HP Dv6 Random 0x124 BSOD While Using Games, Videos, And Internet
Sep 16, 2012
So I have an HP Pavilion dv6z notebook running 64 bit Windows 7, it originally came with Vista pre-installed but I received an upgrade disc when 7 came out, that I have for about 3 years now. It was running great until about August or September last year when I would occasionally get a blue screen when playing Fallout New Vegas, which I had been playing on and off since Christmas 2010. This happened once every couple of weeks. Since then slowly more programs things have been tripping the blue screen and the frequency has increased. Now a number of games, though mostly newer 3d games and minecraft, have been setting it off. Then I started having it also occasionally blue screen when using a web browser or watching a video file.
The notebook is a HP Pavilion dv6z (s/n: CNF9351VRX, p/n: NT594AV), with an AMD Turion x2 Dual-Core Mobile RM-75 cpu, an ATI Mobility Radeon HD 4530 graphics card, an Atheros AR9285 802.11b/g/n WiFi Adapter, a 300 gig hard drive, 4 gigs of ram, and a blu-ray drive. I don't know what the motherboard or sound cards are. It is not being overclocked, I don�t even know how to overclock things even if I wanted to. Also it is not a RAID drive as it only has one drive.
I have reset to factory settings in December, though that was due to a virus creeping in and ravaging windows, so reinstalled 7 and it now has a cleaner version on, but the problem persists. I've driver swept and reinstalled me drivers with no luck. I have also virus, spyware, trojan, and malware scanned finding nothing. I've torture tested the CPU and it passed with flying colors. I stress tested the memory with much the same result. I replaced the hard drive thinking it could be an issue, and no go there. Then figuring it was a thermal issue I got a friend and we ripped the notebook open and replaced the thermal paste. The fan seems fine and since doing it on the whole it has run quite a bit cooler since the CPU paste was pretty stiff. That seemed to work for about two to three weeks and bam again another blue screen, which is always the same regarding hal.dll and ntoskrnl.exe. I know it is a 0x124 error and as such different to diagnose the issue since it is likely hardware related but I dont know what else to try to test figure out the problem.
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May 8, 2012
My computer has been experiencing crashes daily for a while now, and I strongly suspect my power supply is the problem, but I do not have very much experience with this problem. My computer will just crash without any warning whatsoever when I play TF2, Nexuiz, or any other game for that matter. I could be playing for anywhere from 20 minutes to 3 hours and get a crash at any point in between. Who Crashed and BlueScreenView point out ntoskrnl.exe more than any other driver, but occasionally it will point out my graphics driver, lan driver, or directx itself.
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May 3, 2012
The problem is that I will get a system lock up, or freeze when playing games like Portal 2 or FM2012. The freezes are very random however they occur the most when trying to play Co-op in Portal 2 (say about 80% of the time when trying to play it). However with the likes of FM2012 or other games, I can literally play for hours on end without a crash, but other times a crash could happen within about 5 mins.I also seem to randomly crash if I watch a HD video in full screen (1920x1080) however I cannot recall such a problem watching it minimized (using VLC). I also used to get random crashes while browsing the internet on certain websites, however I haven't had this issue since upgrading my RAM.
When the PC does crash, the monitor will just black out and if sound was playing at the time it will usually loop or repeat. The only thing I can do is a hard reboot and upon restarting the PC it will say about the unexpected shut down and to start windows normally however I don't seem to get any minidumps. I've had this problem now for quite awhile, and at first it was something I just overlooked as a random occurance but now its starting to drive me crazy! My system specs are as follows:[CODE]
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Sep 6, 2012
someone can shed some light on my bsod video problem. This happens randomly while watching movies on xfinity.com on Firefox 15, and more recently while watching one on WMP. If there is any other information that you need, I will happily oblige.
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Apr 16, 2012
Every once in a while, my tablet PC/laptop will either just shut off completely, or will crash with a Stop 0x124 error. It mostly seems to happen when I have Firefox and IE open (I take classes online that require IE, otherwise I would never use it!), and I am using my mouse wheel to scroll a webpage up or down. It doesn't matter if I am scrolling in IE or in FF.
I checked online and from what I can see, this 124 error is pointing to either RAM or the BIOS, but can't determine which. I have 4gb RAM in this machine, and I have swapped it out already, as well as the hard drive. The only difference is that the machine came with Vista on it (from HP), and I put Win7 on it. HP did have drivers for this laptop on Win7, and I have installed all of those with no problems.
