HP Probook 4320s - Frequent Crashes / Freezing Randomly
Mar 16, 2012
My HP Probook 4320s laptop was purchased in October 2011 - It quickly developed the extremely annoying problem of freezing / crashing. I called the company that it was purchased it from, they asked me to do a memory test & hard drive test - they showed no errors. They then advised me to reinstall Windows 7 Home Premium 32bit (it was preinstalled when purchased). I reinstalled it, & downloaded all of the drivers from the web (a painfully slow experience on Kenyan internet...!!). After installing all of them - it's still happening! Sometimes if left for a couple of minutes it will start to work again, sometimes it needs a reset with the power button.
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Aug 22, 2011
Video card driver support areo effect for hp probook 4320s download?
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Aug 16, 2012
I have a problem whit my pc
1- Random Crashes/Freezes
2- Blue Screens Of Death "with different details every time" also randomly
3- this begun when i bought new cpu and motherboard
note 1: scanned for viruses/malware/spyware several times
note 2: registry cleaning, defragment,etc.. didn't fix the problem too
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Apr 14, 2012
I've got this HP machine a few months ago. Its the Probook 4530s.
I've formatted the harddrive and reinstalled windows a few time in hopes that it will fix this problem but it just does not seem to go away.
The windows keeps freezing for a few seconds, like the window will say "(Not Responding)" at the top...and then after a few seconds it starts working again. I checked the resource monitor and apparently the processor and memory utilization is quite low so I cant figure out why it still freezes.
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Jan 28, 2013
I just bought a nvidia geforce gt 630 2gb and installed it's program... It works fine with games BUT it sometimes takes a long time to start up ,Extreamly frequent freezes and then either resumes or blue screens even when just windows is open, when i run on safe mode the pc works fine steps that i have done :
i installed a new windows
i cleaned the case with a vacume cleaner and a brush
i upgraded the driver
i made sure the pc isn't overheated
i made sure the fans work all the time
i made sure the psu is enough
notice: the pc has a higher percent of freezing while playing games
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Oct 13, 2009
I just recently put my computer together, and it would randomly freezes. im not sure if it is hardware or window 7, but when it would freeze fairly frequent. at least everyday. i dont know if its overheating hardware or window 7 please help, or if the psu is not giving enough power.
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Mar 2, 2012
I have started to experience frequent crashes (freezes and sometime BSOD) with my x201. Nothing gets written to my minidump directory. I am unable to get the system to write to a memory.dmp file using the posted instructions. The most frequent error message I get is: The instruction at 0x00000000774CCB98 reference memory at 0x00000000719710B8. The required data was not placed into memory because of an I/O error status of 0xc000000e.
I ran memtest86 through 10 cycles with no errors. I am attaching the compressed output from the windows_NT6. As well as the perfmon report. As you will see I've disabled Bluetooth devices since the drivers weren't loading.
My Configuration:
Windows 7 Pro 64-bit SP1
Intel Core i7 620M @ 2.67GHz
8.00 GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
MB LENOVO 3249CTO
Graphics ThinkPad Display 1280x800 (1280x800@50Hz) Intel(R) HD Graphics
Crucial 250GB C300-CTFDDAA256MAG (SATA)
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Dec 31, 2012
Symptoms are frequent firefox/thunderbird crashes, with system crashes also occurring up to several times a day.
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Jul 26, 2012
I've followed the instructions. I get almost 5-6 BSOD in a day. The blue screen appears and it shows dumping memory... 10% ... 50% 100% then my PC restarts. Another major problem is that I frequently get "Windows Explorer has stopped working". It fixes itself when I restart. But it's hassle to restart everytime.
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Jan 22, 2012
Need some help determining the cause of frequent crashes while playing either game, a variety of error numbers. Tried updating graphic drivers, no change.
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Aug 11, 2011
Windows 7 freezing completely randomly
Windows 7 Ultimate x64
Laptop: Model: Asus n61jq
CPU: Core i7 mobility Q720 1.60GHz
RAM: 4Gb
Video: ATI Mobility HD 5730
Western Digital 500GB HDD Scorio Blue series
Mobo: Can't get the model currently, can get it later if needed.
Dual Boot with Ubuntu Linux, using Grub2 as bootloader. Here's what I've tried:
-I've tried wiping and reinstalling- several times(With 2 separate known working discs).
-Updating Windows completely.
-Using the driver disc that came with the laptop.
-Using the latest drivers downloaded from Asus support.
-Flashing the bios with the latest version off Asus support website.
-Disabled all power saver management
-Wiped entire drive and recreated all partitions
-Ran Memtest86+ tests, no errors detected
-Running just bare minimum Windows stock software
-Ran with no peripherals plugged in at all.
-Uninstalled installed drivers, one by one
-Installed Windows XP SP3 32 bit with "hacked" drivers for my model and while it was slower, it never froze randomly for no reason.
