My presario cq61-340ev webcam is not working, i tried to download the device from HP website and i install it (Youcam & MediaSmart) but it didn't work, when i try to open You cam an error message "The proram can't start because CtrlFactory.dll is missing from your computer. Try reinstalling the profram to fix this problem". What shall i do with this?
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View 1 Replies View RelatedI've got a newish HP notebook and I frequently use skype for voice and video chatting with friends and family; however, It recently has stopped working for no apparent reason. I don't know if it has anything to do with it, but I did notice that the webcam stopped working after I updated skype recently. The microphone also now works intermittently.. If I initiate a call with skype, my microphone will not work, but if I make a test call to the echo test service it works, and then works subsequently on my call afterwards. If I go to initiate any type of video exchange, a picture of youcam displays as my webcam image asking to start my webcam as seen here in this picture from my skype webcam settings This also shows when trying to use my webcam on chatroulette, omegle, etc.Here, when I start the youcam program itself I get this error message If I go to tools and settings in the youcam program (which I can only access when I start the program via skype?) I click the dropdown menu to select my webcam device but no options show.
Here is a picture of my device manager, which suddenly displays no evidence of the hardware, even after scanning for hardware changes. I spent 45 minutes on the phone with someone from HP support and got no where. They tried to remote connect to my computer using some sort of HP support software instead of windows remote connect. They could never connect and told me I need to backup everything on my computer and format it!? Does this sound normal? I said never mind and hung up, I figure there has to be an easier way to deal with this. Perhaps if I cannot find a solution here I will take that step but figured I would try here first.
My laptop is a HP dv7-6b55dx
Other info according the to tool I used when registering for the forum
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8139 Mb
Graphics Card: Intel(R) HD Graphics Family, -250 Mb
Hard Drives: C: Total - 697821 MB, Free - 335573 MB; D: Total - 17278 MB, Free - 1893 MB;
Motherboard: Hewlett-Packard, 1802
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled
i have an hp Pavilion g4-1215dx Notebook PC laptop with windows 7 and the webcam wont work. when i start up cyberlink youcam, it says: "Warning, No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on". It worked when i first got my computer then it just stopped working.
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The software is called "Acer Crystal Eye Webcam"
The computer I have is an Acer, Windows 7, Aspire 5517 Let me know if you need more information
dv6 i7 HP with a webcam that used to work great inside the house. Now, the screen is just about all black except for the dim outline of a light using the HP TrueVision HD cam. Machine came with Cyberlink YouCam 3.5 and I updated it to 5.0 and still same thing. I really don't want to have to use the USB webcam which works fine inside the house. I went to device manager and found the HP TrueVision HD driver and updated it and it says that I have the latest driver. Maybe I should delete this and re-install? I went to an SSD which runs well but according to them it messes up the entire system and I am a bad customer. The problem existed before the SSD and I really do not wish to deal with HP tech any longer. BTW the cam shows up outside so something is screwy and I cant put my finger on it. I have adjusted all the settings up down and everywhere in between then back to default which always worked well.
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View 1 Replies View Related..well see i just tried waking up my windows 7 built in laptop camera(i installed the system and everything again but i didnt see a need for the camera so i left it alone)so i want to use it now but its giving me grief.first i had to hunt so hard for the software again to give it a driver and now that the actual webcam is installed- it tells me where the little screen should be when i open the webcam program, ''please plug in a supported device''..but..its in the laptop!its already in there!i dont get it. i dont know what i need to do.
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