I replaced the hard drive about 6 months ago because the machine wouldn't boot up, and when I booted off the Win7 CD and ran chkdsk /r, it found a TON of bad clusters at the beginning of the drive, where I'm guessing the boot sector and boot files/partition would be. So I cloned the drive to the replacement, then ran a "repair" installation on Win7 to make sure none of the files were corrupted. Then I did all of the Windows Updates that I was prompted to install.
Has anyone been able to resolve a Stop 0x124 error, and if so, how?
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Dec 10, 2011
I haven't noticed a exact pattern yet, it happens most when watching videos and movies, or when playing games. But it has happened at other random times.
Zip. attached.
Basic Info:
Windows 7 home premium 64bit
Original OS is the same.
Laptop is ASUS K52F
I've had this laptop for 13 months, OS is same.
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Oct 14, 2012
I've recently had quite a few system crashes on my desktop. After I got the first one, they have been rather frequent, 1-5 times per day, usually when watching videos. I have tried reinstalling windows, flashing bios, updating misc drivers, ran CHKDSK on both my os ssd and storage hhd, but in vain.
System information:
OS: Windows 7 Home Premium 64bit Service Pack 1
MB: Asus P8Z77-V PRO (ASUS - Motherboards- ASUS P8Z77-V PRO)
Bios version: 1504
CPU: Intel Core i5-3570K Processor @ 3.40GHz
Memory: Corsair XMS3 1866MHz Vengeance CL9 (Kit w/2x 4GB XMS3 modules, CL9-9-9-24, 1.5V)
PSU: Corsair HX 750W PSU
GPU: Ati Radeon HD5870
OS SSD: Corsair SSD Force Series GT 120GB 2.5
Storage HDD: 466GB Hitachi HTS725050A9A364 (SATA)
Display: BenQ XL2410T
Mouse & KB: Logitech G400 Gaming Mouse, some plain logitech USB keyboard
Sound & mic: normal headset using the MB output, plain mic
I have no other components connected to the computer. I have attached a zip including 6 minidumps.
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Apr 18, 2012
my laptop started crashing every time i play games and watch videos on player.
Code: Windows 7 Ultimate x32 OEM I reformatted it a month ago so i thought it would be fix but its still not fixed... I also thought it would be the heat or the usage of memory but i still haven't found what the problem is i keep getting random BSOD's about usbport.sys and other but i get more error codes....
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Jun 30, 2012
basically my old 6870 card died because of numerous BSODs it had over the 6 months throunh flash videos and it killed it with artifacts. I have recently received a brand new XFX 6870 and have been using it over a month and its been happening again with flash videos as occasionally get BSOD randomly like 30 mins or even over an hour. which is pointing out Error: VIDEO_TDR_ERROR file path: C:Windowssystem32driversatikmpag.sys
and
Error: VIDEO_TDR_ERROR
file path: C:Windowssystem32driversdxgkrnl.sys
its even happened once last night on a game FIFA 12 which restarted and had this error
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:Windowssystem32
toskrnl.exe
How will I be able to eliminate these problems? my system specs are below and I have built this system over 8 months and nothing is overclocked.
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May 16, 2012
I really have no clue why this is happening. Haven't really changed any hardware recently (except for a new mouse). Does not happen often, happened about 3 times a couple of weeks ago and I thought it was gone. Just today it happened two times in a row. Not load related since it happens while browsing or not really doing anything. Attached sysdata and two minidumps (just in case) from these last two crashes.
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Sep 2, 2012
I upgraded my graphics card driver 2-3 days ago with no problems until today when my laptop crashed couple of times when I was playing LeagueOfLegends, and again when playing a video (using VLC). When I disable my graphics card driver all is fine, but when I play a game with the graphics card enabled I get a blue screen.
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Nov 6, 2009
I purchased Windows 7x64 Professional last night. I downloaded it and burned the DVD, I had to use a workaround to burn the DVD due to the fact that I have XP 32bit installed. Once the DVD was burned I began the installation. As soon as I selected the HDD to install on and Custom installation, I hit next. The install began and I got the BSOD when it was expanding the installation files.
I have been a PC Tech since I was 10, I'm A+,MCSE and DCSE Certified, so I'm sure you will be able to see why this is aggravating me so badly.
