Can't Play Windows Media File On Preconfigured Windows 7
Jun 9, 2011
You cannot play a Windows Media DRM protected file or a Zune DRM protected file on a computer that is preconfigured with Windows 7:
Symptoms:On a computer that is preconfigured with Windows 7, you cannot play a media file. The media file is Windows Media Digital Rights Management (DRM) protected or Zune DRM protected.Additionally, you cannot purchase or play new Windows Media DRM protected media files and Zune DRM protected media files on this computer.
Cause:This issue occurs because Windows 7 is preinstalled on a new computer by using image-based Windows deployment technology. Windows Media DRM and Zune DRM systems are affected by this type of Windows 7 installation.
Resolution:you must check the functionality of Windows Media DRM and Zune DRM. If Windows Media DRM and Zune DRM do not function, use the ResetDRM tool to reset DRM systems.
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Jan 22, 2011
yesterday i made a clean installation of windows 7 in my notebookbut i'm not able to play any video file in wmp 12 . i can play the mp3s thoughit worked fine before i reinstalled the OSwhenever i try to open a video file it says wmp has stopped working and gets closed
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Nov 4, 2011
So I have a .filA clip from an old computer game, and I was wondering if there was a conversion software that would allow it to play in windows media player, or if it's just plain impossible. I'm working on getting a cap card for gameplay clips, and if anybody is curious to which game this file is from, it's Marathon (the first one).
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Mar 29, 2012
I don't know realy what's going on. Yesterday I was playing song and misic just stopped. I've tried to replay it but it didn't work. Also I've tried to play movie(avi) but it also failed. Just a minutes ago I downloaded codec and installed it. But guess what, same problem.Just one more thing: when I restart my PC I can play any file I want but just in first five minutes I'll go jump off a bridge. I mean unistall windows and get a linux. This wasn't a first time I have issues with windows 7
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Oct 14, 2012
I recently reinstalled Windows 7 on my PC, and was getting everything set up again, when I ran into a bug that I can't believe is still present in Windows 7 after two years of it being a supposedly known issue.This bug pertains to WMP 12 64 bit.I fell victim to this bug back in 2010, but the problem is I don't remember how I fixed it.Here is an old thread wherein the first post, by Chappy, describes EXACTLY what happened to my system. Windows 7 Codec Pack (from Vista Codec Pack developer)Specifically, this is what I'm talking about...."NOTE - There seems to be a behaviour noted in Vista that possibly has carried over to Windows 7 as well. It's not a VCP related behaviour but it CAN affect if some files play or not.Vista (and Windows 7) come with both a 32 & 64bit version of WMP and it was found in Vista that if you associated a certain file type with WMP while the 64bit player was set to the default, that file association could NOT be changed even if WMP was set to use the 32bit player as default afterwards. This causes certain file types to be Unplayable due to 64bit WMP's limitations (well actually it's CODEC limitations). There are no functional differences between 32 or 64bit WMP but because of "lazy" CODEC developers, many CODECS are not 64bit compatible...yet.
Because of this, most of us set the 32bit WMP as default before making any file association changes for WMP. This way the 32bit WMP will play all file types with no issues using VCP. Unfortunately, if you have opened a media file in Windows 7 and checked the "associate this file type to WMP" option while the 64bit player is default (which it is out of the box), then that file type may not play even though you change to 32bit player using the VCP x64 tools.Another thing I think I've found is that .FLV (Flash Video) files will not play in WMP no matter which version is default. They do play in WMC, and I'm going to check with Shark007 later about .flv support, so I'll post any results later."I tried opening a media file in Windows 7, and accidentally associated a file (or all media files) to WMP while 64 bit player was default (since it was a fresh install of Windows).
