Can't Start Up Past Welcome Screen
Feb 25, 2011
I am having issues with my computer. I turned it on and logged in, and then the screen stays on welcome for a long time if not forever. I have tried to wait it out a few times and after 15-20mins it just turns black with a white mouse I can move around.
I have a Dell notebook and am not computer savy at all. I posted on another forum and was wondering what you guys think. They were very nice but it has been days now and I am lost on how to do this next step. Getting a second opinion, hope I don't offend them....
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You might have to scroll to read the entire thing, it is about two pages..
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Feb 16, 2012
Yesterday I was playing, surfin on my PC. Now when i tried to start windows it would not come pass the loading screen to my desktop. It will just restart the PC over and over again. I have tried to repair windows with my install CD but it cannot repair the problem. I have checked my boot device priority and it is in place. no strange configts or anything.
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Sep 27, 2012
I use Windows 7 64-bit and it wont get past the start-up screen. I would like to retrieve some personal files from my hard drive before i reinstall windows, is there any way i can do this without removing my hard drive and as a last resort could you guys link to some good videos/guides that are in detail about removing your hard drive and inserting it into another computer.
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Aug 29, 2012
I just reformatted my computer everything running fine until I accidentally in installed a Microsoft thing I don't remember the name... After uninstalling it quickly went to blue screen of death and now when I try to boot the oc it goes to the loading windows then blue screen of death and restarts. I've tried putting a disk in to reformat but it won't load the disk, it just shows the blue background you get while installing windows.
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Feb 4, 2013
That's basicly it. Running Windos 7 Home Premium on a newer Toshiba computer. Startup will act all fine and dandy until it reaches he part where the Windows sysmbol shows up is says Starting Windows. From there... well, that's it. I've left it there for 20 minutes and nothing happened. It does launch in safe mode.
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Oct 27, 2012
I was browsing the web and my laptop froze. I held the powe button to turn it off and now when i turn it on, it only goes to the windows logo and no farther. If i leave it alone, after 20 minutes it goes to a black screen with a cursor. I have tried starting in safemode as well and it only loads some of the files before freezing. I have also tried startup repair. After a few minutes it gives a few options such as system restore. I tried a restore and it still doesn't load.
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Apr 2, 2012
I have a laptop with Windows 7. I was playing games on it today and suddenly browser closed. Then everything else closed and logged out and my laptop completely shut down. When I tried to turn it on again, a blank black screen with a flashing underscore "_" comes up and none of my keys work. The F8 key does nothing. I have turned it off and on many times.
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Mar 29, 2010
So I just finished installing Windows 7 on a Gateway 32-Bit Laptop. It was originally Windows Vista. As it starts up, It takes me to the System Recovery Options menu where I pick my OS. I choose Windows 7 and I am greeted with another window. I can choose to Startup Repair or System Restore, etc. I choose Startup Repair and after it is done, it says,
"If you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer. If you continue to see this messgae, contact your system administrator or computer manufacturer for assistence."
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Jan 20, 2010
I've been going on through this forum the past two days trying to figure out why my computer stays stuck on the welcome screen once I type in my password. I've done everything that has been in my power to do, from Disabling and uninstalling my nVidia graphics card driver to running a diagnostic with Avast! but nothing seems to work.I don't have a Windows 7 CD to repair the computer because I got a college student discount and downloaded it online. I also can SOMETIMES get into Safe Mode (when it happens is random, sometimes I get a black screen with my cursor present), but Safe mode with Networking has the same problem of not getting past that welcome screen.
