"DVD Drive Device Drivers Missing" In Windows 7 Installation Setup
May 30, 2010
my attempt to install windows 7 today ended in ! When I boot from the DVD, choose the Language and press "Install" I get an Error message stating "A DVD/CD drive device driver is missing. If you have a driver CD/Floppy please insert it now..."
Here are my specifications-
HP Pavilion p6126f Desktop PC Product Specifications HP Pavilion p6126f Desktop PC - HP technical support (Austria - English)
I have experienced this same problem with Vista x86 and x64. I am trying to clean install Windows 7 64bit.
I put the drivers on a thumb drive and Browse to it when 7 prompts me. Funny thing is, Windows 7 reads all the other files on the thumb drive like .psds, .flas, .skps, and so on.... but it just plays stupid to the actual drivers for the motherboard/chipset. The system rejects XP and I was forced to put Ubuntu on it. Ubuntu sucks, nothing runs. I know all about WINE to get some programs to run but I use the entire Adobe Suite.
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Feb 3, 2011
I'm trying to create a dual boot with win7 and ubuntu. I want to install win7 first and then the other os. So, using Gparted, if I create a partition, formatted or not, win7 setup will not recognize my hdd and i get the above error message. "No device drivers found". If I set my hdd space as unallocated, it gets recognized, but setup tells me it's unable to install windows into any of the drives. No further information is delivered.
The thing is I can easily install ubuntu and set it up. So there's nothing wrong with my hdd. Why would windows not recognize it and request for the drivers? I went to the Hitachi website, but they tell me there are no drivers available, since all OSs already have that information. I wonder why I'm having such a hard time installing win7. Ubuntu clearly works and installs smoothly and no errors occur.
More info:
- Installing Windows 7 Ultimate 64bit
- HDD (500gb) is empty, expect for one OEM recovery partition (12gb)
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Aug 14, 2012
i tried to install win7 in dell laptop, setup can not find harddrive, took out format it with pc, now ntldll missing
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Apr 16, 2012
I bought a new Dell Inspiron with Windows 7 pre-installed two years ago.
Recently, my computer has acquired a computer virus which slows down my computer, redirects select google entries and on my C Drive there are folders with names like "df4f0569299e83f51098af913b749bc2"
I have decided to reinstall Windows 7 using my original authentic Windows 7 CD that came with my Dell laptop. My intention is to keep my data on the hard disk. My DVD / CD drive works.Before installation is complete I get a message "No device drivers were found. Make sure that the installation media contains the correct drivers".
I see that this message is common after reading various threads. However, I am not so savvy when it comes to technical software, so things like "burning CDs", "upgrade Windows version", "built my own computer", "Bios", "32 bits vs 64" does not apply. Even after reading all the threads I still cannot make heads or tails of the recommended solutions.
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Oct 25, 2012
Whenever I try installing Windows 7 on my new portable laptop, it always says "unable to find device drivers". I install it through usb flash disk as it doesn't have a dvd rom drive. I can browse to find the drivers on the Intel 330 SSD (replaced the hdd that came with the laptop), and a drive X: where I think is the temporary drive that windows use to run the installation setup, but I can no longer find the usb flash drive from which I booted windows installation setup from. And thus, unable to continue to install windows.
I had earlier successfully installed Windows 7 from the same usb disk the first time I did it, when the laptop and ssd were still raw and unformatted. I split the 120gb ssd to 50 and 60gb, however I wasn't able to format the 50gb system drive as windows setup wouldn't let me. This is my first time working around with a ssd, and windows wouldn't let me format it the first time I installed windows, is that okay? So after installing Windows 7, the 60gb partition didn't show up initially, and I was like wtf now I only have 50gb of drive space, but then I went to the control panel and somehow was able to make the other partition to show up. Then I realized I installed too many junk on it and I also wanted to repartition the ssd. So after like a few hours after I did the first install, I tried to reformat it again but the installation won't continue as it's now asking for the device drivers. I tried the usb stick on a desktop and on an older laptop and there was no problem.
why the windows installation fails to detect the usb flash disk after loading the windows installation setup, keeps asking for device drivers, and thus unable to continue the installation?
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Feb 26, 2011
I have run the Windows 7 Compatibility Upgrade Advisor on my Vaio VGN-FZ190. I am getting that two drivers are not compatible with Windows 7:
1) The Nvidia GeForce 8400M GT has the latest that Sony publishes on its support web page for my laptop (Ver. 7.15.11.6760), dated 1/11/2008. On the Nvidia web site, it says that to get updates for my laptop "you must contact your computer vendor", so no updates are available there. Sony does not provide a newer Nvidia driver either.
2) The "Bluetooh Stack for Windows by Toshiba" Ver. 5.00.00. This is the most current driver that Sony publishes for this laptop model on the Vaio support web site.
I don't want to embark on the Windows 7 upgrade until I know I won't run into any critical issues that could lead me to who knows where.