I can confirm my video card and sound card (Soundblaster X-Fi Titanium) both work correctly. They've worked perfectly since I installed Win 7. I've double checked, and can confim my speakers are plugged in correctly.A few days ago, this problem began when I called Microsoft Support, to get help with getting Windows Media Center to stream to my XBox. As part of that trouble shooting, they had me go into Windows Media Player.This was the first time I opened Windows Media Player since reinstalling Windows.The very first screen I saw said that WMP 12 needed to be set up for the first use....and it prompted me to go with the default setup or to set it up with my own preferences.I chose default setup (it's been two years since this happened last time, and I'd forgotten about the bug).From that point that I selected default setup, iTunes stopped working. If I play a song (any song) in my iTunes catalog, the song just stays stuck at 00:00 and nothing happens.If I try playing a song in WMP, it shows that it's playing, but there's no sound.Meanwhile, if I go to Control Panel and click "Sound" I can see the equalizer showing that sound IS happening....but I hear nothing...whether we're talking system sounds, iTunes songs, Internet video etc.I've checked my file associations for WMP 12, and EVERYTHING is checked and I can change nothing as they're all checked and greyed out.
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Apr 10, 2012
i am using dell inspiron 1520 model and i have installed sigmatel high definition audio codec. Recently i installed some themes and after that my system's sound is not working. I am not able to play any media file as sound is not coming from it. I have checked the codec and it is installed properly and working (as displayed in its status) but sound is not coming.
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Feb 2, 2012
I get error "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file."Do I, perhaps need to update the codecs, where from? Or does my player need some tweaks or repair?
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Feb 13, 2011
Using a dime a dozen, store bought preconfigured PC running Win 7, during the initial setup out of the box, when you are at the user name/ computer name screen, I initially typed in a user name, but then did a "cut", deleting that name and I just entered a password to see if it would let me do this.
To my surprise it did, advancing me to the next screen with just a password.
When I got to the actual login screen and just typed in the password, but it wouldn't let me login. I tried the original user name with the password, but that didn't work.
The solution from Comtrash was to do a restore process, effectively reloading their version of the O/S.
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Mar 10, 2011
I can't seem to play DVD's using Windows Media player. I get this "Windows Media Player cannot play DVD video. You might need to adjust your Windows display settings. Open display settings in Control Panel, and then try lowering your screen resolution and color quality settings." I thought maybe it was my video driver, however, I rolled it back and it still didn't work. I installed the K-Lite mega codec pack, but that didn't work. However, the Media Player Classic which got installed with the codec pack works, although I don't really like the program. VLC wasn't working either, however, I reinstalled that and it's working fine now. I'm just curious as to why my media player won't play dvd's. It's the program that I usually used to play DVD's.
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Oct 11, 2011
I've looked everywhere for someone that's had the same issue as me but haven't found anyone. I have been using windows media player happily on my computer for well over a year now. One day I added a video to my play list (as I had many times before) and it froze. Since then every time I open windows media player everything works smoothly and perfectly until I play a file. At that stage windows explorer freezes and if I leave it long enough it closes media player and resets explorer and runs very slowly until I restart my computer.How can I make it work again?
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Jun 28, 2012
i am using samsung LCD tv and it supports DLNA. I can play all the video files on my LCD tv through windows media player except .mkv format. It does play on pc and laptop but not on LCD tv. The TV does not even show .mkv files. Do i have to install something additional to play mkv files on my tv ?
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Jan 6, 2013
I have holiday movie clips taken on my Panasonic camcorder. I have copies on both desktop pc and laptop. The files used to play ok on both pc's but will not now play on my desktop anymore. I have tried copying the ones that play ok on the laptop back to the pc but the problem still exists. I can also open the files on the desktop pc using nero quick media viwer but when I try to open with Windows Media Player I get an error message in a dialogue box saying " Windows Media Player encountered a problem while playing the file." I thought I would uninstall WMP and re-install but cannot see this as an option in control panel. I have right clicked the files and associated them with Windows Media Player but this does not help. The files show up as the Type "Movie Clip" ( .MOD Extension)
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Apr 24, 2010
My window 7 media player does not play my music. It trlls me that it is corrupt
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Dec 20, 2009
I can't get eithe WMP or MC to play a DVD. I've set the region code. WMP acts like it will play, but then just goes blank, and MC says it cannot play the DVD. These are original discs, not burned copies. I have a custom built system, with 2 graphics cards (GTX 260 and a GT 220) 6 GB of RAM, and an i7 processor. Any help would be greatly appreciated.