-Thats all I can recall at the moment.
As a note: Linux does not freeze, nor do I have any issues with it at all. Laptop is on a cooling pad as well. Booting into Safe mode: works indefinitely without freezing. I also just realized I do not think I have run Windows without drivers installed, to test that- though they were working prior, but then again so was the OS in general.
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Nov 20, 2011
My computer keeps randomly freezing up, I know when it happens because my mouse starts to skip, and then like 30 seconds later, my whole computer freezes?
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Dec 8, 2012
Starting just last week my computer has been freezing up randomly. I don't know what is causing this, but it's getting really annoying.
Hard Drive Capacity 320 GB
SuperMulti Dual Layer DVD+/-R/RW
Processor Cores 2
Processor Speed 1.86 GHz
Processor Type Intel Pentium Dual-Core P6000
RAM 4GB
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Jul 28, 2011
For a while now my computer has been freezing randomly and I get that "not responding" message on the window but it eventually does strart responding. It can happen at any time whether I'm browsing some site or when I'm not online. So today I did a clean install of Windows 7 today and the same thing is happening with only Win7 on it.
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Nov 18, 2012
I can't seem to play a certain game without the computer freezing and shutting off on me, but it doesn't end there. After using system restore and trying to run windows update my computer did the same thing again.The symptom that puzzles me the most is the system will refuse to boot into windows for a bit after a shutdown. It will get to the Starting Windows screen and stop loading during the logo formation, ending in a shutdown. This seems to happen regardless of Last Known Good Configuration, Safe Mode, etc. My computer is a Toshiba Satellite a505 laptop. I have run sfc /scannow, chkdsk /f /r, and two memory tests. sfc found nothing, chkdsk found one bad cluster in the free space, and the first memory test made the computer shut down towards the beginning. The second memory test was Windows Memory Diagnostic and that shut down in the 6th area of the first pass. I'm suspecting it's the RAM, but I can't be certain, especially since both sticks boot up the computer just fine by themselves. This started happening about 3 days ago after the laptop fell from my lap on accident. I really hope I don't have to buy a new computer...
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Mar 4, 2012
after second time it froze, i'm getting angry. it was the second time it crashed in that way within two weeks.i have no idea what it does. i just browse with google chrome 17, and i was writing a comment on Internet. and it froze. i had to hard reset, because nothing worked.in the background i ran: steam, hd sentinel, sizer, gadwin printscreen, wlm, plus! service, team viewer service.after hard resetting, windows didn't show the "system recovered from a serious crash" message, also it started normally.ast time, when my pc froze, i also browsed the internet, and i was listening to music. same kind of crash, mouse didn't work, keyboard didn't work-->hard reset.
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Apr 1, 2012
My laptop is randomly freezing, It sometimes freezes when it is performing on a high level (like when i play graphic intense games, using photoshop or have multiple programmes open), but lately it has begun freezing randomly, when it is just idle. I sometimes recieve a BSOD, but other times it simly just freezes. I have read on random forums that other laptops from the M60J series have had similar problems, and it may be a heating problem or the BIOS. I have attached a .rar file with my perfmon and system health report. You can check the specifications of my laptop in my System Specs.
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Nov 18, 2012
Windows keeps randomly freezing, forcing a hard reboot and occasionally I get a BSOD too.
I think it might have something to do with the external devices i have connected to my laptop: an external monitor, and an external keyboard with trackpad and an external mouse. Both the keyboard and mouse are wireless and share the same single usb receiver dongle (logitech unifying receiver)
I think it might be the driver for the usb receiver dongle that's causing the problems based on the dump file i've pasted below. Anyone have any suggestions for remedying this short of getting rid of the mouse and keyboard? Both have the latest drivers.
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
[Code].....
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Sep 26, 2010
For the last month my computer has been freezing randomly e.g. at the login screen or sometimes every 10-15 mins, and it�s becoming very frustrating for me. Today after searching the internet i found out that disabling some of the services might solve the problem. So after an hour of disabling and enabling services i have found out that the power service is causing the problem, however disabling it removes the option of having sound.what the power service is and what can i do to fix it so that i can enable it and have sound.
ps this is my computer spec's:
windows 7 home preimum 32bit
3.20Ghz intel pentum 4 processor
2Gb RAM
Ati Radeon xpress 200 series (graphic card)
realtek AC'97 audio (sound card)
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Feb 8, 2013
So about a 3 month ago my computer started to freeze 3 - 10 times a day, at first i thought the problem was GoogleChrome, because out of coincidence it would freeze when i was watching a video. i was looking at 100's of forums for some kind of solution but nothing helpedi recently checked event view after 3 simultaneous crashes and the little error icon showed next to it Bonjour (an apple software), i proceeded to uninstall all of the apple related software on my computer and it obviously didn't help.my computer recently freezed so i checked event view and on the time it freezed i got 3 errors and 1 warning Error 1: A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state. Error 2: A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state. Warning 1: A request has been submitted to promote the computer to backup when it is already a master browser. Error 3: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
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Sep 5, 2011
I have been having this problem ever since I built my PC, my computer will randomly freeze, and everything will become unresponsive. The only way I can get it to work again is to force a shutdown with the power button on my case, ctrl+alt+del doesn't work.I have done a memory test and it was all clear.System Specs:i7 960 Asus Sabertooth X58EVGA Geforce GTX 460Corsair TX750GSkill 6 gb DDR3 1600 (3x2gb)Not entirely sure how I figure this out. I'm not familiar with Event Viewer so I can't really tell if what I'm looking at is the problem.