My computer isn't frozen, as the mouse and the spinning circle are active. I'm not entirely sure what to do. The last time I used my computer was the morning of two days ago to watch stuff on Hulu with Firefox and play music with iTunes. I've had Windows 7 installed for maybe 3ish months now and have never encountered this problem.Note: I've also had that problem with iTunes and the Logitech G15 Keyboard where iTunes keeps forcing itself to the top, if that matters- - - - - Specs ModelASUS M50Vm-A1 Operating SystemWindows Vista Home emiumCPU TypeIntel Core 2 Duo P8400 2.26G Memory Size4GB DDR2Hard Disk160GB SATA 5400RPM Optical DriveDVD Super MultiGraphics CardNVIDIA GeForce 9600M GSVideo Memory1024MB
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Oct 27, 2012
sung laptop (rv510) and when i load it up it won't load past the windows 7 screen dose anyone else have the same problem as me if you do and have fingered out how to fix this
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Mar 1, 2012
So one day I shut down my laptop (Sony Vaio, E series, VPCEB15FG, Windows 7 home premium 64-bit). The following day when I tried to turn it back on it refused to go beyond the welcome screen.. And it just kept restarting. So I started it in safe mode with networking and that seems to be working fine..
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Jan 10, 2013
yesterday I found my computer wouldn't let me log in. I left it thinking that the computer would work after a few hours. anyway, next day came and i turned on my computer. After waiting for it to start, it went to the log in page. I couldn't type my password into the login page. But the blinking thing, (where you can type) id blinkying...however I can't even move my mouse cursor. Like its literally frozen. I restarted the computer, then pressed F8 continually. There came a series of options so that I could possibly get my compute to start working again.
- repair your computer Then a 'system recovery option' window opens up. There's 'system repair' <I did this, and it said that there was no problems> 'System restore', 'windows complete PC restore', 'windows memory diagnostic tool', 'command prompt', and TOSHIBA recovery wizard'. Yes it's a Toshiba laptop.
- safe mode
- safe mode with networking
- safe mode with command prompt
- enable boot logging
- enable low resolution video
- last known good configuration
- directory services restore mode
- debugging mode
- disable automatic restart on system failure
- disable driver signature enforcement
- start windows normally
I've done safe mode, last known good configuration and start windows normally.
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Oct 29, 2012
i still cant get past the black trying to reboot windows installation cd but says no boot disk is detected and keyboard is not responding so i cant do anything its hp slimline desktop running windows 7
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Nov 11, 2011
I'm having some serious troubles with my main PC, my gaming PC, and it's really messing things up for me. I was just parusing around like usual on my computer, it runs Windows 7, and I allowed it to download the usual updates and restart itself. When it shut down and began restarting, I notice that it loads up the logo, briefly flashes what I think is called a Bios Post page, and then goes to a page that is nothing but a blinking "__" sign. It does nothing here, won't continue, and I can't enter or do anything. It just endlessly blinks, before disappearing and the computer screen shows nothing but black.
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Jan 12, 2012
I've got a: Presario CQ62 notebook pc with a AMD Athlon(tm) II P320 Dual Core processor, and I can't get past the start up screen with the "starting windows" animation. It will show part of the animation then simply hang. I have a very bad battery but am keeping the computer plugged in. When I attempt a system recovery it says: "A disk read error occurred press ctrl+alt+del to restart" I've tried this many times and I get the same message each time. Beyond that I have no idea what to try.
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Mar 15, 2011
I am, at this point, completely baffled how I can even interact with my computer. And frankly whether this should be in this part of the forum.The problem is with this machine. . My understanding of the situation is that I google'd "Winrar", and carelessly downloaded a malware-ridden version of the software from a fake site.
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Oct 9, 2011
My mother's Toshiba laptop is less than a year old, and has been acting up lately. She doesn't download anything on it apart from windows updates, but she does have it set up to use a proxy server (through a legitimate service) so that she can watch her beloved BBC here in the U.S., which is mainly all she does on the computer. It suddenly started freezing/sticking on the blue welcome screen with the spinning circle when she tries to boot.(Sometimes it acts like it's doing something, sometimes it freezes. I left it for upwards of half on hour to see if it would finally get to the desktop, but it didn't.) I've tried starting it in safe mode with and without networking, to no avail. At one point, through logging in/waiting/closing the laptop/opening it again and such, I was able to "change user" and login, which did get me to the desktop. However, I wasn't able to do anything before it froze completely.Ctrl/Alt/Delete didn't help.