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Jun 5, 2011
i have sony vaio laptop with windows 7 home edition now i want to install windows 7 pro in my laptop.i have the ISO of win pro, because my CD drive not working i m trying to install from the USB .. windows setup started but it shows error when i click "Install Now""No device drivers were found. Make sure that the installation media contains the correct drivers, and then click ok"That message gives me 3 buttons: ok, cancel and browse, neither of OK and CANCEL would let me through the install, and with browse.
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Jan 11, 2012
I recently built a desktop so that I could play SWTOR, all the parts were salvaged from other computers, but they are all working and compatible, to the best of my knowledge, except for the hard drive, which was broken, so I went out and bought a Western Digital 1 TB hard drive and a new copy of Windows 7 Home Edition. When I got home I plugged the hard drive, a SATA drive, in and popped the install disk in, only right after I got to the "Install Now" button and clicked it did I get this message;No device drivers were found. Make sure that the installation media contains the correct drivers, and then click OKFollowed by;A required CD/DVD drive device is missing. if you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step
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Sep 16, 2011
I have to install windows 7 on a new hard drive and it keeps asking me for media device drivers. I don't have them. What the next thing I can do!
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Mar 4, 2011
I am loading windows 7 on my PC. Keeps on saying cd/dvd drive device is missing.
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Jun 29, 2011
my pc works in windows 7 but unexpectly i have lost the cd/dvd drive . again how can gain the drive?
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Sep 30, 2011
CD/DVD Drive device driver missing (Windows 7)
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Apr 7, 2012
my CD/DVD Driver is missing from my computer.
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Dec 14, 2012
have a hp pavillion 9700 had visa upgraded to win7 if you go into device manager there is no listing or icon for dvd. how do i get it back dvd spins up when disc installed so that works.rebooting wont bring back nothing. drive not being showen in computer like harddrive and other plug ins
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Jan 14, 2013
My cd/dvd drivers has gone lost cant find them and tried update from net.
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Jun 19, 2012
I just got done with a new build.. brand new SSD harddrive and when my windows 7 is loading the setup I get stuck when i'm choosing the drive to partition. It gives me a few menu pop ups that begins with the "required cd/dvd drive device driver missing".. then it doesn't show any of my drives to format on.
My harddrive does appear in my bios..
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May 11, 2012
I am trying to install windows, i have burned iso and all is good when booting from cd but there is some weird message about drivers what to do
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Feb 26, 2011
I have the 64 bit windows 7 home prem CD I keep getting stuck on this screen I have formatted to a clean drive (seagate 40G).
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Dec 7, 2009
I bought a W7 Home Premium, the discounted version for students, and I'm trying to install it on my Acer 6930G (500GB, ram 4GB, ...right stuff for W7).
I'm actually running W Vista x86, and I know that in order to run W7 x64 (the one I bought) I must do a custom installation from the boot. And I'm doing so, well trying to...
After the window asking for my location and keyboard input, I continue but then I get stuck.
A new window pops up asking me for a device driver...it stated "device driver not found"...
I read a lot on the internet, but that's driving me mad...
how can I solve the problem and having that OS running?!
I'm going to sue Microsoft if that OS is not gonna run... xD
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Jun 8, 2012
When attempting to install Windows 7 on my computer (it currently has Ubuntu Desktop 12.04 installed, and has no CD/DVD drive), I get the following error; Quote:A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.I am installing it via a USB stick (copied the install files from my Windows 7 disk, due to the fact there is no CD/DVD drive). I've tried the common Internet solutions such as re-insert the USB stick, and try another USB port, none of the aforesaid have worked.
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Oct 15, 2012
Basically I put a new hard drive into my laptop and tried to install windows 7. It keeps saying bootmgr is missing, press ctrl + alt + del to restart. The OEM windows 7 disk is inside my cd-rom drive and I went to the bios and put the cd/dvd as first, and the hdd as second, pressed f10 (save and exit.) and still no luck.
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Nov 2, 2009
I'm not entirely sure if this is the right category for this thread, but it seems to be the one that closest fits my problem.
A bit of background detail to this story (which you may already know if you've seen my other threads):
I had my desktop PC running W7 fine despite some hitches with an old hard drive of mine. I was able to get hold of a slightly higher specced system recently (a pre-built Acer Aspire T650-8B7H, if that means anything to anyone which has a slightly faster processor, an apparently better motherboard, yada yada) and so transferred my 9800GTX+, RAM, PSU and hard drive in to the new PC.
However, obviously Windows 7 didn't like the significantly different hardware so I nuked the drive and went to reinstall Windows 7, only to find that the Windows 7 install disc refused to pick up my SATA drive (which I had Windows 7 installed on before) in the new PC. Conveniently at the same time my problematic hard drive completely died on me, so I shrugged it off as that being the problem. However...
I've just bought myself a 500GB Western Digital Caviar Black hard drive. It's very nice, and I had no problems partitioning it up and installing multiple linux distributions on multiple partitions. However, I stuck my Windows 7 install disc in to install it on the drive. I choose to make a custom installation and... nothing. The drive just doesn't show up. I'm told to load drivers, but since when do you need to install drivers for an internal hard drive?
I've had this problem before and thought it was a problem with the hard drive, but it shouldn't be happening to a brand new drive. The install disc picks up IDE drives just fine, but as of yet it hasn't found either of the SATA disks I've had in there.
