HP Presario Webcam Not Working

Dec 6, 2011

My presario cq61-340ev webcam is not working, i tried to download the device from HP website and i install it (Youcam & MediaSmart) but it didn't work, when i try to open You cam an error message "The proram can't start because CtrlFactory.dll is missing from your computer. Try reinstalling the profram to fix this problem". What shall i do with this?

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My laptop is a HP dv7-6b55dx
Other info according the to tool I used when registering for the forum
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8139 Mb
Graphics Card: Intel(R) HD Graphics Family, -250 Mb
Hard Drives: C: Total - 697821 MB, Free - 335573 MB; D: Total - 17278 MB, Free - 1893 MB;
Motherboard: Hewlett-Packard, 1802
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled

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