figure out if the problem is an interaction between the firmware and the registry or the driver cache and the registry. I fix networks and computers for a living, and am working on my BSIS in Technology Management?
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Aug 26, 2012
I have an Acer Aspire One Happy and have got this message:
"A disk read error occurred Press Ctrl+Alt+Del to restart"
I have been searching for solutions all day but I can't do any of the options described. Pressing f8 to enter safe mode does nothing, nor does alt+f10. I also don't have a cd drive as its just a netbook and no recovery cd came with it even if I did have a portable one. Anyone have any ideas? I'm on a boat in the Arctic for the next month and without my laptop I will likely jump off an iceberg!
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May 28, 2012
I just purchased Windows 7 Home Premium to upgrade it from Windows Vista Home Premium, and when I popped in the disc, it does not show up! I tried a different disk, and yes it worked. I also tried putting the Windows 7 disk into my friends computer, and it showed up. I have tried many different things, and nothing works. I've tried re installing the driver, updating it, and several different fixing programs.
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Jul 10, 2012
My laptop does not read my new external hard disk drive using USB connection. The sign "Safely remove hardware and eject media" is there. But the icon of the hard drive doesn't appear in the "Computer".
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Dec 3, 2012
Computer is a Sony Vaio VGC-RC110G (not sure about motherboard). About 3 weeks ago computer starts refusing to boot giving errors that make me think the hard drive is bad. Computer will still occasionally boot after 5-10 tries. I bought a new hard drive and tried to create an image of the old drive onto the new using Clonezilla, the process gave a few errors. The computer flatly refused to boot from the new drive (gave disk read errors). However, when I could boot using the old drive, I could get in and explore the image of the new drive and the image copy process seemed to have worked okay.
As part of the disk image copy process, my new drive had 2 partitions and about 900 megs of free space. The two partitions were the main windows partition from the old drive and the recovery partition. I combined all partitions and formatted the new drive (using Gparted) because I thought that the disk image copy probably just recreated errors in the old drive onto the new. After the format, my computer then consistently refused to boot from either drive. (in the past I could boot to the old drive after a couple of tries). The error was usually "a disk read error occurred' or "BOOTMGR is missing."
Attempts to install windows using windows install DVD failed because computer couldn't write to the new hard drive. Both hard drives would usually appear in bios when I entered into it (I know at least one time where neither appeared in the bios), although sometimes computer would fail allow me to edit bios altogether. I attached the new hard drive to a different computer and installed a clean version of windows 7 Ultimate x86 to the new drive. The different computer boots just fine from the new hard drive. But when I move the new hard drive to back to the old computer I consistently now get "a disk read error occurred" error.
I don't believe it is a SATA cable issue because power to drive seems to be fine and I had to use the SATA cable from the old computer when hooking the drive up to the different and it worked fine. Also, Gparted recognizes the drive just fine and has no problems formatting partitions etc., so there is communication happening through the SATA cable and the power cable is powering adequately.TL;DR summary: New hard drive works fine with new computer, but old computer (when connected to same new hard drive) gives me a "disk read error occurred." Based on the evidence, I don't think it's a faulty drive issue. I'm also skeptical that it's a cable issue, but haven't 100% ruled out this possibility. What should I do next in terms of identifying the problem? I've currently exhausted my (admittedly limited) hardware troubleshooting .expertise.
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Jan 31, 2012
I managed to fix the cd/dvd drive at first and now it reads cd/dvd with something stored in it. However my problem comes when I try to burn something on blank disk. My computer( dell dimension e521) wont read the blank disk at all.
* I tried the Upper and Lower filter and cleaned the disk lens and saw that all SATA cable are good.
