Constant Reboots With NVIDIA 9800M GT (Samsung R710)

Oct 28, 2009

I have been trawling this site since Oct 22 for help with my problem, some pointers have worked to some extent but now I have reached a dead end so here's my post:

I have custom installed Windows 7 64 over an OEM Vista Home Premium on my Samsung R710 - a very pretty little laptop. Everything works great except the driver for my video card, an Nvidia 9600M GT. According to Dev Manager my GPU is currently running under a VGA compatible video controller which can only give me basic video display, no Aero or proper gaming display.

After struggling to find an Nvidia driver that would recognize my card similar to other posters in this forum, I came across the 186.81 driver

(186.81_notebook_win7_winvista_64bit_international_whql) on the Nvidia site. Using Internet Explorer, this driver is automatically detected for my system and after downloading detects my GPU and installs right over the VGA driver. Great.

Not so great: I cannot boot into Windows 7. I get the 'Windows is Starting' screen with the whirling lights and the beatific windows logo shining away but just before the mouse pointer should appear the display completely switches off (not black screen) and reboots ad infinitum. Only a safe mode disinstall of 186.81 and 2 reboots will allow to get back into Windows 7 with the VGA driver back in control.

The funny thing is, after looking at other peoples problems on this site I DID get 186.81 to work for a few hours. Aero was working and I was playing the new Dyson game on Steam, but a sudden reboot dropped me into the cycle described above.

Because I had also done some messing around with the OEM drivers from Samsung I thought I had screwed something up; so, I executed a recovery back to Vista and a completely new custom install of Windows 7 64. I reinstalled 186.81 but immediately met the same reboot problem.

Now then. I have tried monkeying around with the VGA driver file: vgapnp.sys in system32 (no change to reboot situation), looking at ntbtlog.txt (completely fruitless), updating the BIOS from Samsung (this driver fails to load in Windows 7), every driver someone has recommended (the drivers usually install but result in same reboot situation) and the MS Update Catalog drivers (same reboot deal).

Essentially, I can get a compatible Nvidia driver to install but my system will not accept it and reboots until remove the offending driver in safe mode.

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