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Apr 18, 2012
My computer screen is freezing once a day or so without any BSODs whatsoever. The funny thing is that everything else is running in the background, including the system clock, music from WMP, and even a video game CD I popped in when it was frozen, which launched like normal, but was unable to do anything because the mouse and keyboard were unresponsive.When it freezes, I hit the power button once and it shuts down like normal too. Even when I put the computer to sleep during the freeze, it wakes up normally and it works just fine again!All my drivers are up to date, so what can the problem be? I also tested the hardware with Dell Support Center tools and everything checks out fine.
Remember, everything else is running in the background just as it should, including the clock which still keeps time correctly. The screen looks fine too with everything being displayed clearly and crisply, with no artifacts or lines or anything.I was also working on a paper for class when it froze, and the funny thing is that when I hit the power button to shut my pc down, it was prevented from doing so because MS Word itself was asking me if I wanted to save the document, which means other processes were running, but I couldn't save because the mouse and keyboard were frozen, so I had to hold the power button until it shut off. Luckily I didn't lose much progress at all because I saved it just a few minutes before.his is a really perplexing situation.
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Jun 30, 2012
recently my laptop has been crashing and i don't know why? i have done a full virus scan using three different anti-viruses and two malware scans they came back clear. i also did one in safe mode and it was clear. i have done a disk defrag and a disk clean up.
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Dec 4, 2012
I can't find this driver 802.11n/b/g wireless LAN usb2.0 adapter driver along with the other drivers for a Concetronic 54mbps usb adapter that I can actually download for Windows 7. They either no longer download for one reason or another or are a mini etc.
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Feb 1, 2011
My computer constantly crashes or freezes, espeically during movies. I suspect its my video card but i'm not sure. Is there any way of verifying? I have also attached the mini dump file.
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Dec 1, 2012
I have dell 1557 and from 3 months ago, it suddenly crashes or restarts and sometimes it shows BSOD. after uninstall windows 7, it worked for 1 month with no problem but now i have these problems again. I updated my drivers but it did not work.
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Mar 21, 2012
When I am browsing the web suing IE9 I get a crash randomly and sometimes after closing the browser and restarting I get a crash. What I could do to pin point the cause.
First crash:
Problem signature:
Problem Event Name:APPCRASH
Application Name:iexplore.exe
Application Version:9.0.8112.16421
Application Timestamp:4d76255d
Fault Module Name:StackHash_edac
[Log] .....
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Nov 8, 2012
I just came back after a few days out, and for some reason my PC cashed several times today.So my PC will restart (more like crash) after I log-in, it is random, it can crash in a few seconds or a few minutes. Last time I used my PC, the "5,6,7" keyboard buttons didn't work (Logitech G15), I usually shutdown my PC every time I go to sleep or go out). I know that the computer crashes because, when I boot I get a screen telling me windows did not shut down correctly and I can use windows normally or with safe mode. PC specs:Windows 7 32 bitnVidia 260 GTX 4 g"b ddr2 ramIntel E8500 Duo 3.16 GHz Antivirus:Avast free + malwarebytes free I've tried to find solutions for the problem and even:- Tried to open case, and tighten cables.
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Jun 20, 2011
I've got a fairly new computer only a few months old with no issues so far but all of a sudden I'm getting random lock ups where my screen just freezes and I can't do anything. I normally have to reboot a few times for it to work again, sometimes it will continually freeze at the startup screen. I can reboot into safe mode with no worries.I've noticed this common suspect looking through event viewer when this happens;[CODE]
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Apr 25, 2012
I have a 3 years old ASUS F50VL laptop and it has stared to freeze randomly, like everything just stops. Sometimes when I let it hang on freeze for about an 20 seconds, the screen goes wierd, like graphics card is gone or something... I've noticed that the HDD LED stops blinking aswell... maybe the HDD could be the problem?
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May 12, 2012
ever since I reinstalled windows 7 a while back Ive been having problems with my computer randomly freezing up and then restarting. It usually does this when I am surfing the net or watching a HD video 720p or above. Sometimes just before it restarts it will mention something about reference memory. I notice my computer also restarts when I leave it sit for a while but it almost seems random.
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