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Nov 14, 2011
i getting random BSOD while playing games , they don't usually happen but sometimes it happens after like 15 minutes of play most of them happen while playing battlefield 3 i included my mem dumb also here's a screen grab from a bsod checker program [URL]
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Nov 29, 2011
I get BSOD random mostly when playing games on net.
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Aug 23, 2012
My computer BSODs at random times usually whenever I load Star Wars: The Old Republic. At first I thought it was overheating, but I have changed my cooling and it is still doing the same thing.
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Mar 29, 2012
recently, i have had many bsod consecutively. recently, i have had about 9 bsod over about 5 days (although the report lists a break between my bsod between 2/21 and 3/27 because i was on break for most of this). in the past i have gotten bsod while playing games, but the recent ones have been while doing mundane tasks such as browsing the internet or watching Internet videos?i have used bluescreenview to try to discover the cause of my problem, but every bsod seems to have a different error and file associated with it. many of them are blamed on ntoskrnl.exe, but have different error messages. some are from different files.i am running windows 7 64 bit on a desktop i built about 15 months ago. since then, i have gotten many error messages, but more recently. i have 8 gb of ram, geforce gtx 470, amb phenom ii black multicore processor, and gigabyte 890gpa-ud3h motherboard. i assembled the desktop components and installed all software new onto the computer.
things i have tried recently: resetting the ram in different slots, running antivirus (i have avg free, malwarebytes, and spybot), cleaning the computer fans, uninstalling/driversweeping the video card drivers and reinstalling, disabling the motherboard sound card through bios so the external sound card i have installed does not interfere, running cmd /chkdsk with fix to try to correct any errors found. i have been dealing with bsod a lot frequently, although it has usually only been about 1 per week in the past. these are extremely frequent recently with multiple per day and it is interfering with my work. attached are the files requested.
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Apr 1, 2012
Alright, basically whenever I play a game I have some type of problem. I usually play Starcraft 2 and it's fine, but occasionally I'll get a BSOD or my display driver will stop working. When I'm not attempting to stream my games to twitch.tv this is pretty rare, but it still happens occasionally. Whenever I run xsplit and dxtory combined with starcraft 2 and stream, I get crashes constantly. My GPU doesn't ever really go above 53c, so I don't think that's what's causing it, but I could be wrong. My display driver stopping happens with most games that are pretty intense on the computer, but, like I said, my temps don't usually get too high. I'd love to solve whatever is causing me these problems. My computer specs are as follows:Processor: AMD Phenom II x6 1055TRAM: Patriot Viper DDR2 2GB Ram (2 sticks, so 4 GB)GPU: XFX Radeon HD6850OS: Windows 7 Ultimate 32bit (installed for a good while, over a year or so I think)
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Jun 22, 2012
got a new comp a while back and its been fine up till now getting this same bsod error quite a bit now. [code]
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Jul 31, 2012
I have some problems with Bluescreen of deaths. I had this problems in the past, and i reinstalled my whole laptop,But now i getting BSOD agaI get this BSOD's when im am playing games like: Call Of Duty Modern Warfare 3 - Multiplayer, League of Legends. Games that I think my laptop should be running fine.
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Dec 15, 2011
I have installed recent drivers and I thought everything was resolved but has failed unfortunately.I have....
Windows 7 64-Bit
Full Retain Version
My hardware is about 3 years old besides my HDD that I recently purchased a week ago And I have reinstalled the os
Intel Quad Core @ 2.33 GHZ
4GB Ram
NVIDIA 450 GTX
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Aug 19, 2012
i've been experiencing BSOD's pretty much consistently since i bought my computer a few months ago but i thought i'd fixed it a while back but turns out it just happens alot less frequently when playing certain games / idling on desktop / browsing internet.Games like counter strike source and ARMA 2 (playing the DayZ mod) seem to cause the BSODs pretty regularly (almost every 30 minutes) whereas i can play games like WoW with almost no troubles, until i try to stream that is, then its pretty random: sometimes i can stream for hours but other times it will BSOD with in 5 minutes.