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May 16, 2012
I can't get into the BIOS options to see what's wrong or to boot from a flash drive or CD, either. It just sits at the startup screen with the HP logo and says something to the effect of "Press the ESC key for startu options". Pressing ESC, however, does nothing (none of the F keys help either, I tried that).Anyway, here's how I messed things up. I was trying to install openSuse to my Windows 7 computer. First I went into my start menu and searched partitions, so I could change those. When I was first installing openSuse told me it was going to format all of my partitions, so I backed out to change those manually. I shrank my largest partition, which has the Windows operating system on it by the maximum it allowed (16,142 MB or something like that. It was a little under 16 gigs).
After doing that openSuse told me it was going to install to sda6, I believe, and when I checked the memory of the partitions it seemed to match up. When I went to install it after making the changes, it didn't say that it would format my partitions. I figured that this meant I was good and everything would install fine, and it definitely appeared to. I didn't change any settings or anything, but instead just installed everything as default from my flash drive using the 4.7 GB DVD download for a 32 bit PC (mine is a 64 bit, but I wasn't paying attention).
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Oct 9, 2012
Windows 7 machine working fine from 20 april 2011 - 5 October 2012 I found an old cd and stuck it in the machine to see what was on it. Turns out a few scanned hi-res images and a fujiimage viewer.exe file. I thought i'd open the image viewer and see what it was. Double clicked and away we went. I moved the mouse to navigate to the start of the image viewer and the computer froze (blue circle thinking icon) I waited 5 mins and then ctrl + alt + del to get to task manager. Pulled that up - image viewer not responding - so attempted to close the program from task manager. Poof windows lost all my desktop icons and went to the loading screen background not my desk top background. I waited another 5 mins and then hit th re-start button.So comp goes back to loadup - gets to the bit where windows is loading and the flag comes up all nice and shiny. Freezes. Reset. your computer falied to load. Options to check and repair or star windows normally. Start win normally, get to flag screen. freezes. back to your comp failed to load. go to repair. wait 1+ hours. windows cant repair. reboot. your comp failed to load (im getting sick of typing it let alone looking at the bloody thing). Start win safe mode. starts gets to log on. loads desktop. looks ok. restart. gets to logon. slowly ( i mean over 5 mins to get to desktop). gets to desktop. hit Ie falis to load. firefox fails to load. desktop greys out. try to shut down. takes 2 mins to get past logging off sign. then hangs on win shutting down sign. I reset again I knew bios battery was on it's way out so I changed that, also f8 at startup and chose load from last known good configuration. over 40 mins to get to desk top. after 2 mins of trying to click on the desktop icons greys out. cant pull up task manager.
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Nov 15, 2009
Ok, so iv put this computer together, installed windows 7 Ultimate 32bit and i got it up and running perfect for like a day.
The next morning i switched it on and was working good for couple of hours then it seemed like the whole computer started to slow down and i got a blue screen error. so i rebooted and tried to start windows but, it then says windows is loading files then goes to the logo loading and after that it just goes to a black screen!? iv tried everything to get it back running safe mode, low res mode, repair, boot from disk etc but nothing.
So i thought i would try and put the HD in another computer and wipe it to re-install windows but when i put it in another comp it does the same thing.. does the logo loading and then to black screen
Iv found that when i remove the HD from my PC and boot from the windows 7 disk then it gets to the windows 7 installation bit so do you think it could be a problem with the HD?
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Jul 12, 2012
I own an Asus F3E series, about 4,5 years old.Yesterday, as I was browsing the web, windows 7 crashed and I restarted the system only to find out that I couldn't get past the logon screen.After several tries which lasted several hours I decided to try system restore using the hidden partition. After I managed to Install vista (at first the installation kept failing on the first restart), I tried logging on.Sometimes it would get past the logon screen BUT after that I only saw a blue screen (not to be confused with bsod). After waiting for some minutes the system restarts.Safe mode won't work. It will crash on loading and will randomly restart or a bsod will come up. So, I can't access my pc in any way.
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Nov 15, 2009
I am running a Linux OS right now and am trying to install windows 7.
I turn on he computer and run off the disc. It let's
me load off the cd but can't get past the starting windows screen. Above the
starting windows is a spot of color but no other graphic.
What do I do from here?