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Nov 3, 2010
I am new to windows 7, and was trying to run the tutorials supplied my microsoft, but every time I try, I get a message saying that I need to download windows media player.
I will never learn anything at this rate. I cant see why the windows 7 creators would insist I use a player with the windows name, windows media player, if it does not even work. How limited and it should be embarassing.
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Jun 13, 2011
I am able to playback .MKV files and ISO (Blu-Ray + DVD) but unfortunately I cannot play the Blu-Ray folders (BDMV + Certificate) folder and have the same with the DVD folders (Video_TS/Audio_TS). I receive the following message:"Cannot Play Video Windows Media Center cannot access the file. The file might be in use, you might have access to the computer where the file is stored, or your proxy settings might not be correct"Playback via TotalMedia Theatre works fine since I can open the disc folder but it fails via WMC7?
I am using:
Windows Media Center 7
MediaBrowser 2.3.2.0
Metabrowser 2.0
Arcsoft TotalMedia Theatre 5
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Aug 15, 2011
i couldn't get the windows media player to open and to play. how do i get it to work? i also have a problem with the "Devices with Removable Storage' Icons Missing"
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Jun 13, 2012
how to play online videos on windows media player
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Jun 13, 2012
how to play online videos on windows media player
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Jul 17, 2012
i cant play videos from any website.can u detect from my computer
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Jun 5, 2010
Trying to access videos on this page: [URL]
I just get a little red x at the top left of the videos screen and hear the little bell sound.
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Feb 1, 2011
I have a Toshiba Satellite computer with a Notebook model and a Windows 7 Home Premium 64-bit operating system. This laptop computer has an Intel Core i3 processor.My problem is that my Skull Candy headphones will let me hear everything except the files in my Windows Media Player. When I try to play those files, the files will play through my speakers even when the headphones are plugged into the headphone jack.When I unplug the headphones, everything works fine
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Sep 25, 2012
I use whs (both 2003 and 2011) to backup my Windows 7 media server, have several cablecard tuners, but if I ever need to restore (from earlier version) or even re-format this computer, recorded programs will not play again (cannot play recordings from another computer is the message). Any way of save/restore the current drm info before I restore from earlier version or even re-format????? Screen capture programs are crap.
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Apr 3, 2012
I've got some CDs which I bought in the 80s and they are in excellent conditionHowever, WMP12 won't play them. They play slow and jittery. Ripping is out of the question too.
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Jan 18, 2013
cannot play a DVD to media player
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Aug 8, 2011
Just recently, I am unable to play any wmv files in Win Media Player. Samples do not play, nor do any I get in e-mail.
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Dec 8, 2011
I have bought a LITON (DS-6E2SH) blue ray player for my laptop and it is working fine in so much as it will play DVD's and CD's but I can't play blue ray disks because media player doesn't support them. Does anyone know whether there is any good software that will support their play back.
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Nov 17, 2012
in my vlc media player audio songs are strucking during playing why its happens
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Jun 4, 2012
[code] I get the following error message when trying to view a video file *.asx."Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file."Plus, I also get a similar error msg with WMC.However if I select VLC to play the video, it plays just fine. Plus I get the following information. [code] Why can't WMP or WMC play this native MSFT video format?
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Jan 22, 2011
yesterday i made a clean installation of windows 7 in my notebook but i'm not able to play any video file in wmp 12 . i can play the mp3s though it worked fine before i reinstalled the OS whenever i try to open a video file it says wmp has stopped working and gets closed
I've tried reinstalling the player, i've repaired it using Fix WMP , i've cleaned up the registries using ccleaner but no luck yet..
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Dec 15, 2012
Out of nowhere, my Win7 x64 Home Professional has stopped playing .mpg files and certain website audio. The response is always "Server Execution Failed"for video files, or "Server Execution Failed
C:UsersJLSAppDataLocalTempplaylist.asx" for online streaming audio.
My experience level on this sort of thing is minimal, but I have tried removing media services (media player), rebooting, and re-installing with no success. FYI I just switched from Kaspersky to Avast, which I'm assuming should have nothing to do with my problem.
[code]....
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