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Dec 6, 2012
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 8117 Mb
Graphics Card: ATI Mobility Radeon HD 5470, 1024 Mb
Motherboard: ASUSTeK Computer Inc., K42Jr
Antivirus: Norton Internet Security, Updated and Enabled
I would get a random black screen while playing an online game on my laptop (this happens randomly but usually 15-30mins after starting Windows and start playing the game). After the black screen appeared, it would automatically reboot to this windows error recovery page with options to go into safe mode (networking/command prompt) or just boot windows normally.I chose to boot Windows normally but after getting into Windows 7 and started playing a while, a random BSOD would appear. It has happened for 2-3 days straight. The attached is the mini dump.
Note: I did not install anything new to my laptop, I have ran chkdsk and sfc /scannow and found nothing.I have no idea what caused the black screen and the BSOD.
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Dec 9, 2011
When I play games I randomly get blue screened I'm running windows 7 ultimate 64 bit.I've had this problem for I don't know how long
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Apr 21, 2012
System build 11 months ago
Windows 7 Pro x64 Full Retail
AMD Phenom II X6 1090T
ASUS M4A88T-V EVO/USB3 (AM3)
16.0 GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
AMD Radeon HD 6950
250GB M4-CT256M4SSD2 ATA Device (SATA-SSD) (OS)
1954GB SAMSUNG SAMSUNG HD204UI ATA Device (SATA)
1954GB SAMSUNG SAMSUNG HD204UI ATA Device (SATA)
I get BSOD sometimes when playing Battlefield 3, sometimes I don't get it. I also get BSOD when transferring large files from external hard drives or from my internal network.
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Aug 15, 2012
Three day old computer, started getting blue screen'd after I left it on overnight the first day.
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Aug 19, 2012
I've been having issues with my computer for a while now, it crashes at unpredictable times. I believe the crashes started about the same time I installed my current video card.
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May 6, 2012
I've had this issue before & it was bad RAM before so i replaced my RAM in late March and have not had issues since until a few minutes ago, I was watching a live stream on ustream.tv of the Nevada GOP Convention while also browsing facebook and Reddit and everything suddenly locked up on me and then a BSOD occurred forcing a reboot of my system, I have attached the .zip file to this post to hopefully finally get to the bottom of this issue..Is Windows 7
- x86 (32-bit) or x64 ? - 64 bit
- the original installed OS on the system? - Windows 7 64 bit, & dual booting Windows 8 Beta on a different partition
- an OEM or full retail version? - OEM
- What is the age of system (hardware)? - custom built system but i'd say average is 3-4 years for the mobo/processor, Ram is brand new, one of my hard drives is also only a couple of months, the other is maybe 2-3 years at my best estimate
- What is the age of OS installation (have you re-installed the OS?) - I did a reformat just a few months ago.
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Jan 5, 2013
Crash dump directory: C:WindowsMinidump[CODE]21 crash dumps have been found and analyzed.Only 15 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
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Dec 9, 2011
My PC is brand new (build it up in August) but I keep getting BSOD almost every time. I've updated my graphics card drivers because I thought it would help but it didn't.
I get the BSOD totally randomly. It doesn't matter if I play games or just surf in the internet.
Is Windows 7 . .
.
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Windows XP
- an OEM or full retail version? Full retail
- What is the age of system (hardware)? Everything was bought in August expect my mouse and keyboard were bought last year. My normal hard drive may be several years old. I don't know for sure.
- What is the age of OS installation (have you re-installed the OS?) OS was installed in August. I have re-installed my old XP many times when I still had it.
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Feb 15, 2012
I have been having random crashes / restarts on my computer for the entire duration that I have had my windows 7 installed, before this I used windows xp which was on the same hard drive. I thought I managed to fix the issue but it happened again today and once yesterday as well.
What happens:
-Playing random game or browsing internet
-crash for no reason (Doesn't always BSOD)
-computer restarts says windows did not shut down cleanly etc..
-start up what I was doing again
-no crash
Search and Destroy along with Malwarebytes says that I am clean along with my AVG My dump settings are properly configured to produce dump files, although when this happens I do not see one being produced
My Windows 7 computer:
- x64 bit
- not the original OS
- retail version
- What is the age of system (hardware)? - 3/4 years at most
- What is the age of OS installation (have you re-installed the OS?) 1/2 years
EDIT: I was looking through some other threads and managed to actually get some dump files and I reattached the information
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Jan 27, 2013
I'm running Windows 7 Pro 64 Bit with IE 10, cannot get internet videos to play without disabling Active x filtering in internet options?
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