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Jan 11, 2011
TLDR: I get the "A disk read error occurred" error but the system disk is readable and checks OK in the recovery USB. So, I have two hard drives--a terabyte drive with some data on it and a smaller drive with the Windows 7 installation on it--and a USB drive. I made the USB drive into a recovery USB using the instructions here Installing Windows 7 System Recovery into USB Flash Drive | Raymond.CC Blog with the addendum found in the comments. I made a system image of the smaller drive via the control panel and then put the image in the terabyte drive. I then replaced my smaller hard drive with a new drive of a comparable size.In order to restore the drive, I booted into the recovery USB, formatted the new hard drive with ntfs, made it active, and ran wbadmin start recovery -version:xxx -items:C: -itemtype:Volume -backupTarget:C: -recoveryTarget: where C was the terabyte drive and D is the new drive. I may have the drives mixed up here, but I assure you I had them correct when I actually ran the command
After a reset, I got some generic error so I went back into the bios, and set the new drive to be at the top of all boot lists, and then rebooted. It was at this time I got the above error. I feared that my drive was actually DOA, so I booted back into the recovery. I did a D:;dir and saw that all of my old files did indeed exist, so I figure it was a boot issue. I ran the boot repair utility in the recovery menu and it said there were no errors and I should restart. I didn't restart, and instead ran a chkdsk D: /f and found no errors. I did a bootsect /nt60 /all /mbr and restarted and still nothing changed. I even tried a "bcdedit /timeout 10" and I do not see the boot loader before getting this error. Not sure if that is expected or not but I'll throw that in here.
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Nov 11, 2012
Originally got message - Disk read error occurred press ctl alt del to restart. Then tried plugging this drive using a USB connector into my desktop PC to see if I could run some chkdsk. Then my desktop PC displayed messages telling me my firewall and virus software had been turned off and the computer crashed. ROOTKIT? So I was left with 2 drives not working. I re installed windows on desktop but using ISO on flash drive BUT can't on the 500GB Hitachi HTS545050B9SA00 for some reason. Windows setup loaded and Deleted old partitions and formatted. When I tried to install, it froze. It now just boots up with a windows loading screen and I'm also unable to boot from flash drive as it freezes. This is on a Sony Vaio VPCEB4E4E.
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Nov 19, 2011
my laptop can't read cd or vcd disk but dvd disk can read and write
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Mar 14, 2012
i have a toshiba satellite C650 that has recently come up with a disk read error. I want to access the command prompt to try some potential solutions that I have read about on the internet. I have made a Windows 7 recovery disk using my other acer laptop which also has Windows 7 installed. When I use the recovery disk and it has loaded the files etc it just brings up a black screen and the cursor. I tried booting my acer laptop from the recovery disk and it worked fine. why I am getting the 'disk read error - hit ctrl, alt and delete to restart' message?
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Sep 17, 2012
change it to read and write mode, and also to remove write procted in it.
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Sep 7, 2012
I am currently running windows Vista 32 with an Hd and decided to upgrade to a SSD with windows 7 professional 64GB using a clean install.
I have watched a few videos which suggest you just plug in your new Ssd, unplug the HD and boot windows from cd/DVD and install onto SSD. I tried this several times and every time it did not recognize the boot disk. If I plug my original HD in and reboot using the disk- it is able to recognize it and initiates the installation procedure. I am hoping to replace this HD so not sure how to get this to work.
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Mar 23, 2012
I was luckily enough to get a Beta key to a very special game that is close to my heart but now when I was downloading the client after maybe 50%-80% I get this error:
Fatal Error: Disk read failed (incomplete).
And after some research( Not so helping a I thought ) I am totally clueless about what I am going to do. Some say that it would help if I removed the read only on the file it would help but every time I uncheck the box it rechecks again.
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May 18, 2011
Every time i boot my computer i receive this message, after several restarts my system will load up the windows, n i can use my PC,,, n if i turn on the Pc after some hours same error message again.. have restart my system several times to get it work... What's the problem here... i think it's not hardware problem if it was it wouldn't have booted up my OS after several restarts... Is this something gotta do with registry, after messing with registry i have started to get this message, Is re-installing my Operating System only the solutions.
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Jan 21, 2012
I've been having trouble with Oblivion for awhile now and wanted to reinstall. The game used to run fine, but recently the disc was having trouble being read and now will not register with my computer at all. This issue is unique to my computer (the disc works fine for others) and my other games are running in top shape.
What's more, I cannot uninstall the game from my computer using the prompt in the loading menu, as I get an error message saying "Oblivion Launcher cannot find the uninstall program. Run Setup.exe on the install disc to uninstall." The Add/Remove programs in my control panel does nothing, though I can still run uninstallation of the official added content (Orrery, Vile Lair, etc.).
I am currently running no mods on Oblivion. I planned to use Revo Uninstaller Pro, but my free 30 days has run out and I can't afford the program. How does one uninstall a program that cannot be uninstalled using a disc that cannot be read?