Any ideas? I would put it down to a BIOS setting but I had no problems installing Linux on other partitions of the same drive.
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Jul 4, 2012
So, as @karlsnooks and @golden had said, I downloaded an ISO file from Official Windows 7 SP1 ISO from Digital River � My Digital Life.And using a Windows 7 USB/DVD Tool, I burned it into a USB stick.Now, when I boot from it, I get to the Window home screen, and when I proceed, I get this message:"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step." <Browse> <OK> <Cancel>When I browse and point it to the Boot folder, this message comes:No device drivers were found. Make sure that the installation media contains the correct drivers and then click OK.
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Dec 30, 2009
So I have this problem that it would appear heaps of others have:
I have a Kogan Agora pro: Kogan Agora Netbook PRO - Kogan Technologies Pty Ltd
It does have a sata hdd. I looked through the BIOS but couldn't find any places to change the sata settings to AHCI or raid.
I am trying to install from a usb key (using an ISO I created from an install dvd) but had the same problem with a downloaded iso. Also tried to install using the default language settings (As identified by David76 in another thread) but no luck.
I think it relates to the SATA HDD. I put the drivers for the netbook onto a seperate usb drive which it finds and lists in the box but none of the drivers do anything (hit next it thinks about things for a while then says no new drivers found).
I am really starting to get a bit ticked and regretting my move away from linux. If it wasn't for a few particular programs I use that don't work on linux i would have given up ages ago.
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Sep 3, 2012
how do i enable the driver on windows 7 for the dvd player to operate
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Apr 30, 2011
i have the same problem with "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."i have a dell mini 10 (1012) & it doesn't have a dvd drive. i have Windows 7 home premium (upgraded from starter). i made a bootable usb stick (downloaded iso file from mintywhite & then made the bootable stick). that process worked fine.when i try to do the re-install, however, get the message noted above. i read on another post to 'disable the raid function in bios'. i also tried downloading ALL my dell drivers & tried the re-install with them on another flash drive stuck in the machine.
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Oct 2, 2011
I have a Dell XPS , bought it 2 weeks ago , all good , but when I tried to re-install the nvidia graphics driver the windows crashed, and the boot system was down.Tried to fix it , couldnt , and I didnt make a backup either so I went for the format. At the moment the HDD is clean and when I try to install windows7 i get the following error:"Load Driver:a required dvd drive device is missing". I tried everything that I found on this forum/google related to this problem but with no success.
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Jul 29, 2010
I'm trying to install Windows 7 64bit. After loading windows 7 setup from my dvd drive I get the error "Required CD/DVD drive device driver is missing." From doing a lot of research, it seems this error has nothing to do with my DVD drive but has to do with the SATA Controller Driver. So I try to load the 64bit drivers for the SATA controller and it finds them okay but when i try to install, it says something like "no new devices found". The SATA Driver(s) are the only it ever finds, except for the time I enabled Raid... Then those drivers showed up as well but with the exact same results.
From another forum I was directed to this microsoft page: [URL] and the resolution says: "To workaround this issue, disable AHCI mode for your disk controller in the system BIOS. Typically the controller has to be changed from AHCI mode to "IDE" or "ATA" mode. "
My motherboard is an Asus P5N-E nForce 650i SLI Chipset LGA775 FSB1333 DDR2 Mainboard. However, I can not find anyway to change the setting from AHCI mode to IDE or ATA. As far as I can tell, nothing in my bios allows me to change that setting... or at best it's unapparent.
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Jan 31, 2010
I have recently installed Windows 7 to my HP dv2718us and am missing drivers.For all listed below I get "The drivers for this device are not installed. (Code 28)"
Base System Device
Location: PCI bus 1, device 9, function 2
Base System Device
Location: PCI bus 1, device 9, function 3
Coprocessor
Location: PCI bus 0, device 1, function 3
Running updates for drivers have been unsuccessful. It seems important.
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Sep 3, 2011
This morning my HP DV 9000 laptop screen comes up grey with no discerning images. I have an additional monitor attached (for TV) and booted into safe mode with networking and can see the desktop in VGA on separate monitor only.
Looking in Device MGR I have two 'base system devices that need attention. They are not identified as to what they are only PCI Bus 7 device 5 function 3 & PCI bus 7 device 5 function 2.
Win 7 Prem Home 32 bit SP1
Intel 5500 @ 1.66ghz
2GB ram
NVIDIA geoforce 7600
Last night - everything ran fine. Read newspaper online & watch TV on separate monitor. Everything closed down without issue.
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Sep 13, 2009
I am installing Windows 7 (Custom installation initiated from Windows XP) but I get the following error message when the installation is on the "Installing updates" step of the installation:
"Setup cannot continue due to a corrupted installation file. Contact the vendor of your Windows installation disc or your system administrator for assistance."
Do you have any idea what the problem may be with the installation? Is there a way to see what file that may be corrupted?
I have tried to burn the DVD in low speed, but the error appears anyway. I have a MSI K8T Neo2-Fir mainboard and the Windows 7 upgrade advisor application says that my hardware is okay for upgrading.
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