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Nov 13, 2009
I just bought windows 7 for my desktop. It will load past the "windows is loading files.." page. then it will load to the "starting windows" page with the flag, then it loads to the normally welcome screen for windows 7 but nothing comes up.. its just the welcome screen background.
Anyone with info on this please reply.
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Mar 28, 2012
When I boot up my laptop it tells me it was shut down improperly so I picked the recommended option . Then it seems to get past the dell logo with the loading bar under it, then the screen changes to where you have the option to choose a user but ere is not option or anything on the screen but the back round anything I can do to fix this.
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Dec 4, 2012
So my computer, one year of age, started to stop loading at the windows loading screen. Last week, O was on my computer browsing the net and listening to music when I click on a button in iTunes and the computer crashes. I restart the computer but when it gets to the starting windows loading screen, it loads for a little bit like normal, but then the screen flashes black and the monitor says it loses signal and stays disconnected. The computer stays running even when the screen says there is no signal.
So I think for a bit and decide to just reload windows because my computer was starting to get cluttered anyway. So I reinstall windows without a problem and the computer runs fine for the weekend and Monday. But this morning it started to do this all over again.
I ran the windows repair disk and it told me that there is a device plugged in that should be unplugged and restart. But I had nothing plugged in so I tried unplugging almost everything short of the power cable and monitor, but still no luck.
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Oct 19, 2011
i would like some info or pointers on what i can do to get this laptop working, i have rebooted it in safe mode and it attempts to start up, it get to the point where the windows 7 blue log on screen shows up but does not have the login or user account part but the theme shows up
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Dec 9, 2011
Acer Aspire 4810TZ will not load past acer splash screen. It says F2 for setup at the bottom of the screen but, i press (keyboard works fine) but, it just keeps loading. So basically i have no access to anything from splash screen.I have removed battery, power cord - restarted without and both etc.I have not reset CMOS but, everything seems to power up and there is no other external device connected.I have reseated the RAM and additionally tried to boot without them, i noticed that trying to boot without RAM the motherboard didn't make any sounds.
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Apr 25, 2012
From day one after a fresh install on my then new machine i've noticed this. The welcome screen hangs for about 1 minute if i use a solid color for the desktop instead of a background. I fixed it about a year ago by using a background instead of a solid colo. I however hate backgrounds and much prefer black. So i made a solid black jpg and used that. Well, long story short, i think that background makes it take forever sometimes when opening a picture in windows photo viewer ! Fix one issue, the fix causes a new one. Welcome to the world of MS windows !!! I removed the background and pics then opened up immediately. So i seem to have a choice of either quick startup and slow jpg's or visa versa.
PS: the startup issue is obviously a bug in Windows 7, and i know this because I've had it happen on 2 other PC's.
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Jun 11, 2012
Upon start-up, two options are given: "Start Windows Normally" or "Launch Startup Repair (recommended)".If the Start Windows Normally option is chosen, then the starting windows screen comes up and stays. If I launch the startup repair option, then I still can not get the problem fixed.From the Startup Repair Screen however, I can launch command prompt and restore options,a restore is not really an option because I have not set up a restore point in a while.
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Jul 7, 2012
While watching a live feed on the internet, it stopped responding, so i held down the power button on my laptop to turn it off with the aim of restarting it. Unfortunatley now it won't restart and freezes no the 'starting windows' page. I have tried safe mode with networking, restaring at last known good configuration, booting from cd and repairing but nothing has worked.
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May 14, 2009
I have Windows 7 RC Build 7100 x64, and my 15 inch Compaq CRT Monitor can not go past 1024x768 in windows 7, but in windows XP and Windows Vista, im able to go all the way up to 2048x900 57 hz, ive tried upgrading drivers, using a DVI-to-VGA adapter to use the DVI port with my vga monitor, and clearing the checkbox that hides the higher resolutions, but, i still cannot go any higher than 1024x768,
which is too low of a screen resolution for me, so, please help, ive also tried using vista drivers from 2008, but still a no-go, so im out of ideas, if theres a way to fix this, or this is unfixable for the time being, ill stick with XP, so please let me know.
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