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Jan 4, 2011
I have a 1TB Seagate external drive connected to my computer. When I start the computer I get a Disk Read Error. If I disconnect the external drive, Windows 7 loads properly. Apparently, my system is trying to load Windows from the external drive.
So, how can I get my computer to ignore the external hard drive at start up and load Windows from my C drive (as it always did on my old XP machine)?
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Jul 12, 2009
I have been using Windows 7 7100 for about a month or so now. I was using my computer like usual, nothing out of the ordinary, when it started running very slowly. I rebooted the machine, and got this message:
DISK FAILURE, INSERT SYSTEM DISK THEN PRESS ENTER.
I did that, and got this:
"Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
If you continue to receive this error message, contact the hardware manufacturer.
Status: Oxc00000e9
Info: An unexpected I/O error has occurred. "
After that, I went on to run startup repair. I fixed it, went on to using my computer until the same thing happened again. I did the same process I did above, but the power went out while it was repairing, and the computer shut off. When I started it up again, I got:
A Disk Read Error Has Occurred.
Press Ctrl+Alt+Del to restart.
I can't get past this point. I would really love to save the data I have on there. Is there anything I can do to fix this problem?
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Dec 30, 2012
So, about 2 weeks or so ago my PC was working perfect, no issues whatsoever. Then about 2 - 3 days after I went on my PC and things just froze up, I couldn't shut down properly because it was just stuck froze. So I shut down using the button, but when I turned it back on I got "Disk Read Error Occurred". So I left my PC off for a while and it worked again after a few restarts, but it seems to keep coming back, my PC also sometimes freezes up.
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Aug 12, 2010
I've reached the last straw with my attempts to install windows 7 64 bit onto my PC the story goes as this;
I needed to upgrade from windows XP 32bit to Windows 7 64bit however when I installed my first Windows 7 package I didnt realise but it was infact 32bit so to my annoyance I reformatted back to XP 32bit, (I need 64bit to run several things on my computer such as high end games) in the mean time my family told me they wanted windows 7 on their PC, so using their PC I created a USB boot disk and used it on my bare-bones PC (The one I'd recently reset to XP), this brought up my first Disk Read Error.
Annoyed I tried a few different ways of making a USB boot only to always be brought to the same error, deciding to do the family PC first I used the same boot which had brought up an error on MY PC in my families PC and it worked like a charm. Not a single issue and Windows 7 64bit was installed within the hour. USing this new platform I created a -new- USB boot disk thinking that if I made a 64bit boot off a 64bit system it would have more luck ... No it didnt.
I've tried all sorts of BIOS options but every time it just brings up the same error, I attempt to change the 64bit bootsect.exe to a 32bit one and it didnt bring up the error but then told me files were corrupt. I have unfortunatly only got one ... long ... answer left.
I install windows 32bit again, then use that platform to clean install 64bit windows7 but I doubt that'll work.
For the record I KNOW I cannot upgrade from 32 to 64, I WANT to do a CLEAN INSTALL!
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Oct 27, 2009
I tried to make a small 7gb partition on a separate drive and it worked fine. I had already had this drive which is a 1tb drive partitioned as follows: 500bg and 500gb. So I booted using my xp disk and it part. and when it restarted I got the following: "a disk read error occurred. Press Ctrl+Alt+Del to restart".
Now I can't install xp because it won't find the 7gb partition on restart and I no longer can boot into Windows 7. I tried running Windows 7 startup repair but it says:
"startup repair cannot repair this computer automatically."
The first line of the problem signature is StartupRepairOffline.
I need your help please help me fix this.
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Dec 25, 2009
Recently, I was messing around with my HDD's partitions in GParted. I resized my Windows 7 partition and made a new NTFS for Windows XP, and a new ext2 for Puppy Linux. I installed the GRUB Bootloader and all my partitions booted fine off of it except for Windows 7. I later found out this has something to do with the Master Boot Record and that I should install GRUB and then install Windows 7.
I was okay with this for a while, but Windows XP couldnt boot many applications from the Windows 7 partition because I have it's x64. I eventually realized that I hadn't made my Windows XP partition large enough (only 3 gig) for anything I wanted to do with it. After a few days, I just deleted the Windows XP and Puppy Linux partitions and was back to having just my Windows 7 partition. I was hoping everything would be magically better, but when I restarted my computer, the BIOS told me a "disk read error" had occurred and "press any key to restart".
