Cannot Change User Password In System Recovery
Jun 14, 2011
I'm working on a Windows 7 laptop for which the user has forgotten the password. So, putting my windows 7 DVD in, I boot into System Recovery and go to a command window. I try to change the user password for "User X" as it displays at login, and the system kindly informs me "User X" doesn't exist.
Using net user, I see that the only two users that exist are "Administrator" and "Guest". So, I activate administrator using "net user administrator /activate:yes". Then I change the password of administrator.
Rebooting into safe mode, I find "User X" and "Guest" still my only options. I try the password I set for administrator (since User X doesn't exist), but that doesn't work.
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Jan 10, 2012
here is my system info.
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, x64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 1903 Mb
Graphics Card: Intel(R) HD Graphics, 727 Mb
Hard Drives: C: Total - 287535 MB, Free - 250541 MB; F: Total - 2042 MB, Free - 1964 MB;
Motherboard: Hewlett-Packard, 1413
Antivirus: System Shield, Updated and Enabled
The problem when I got to user account to change pw (I am the only on on my pc) when I go to change it the first thing happens is user account goes in to not responding then I get this message Unsupported Keyboard Layout Then it tells me on how my pw will not work on preboot security which I don't have on then it tells me to view a list of keyboard layouts it goes to not responding right away never get keyboard lay out screen. then I get password you typed does'nt meet requirements.
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