I put in a Puppy Linux Live CD and opened up GParted again. GParted showed me that my HDD was now just one big block of Unallocated space. Then I looked in the lower-left corner of the screen and saw that I still had 4 partitions (sda1, sda2, sda3, sda4). sda1 is now my Windows 7 partition, sda2 is now my Windows XP partition, and for some reason sda3 and sda4 are both HP Recovery partitions.
I tried everything I could think of to save myself. I popped in the Windows 7 Upgrade Disk (I had been running Vista before) and tried the Recovery tools included with it, but the Recovery didn't recognize any partitions on my HDD at all. I ran a Command Prompt and tried all the options in bootrec fixmbr, but two of them didnt work and the other two replied "Element not found". Then I tried sfc /scannow, but that told me I had to be running Windows. I booted back into Puppy, ran GParted, and tried to make a new partition, but GParted told me that doing so would erase ALL data on the HDD. There's probably some more options I tried, but I can't remember them right now.
Can anyone help me out? I feel like I'm close to just backing up my personal files, wiping the HDD, and starting over. Only problem is I don't have anywhere to backup 150 gigs.
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Dec 16, 2010
i get this problem in few of my files in hard disk, which is Disk D, first one is Disk C, any1 have cure for this, at first i only have this error in 1 file, now in 3 files, but these files are working perfectly, just cant copy paste.
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Feb 28, 2011
Cannot read from the source file or disk?
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Oct 13, 2011
i am getting this error on start up but when i use the start up disk 'the orignal win 7 disk it says the same thing disk read error
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Jun 13, 2012
I was trying to boot windows 7 from DVD. but while installing I tried to delete my one partition to repartition it with larger size.but when I deleted that, my other two logical partition got deleted showing unpartition disk. No idea on how did this occur..I tried to create partition using XP DVD. but after copying the windows while it took restart, it showed the disk o boot error problem and I tried to boot again with Windows 7 DVD. but no help. everytime its showing the disk error message..
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Jul 12, 2012
im trying to install windows on my freinds computer its a home build one its a k8m800micro am2 board anyway i blew it out and i forgot that it had a problem before not reading any disk. when i tried to put windows in it it says "insert disk and hit enter" something like that.
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Aug 21, 2012
I'm trying to reformat my PC with windows 7 and i've made a boo-table USB which contains windows 7 on it.When I try to boot up from it it says A Disk Read Error Occured. It is not the USB sick itself as I've tried it on my laptop and it was able to boot from it.My BIOS setting indicate to boot from USB first.
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Dec 3, 2012
I'm trying to reformat my computer with the original windows 7 disk but i'm having issues. when i insert the disk and i go to "My Computer" it doesn't show up as a windows 7 disk and has no folders or files when i 'explore' it. i checked the device manager and it shows the dvd rom is working fine, i updated the driver anyways and it said it was already up to date. after i tried rebooting the computer and it doesn't give me the option to 'press any key to start disk' that it normally does. i went into bios and set it to where the dvd rom was first priority followed by the hard drive (nothing), then made it the only priority with all others disabled. it then said "insert disk and press enter", i pulled the disk out then put it back in but it won't boot. i made sure the disk drive was working by inserting another disk in it and it worked fine and booted up and everything. then i tried putting the windows 7 disk into another computer i have and it also booted up normally and worked fine.
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Dec 9, 2012
Can I read a Disk serial using dosbox?
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Aug 24, 2012
My computer stopped working I keep getting an error message saying "disk read error", anyway I put the disk in an external case and connected to my laptop and my and it started ok so I could see all the data etc, anyway I bought a new hdd and put it in my desktop and tried to install a new copy of windows 7, but now when I go into my boot section there is no sign of my CD drive, only the hdd and the floppy disk drive shows up, so I am now stuck as to what to do?
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May 23, 2011
My computer was working completely fine and I went to restart it and it wouldn't go anywhere after the boot scree just a read disk error. I restored my bios settings to default and still no luck. I then put in a windows 7 disk and went to repairs and did a start up repair got a harddrive error 0x0. When I go to look in my computer when I click browse, I can see my other hard drive, but my main one is still there but and no info. When I click on it, it asks if I want to format it. There are lot of important files I cannot lose.
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